Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for Bay Area Cosmetic Dermatology
"I always have the best experience here. From reception to the incredibly talented doctors and assistants .. it is always the best."
"Dr. Welsh is the consummate skin care professional. She is thorough and inquisitive, extremely knowledgeable and informative. Her genuine concern for her patients is clear; and it is the hallmark of her practice. She is as lovely as she is brilliant. BACD treatment rooms share the widest possible variety of equipment designed to treat skin ailments. This investment by Dr. Welsh ensures that each patient will receive the specific and individual care best for the problem that brought them to her. If I could think of how to recommend her more highly, I would. I am grateful for the time Dr. welsh has accorded my family and me."
"I have ordered Blink mascara twice from different sellers off Amazon and received products that are not "tubing" and instead flake off. This week I ordered/received "Blink" from Bay Area Cosmetic Dermatology and it is working as I remembered from the first time I tried it, not coming off in flakes, but in tubes. Thank you BACD for providing quality products. No "fakes" here!"
"After an excruciatingly long and painful search with multiple procedures around the world I finally found Dr. Austin at BACD, from scrolling Instagram no less! I began my journey with a plea to the front office staff to be treated by no one but her and after careful consideration was granted my request. I was clear in my initial consultation with Dr. Austin my priorities were progress and pain management, and even though there were some hiccups along the way, I'm glad we stayed the course. Dr. Austin attends conventions about my condition which primarily affects the highly melanated, and even though I've been treated by published specialists before, it's clear her approach is specialized and reflects the care and dedication she has to her patient's overall well-being. She involves students in her practice who hopefully will carry the torch for future generations to receive treatment and guidance from. Thank you, Dr. Austin!"
"I’ve been attending Bay Area Cosmetic Dermatologist for many years. All providers and their support staff are highly professional and supportive in their care. More recently, I’ve been seeing Steven He. M.D. and I would highly recommend him to anyone seeking an outstanding dermatologist who takes pride in his work."
"Today was my first visit with Dr. Watkins. She was very kind, considerate and helpful!"
"Doctor Kathleen Welsh is awesome! One in million doctors with experience, very knowledgeable and caring and a fabulous human being !"
"So professional, kind and on time. Always appreciate this team of experts!"
"Dr. Austin does it again! I have been seeing Dr. Austin exclusively for the last 4 years. She has absolutely transformed my skin and has helped me target my problem areas with a skill I can only compare to a talented artist. Dr.Austin recently gave me a treatment plan to revive my tired eyes. While I’m Still healing I can already see an INCREDIBLE difference. So subtle but total transformation. Dr. Austin is truly the best there is. If you are skeptical about getting into investing in your skin/ addressing aging with grace she is your person. I would literally not let anyone but her touch my face and I send ALL of my friends to her. Thank you Thank you Dr. Austin for your care and expertise. You are THE BEST!"
"Such a great experience….extremely helpful staff on all levels. Dr. Welsh is amazing and gives excellent advice and service and her support staff make the experience even better. Thanks to everyone"
"Dr. Austin is amazing! Throughly explains all treatment options, the science behind them, which has made compliance a breeze. I have been coming to her for a year now and I get compliments WEEKLY on my skin. She has reduced my skin care routine by half and I have better skin because of it. I can’t say enough about it her and her team"
"The best."
"I love Dr Austin and her amazing staff. Always feel so happy when I walk out the door with amazing results."
"Always the best of the best! An enjoyable and educational experience each and every time and the continuation of a relationship relationship!"
"Dr. He is the best! He answers all my questions patiently, is so personable and knowledgeable, and has the lightest touch. He’s not ever pushy on procedures or products and he comes up with a game plan for me. I always feel like I’m in good hands with him!"
"Dr. Austin and Nurse Mary are amazing. They are both so smart and encouraging. I trust them both with my skin and follow all of their recommendation."
"Love Dr Welsh and the whole staff! So helpful and responsive to any and all questions."
"Katie is the best!! She ALWAYS gets it right. The most knowledgeable person about what works and what does not. Very pragmatic and very forthright! And, she’s just a lovely person as well!"
"The appointment was right on time and the experience was excellent. I am very pleased with the result"
"I have been a patient of Dr.Welsh’s for two decades, and can unreservedly say she and her team are amazing. They are great clinicians, and wonderful human beings. They always make me feel seen and valued, and I love the results. I have recommended Dr. Welsh and Bay Area Cosmetic Dermatology to many of my friends and members of my family."
"Excellent care and attention to detail and explanation of the process. Thank you!"
"I think I left the office without an evening serum that Dr welsh recommended. Miriam asked me about but I misunderstood and declined it. (Not her fault, mine.) I'd like to have that sent to my house now if possible using the credit card on file, used yesterday. Separately , I've sent Dr welsh a message about my lips which are overly enhanced."
"As always, my experience was stellar. The staff is professional and kind and Dr Austin is both an excellent physician who describes each procedure with care, and an artist. My face looks wonderful. Thank you, Dr Austin and staff! I would upload a photo but the work is not done yet."
"Super efficient, very friendly, and of course, incredibly knowledgeable. The best in the Bay Area."
"There is no better place or more proficient team than here. I have been going there for years and Mary takes great of my skin."
"Dr. Kathleen Welsh, Katie M, Sophia and the entire BACD team are simply the best! If I could give 1000 stars I would!! Beyond being truly lovely, kind humans they are incredibly knowledgeable and are the best of the best. To say that after each visit I look and feel refreshed and rejuvenated is an understatement. I often get compliments that I have great skin to which I give full credit to the BACD team. Thank you to this fabulous group of powerhouse professionals!!"
"The entire Bay Area Cosmetic Dermatology group, particularly Dr. Welsh, is lovely. I always feel respected and welcomed, and by the end of my appointment, I am very pleased. I initially visited on the recommendation of a trusted friend, and I have passed on this recommendation to other friends. I will return for appointments and continue recommending Dr. Welsh and the Bay Area Cosmetic Dermatology group. We Love Skin!"
"Loveliest women running this special clinic! — I love Roxanne and Shannon. I feel supported and they are very smart and helpful. I trust them literally with my body!"
"World class care and experience every step of the way."
"I am amazed at how great my neck looks after Dr. Chaghouri took off multiple skin tags!! It was the best Dr. Visit I have ever had, the entire staff is remarkable, from the moment you enter till you leave they are very friendly, attentive and professional, I look forward to my return Visit! Thank you all, you made my week, I feel fabulous 🤩"
"The experience were great. The team is beautiful so nice to visit with them. Recommend them to anybody.!!!"
"Dr. Kathleen Welsh is incredibly intelligent, compassionate and is simply one of the best doctor’s on this planet. She is the top doctor in her field. I recommend her to all my friends, family and colleagues."
"I have been battling cystic acne for years now and having minimal success from the various treatments suggested by various providers. My sister advised me to see Dr. Austin who when out of her way to spend extra time with me and really educate me about the wholistic issue. With that said, my skin now looks better than it has in years. It is nice to have a provider I trust and is very effective. I would recommend Dr Austin to anyone. Thankful she was willing to take me on as a client."
"Dr Austin and staff is the best! 🙏🏼 grateful for all their knowledge, care and help!"
"Katie was absolutely wonderful ❤️ She was attentive to my face and muscle structure and made some recommendations for better results. I definitely will be back to see her again!"
"Dr Austin is the best! She comes up with innovative solutions, especially for rosacea and is so supportive and kind. She doesn't give up on skin concerns and really wants to find the answer to help you."
"Amazing staff, location, and service. I was extremely impressed by how professional everyone one was and I felt extremely supported and safe. (Update because that’s how much I like Bay Area Cosmetics!) I’ve gone here multiple times in the last seven months. Every time I am met with so much kindness and empathy. The more I go the more I like this place and everyone who works here! They have also helped me with things that other doctors said would be impossible to improve. They are ahead of so many others in terms of their technology and knowledge. I am truly so so grateful!"
"Top notch service always!"
"Bay Area Cosmetic Dermatology has a wide array of services. The staff are all personable and professional, and make sure your needs are met. I am grateful to them."
"I've been plagued with festoons under my eyes for over a decade. I've tried fillers and even considered plastic surgery until Dr. Welsh suggested Morpheus. After three treatments, the skin on my face was tighter and my festoons practically disappeared. I was so pleased with the results that I agreed to Morpheus treatment on my neck. Morpheus again tightened the skin minimizing the pesky jowls. I've been seeing Dr. Welsh for a long time and have always been amazed not only at her knowledge of cutting edge technology but her kindness, generosity and genuine interest in her patients. Arianna Phillips and Mary Krempa who performed the Morpheus treatments went above and beyond to make sure the procedure was as comfortable and pleasant as possible. They answered all my questions and followed up after the individual sessions. I couldn't have asked for more. Well worth the investment. BACD gets 10 Stars!!"
"These ladies are just the best. They know their stuff, won’t overdo it, and are always friendly. I’ve been doing a regimen with them pre my wedding and I’m feeling great and confident going into it!"
"I've been going to Dr Welsh for over 30 years and quite often get complimented on how much younger I look than 77. Always asked who my doctor is. Dr Welsh and all of her staff are absolutely The Best! Caring, professional, and pioneers on treatments that really do make a difference in the way one feels when gazing into a mirror. I wish the the scale for the number of stars on this review would be 10. But even then I'd have to add a plus sign after that "score"."
"Thank you for going the extra mile Dr Watkins and team! 🙂"
"Had a 5 star experience. Dr Welsh & Mary always make me feel comfortable. They go above and beyond, from their level of caring and expertise is unparalleled. They take the time to answer any questions I have. I am so thankful to have been a patient of Dr Welsh's for so many year."
"Doctor Austin Is truly exceptional! Her expertise,compassion and dedication To her patient care is Unmatched. I Highly recommend her To anyone In need of a fantastic doctor. Love her ❤️"
"I love Dr. Andrea Austin. She's so kind and understanding. Her confidence that she can help me with the issues I face is so comforting. Something I have not received at other dermatologists. Her bedside manner is amazing, and she's so gentle with any procedure she's performing to make sure I'm comfortable. She also explains in depth what she's doing, why, and the science of it all, which is more than I have received elsewhere. Her standard of care is top notch. I hope to possibly update with photos when I'm done with my treatments."
"Katie was wonderful. On time and gave me tricks to solve my issue."
"I have been seeing Dr. He and the staff at BACD for over a year now and it has been a very pleasant experience. I will continue to come back and likely have my husband sign up as a patient soon as well to address some of his skin needs. After all of the things I put my skin through, I am so grateful to work with someone so warm and thoughtful! He is the last person to try to sell you services and listens intently to your needs. He’s also highly knowledgeable and excellent at getting to the root cause of your issues, which I really appreciate — I am very fortunate to have a simple effective skin care routine thanks to him which is aligned with my lifestyle and needs."
"Personally and individually, Dr. Welsh is the REAL Five star Dermatologist in Northern California, worth every penny for her precise injections, treatments and bed side manner. Yes, there are delays sometimes, yes there are many other patients and a filled to the brim schedule, but face it, you are paying to get an appt. with a Harvard Trained MD. You get what you pay for. If you are looking for cheap, you are going to look just that, Cheap. Worth the wait. Worth the money. Your face is worth it. Laura Kyriazis, ESQ."
"A gem in the city ❤️"
"Excellent care, concerned, knowledgeable and kind."
"Love my Alex Laser sessions with Mary. She has been taking tender loving care of my skin for years now. She’s the best!"
"I’ve been a customer for two decades….& now drive three hours to come. Wouldn’t go anywhere else. Ps Katie you are the BEST!"
"Dr. Austin is so professional and helpful in ALL WAYS! She truly is an artist."
"I love going to BACD. I feel like Dr. Austin really knows my needs and she creates a plan of action that fits me. Thank you!!"
"I am so thankful to the BACD team and doctors. My 2024 update is that after miraculous treatment from Dr. Austin, with the latest medicine and technology my skin conditions are essentially 100% cured. (They will need a lifetime of maintenance on my end.) My keloid scars are completely healed and that is really unheard of at other medical practices. I also had rosacea which has also 100% improved. Part of the treatment is learning how to care for and maintain your skin, health, and body.Special thanks to Nurse Ari, who is gentle and kind and makes patients feel cared for and their needs seen. When I have worked with Nurse Ari, my treatments have been relatively painless and my healing time was extremely quick. Ari remembers her patients and always gives them the best care.Special special thanks to the BACD office team who always greets me by name when I arrive and always helps with the questions and needs."
"I have been going to BACD for almost 10 years. I have always seen Nurse Mary Krempa. Many moons ago performed Mira Dry on me, which helped reduce my underarm sweating and gave me my confidence back. She has been doing neuromodulators on me for years now and always does such a beautiful and natural job. Mary is literally an earth angel and one of my fav people. I love coming in to see her regularly. She is gorgeous and so is the work she does!"
"Dr. Shannon Watkins is excellent! This was my first visit to BACD, and I could not have been happier with her care. She addressed all my concerns efficiently, yet I never felt rushed. I trust her intelligence, experience and recommendations. Pinching myself that I found her. The office staff is really wonderful as well. Great follow through and very kind. Highly recommend!"
"Dr. He and the entire team, from front desk to the nurses, are extremely helpful. They explain the process in detail, step by step. I highly recommend this place."
"Great, I am so grateful to receive the treatments that are recommended for my type of skin and age’ Amazing❤️"
"Fast, efficient and highly informative. Dr Welsh is truly amazing!"
"Had a great experience with Dr. Austin! She clarified where my product regimen was lacking, prescribed a medication to mitigate this dry patch that always shows up in the same spot on my chin. She did 2 different fillers for different parts of my face. It’s looks great! I have an appointment in 3 months for some laser & a chemical peel. Can’t wait! Thank you so much Dr. Austin."
"My first time to the clinic and I was very impressed with the attention I received and the detailed information given to me on my regime going forward"
"Roxanne is excellent and very knowledgeable."
"Dr. Austin was great. She was super knowledgeable and made me feel comfortable with my options. She’s highly recommended!"
"The best! Dr. Austin is so warm and professional. She is an amazing doctor and diagnostician. I’ve been seeing her for more than 10 years and her work is subtle yet effective. I look good, but not “done.” The clinic staff are also amazing and helpful. Everyone there goes the extra mile. My whole family has been treated there."
"Dr. Austin is an exceptional dermatologist and person. She is extremely knowledgeable, professional and caring. After a lengthy consultation to discuss my skin care/ beauty plan I floated out of the office feeling elated and excited about my next appointment. We are so fortunate to have her in the SF Bay Area. Thank you so much Dr. Austin!"
"Cynthia is amazing!! I love her!!"
"Always professional and kind. Love you guys!"
"Dr. Welsh is an artist and absolutely THE best! I’ve tried the supposed “best” of NYC Dr.’s and they don’t come close. She is worth every bit of the long wait. I’ve referred so many others to her, and sentiments are the same."
"As always treatment and support was excellent. Thank you"
"Dr. Welsh is an artist and absolutely THE best! I’ve tried the supposed “best” of NYC Dr.’s and they don’t come close. She is worth every bit of the long wait. I’ve referred so many others to her, and sentiments are the same."
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services. Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh’s expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience. What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It’s not just about cosmetic enhancements; it’s about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh’s passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness. For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh’s clinic is a beacon of excellence. It’s a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services. Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh’s expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience. What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It’s not just about cosmetic enhancements; it’s about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh’s passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness. For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh’s clinic is a beacon of excellence. It’s a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"Highly knowledgeable. I felt heard and my concerns were addressed. They had so many options that fit my needs."
"I have been a patient of Dr. Welsh’s / BACD for 17 years. They are perfection in every way! I have unusual skin condition and they figured out how to treat it. I’ve had countless procedures and loved them all. If there is ever an issue, they are very accommodating and work diligently to make sure I’m always happy! Dr. Welsh and Dr. Austin are gifted dermatologist and lovely to boot. I don’t feel like they are rushing ; both doctors take the time to build rapport with me which always puts me at ease in their office. I feel so lucky to have found them!"
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services.Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh's expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience.What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It's not just about cosmetic enhancements; it's about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh's passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness.For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh's clinic is a beacon of excellence. It's a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"Dr. Welsh and this facility rank among the top dermatologists worldwide! Dr. Welsh is truly exceptional."
"I received excellent care today from Dr. Welch and Mary for a facial injury and scars I have from a bike accident. My concerns were heard and I felt positive about my prospects for healing for the first time in several months. Every member of the team was supportive and professional, and exemplified their mission of delivering the highest standard of care & esthetic results in a compassionate way."
"Great service for chemical peel!"
"Always amazing service and very efficient treatments. Staff is friendly, supportive and compassionate."
"Dr. Austin always listens to my concerns and comes up with new treatments to answer them. She is a very skilled physician and artist."
"I always appreciate having Dr. Welsh take care of me. She has been my dermatologist for over 30 years and my skin looks better than ever. The staff is wonderful too"
"I've been patient almost ten years now they're the best. Dr. Andrea Austin is the best.❤️❤️❤️ I'm so happy thank you Mina. ."
"I love Dr. Welsh and her staff 😍. They are always professional, friendly and do a fantastic job at keeping my skin tags under control."
"Always have the best care at BACD!"
"The entire team is fantastic!"
"Mary Krempa is the best, so thorough in her treatment and kind. I look forward to seeing her at each appointment and have benefitted tremendously from her laser hair and V-beam treatments."
"I've been looking for an amazing dermatologist, and Dr. He is so him! Dr. He removed red spots from my face, and he also removed a really bad looking big growth on my back. Somehow this magician did it all in a flash and without leaving any scaring at all. I know a little bit about the industry--I managed Tenaya Med Spa for years. I sometimes have former clients ask me who I now recommend, and up until I visited Dr. He and Dr. Welsh, I didn't know what to say. But wow, I sure do now--to experience is to believe. Dr. He's no-rush kindness and skill level is the best of the best. Even better than the best! It's so comforting to know that such elite dermatology exists in San Francisco, and especially from such a nice person like Dr. He."
"Dr Austin has been helping me with multiple skin challenges for the past 5 years and she and team have been incredible! The significant rosacea I experienced after having my daughter has been tempered to almost nonexistence by Dr Austin and staff. I recommend BACD to all of my friends and family seeking help with ANY kind of skin concern."
"Friendly staff, quickly seen, concerns heard."
"Loveliest women running this special clinic!"
"I have confidence in Dr. Austin; I trust her judgement and her associates have always been knowledgeable and professional."
"Always top notch service from Dr Welch and her fine staff. The nurses and staff are efficient and very pleasant. Dr Welsh is superb in what she does and making you comfortable."
"Dr. Welsh and her team are the best! I have been going to her for years. I know I will always be treated with professionalism and kindness. More importantly, I know I look the best I possibly can when I put my face in her hands."
"Best dermatology group in S.F. hands down"
"I have been treated by Arianna twice and both times, the care she provided was exceptional. She was able to get rid of some pesky red blood vessels on my nose in a single V-beam laser treatment. Her deep understanding and resulting treatment of the vessels resulted in a fantastic and surprising outcome. Her bedside manner is kind, caring, upbeat and professional and I am always happy to see her."
"I love Dr. He! He is kind, courteous, professional and knows his stuff!"
"Mary was wonderful, as usual."
"Mary Krempa NP gave me a chemical peel today and not only was she an expert in her field, she made the appointment so enjoyable with her hilarious comments (I was literally crying from laughter from her stories) and knowledgeable suggestions. I’m going to ask for her from now on."
"Dr. He is simply the best. I might have to move back to SF just to see him!"
"Dr Welsh is kind, caring, competent and immensely talented! Her experience and ability places her at the top of the Game!!!!!! All the staff reflects her values and takes extra care to create a supportive professional environment."
"I've been seeing Dr. Austin for nearly four years now and she is without a doubt the best dermatologist in SF. Dr. Austin is brilliant and ahead of all the latest, cutting edge treatments, warm and collaborative, and extremely perceptive. I go a few times a year for Botox and Clear + Brilliant treatments (mini laser to heal sun damage). My face tends to be very expressive when I talk, so before I started seeing Dr. Austin, I would accumulate frown/squint lines easily. I also have an active lifestyle and spend a lot of time outdoors in the sun. With the minimal number and dosage of treatments each year, my forehead wrinkles have disappeared, sunspots are gone, and my skin looks so healthy, smooth, and glowing to the point that I'm often told I look over a decade younger than my actual age. Dr. Austin is passionate about helping her clients look their best, and her positive, delightful energy pervades the clinic. She gets to know you as a patient and as a person, so the treatments are tailored uniquely for you, your lifestyle, and your goals for appearance. I want a natural, healthy look and we work together to choose treatment plans that best suit me. Dr. Austin is proactive in recommending the best options for your skin while also not over-prescribing, which I find especially helpful given good skincare is not inexpensive. The investment in my skin has been more than worth it.I can't emphasize enough the human touch throughout the office for a pleasant, welcoming, smooth experience. Dr. Austin always remembers to ask about my latest trip or my pup Pecan. All her team is terrific, unfailingly pleasant, professional and responsive. You are immediately made to feel welcome and comfortable, from the front desk to the medical staff working with you and Dr. Austin. (Special shout out to Monica, who does hydro facials and is wonderful). Communications are always transparent and policies are accurately disclosed upfront for no surprises. I look forward to each visit, and hope you will do something wonderful for yourself and visit Dr. Austin at Bay Area Cosmetic Dermatology too. Dr. Austin and her team are a treasure, and I am grateful to have found them."
"Mary is the best when it comes to Thermage Eyes. I am a returning client and will continue going forward."
"Patient welcome staff are amazing. And I saw my doctor ON TIME which is probably a first for me. Treatment was quick and Dr He was great."
"My husband and I both love BACD. Everyone is so nice, helpful and make everything easy."
"I've tried so many skin care products to address my acne, scars, and texture over the years and nothing worked. Then I went to a "medical spa" to treat my skin issues, which was a big mistake because most med spas just hire sales reps who are not medically trained or certified. They burned my face badly, did not know how to fix it, and told me to try products that made the condition even worse. That was when I decided to consult a dermatologist for a second opinion and was so lucky I found Dr. Austin at BACD!During the initial consultation, Dr. Austin explained what was causing my skin problems, came up with a treatment plan, and answered all of my questions. She's an expert in her field with extensive medical knowledge about how skin reacts to multiple factors such as lifestyle choices or other medical conditions, and I trust that she's considering everything holistically whenever she recommends a treatment. It has been 6 months ever since I started seeing Dr. Austin and my skin looks better than ever. Not only did Dr. Austin fix the damage from the last med spa I went to, but multiple friends have told me that I'm aging in reverse! :) As other reviews mentioned, BACD isn't cheap, but you get what you pay for. I'm thrilled with my care, trust the professional staff members here, and highly recommend seeing Dr. Austin for any skin concerns."
"Dr Welsh and her team are fantastic!"
"Dr. Welsh is fabulous. She saw me at the last minute for a skin issue. I was worried about I’ve been going to her for years and highly highly recommend her practice."
"Checking in the procedure I had done everything was good. Dear Austin is the best!"
"Dr. Welsh and her team at BACD are wonderful. This visit we took a look at my “before” photos from five years ago—and compared them with today’s. My skin looks even better! I’ve learned to care for my skin—and the treatments and products that she’s recommended have been perfect for me. It’s clear that Dr. Welsh is engaged in life—and so a visit with her is also inspiring. The team is great. Everything in the office designed for thoughtful efficiency-yet never losing the personal touch."
"Nurse Katie is the greatest—I cannot recommend her more highly!"
"What a great experience today. The staff was very knowledgable and helpful in selecting sunscreens and Nutrifol hair products. This was my first hydrafacial. I received a thorough explanation of the procedure. I had no idea all that it involves. My skin feels great."
"Have been seeing Dr Welsh for 20 years now. People complement me on how great my shin looks! My whole family sees her! Xoxo thank you Dr Welsh"
"I’ve been a patient of Dr. Austin for nearly 10 years and she is the best dermatologist I’ve ever been to. She has miraculously healed my rosacea which I have struggled with forever. She’s also fantastic with Botox - undetectable and completely natural looking. She really listens to her patients which hasn’t always been my experience elsewhere. 10/10!"
"Love dr Austin. So personal and knowledgeable."
"Dr Watkins is a delight. Always on time and still manages to spend quality time with me listening to what I need/creating a plan for me. She’s personable, competent and has the light touch in looking for! Highly recommend!!"
"I've been a patient of Dr. Austin for nearly 10 years and she is the best dermatologist I've ever been to. She has miraculously healed my rosacea which I have struggled with forever. She's also fantastic with Botox - undetectable and completely natural looking. She really listens to her patients which hasn't always been my experience elsewhere. 10/10!"
"Dr. Welsh and Dr. Austin have taken exquisite care of me and my skin care needs. The level of professionalism is unmatched and they don’t just try to give you every treatment out there. Rather, they understand your goals and create a plan in alignment with that. The office staff is super helpful in booking and placing product orders. I’m a happy customer of Bay Area Cosmetic Dermatology and highly recommend their services."
"Dr. Welsh and Dr. Austin have taken exquisite care of me and my skin care needs. The level of professionalism is unmatched and they don't just try to give you every treatment out there. Rather, they understand your goals and create a plan in alignment with that. The office staff is super helpful in booking and placing product orders. I'm a happy customer of Bay Area Cosmetic Dermatology and highly recommend their services."
"The best in business!"
"I really love how this place goes out of its way to make sure its patients don't experience too much pain. If you are someone with a low pain threshold they make sure that you can be as comfortable as possible. And they always take the time to really look at your skin and what it needs rather than just doing the same treatment over and over."
"The best!"
"The most wonderful experience - always. Everyone is so nice and professional. Dr. Watkins is a gem."
"Mary is always WONDERFUL! The visit was EXCELLENT!"
"Dr. He has been a tremendous help over the couple years I’ve gone to him. So thankful for all the progress we’ve made and the care he’s given. There’s nowhere else I would go now!"
"Exceptional customer service. Dr Welsh is always awesome. Great suggestions. Everyone works as a perfect team."
"Dr. Austin was FABULOUS! She really took her time explaining my treatment options, which was greatly appreciated."
"As usual I found the staff providing services competent, informative and supportive."
"Always a pleasure to come here. Staff are so nice and helpful. Place is clean, attractive decor. And of course Kathleen Welsh is so warm and attentive."
"I always love seeing Kathleen Welsh She is so kind, cheerful and professional! Thanks nancy"
"Wonderful as always. Dr Austin is very careful and precise. And, I look 10 years younger!"
"Megan was helpful with the Hydro Facial. She gave me helpful tips about my skin; she listened with compassion!"
"Dr Walsh is a five star person and doctor. I just love her work and she's absolutely delightful."
"I completely trust Dr. Watkins to provide the best care and services possible."
"I am so lucky to work with the professionals at Bay Area Body, They are my employees but also do all my treatments. Roxanne is a KOL in her field and is simply amazing as is Shannon"
"Dr Austin is beyond amazing!"
"My nurse practitioner Mary Krempa is amazing. Such great care."
"My family and I see Cynthia for our skin cancer screenings, botox, and filler. She is so detail oriented, kind, artistic, and lovely. We really appreciate her work."
"Dr. Austin is AMAZING. Always does incredible work and is so sweet. This institution really prides itself in being a leader in skin care and health. I recommend this place to all of my friends!"
"Love the hydra facial thank you!"
"Dr. Austin is, without a doubt, the most talented doctor I’ve ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it’s her job "to not just know about the skin, but everything going on underneath it." If you’re looking for someone who truly cares, look no further.I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She’s helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I’d take a cross-country flight to see her (and you should, too).She’s constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She’s done extensive research specifically to support my needs better - as she does for every single client. She’s more informed than any doctor I’ve ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine.My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I’m aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner.She’s encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto’s, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She’s suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars.At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn’t cheap, but I find that every single treatment is far more effective than any other office I’ve been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works.I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I’m seeing one of the best dermatologists in the world, and I am so grateful. I can’t sing her praises enough.I’m honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she’s truly changed my life so much.Thank you, Doctor Austin! I can’t wait to see you next!"
"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further.I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too).She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine.My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner.She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars.At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works.I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough.I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much.Thank you, Doctor Austin! I can't wait to see you next!"
"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further. I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too). She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine. My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner. She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars. At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works. I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough. I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much. Thank you, Doctor Austin! I can't wait to see you next!"
"I’ve been coming here for years. They are simply the best. Skincare personally tailored to my specific needs, no hard sell on products and procedures, just good, effective advice and guidance on what works best for me. I’m very pleased with the care I’ve received every single time!"
"The best."
"Great customer service. Appointment was on time and got me exactly what I needed."
"The best!"
"Mary is highly professional, caring and lovely"
"Always amazing and honest service!"
"Dr. Welsh and her staff are incredibly kind and helpful."
"All staff members at the establishment are skilled, knowledgeable, dependable, experienced, and friendly. The quality of their work is truly impressive."
"Mary is so nice and efficient. !"
"Todays visit was very efficient - I had a scar worked on by a nurse and got Botox with the doctor."
"Lovely. Like a medical Spa."
"Mary is the most amazing person. She is knowledgeable, kind, and always makes me laugh. I am loyal to BACD because you have the best lasers and Mary!"
"Roxanne is amazing!! Great to work with her"
"Nurse Arianna is amazing she does a wonderful job answering all my concerns and made me feel comfortable and taken care of during my procedure. This is a great place and the people are very nice. Highly recommend their services."
"Another great visit to the office today. Totally on time, friendly staff, great communication, and top-notch medical care. I continue to be grateful to have found Dr Austin."
"Amazing staff, location, and service. I was extremely impressed by how professional everyone one was and I felt extremely supported and safe."
"I always love coming to see Dr Austin. I love her for her professionalism, expertise, and sense of humor. Thank you for always making me feel beautiful!"
"Dr Welsh is awesome, as is her wonderful staff."
"Love Dr. Austin… she is so talented"
"I have 100% confidence in the recommendations, advice, and treatments. Wouldn’t even dream of going anywhere else."
"The only place where I could get a good face routine. It is a little pricey but it is worth it. They really help to overcome any problem you might be struggling with."
"Dr Watkins was very attentive and listened and suggested options."
"Fantastic treatment!"
"Dr Austin and Sophia were professional, skilled and made me feel comfortable. The team at Bay Area Cosmetics is outstanding. I would never consider going to another practice. I have been a patient here for 17 years. Simply the best, Cathy"
"I began noticing signs of aging in my late 30s. Being a dermatologist myself, I was aware that lost volume could be restored with fillers. It’s crucial to entrust your face to a professional whose results consistently deliver a natural look aligned with your goals.About six years ago, Dr. Hui administered fillers to my cheeks, and the effects endured for many years. Recently, I realized that I needed some enhancements, so I traveled from New York to California to see Dr. Austin. This time, we added a few more syringes to my temples and chin, significantly improving my facial harmony. Even when I showed up at work tired after an overnight flight, I received numerous compliments about my rejuvenated appearance!!!Dr. Austin’s expertise in facial anatomy, artistic proportions, and the quality of different fillers is unparalleled. Moreover, her advice on skincare, prevention, and maintaining youthful skin is invaluable. Plus, she is a pleasure to be around, that makes the experience both enjoyable and informative."
"Dr. He is the best ! Smartest ! Kind ! Helpful !"
"I have been seeing Dr. Welsh regularly since I was 30 years old. I am now 50 and always feel confident telling people my age because they are always shocked and say they thought I was in my late 30’s, early 40’s. The only downside to going to this office is knowing that one day Dr. Welsh will retire. Dr. Welsh is hands down the best cosmetic dermatologist around. I love referring my friends to her as they are always thrilled with the results. Thank you Dr. Welsh!!!"
"The team here is exceptional. They are friendly, thorough and very good at what they do. I particularly appreciate what appears to be very useful sharing of information between practitioners. You never feel like they’re not keeping track of all of your preferences and history. They are certainly not the most affordable in this category of service but I think it’s worth it."
"Dr. He is a very skilled cosmetic dermatologist! For several years I have been trying to decrease the natural signs of aging on my face-without success. Until I started to see Dr. He. He accurately pinpointed the simple steps he could take that would achieve the most gratifying results and then expertly followed thru! Thank you Dr. He!"
"I've been a SFBAD patient for more than seven years and have received superb medical and cosmetic dermatology care for several conditions, including rosacea, sun damage, actinic keratosis, and plain old aging skin. Dr. Austin, Dr. Welsh, Nurse Katie, Concierge Julie, and other staff members are a gift. Thanks to their expertise, I look a whole lot better now. And thanks to their eagle eyes and careful follow-up, I am healthier. I am so grateful!"
"I’ve been a SFBAD patient for more than seven years and have received superb medical and cosmetic dermatology care for several conditions, including rosacea, sun damage, actinic keratosis, and plain old aging skin. Dr. Austin, Dr. Welsh, Nurse Katie, Concierge Julie, and other staff members are a gift. Thanks to their expertise, I look a whole lot better now. And thanks to their eagle eyes and careful follow-up, I am healthier. I am so grateful!"
"Have had the good fortune to be under Dr. Welsh's excellent care for many years. She and her team of top professionals are the best!"
"Dr. Watkins and Nurse Jasmine were both excellent dealing with delicate and vulnerable matters. I felt well tended to."
"Such amazing service today. Dr. Welsh was so knowledgeable and helpful."
"Outstanding service, knowledge, and care. Dr. Steven is very thorough and listened very well to my skin issues I was looking to get resolved."
"This has been my dermatologist provider for 20 years. Dr Welsh has caught numerous skin issues for me. She is friendly, talented, caring and has the best memory of anyone I’ve ever met. Highly recommend this office!"
"Dr Welsh is the best dermatologist!"
"Monique could not have been lovelier. It was my first hydrofacial with her, and her manner was professional and so helpful. Trying a few new products per her recommendation, as well. Thank you!!!!"
"I loved my hydrofacial from Monica Wang!! She is super thorough and friendly. Felt super comfortable too. My face feels so clean and rejuvenated"
"Professional from check in through numbing process and the clear and brilliant treatment."
"Dr. Austin is the best! I just love her. At my last visit I showed her an issue that she had not expected and I was worried about. She did not hesitate to address it immediately. She provided a solution that worked extremely well for me and relieved my anxiety. I was very grateful. I always enjoy seeing Dr. Austin. She is such a warm, compassionate, and extremely competent physician. I always feel better when I leave her office. And she’s a diehard Warriors fan as am I!"
"Love, Mary! She does excellent work and is a fabulous person!!"
"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her. She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you're looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further. Thank you, Dr. Austin, for your exceptional care and the incredible transformation you've helped me achieve. You've made a significant positive impact on my life, and I am forever grateful."
"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her.She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you're looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further.Thank you, Dr. Austin, for your exceptional care and the incredible transformation you've helped me achieve. You've made a significant positive impact on my life, and I am forever grateful."
"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her.She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you’re looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further.Thank you, Dr. Austin, for your exceptional care and the incredible transformation you’ve helped me achieve. You’ve made a significant positive impact on my life, and I am forever grateful."
"BACD is the most professional cosmetic dermatology office I have ever experienced. I have been going there for over 25 years and have always been taken care of with the utmost care! Thank you BACD"
"Nurse, Mary, is remarkable. Her counsel on skin treatment is respected and spot on. Years under her guidance have served me well. Thank you, Mary!"
"This was my third facial peel with Megan. She’s always professional and makes the process fun. Check in today very pleasant!"
"Dr. Austin and her teams care, attention to detail, passion, and devotion is impeccable. My skin has never been in such good hands and I can say I feel amazing in my skin everyday due to the amazing people at Bay Area Cosmetic Dermatology."
"First class cosmetic dermatology. A place that is pleasant to go to and makes the world a more attractive place. Dr. Welsh is always fun to be around and knows what she is doing. Rare in the world of skin care!"
"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I'll be back!"
"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I’ll be back!"
"I love going to Bay Area Cosmetic Dermatology. Dr Welsh is highly skilled and tells it like it is. I know what I can expect and I always leave feeling good about myself."
"…new to the clinic and all of the procedures and products…I felt very vulnerable coming, after being told by another doctor that my skin was too far gone in the aging process to do anything other than a facelift…I went to see Dr. Austin for a second opinion and she was certain she could help…my skin, appearance and confidence were boosted by my first treatment, and now I’m committed to on-going maintenance with her expertise guiding me…I need a fair amount of reassurance because the whole anti-aging process can be a slippery slope …Dr. Austin’s patient care is as important to me as treatment…"
"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I’ll be back!"
"This was perfect, lots of info from someone I felt was knowledgeable and kind. Staff very friendly and experienced. Looking forward to working with this group!"
"All the people I interacted with were kind, thoughtful, warm, and filled with helpful information. Thank you!"
"The staff and Dr. Welsh are amazing. They care about the outcome, healthy preventative skin care routines and are the best in the business."
"Always a great experience. Dr Austin is just so excellent at ensuring you look your best! The staff is courteous and professional. I am a client for life."
"Dr. Welsh has really gone above and beyond to address the previous issues and I am completely satisfied with the improved strategies that she and her team had implemented. They were professional and kind in their interactions and the therapies that were recommended truly embodied good patient care that I had come to know from her practice for more than 20 years. Thank you Dr. Welsh. Kudos!! ------------------------------------------ Of my 20+ years with Dr. Welsh and her team, I felt this visit was the least satisfactory. The front desk receptionist seemed reluctant to answer any more than 2 questions. From the getgo, the MA focused on pushing skin care products the whole time rather than assess my visit intent. Subsequently, when Dr. Welsh came in, she really did not spend much time asking which areas I intended to plan on having improved upon. Maybe she thought the MA already elicited the data? Given the above, the 2 usual trouble areas that usually gets the procedure got left out. Then one of the newer procedure went awry and I was supposed to follow the area carefully so it won't form a blister, otherwise I will have to return to get it fixed. I had to ask for new ice bags for the pain as no refills were offered. Finally, the billing needed to be adjusted several times as a few major miscalculations happened, luckily spotted by the MA (I don't really know who is counting / tallying what/how much products were used during the procedure). They were cleaning the room before I was ready to go. Sadly, the visit felt rushed, less friendly and there was notably less attention to details from staff and clinician compared to my previous visits."
"I’ve been coming to Dr. Welsh for several years and and I honestly can’t say enough good things about her and her wonderful, friendly staff. She has always steered me in the right direction about which procedures and products would best suit me and my skincare needs. She also happens to be one of the kindest people I’ve ever met - so genuine and sincere. A truly good soul. I trust her thoroughly. A special shout-out to Mary, Katie and Katy - all fantastic RNs."
"Wow! Dr. Austin is a magician. I have melasma, and it has been getting a lot worse over the years because I love the outdoors. My skin was getting very blotchy from the sun and the heat. So much so that I considered giving up the sports and activities that I love so much. But Dr. Austin has transformed my skin. I noticed the difference almost immediately. I’ve been getting a lot of compliments on how my skin looks great and that I look years younger. Even my male friends are noticing. Most importantly, Dr. Austin showed me how I can enjoy all the things that I love to do and still maintain healthy and glowing skin. It is life changing. I have used many different creams, lotions, and potions over the years. Nothing has ever gotten me the results that Dr. Austin has been able to achieve in a very short time. She is so knowledgeable and compassionate. In fact, everyone I have interacted with at Bayarea Cosmetic Dermotology has been wonderful. I feel so grateful for having found Dr. Austin and her team. I only wish I had found her sooner."
"Wow! Dr. Austin is a magician. I have melasma, and it has been getting a lot worse over the years because I love the outdoors. My skin was getting very blotchy from the sun and the heat. So much so that I considered giving up the sports and activities that I love so much. But Dr. Austin has transformed my skin. I noticed the difference almost immediately. I've been getting a lot of compliments on how my skin looks great and that I look years younger. Even my male friends are noticing. Most importantly, Dr. Austin showed me how I can enjoy all the things that I love to do and still maintain healthy and glowing skin. It is life changing. I have used many different creams, lotions, and potions over the years. Nothing has ever gotten me the results that Dr. Austin has been able to achieve in a very short time. She is so knowledgeable and compassionate. In fact, everyone I have interacted with at Bayarea Cosmetic Dermotology has been wonderful. I feel so grateful for having found Dr. Austin and her team. I only wish I had found her sooner."
"Excrllent care for my two procedures."
"My experiences with Bay Area Cosmetic Dermatology over the past several year have been of consistent professionalism; deep knowledge and their current services as well as future technologies."
"Mary is always wonderful and so helpful! Very warm and friendly- she makes the whole experience easier and more enjoyable. I appreciate her expertise and her treatments are always very effective!"
"Dr. Austin is incredibly warm, professional, and knowledgeable. I highly recommend her!"
"The Staff are very friendly and professional. The real superstars are the doctors themselves. They explain everything and make you feel well cared for. It was a very pleasant experience despite the needles. Diane Howard"
"I always have the best experience when visiting Bay Area cosmetics. All of the staff and practitioners are knowledgeable and I always walk away feeling great about my services."
"Dr. Austin is an artist. She has a plethora of tools for rejuvenation and enhancing beauty. Her bedside manner is wonderful as well."
"As a new patient, my first visit left me very impressed with Dr. Welsh and her staff. I was happy with the questions I was asked, the answers I received to my queries; and the treatment I received at that visit. The daily care plan laid out for me is simple and effective.. Dr Welsh observed an issue with my left eyelid (ptosis) that neither my previous dermatologist nor my ophthalmologist had noticed, and referred me to another expert for treatment. This combination of attention to both cosmetic and medical issues is what I have been looking for!"
"I have complete confidence in Dr Welsh. She has treated me for around 10 years, cleared up my rosacea, removed several pre-cancerous growths and advised me on a number of treatments and procedures that have improved my appearance and the health of my skin considerably. I really like her products and take her advise on all skin issues."
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"Dr. Welsh and her staff are fabulous."
"This was my first appointment. All staff welcoming. Cynthia reviewed a very thorough treatment plan, and took into account my specific needs. I scheduled treatments . I cannot wait to get started!"
"Katy was wonderful! Very attentive and thorough, super friendly. I hope to see her again for any future laser treatments! Thank you, Katy!"
"Fantastic recommendation made by Dr. Welsh, who switched something around for me. I will be returning in future!"
"Katy Leonard provided me with vbeam yesterday, she is very kind and knowledgable - she did a fantastic, thorough job. Really friendly. Just fantastic service. The whole team at this office has always been great, it's why I keep going back."
"You are my favorite thing to do!!!!!! I feel great every time I’m there. The nicest people, the best technology and the best technicians."
"Dr. Stephen He is the best. Very good at diagnosing my problem and helped with rash on my face. 6 Stars!!!"
"Ari did a fantastic job treating my acne scars. She is so highly skilled and kind to boot."
"I believe Dr He is a very professional and extremely gifted cosmetic dematologist. He runs a close second to the dearest Dr. Welsh."
"Dr. Welsh is amazingly talented and caring; and her staff is awesome."
"Dr. Welsh and her staff are amazing. Love and care for both body and soul. After my treatment I walked out looking and feeling my best. Thank you!"
"Dr Kathleen Welsh is THE BEST!"
"Wonderful, caring staff. Dr Welsh s simply amazing! Highly recommend the practice!"
"The most wonderful experience - always. Everyone is so nice and professional. Dr. Watkins is a gem. Sophia is the best!"
"Dr Austin and team were awesome. Answered all questions and put the the whole visit at ease."
"I'm a regular patient here, and always impressed with the friendliness and efficiency of the staff, nurses and doctors. Cannot recommend this place highly enough!!"
"I HIGHLY recommend this dermatology practice. Yes, it is pricey but it is worth it in terms of Dr. Austin’s skill and attention to detail, as well as most importantly, THE RESULTS. My skin was fine (in fact, pretty good/nothing to complain about) before going to see Dr. Austin, but after a few treatments and visits, I feel like I have the best skin of my life! Clear, fewer lines, just overall texture has been improved!Ok, so some basic tips if you are like me (a person who normally goes to see a doctor and pays a $20 copay to fix a problem or get a checkup versus trying to improve something about my body):1. Research and prepare yourself BEFORE the visit! The doctors will tell you about various procedures that you can do, and it may feel overwhelming at the moment. I personally found it better to go slowly - lasers and creams, fine, other stuff, no for now, etc. It is also better to have a sense of what various things will cost because there can be sticker shock at the end (e.g., $1,000+ per visit). 2. Better to speak up and communicate directly with the doctor. Every relationship takes time, and the doctor can’t read your mind. Back to point one, if you are a newbie like me, it is totally fine to say no to a procedure and start slowly. Moreover, if you encounter issues (or feel like there is a miscommunication), it’s better to reach out directly to the practice. This happened to me where I misunderstood something Dr Austin said - I reached out to the practice, and she called me back right away, which I really appreciated. 3. It is a medical practice but also a business. At first I thought the quick checkout was jarring especially with sticker shock, but now, I love it! It is very efficient because I’ve been to the practice a few times and understand the rhythm. Thank you BACD!!!"
"Always top notch service from Dr Welch and her fine staff"
"I HIGHLY recommend this dermatology practice. Yes, it is pricey but it is worth it in terms of Dr. Austin's skill and attention to detail, as well as most importantly, THE RESULTS. My skin was fine (in fact, pretty good/nothing to complain about) before going to see Dr. Austin, but after a few treatments and visits, I feel like I have the best skin of my life! Clear, fewer lines, just overall texture has been improved!Ok, so some basic tips if you are like me (a person who normally goes to see a doctor and pays a $20 copay to fix a problem or get a checkup versus trying to improve something about my body):1. Research and prepare yourself BEFORE the visit! The doctors will tell you about various procedures that you can do, and it may feel overwhelming at the moment. I personally found it better to go slowly - lasers and creams, fine, other stuff, no for now, etc. It is also better to have a sense of what various things will cost because there can be sticker shock at the end (e.g., $1,000+ per visit). 2. Better to speak up and communicate directly with the doctor. Every relationship takes time, and the doctor can't read your mind. Back to point one, if you are a newbie like me, it is totally fine to say no to a procedure and start slowly. Moreover, if you encounter issues (or feel like there is a miscommunication), it's better to reach out directly to the practice. This happened to me where I misunderstood something Dr Austin said - I reached out to the practice, and she called me back right away, which I really appreciated. 3. It is a medical practice but also a business. At first I thought the quick checkout was jarring especially with sticker shock, but now, I love it! It is very efficient because I've been to the practice a few times and understand the rhythm. Thank you BACD!!!"
"Best team in the business. The most thoughtful and patient group of professionals that I feel lucky to work with!!"
"It’s always a good experience coming to this practice with helpful, friendly, courteous staff and amazing physicians. It’s always a pleasure seeing Dr Kathleen Welsh, she’s an extremely caring person and an excellent doctor."
"Absolutely adore Dr Welsh. She is so knowledgeable and makes the experience fun."
"I had a very quick & painless laser hair removal. Dr. Welsh & her staff are wonderful!"
"Another excellent experience with Dr Austin. So attentive to every question and everything she has recommended has worked. I’m so grateful to have found her and plan to be a regular customer for many years to come for twice annual visits."
"Excellent service especially Ms Cynthia Chaghouri! Her smile and the way she explained the process and talked through it and made sure I was always comfortable, made this a very pleasant and relaxing experience! Highly recommended"
"Bay Area Cosmetic Dermatology is an office I trust to have the equipment, skills and experience to take care of all of my medical and aesthetic dermatological needs. They stay up to date with the most current technologies and techniques, so I know I’m getting the best treatment the medical profession has, to help address everything from acne to sun damage and the effects of aging on my delicate skin. I’ve been a patient of this office for decades, and regularly have people comment on how youthful and healthy my face looks (has a bit to do with genetics but much more to do with the care I get from BACS). I *strongly* recommend you schedule a visit to BACS for top-notch medical care that will keep your skin healthy, and will help you maintain a highly natural youthful aesthetic."
"I have been to many dermatologists in the Bay Area and only since under Dr. Austin's care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"
"I have been to many dermatologists in the Bay Area and only since under Dr. Austin’s care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"
"I can’t say enough great things about BACD. I always have a great experience when I visit. I recently went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."
"I can't say enough great things about BACD. I always have a great experience when I visit. I recently went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."
"Dr Austin is lovely. She explained options for me, including pricing, based on my wants."
"Dr He is amazing. So thorough"
"I can't say enough great things about BACD. I always have a great experience when I visit. Today I went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."
"Dr Austin has the right touch. A true professional with a charming personality to match. A few minutes with her and its years of facial aging wiped away."
"DR. ANDREA. AUSTIN IS THE BEST!!! I'm so happy with every treatment. Thank you From Mina . 🙂"
"Great service and really nice staff"
"Amazing service every time! All of the staff are professional, friendly, and super knowledgeable. My skin looks and feels great after my facial, and all of the product recommendations I got were tailored to my specific skincare needs."
"Mary K. is fantastic!!"
"I've been seeing Dr. Welsh for several years- love her! She delivers results that I'm more than happy with. She's literally helped me stop appearing to age with her professional advice and direction. I've recommended her to all my friends."
"Dr Austin and staff are amazing. She is super transparent about all the treatments and pricing. Highly recommend her"
"As usual, my experience was professional and warm. The gal who handled my many phone calls to get registered for tele visits, Katrina and the PA, Cinthia were very pleasant to work with. I was especially happy that I was able to take care of my needs through a tele visit! Thanks Bay Area Cosmetics. You never disappoint!!"
"Dr. Austin is awesome. She is extremely competent, skilled, knowledgable, and an expert in her field. I trust her completely. She is also warm, kind, generous and caring. She is the absolute best! She has done wonders with my skin. I often get compliments and I feel more confident. I actually look forward to my appointments. I always feel welcome and supported by BACD’s entire staff. Everyone is helpful, friendly and pleasant. Thank you!"
"Dr. Austin is a miracle worker."
"Dr. Welsh is always so warm and thoughtful that I look forward to appointments."
"Dr Austin is my hero! She exceeds my expectations every time I see her and I cannot recommend her enough."
"Dr. Austin is amazing and her office staff are professional, attentive and warm."
"Lovely staff, professional , thoughtful and gentle physicians."
"Dr. Austin was wonderful at educating me and I so look forward to the end result of what she designed specifically for me!"
"Great customer service. Roxanne is terrific. Friendly and professional."
"My fave Dr Austin. Been seeing her for years. My skin has never looked better. Great friendly staff too."
"Dr Austin explained her approach and what results would happen. I am very happy with the results. Thank you Dr Austin and team !!"
"Every time I see Cynthia I walk away feeling like a million bucks. I always feel heard and that she has a solution to a problem. It is rare that someone in her position is as calm and that she will make you feel like she doesn’t have a full plate in her day. All I ask when I come in to see someone about my skin is that they listen and have a solution and I walk away knowing I have a plan and a follow up and that is what she is best at. I am so happy with how she is professionally and personally. I really am happy with seeing her"
"Stacey is a pro! I completely trust her and she always works to come up with a great plan for my skin!"
"I have been seeing Dr. Austin for over 3 years now - and the compliments on my skin just keep increasing despite my age. She put me on a skincare routine that was medically grounded, personalized and quick to turn things around. And she addresses the whole person, from inside out, talking to me about the severe impact of stress on my skin. But what brings me to this review is that in the last year, I have been working with her on thickening my hair (another consequence of aging and stress - thinning hair!) and she has worked a miracle. I can’t tell you how much better I feel about myself thanks to the regiment she has me on (and one that is manageable for a busy person). Dr Austin and the team at BACD are worth every penny. You get the best in science with top doctors in their field, with safe and truly effective treatments. Yes, that doesn’t come cheap. But you only live life once!"
"👍 My highest recommendation ! 🙌"
"I have been seeing Dr. Welsh for around twenty years. I look forward to my appointment with her, and always look much better after the appointment. During the appointment, Dr. Welsh examines my skin, recommends items that should be handled by my insurance company dermatologist, and steps I can take to care for my skin and hair. She does not try to sell products or services that are not appropriate for me. I feel lucky to be Dr. Welsh's patient, and highly recommend her."
"It is always a pleasure to see Dr. Welsh and her team. I explicitly trust them with my face!"
"I've been coming to BACD since 2019. Dr. Austin and her staff are amazing!"
"BACD is a lovely and relaxing environment. Dr Austin is exceptional in her knowledge and care. She is personable with abilities beyond her years. A beautiful person inside & out!"
"Love coming here Dr.Austin and team is amazing"
"Dr. He is absolutely wonderful along with the staff at BACD. He really takes the time to address any questions or concerns you may have and is extremely knowledgeable, kind and understanding. I feel he truly wants the best for his patients. I’m so glad to have found Dr. He as he is a gem! While I may have to travel far to see him, I don’t mind, as I know I’m in good hands."
"If you’re ready to have the best skin and face of your life, Dr austin and her staff are the go-tos! Can’t say enough good things, bacd is life changing!"
"The Best dermatologist and great staff at Bay area Cosmetic. Never leave disappointed with this office. Dr Welsh is awesome!"
"I’ve been going to Dr. Welsh for 7+ years. I receive exceptional treatment. Her team, particularly Katie McCormick, is the best. I go to Dr.Welsh for general dermatology, rosacea treatment, and overall skin wellness."
"Dr. Welsh is amazing! I’ve been seeing her for many years! She doesn’t inject anything too much and always makes you look pretty and natural."
"Kathleen is the best. She never pushes me to get somethingI don't want. I appreciate her so much and so glad she is healthy again."
"Dr Welsh has been my dermatologist for 15 years. I am able to look 15-20 years younger than I am due to her. She is the best. I w irk in the music business and it really helps me stay young."
"Loved everything about this office! Dr Austin is so nice and patient!"
"I waited for an hour to see Dr. Welsh. She is always very pleasant and I enjoy a visit in the office but it seems they are always running behind!"
"Top notch each and every visit! Very attentive to patients needs - known or unknown needs! The best!"
"Dr. Austin is kind, thoughtful and thorough.She always keeps my budget in mind for the best possible results. I trust her implicitly!"
"Mary is amazing!! She is so friendly and kind. She eases any anxiety you might have about the treatment. She is such a gem!"
"excellent. The team is very professional,and friendly. Happy with the results. thank you De. Austin"
"First class care from start to finish!"
"Dr Welsh is the best."
"Wonderful service - fast, efficient and friendly!"
"Love love Dr Austin! She is so knowledgeable and provides the best care. I come out looking refreshed and with the knowledge to keep looking my best."
"Dr and staff very helpful. Had to wait a bit to be seen. They did make time to add in an additional procedure in this visit which was much more convenient. Good visit overall"
"I love your office. I always look forward to my visits with Dr Austin and everyone who works there. She provides excellent consultation and recommendations on a consistent basis and the treatments always work and are effective. She has completely transformed my skin and improved my confidence and beauty. I’m so grateful to have found Bay Area Cosmetic Dermatology and it’s clear others have found out about this practice recognizing the growth the office has had since I started coming to see Dr Austin around 2017-2018."
"I want to give an amazing shout out to Cynthia! She is hands-down, the best Botox administrator I have ever worked with. She is professional, on point, and truly listens to her patients. I wouldn’t go see anyone else. Cynthia rocks!"
"Dr. Welch is a super talented cosmetic doctor. She is also super nice. I trust her totally to always do what is best for me."
"I have been going to BACD regularly for many years and have never been disappointed. The staff are, without exception, kind and helpful. All of the providers that I have had contact with are incredibly knowledgeable, technically superior, and just genuinely nice. I know that Dr. Austin (the dermatologist I see there) has many other patients yet she always makes me feel like I am the most important person there. She takes the time to answer all my questions and then explains what she’s doing and why. If you are looking for a dermatology practice please believe me when I say that you will not be disappointed with the care you receive at BACD."
"Exceptional customer service. Dr Welsh is awesome. Great suggestions. Everyone works as a perfect team."
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"Cynthia is a warm person and a competent clinician who is respectful of me and knowledgeable about what treatments work best for me."
"Dr. Austin is an absolute star when it comes to skincare for many skin types and ailments. She is incredibly knowledgeable about the human body, and I always feel at ease when she treats me. I’ve been going to see Dr. Austin since 2016 and the BACD team has always been incredibly kind and thorough. I’d give extra stars if I could!"
"The team at Bay Area Cosmetic Dermatology is incredible. If you’re a celebrity or an every day person looking to take excellent care of your skin, the staff at BACD will treat you the same either way. I have been to a diverse set of dermatologists over the past 15 years and BACD is definitely the absolute best. I am under the care of Dr. Welsh and Dr. Austin, who both stay on the forefront of technology and look out for you without plumping you beyond recognition or pushing services and products on you. They are the best of the best and you can count on personable, high end, quality attention and expertise. Thank you, Dr. Welsh and Dr. Austin, for supporting my commitment to my self and to my skin care!"
"Dr. Austin and the wonderful team at BACD changed my life. I have always had eczema, but it was manageable. During the pandemic, I had a severe flare that covered my whole body and was so painful. It would not go away, and persisted for over a year. My old treatments did not work. I went to see Dr. Austin who took action, made a plan, and supported me throughout the treatment. Within 6 weeks, my skin was clear and has stayed that way. I am pain free. Now, she is helping me look and feel my best. BACD puts patients first. They support you with medical expertise and true care. Highly recommend!"
"I have been going to BACD since 1997 the staff and care I receive has been consist top notch. I highly recommend Dr Austin - if you are looking for a leading edge practitioner in dermatology she is the doctor to go to! I’ve been seeing her for 3 years now, and at the onset we built a personalized plan that met my lifestyle, budget and goals. It consists of in office treatments and an at home regime that has delivered amazing results. A Big thanks to Dr Austin for your commitment to excellence and the high standard of care you bring to me and each of your patients."
"Everyone at BACD is amazing! I have never had anything but a great experience!"
"Love Dr.He!! He is amazing, listens and is so knowledgeable"
"The BACD team is top notch. Bringing leading preventative care solutions in office and personalized at home care routines. I know when I leave I have the exact program I need to maintain my skin health!"
"Awesome service"
"Pleasant environment in treatment room with suitable addition of warm blanket and robe to ward off any cold. Extremely knowledgeable and efficient staff. My appointment started on time and ended on time. Any additional needs were met. I love coming to this practice."
"I had a wonderful experience with this amazing team."
"Dr. Welsh and her staff are the best! I've been coming here for over 20 years and I highly recommend BACD."
"This was perfect, lots of info from someone I felt was knowledgeable and kind. Looking forward to working with this group!"
"Dr. Welsh is always such a thorough and caring physician. She is a master at her work and always a delight to see and talk with. I have always felt so well cared for by she and her staff."
"I come here and see Mary Krempa for a pretty large tattoo removal on my neck! Mary is super knowledgable and kind and was able to numb the entire area so I didnt feel a thing. She uses up to date techniques and a few different lasers and is super up front and honest about what to expect from the process. Ill be coming in every 4 weeks and im excited to get this process done. Glad i chose to go with bay area dermatology and not lazer away. Thanks Mary! 10/10"
"Dr Welsh and her team are the best in the business. So grateful I can trust my face to them! 🙏"
"Absolutely incredible service. Dr. Welsh is top notch."
"Staff very professional and attentive. Appreciated that Dr. He thoroughly explained what was causing the puffiness and dark circles under my eyes and then gave me several options for treatment. I was told what to expect with my treatment of choice and what to do post treatment. All in all, I enjoyed the care I received."
"Katie and Bianca were great! I was a bit apprehensive about having Fraxel, but the prep was excellent (I was very numb), and there was very little pain. They answered all of my questions, and sent me home with detailed aftercare instructions. I look forward to seeing great results as the healing unfolds over the next few weeks, revealing my new, fresh face. Thanks, BACD!"
"Dr. Hui is amazing. A true expert in her craft with a passion for her work that shows through RESULTS that most promise but cannot attain. Technical brilliance and a genuine kind beside manner. Rare find."
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"Roxanne is very kind and efficient. Thank you!"
"I have been seeing Dr. Welsh for around twenty years. I look forward to my appointment with her, and always loook much better after the appointment. During the appointment, Dr. Welsh examines my skin, recommends items that should be handled by my insurance comapny dermatologist, and steps I can take to care for my skin and hair. She does not try to sell products or services that are not appropriate for me. I feel lucky to be Dr. Welsh's patient, and highly recommend her."
"Mary is wonderful, diligent & always lets you know before if it will hurt which I appreciate. Always does a great job & is a lovely person- thank you!"
"The nurse who did my treatment, Mary, was so knowledgeable, smart and kind -- and also fun to talk to! She made sure that I was doing OK with the level of pain from the laser and took time to answer all my questions about follow-up care, future treatments, etc. I recommend her wholeheartedly!"
"My visit with Dr. He was educational, I learned a lot. I’m so happy that the products he provided is helping my Melasma . Thank you, Dr. He!"
"Thank you so much Dr. Welsh & Staff. I been with Dr. Welsh over 22 years. Always professional know how and friendly staff."
"So great and pro! Painless filler injections"
"Love the doctors and staff but had to wait 45 minutes"
"Dr. He is the most knowledgeable and thorough dermatologist I have ever encountered. So grateful to have found his practice!"
"Staff is very professional. Environment is calming and pleasing."
"Katy's expertise is quite evident with her trustworthy, professional demeanor!"
"My MD is kind, intelligent, knowledgeable, and very Staff supportive, kind, helpful."
"Dr. He is meticulous, methodical, and a perfectionist in all the right ways. I used to only see Dr. Welsh, who is of course wonderful, but now that I have seen Dr. He, I will continue going back to him everytime and recommend him to all my friends. His assistant is a gem as well! Nobody has noticed that I have “done” anything specifically, but a ton of my friends and clients keep telling me my skin looks amazing and keep asking me how my skin looks so beautiful— I tell them all it’s Dr. He at Bay Area Cosmetic Dermatology!"
"Stacey is wonderful!! Bianca is also!"
"Dr Welsh is the most caring, nurturing doctor I have ever experienced. Both she & Deborah were beyond any expectations with an issue I had. Everyone in this office has the highest regard for customer service and I am so happy I am a patient here!"
"Dr Steven He is the best of the best. He is a top notch doctor and a perfectionist --exactly what I want in someone treating my face. He has helped me achieve my skin goals expertly. And, the best part is -- he is a sincerely kind person who is a pleasure to get to see. Thank you Dr He! (Also this office is run very professionally and I really appreciate their excellent customer service from the receptionists to the nurses!)"
"5 stars for Dr. Kathleen Welsh. She has performed numerous procedures on me for the past 20 years; from fillers to laser abrasions etc. I went to someone more inexpensive in the past and had to return to Dr. Welsh to correct the work. When you ask her opinion she will give you an honest assessment."
"I got carded!!!!!! And I’m 57 all thanks to the wonderful care I receive from Drs Welsh and Austin! You two are rock stars!"
"I haven’t been to the cosmetic dermatology side, but I’ve been to see Roxanne Krempa and she is amazing. What a lovely person, she always made me feel so comfortable and she is excellent at sculpting. I feel so much more beautiful after seeing her. Thank you!"
"This is my first time seeing a cosmetic dermatologist at 26 yrs old for acne scarring on my cheeks, jawline and some on my temples that I’ve had for well over 8 yrs. I’ve always been super self conscious about it and I think have stopped myself from doing things that I enjoy due to it. I was able to book an appt with Dr. He and he was very reassuring. I might’ve been too comfortable to the point I didn’t ask all the questions I now have as someone hesitant to move forward with any kind of treatment, due to the trauma of previous non cosmetic dermatologist. As a mixed (Asian & black) individual, I’ve always been skeptical about how my skin would be treated since I don’t solely have genes of one particular race (which I’m uncertain if it’s even a factor). With that in mind, I really like that he went over treatment options that would be most beneficial for my skin with minimal to no side effects.I plan to move forward with subcision to get the ball rolling for my scars. I was prescribed products that were pretty pricy. $700 in total with the consultation fee. I also asked about the pricing of each treatment that may be best for me. I don’t think I’m desperate enough to cash out on anything for the sake of my skin without extensive research and consultation but I feel, and from previous reviews I’ve read, Dr. He is highly knowledgeable, takes his patients into consideration and i don’t think this will be for naught. If I know I’m in good hands I will be sure to return. I’m very anxious but very excited to finally give my skin the healing it deserves. So far Dr. He gets 5 stars from me and I’m looking forward to being under his care in the near future. I’ll follow up with this review then :)."
"When looking to regain my pre baby glow, I knew I had to seek out assistance from the one and only Dr. Austin. Not only were we pregnant around the same time so could relate to everything I was going through, she did so with the most empathy and personalized attention I could have ever imagined. Despite me not being local to the bay area, Dr. Austin continues to check in with me addressing any concerns I may have remotely. I seriously could not ask for more (other than to live a little closer). Thank you for all that you do and continue to do!"
"When looking to regain my pre baby glow, I knew I had to seek out assistance from the one and only Dr. Austin. Not only were we pregnant around the same time so could relate to everything I was going through, she did so with the most empathy and personalized attention I could have ever imagined. Despite me not being local to the bay area, Dr. Austin continues to check in with me addressing any concerns I may have remotely. I seriously could not ask for more (other than to live a little closer). Thank you for all that you do and continue to do!"
"Great work. I have my son’s wedding coming and as mother of the groom, I wanted my son to be proud of how I look. Cynthia, the Nurse Practitioner along with her assistant Bridget, have really done some nice work. After decades of being in the sun, my skin looks so much than it did. The redness is much paler and the tone is much more even. I had noticed that because of aging, my lips were so much thinner. Not anymore! It’s all been great, and I can’t wait for the wedding!"
"This review is long overdue! Dr. Austin is incredible at treating rosacea!! Dr. Austin has been life changing for me and my skin. I found her online from searching frantically for someone for years in the Bay who had experience working with rosacea. Rosacea started for me in my early 30s, what felt like out of no where during grad school. After trying many other things, including strictly cutting out foods that were irritating I was still having intense rosacea breakouts. Dr. Austin took pictures, explained what was happening and we went over my skin routine. I learned how there are different types of rosacea, she explained what can irritate it (which can include natural oils!) and then she gave me a very specific skin care routine with products. I saw results almost immediately after using sticking to the topical routine. I recently saw her after 3 years of sticking to my regimen and my skin has greatly improved. I flare maybe a few times a year with stress but it will usually go away that day with combo ointment meant for rosacea. I have even seen lines on my forehead go away with one of the topicals, an added bonus! She is also very encouraging, has a warm bedside manner. If you have been dealing with skin issues and the confidence behind that look no further, Dr. Austin is worth it!"
"When I turned 40, I decided to find the best cosmetic dermatology office in San Francisco for guidance and treatment. I praise the skin gods that I met Dr. Austin. She quite literally changed my skin… for the better. She’s listened to me, heard my goals and gave me a skin plan that I followed to a T. Two years in, my skin is balanced, bright, and healthy - dare I say youthful :-) if you want the best, don’t look any further."
"This review is long overdue... I have been seeing Dr. Andrea Hui Austin for the past seven years and she is the BEST! I’m a perfectionist and she addresses all of my skin concerns with skill and compassion. I don’t even mind driving up from Los Angeles to see her because she is the only person I trust with my face. She has treated me for and practically erased all of my acne, fine lines and melasma. Thank you, Dr. Austin and all of the sweet staff at BACD!"
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"I’ve gone here for at least two years and have been a patient of Dr. Austin’s and recently switched over to Dr. He after reading some of his reviews. I am so grateful and in awe of his attention to detail and how much he made me feel at ease immediately, not to mention his recommendations that have already improved my skin dramatically. Thank you Dr. He and BACD for having amazing doctors like him."
"I must say, my new skincare routine has changed my skin entirely. For more than two decades, I tried every doctor in both LA and San Francisco and cream/treatment and was told it was something I had to live with. Dr. Welsh's recommendations have 98% cleared up the eczema and flakiness. I think it’s the Face Retin-A cream, but not even sure. I am sticking to the exact routine/program every morning and night that Dr Welsh assigned. It has changed my life."
"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."
"Dr. Andrea Austin removed some severe sun spots using an alexandrite laser treatment. I was advised to expect up to three treatments to remove all the damage, but the first application yielded such dramatic results, I did not need any additional ones. After the initial application, I looked like I had chicken pox, but after the scabs healed, my skin looked radiant! I would definitely trust Dr. Austin. She understands Asian skin (she is Asian herself) and is very experienced. KZF"
"I’ve been seeing Mary Krempa since I think 2013 and she is the Master of botox! I have a slight facial deformation that I was born with where my right eyebrow is lower than my left eye brow, it drops some what to the point that it looks obvious in pictures. Mary lifts my right brow just slightly to the point that it matches my left eye and the skin that was sagging over my lid also lifts I have large eyes and a lot of eye lid and love putting on eyeshadows and that extra skin over my eyelid was starting to bother me. Mary strategically targets the right muscles to address this issue and allow my face to look harmonized and rest in a natural state. I love it so much it looks like something you would need surgery to correct but Mary can do this magic with her syringe! It’s pretty amazing and a miracle for me. I feel so fortunate to have found Mary. And the fact that she can create this natural look for me without causing me to acquire that " surprised " look is highly appreciated and impressive to me as this is a technique that needs to be acquired with so much knowledge and practice which Mary is the only one I trust to have! I have made a mistake some years ago where I had gone to someone else who was local to where I live just to save time, and that nurse injected me in a way that my right brow dropped to the extreme. It was very saddening to say the least, but I learned my lesson at that moment. Having to wait months for it to resolve on its own. So be very careful when trying to save time or money as you wont find another nurse with Mary’s talent and experience. Every session lasts me from 5 to 6 months!"
"You could not make a better choice than working with the team at The Body Clinic. They were clear, communicative, and kind throughout the entire EmSculpt Neo process as they led me through what was a new experience. They'll explain what to expect, and they're realistic so you know that while this isn't a magic wand to get abs overnight, - the results are real and clinically proven. I found their rates to be reasonable and the experience to be totally worth it - plus they were the only provider at the time in SF with the Neo. They're the best!"
"This place is the élite Dermatology spot in the Bay Area. Dr. Welsh and her team are simply incredible in their professions. The place is talented, clean, proficient and all with a personal touch you will not soon forget. For many years now I have simply gone in and sat down and let them do what they know best. Keep up the great work!"
"Dr. Austin and team have worked with me on my rosacea and severe keloid scarring for several years. These are skin and body issues that other doctors cannot and will not treat. This clinic specializes in full service patient care. Meaning your medical issue will be addressed as well as the problem that may be causing it. And they work towards restorative care after the treatment. I wouldn’t go anywhere else for my skin needs. If you need basic, cosmetic, or restorative skin care - this is where you need to be! I am leaving this review because people suffering from severe skin issues will need guidance on where to go. And we need this kind of expertise and medical care in the Bay Area."
"I’ve been going to Bay Area Cosmetic Dermatology for a few years now and have had the most positive experience. Honestly working with Mary has been such a delight, she has the best attitude and bedside manner of any medical professional i’ve ever been around. She delivers superior service and puts an incredible amount of care and attention into treatments and makes you feel comfortable instantly. She’s a gem. All of the other experiences with the scheduling, front office and everything else has been stellar as well. Highly highly recommend!!!"
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"I am not exaggerating when I say that Dr. Andrea Hui Austin is a LIFE CHANGER. I’ve been seeing her for almost two years now for treatment of my rosacea and acne and skin is clearer than it’s ever been, clearer than I ever hoped it would be. I first started seeing Dr. Austin in 2019, a few months after I turned 31. I’d been diagnosed with rosacea in middle school and had otherwise had fairly clear skin until I reached college. In college, I started breaking out more and more frequently until my acne was basically chronic. Some people in my family had late-bloomer acne, so I told myself it would probably just clear up as I got older, and I tried to take the best care of my skin that I could in the meantime. I tried every OTC treatment under the sun, went on different diets, and saw a series of dermatologists who put me on a range of topical medications and oral antibiotics. Nothing made much of a difference and by my late 20s I’d was so close to giving up and resigning myself to having bad skin for the rest of my life, although it made me feel miserable.That’s when I realized that the one thing I hadn’t tried was seeing a dermatologist who specializes in treating rosacea. I did some googling and Dr. Austin’s name came up again and again, so I scheduled a consult. My expectations weren’t high, given how little luck I’d had before. But Dr. Austin completely blew me away in the consult. Not only was she able to explain why my rosacea was causing these breakouts, but I was blown away by her empathy; she started the appointment by asking me to tell her about my history of rosacea and acne and after I went through the litany of things I’d tried she said, "I’m so sorry you had to go through that." It made me tear up to feel like someone cared and understood how much having bad skin can take a toll on self-esteem.She started me on a routine of oral medication and new topical skincare products, and did an excellent job of answering all my questions and explaining how each product or medication worked and why it was necessary. I noticed a difference in my skin within weeks, and once the breakouts were more under control we began a series of laser treatments to help tame the rosacea. As my skin continued to heal and improve, the treatments became less frequent, and I’m now at the point where I only have them a few times a year. My skin has healed enough that she’s also able to address the scarring I have from acne and, honestly, that’s a milestone I never thought I’d reach until I started working with her. She’s continued to be a thoughtful and kind person, celebrating the milestones with me as my skin healed, remembering details about my personal life, and engaging me in conversation during the treatments; I feel like she really cares.As a bonus, the whole BACD staff is competent, professional, and friendly. They keep things running smoothly, call/email back quickly, and have a very flexible auto-ship program that sends my topical products to me four times a year. BACD has done a sterling job of adapting to the pandemic--they’ve put up signage, spaced out appointments, created physical distance in the waiting room, and changed their payment process so you pay in the treatment room. I’ve noticed some other places get lax with these types of measures as the pandemic has gone on, but BACD has been incredibly consistent, which I appreciate.If you have rosacea and acne, Dr. Austin is your gal. She’s truly and completely changed my skin in a way I never thought possible. I highly, highly recommend her!(The photos I’ve included from her office are from before the acne scarring treatment; the personal photos I included are after one acne scarring treatment. No digital filters, no makeup or concealer in any of these photos!)"
"What an incredibly professional and heart felt office. I have to say that my visit was like no other Dermatology office I have been to. I worked in the Dermatology field for over 13 years and have worked with many Dermatologist. Dr. Andrea Hui Austin is like no other. Her professionalism and exceptional knowledge is astonishing. She takes the time to get to know you which in my opinion really helps her as a provider get to know what will work best for her patients. my treatments with Dr. Andrea Hui Austin are spot on, she has brought my skin back to life. Lets not forget the staff and how they make a patient feel cared for from check in to check out.Couldn’t have asked for a better experience.Five stars all the way!"
"Dr. Welsh is everything you could want in a doctor, She is extremely competent and skilled in the science of skin care, with an artists eye and concern for the face. She is clearly invested in her work, thoughtful, and able to see the individual.Having moved away for quite a few years and recently returned to San Francisco, I was impressed to find that her expanded practice had not lost any of the integrity and carefulness I"d come to associate with her. I did my laser treatment with Dr. He and found him to be equally competent, thoughtful, invested in his work and patient care.In this time of Covid with every contact needing to be weighed, I found the cosmetic lift and the human lift to be well worth it - highly, highly recommend."
"Dr. Austin has changed my life. My skin has significantly cleared up since I started seeing her, I RARELY get any pimples now and thanks to treatments like the Vbeam laser and TCA cross my scarring is very limited. All the staff and Dr. Austin are friendly and kind, it’s always a good experience going in. Dr. Austin remembers details about my life even when I don’t see her for months at a time. I recommend her to any of my friends who ask for skincare advice. My only complaint is that I didn’t start coming here sooner; I didn’t realize what a big difference having a dermatologist approved skincare routine would make!!"
"Mary Krempa is the white stuff in an Oreo. Do you know what I mean?A found umbrella on an unexpected rainy day.A spare tire when you have a flat. The butter on your movie popcorn.The match point game winning kill against your arch rival.The oat milk in your latte.The crouton in your otherwise healthy salad. The protected green arrow when you have to turn.The butter on your toast.The hat found in your car for an impromptu beach trip.A wedge heel at a lawn wedding.The banana peel your ex girlfriend slips on.The cancelled Zoom meeting scheduled for 4PM on a Friday.The butter on your warm yam.The airplane movie you happen to have been dying to see. Your newborn’s first giggle.The butter on your corn.The $100 bill you found in your winter coat.The free Costco sample you snuck two of. The wind beneath your sails. The Elaine Benes to Jerry Seinfeld."
"Dr. Steven Y. He is absolutely amazing! I have visited several dermatology offices around the country and Dr. He is the first to really make a difference and listen to my concerns no matter how big or small. If you have Rosacea (honestly any skin concern run to Dr. He!) I have had 3 vbeam laser treatments by him and always feel at ease under his care. I appreciate his vast knowledge, and attention to detail. I ask many questions and I never feel rushed. He takes his time and really cares about his patients. Just recently he even noticed a mole I had never noticed while he was doing treatments and cares not only about the cosmetic side of dermatology but the true health and safety of your skin. I notice a huge difference in my rosacea and can’t wait to continue more treatments under his care. He has a less is more approach, and patience which I appreciate. Thank you Dr. He for helping my skin glow and making me feel my best without any makeup!"
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck. Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I highly recommend Dr. Steven He. I have had melasma and Nevi of Ota from on my cheeks and temples for the past 15 years. I’ve tried treatments from other dermatologists, including hydroxychloroquine cream, with no improvement. I’ve also met with other laser treatment centers, who presented cookie cutter treatments. However, I’ve seen friends and family get rebound hyperpigmentation on their face from aggressive dose of laser therapy. For Asian skin, sometimes the dose of laser and strength of chemical peels have to be adjusted due to skin sensitivity. As an Asian female physician, I was cautious about who to trust. I chose Dr. He because I heard he has lots of experience with Asian American patients. I started seeing him a few months ago, and I am extremely confident in his skills. He is thoughtful about his approach and tailors his treatment plan to the individual patient. I have had 5 treatments, starting with chemical peels to remove superficial melasma, and now transitioned to laser treatments for the darker spots. The spots have significantly lightened. I recently saw my family, who had been hounding me for years about my spots, and they could not even notice the spots! I am extremely satisfied with Dr. He’s care. He is a knowledgeable, conscientious, effective physician."
"This place is the élite Dermatology spot in the Bay Area. Dr. Welsh and her team are simply incredible in their professions. The place is talented, clean, proficient and all with a personal touch you will not soon forget. For many years now I have simply gone in and sat down and let them do what they know best. Keep up the great work!"
"I’ve been seen Dr.He about couple months , his knowledges and skills and also patients especially his professional treatment skills and advices all more than what I expected. . Highly recommend and really enjoy office visited as well . I wish I could give more than 5 stras if I could ."
"As an esthetician I deeply appreciate the impecccable 5 star job this office does. Dr Austin has a reputation for being extremely careful and honest with her patients and each botox procedure I have had with her has been flawless. I also have to shout out nurse mary who is a rare gem in this industry. She makes any procedure comfortable-- even microneedling. She is so deeply personable and makes every patient feel special. The supporting staff is always so patient and caring as well... and Monica the esthetician who supports dr Austin is another absolute gem and has a fabulous bed side manner-- this office is unique in its precision with treatments and lovely people to make sure you’re always at ease."
"I cannot begin to express my satisfaction with Dr. Andrea Hui-Austin at Bay Area. Cosmetic Dermatology. During the first 3 months of covid I experienced hair loss. It was very drastic. I reached out to Dr Austin and she immediately put in a prescription at my local pharmacy. She advised about the medications and how they work. Within 2 weeks there was a change., which Dr Austin advised I would notice. My scalp wasn’t dry and I noticed growth starting. I just finished my last dose of the medication and can tell you the results is like night and day from the beginning . My hair has not only fully grown back in but it’s thicker as well and my scalp is not dry. You can see in the pictures how the it has filled in during the 3 month period. I’m so grateful to Dr. Austin, as many of you women know hair loss is very difficult and by Dr Austin reacting promptly it made a huge difference. She also followed up with me constantly. I’m so happy and thrilled! Thank you so much Dr Austin you have me back my confidence!"
"Always friendly and professional. Dr. Austin has an artistic eye. I appreciate her "we can always do more later" approach, which is allowed me to try things out, take small steps, and feel confident with my decisions. I always leave the office feeling and looking 10 years younger!"
"During Covid, I had a visit yesterday with Dr. Kathleen Welsh and her nurse, Cynthia, for beauty injections as well as a process to remove the redness from roascia and broken blood vessel's in my face. My experience was wonderful. I was greeted by an assistant in a mask and facial shield at the door who took my temperature. I felt Covid safe in the patient room. All the assistance wore masks. Everybody who treated my face was wearing a mask and shield. My appointment time was honored and I was properly escorted to my patient room. Naturally, the results from my visit are beautiful! I also appreciate Cynthia's sound advice on products to use on my face, as she is very knowledgeable and goes into depth on my morning and evening facial routine. I trust Dr. Walsh with her advice regarding the products to use for my injections, and most importantly, I am extremely satisfied with the results.!!!"
"7/16/2020Dr. Austin is absolutely the best dermatologist in the US. I have seen countless Dermatologist from Stanford University to Dr. Obagi in Beverly Hills, none of them were able to help my melasma issue. Dr Austin looks out-of-the-box she’s smart, knowledgeable, self-confident and most importantly very experienced! She’s also a very kind beautiful lady who will listen to you and solve your problem. I am so happy I have found her after years of struggle. She has solved my melasma issue and I’m super happy! The treatment is easy and simple, just couple products for the face and a pill to take orally. She might be able to see you on zoom now that we have this pandemic problem. Do not despair whatever skin problem you have she will be able to solve it I am certain! It’s really refreshing to see doctors with this kind of confidence and experience!The office is impeccable and the staff is very kind and helpful as well."
"I have been coming to Dr. Welsh’s office on and off for various treatments since around 2006. I absolutely love this office, top notch professionalism and reasonable prices. I saw Mary recently, one of the nurses , and she was absolutely a wonderful practitioner with a fabulous bedside manner. I look forward to visiting Dr. Welsh’s office for self-care and for how the staff are so nice. Honestly I can’t say enough good things! Not one complaint! If you have been thinking of getting a little laser, or a peel, or hair removal, or whatever, I highly recommend you go with Dr. Welsh’s office, you won’t be disappointed!"
"Love this place! I actually found Dr. He for my husband who was having some pretty significant skin issues, which Dr. He was able to resolve. I was so impressed that I started seeing him. One of other reviewers said he is a "dermatology prodigy" and that is spot on- Dr. He is incredibly knowledgeable and passionate about all areas of skin care and loves to share his knowledge (I always ask a ton of questions!). My skin has never looked better and I’m so thankful to him! I now know exactly what products and procedures work best for my skin type and why. I also like how he is always looking out for the health of my skin and not just appearance. Not to mention he’s a super cool person in general- very personable and you can tell he enjoys his job and cares about his patients- can’t recommend him enough :)"
"I’ve been seeing Dr.He for two treatments now (acne scarring and mild rosacea which I didn’t know I had until he pointed it out) and I am very happy with the results so far. Dr.He is very professional, caring, funny, and knows his stuff! It’s hard finding a good dermatologist and after years of searching I’ve found mine. Highly recommend Dr.He!! Treatments: laser, chemical peels, and soon Botox."
"BACD is the absolute best. Has completely transformed my skin. Seeing Dr. He yesterday for my rosacea and melasma has already helped with my concerns. It means the world to be able to trust them."
"THE BEST. 110%. Not only is Dr. Welsh, Dr. Austin and Mary (RN) the absolute best team ever, they deliver the highest level of service I have ever experienced in my life anywhere. FLAWLESS.I am SO GRATEFUL to this team for their expertise and kindness. If only every business took this much pride in their service delivery and product, we would be a much a better world."
"I just can't say enough about Dr. Welsh and her team. Everyone who took care of me was super patient and knowledgeable. Dr Welsh answered all my questions - a lot of questions - and recommended a treatment plan. She and her team were all very kind and I feel like they really took the time to make sure I was comfortable. The experience couldn't have been better. Katie and Chelsea are my favorite for sure."
"I just can't say enough about Dr. Welsh and her team. Everyone who took care of me was super patient and knowledgeable. Dr Welsh answered all my questions - a lot of questions - and recommended a treatment plan. She and her team were all very kind and I feel like they really took the time to make sure I was comfortable. The experience couldn't have been better. Katie and Chelsea are my favorite for sure."
"I have been a patient of Kathleen Welsh for a few years now and I will continue to go back to her for years to come. Dr. Welsh helped me clear my severe hormonal acne through both topical medications and oral medications. I have also received laser treatments to clear the scarring and redness caused by my acne. Fr. Welsh is the most understanding, kind, and smart doctor I have seen and I highly recommend her to anyone in anyone in need of dermatology services."
"From the moment you walk into the office, you know you're at the best. I will not trust anyone else with my skin, so Dr. Welsh is just going to have to stay in practice forever! Dr. Welsh is an artist and there is no one better. She takes the words right out of your mouth as she gets to work and tells you what she's thinking which always matches exactly what I'm thinking! There is no one better, period. I always see Katie McCormick and Dr. Welsh, and have seen many others over the years. Every person in that office is at the top of their game and utmost professionals, with Katie being a stand-out. They run a tight ship and it's a wonder to watch everyone work as a team and like clock work. On a personal note, I'm shocked at looking at another review that is negative and even mentions racism. I don't want to begin a whole conversation here, but I felt I had to mention this as my husband and I run a non-profit for immigrants of every color and Dr. Welsh has been our biggest supporter. I am sorry for that reviewers experience, and haven't walked in her shoes, but my personal experience is that Dr. Welsh is kind, empathetic and compassionate, and makes certain that she surrounds herself with a staff that shares those same values. By the way, if you take a look around the office, you'll see many colors of skin. Also, it's literally Dr. Welsh's business to understand every color of skin and how each reacts to every procedure. I'm Native American and Dr. Welsh spoke to me about what that means for expectations and reactions when considering different treatment plans. Bottom line, I won't go anywhere else. Go see Dr. Welsh. You won't be disappointed. You will look the best you ever have!"
"I'd like to thank Dr. Welsh for providing a second opinion that helped resolve a tricky dermatological diagnosis. She was kind and professional and asked all the right questions. I would definitely recommend her!"
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I’ve been with this practice for 4+ years. In addition to the results they achieved for my skin, it’s the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients.The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It’s truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I've been with this practice for 4+ years. In addition to the results they achieved for my skin, it's the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients. The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It's truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"I came to Dr. Austin because I had noticed I was experiencing hair loss and was concerned. She immediately got to work to isolate the problem and ordered a variety of tests to ensure we got an answer. The tests revealed that I was severely anemic and I then understood why I was also experiencing significant fatigue and a variety of other symptoms. Dr. Austin provided me with a regimen of iron supplements and a hair growth formula to address both the anemia and the hair loss. Within a few months, my anemia was resolved and, not only was I regrowing my hair, I truly believe I have more hair than ever before and receive compliments from friends and my hair stylist. I am so thankful to Dr. Austin for helping me resolve what was a very serious medical issue, as well as a cosmetic one."
"Amazing staff! Everyone is super friendly and helpful."
"After having two children and before Emsella I could literally not run .Each time I tried, I would literally “wet my pants” .My OB/GYN suggested surgery, but I thought I’d give Emsella a try. After 6 sessions I am dry as a bone after running and can even do jumping jacks without embarrassing leakage. My sex life has also improved. I am so grateful to Bay Area Dermatology and Dr. welsh for suggesting the treatment. It was painless and very discreet. (45 year old female)"
"Please give Dr. Welsh and her team a try and you will not regret it!!Came here only once and resolved all my skin problems!"
"Dr. Welsh was recommended to me by a friend 18 years ago. Once I met her, I never needed to look further. She an excellent dermatologist and more importantly, a caring and compassionate person. For the past 18 years she has always been available to treat me. She knows my skin. And, yes, she loves skin! I highly recommend her to anyone who wants a dermatologist who will take the time to listen to you. You will not be disappointed; you will wish you went sooner!"
"Dr Steven He is the best! I've visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn't noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"I found Bay Area Cosmetic Dermatology via Yelp. I made my first appointment and had to wait for a month and a half to get in which was over a year ago. I had been to so many Dermatologists, Cosmetologists, clowns, rip offs you name it, this wait was so worth!! I had melasma due to my pregnancy, very bad acne scars. When I saw Dr Austin, I bombarded her with all my bad experiences and kept asking for a chemical peel, sounds so funny now:-) She brought me back to earth and came up with a plan and took her time to explain me about my issues first and then the steps of her plan. Within a few months, my melasma was almost gone. We are still working on my acne scars but they ve almost disappeared as well. Dr. Austin is the BEST dermatologist I have ever come across by far!! She fixed all my medical skin issues and my confidence as a result. In the meantime, I moved to South bay and have been driving an hour an a half to Sf to see her!! Also, I started doing Botox and fillers with her (I am 42). This place is worth every penny! Do yourself a favor and go see Dr. Austin if you have skin issues! She is an amazing sorcerer!"
"I cannot recommend Bay Area Cosmetic more to anyone!... I fly all the way from Manhattan for my treatment here. Dr. Hui is not only an incredible doctor, but her bedside manners are immeasurable and so comforting. The treatment I’ve had here far surpasses other treatments I’ve had before. I fly cross country specifically for her specialty care and precise hands, so it’s the talent and care at this dermatology center that is so worth the wait and travel! I can’t wait to be back again for my next appointment! Thank you so much for your wonderful care! I’m so happy with my results!!"
"Most of my life I have had sensitive skin and needed to use some type of product to maintain and keep it from drying out and looking aged. I was having issues so I consulted with Dr. Hui Austin. She gave great advice and provided the right products to make my skin look fresh, clear, and healthy. Happy with my result, my girlfriend who had eczema, then got help from Dr. Hui Austin as well. Since then her pain and flare-ups rarely occur. We both highly recommend the services of Dr. Hui Austin and can't thank her enough."
"I cannot recommend Bay Area Cosmetic more to anyone!... I fly all the way from Manhattan for my treatment here. Dr. Hui is not only an incredible doctor, but her bedside manners are immeasurable and so comforting. The treatment I've had here far surpasses other treatments I've had before. I fly cross country specifically for her specialty care and precise hands, so it's the talent and care at this dermatology center that is so worth the wait and travel! I can't wait to be back again for my next appointment! Thank you so much for your wonderful care! I'm so happy with my results!!"
"Let me start by saying, I highly recommend Dr. Steven He!
I have severe eczema and have tried everything after seeing multiple doctors (I moved from SF to LA last year). NOTHING has worked. The last physician asked me, "what do you want, nothing will cure it so let's just try another cream". Pretty much the consensus with all doctors -- nothing I can do about it!
It's incredibly depressing when people ask you what's on your face, your arms, your legs... my niece always refers to them as "boo-boos". And everyone has advice on how to cure eczema - let me tell you! I have tried every diet, all kinds of supplements, juicing... nothing worked. I have been walking around in LA weather wearing long sleeves all the time because I'm tired of hearing the questions.
On a whim, when I'm in SF, I call Dr. Welsh's office. I was desperate for help and the staff offered me to see Dr. He. I went in with low expectations since no other physician has been able to help me.
What I didn't realize is the absolute compassion that Dr. He and the staff showed me the moment I walked in the door. I cried as I told the assistant about my eczema. I continued to cry as Dr. He walked in and started talking to me. I'll never forget when he said, "Eczema is a disease, you were born with it, and you didn't cause this!" I told him that I was depressed because and felt bad about it because so many other people have worse problems. He said, "People with eczema suffer the same depression as people with serious diseases." He also told me, "I have something that can cure you." You can imagine my excitement.
However, the excitement didn't last long. The cost of the medication (Dupixent) was exorbitant -- 5K per month! We started talking about other treatment plans but Dr. He told me that he would find a way to get me this medicine. He gave me cortisone for the eczema flare-ups, creams and said he'd be in touch. And he certainly was. The same evening, he called and told me to come to the office in the morning and sign paperwork so that I could get Dupixent through a patient assistance program. We would try to make it work, he said.
The next morning, the paperwork was all filled out, and all I had to do was sign it. Dr. He spent even more time with me talking about how Dupixent works and said he would do everything to get the medicine for me. I left feeling hopeful. After speaking with the folks at Dupixent, I was, in fact, approved! My first shipment would arrive the following week and I could start the new medicine.
It's been over a month, and my skin has already vastly improved from Dupixent. Dr. He has checked in on me consistently to make sure I'm doing OK. I even had some slight reactions and we talked those through and he reassured me that everything was fine. I don't know any physician that would take the extra time and care that Dr. He has done for me.
Long story short -- go see Dr. He! Everyone at Dr. Welsh's office is amazing, but I highly recommend Dr. He, especially if you have a serious skin issue and need the care, compassion, and knowledge that he provides. To say he has gone above and beyond is an understatement. He's changed my life.
Thank you, Dr He!"
"Dr. Austin has worked wonders for my skin. I'm currently 26 years old and have suffered from acne since I was 12. In the pre-Dr.Austin days, my acne would flare up before my period, resulting in 2-4 painful bumps in the chin/cheek areas. It was never bad enough for me to try more serious treatments like Accutane, but the combination of active/healing acne with mild rosacea made me feel like I couldn't go out without several layers of foundation. As a teenager, I tried everything for my acne: salicylic acid spot treatments, benozyl peroxide cleansers, tea tree oil, and clindamycin peroxide (which worked amazingly well for a few weeks until it stopped working completely). In my adult life, I came to accept acne as a recurring monthly struggle, even though I continued to be insanely envious of other Asian women with effortlessly beautiful skin. Earlier this year, my acne suddenly got worse. Instead of annoying (but manageable) monthly spots, I experienced several large, painful cysts along my chin that stayed for weeks. My skin was so bad that makeup didn't help: foundation would flake off almost instantly. I decided to finally see a dermatologist...and luckily I found Dr. Austin! Dr. Austin put me on a treatment consisting primarily of spironolactone and tretinoin. She simplified my skin routine from 10 items to a manageable 4. I can't begin to describe how much my skin has improved. Both spironolactone and tretinoin take a while to kick-in, but after approximately 1 month into the new routine, I started to see dramatic results. No more breakouts, plus my skin texture has improved by so much - coworkers and friends have all commented on the glow! The new routine from Dr. Austin has seriously been a god-send. I wish I had discovered this routine back in high school; it would have saved me so many years of frustration and distress. I now religiously follow my skincare routine - and without exaggerating, I have not had a single pimple in the last 5 months (fingers crossed that it stays that way). I am now working with Dr. Austin to minimize the redness in my face and eliminate the sun spots. Thank you so much, Dr. Austin!"
"Quick and easy , lots of friendly faces and top quality service.."
"I have been seeing Dr. Andrea Hui-Austin for 3 years now and I absolutely love how she has helped me transform my skin. She is extremely knowledgeable, has impeccable bedside manners, and is highly skilled. I always feel comfortable in her hands and leave the office extremely happy with my treatments. I won't let anyone else near my face. Furthermore, her assistants are extremely empathetic. I highly recommend Dr. Hui-Austin!"
"After watching my rosacea get worse for years, I finally decided to get help. Dr. Hui Austin has transformed my skin!! For the first time since junior high, I can go outside wearing only sunscreen and people won't ask me if I'm feeling unwell or if I'm sunburned. She's a teacher who helped me understand what was causing my redness and bumps. She answered all my questions and taught me why certain ingredients or treatments would (or wouldn't!) help me. She's laid out a long-term care plan to keep my skin clear for years. I'm so grateful!"
"They were so kind from the front staff to the assistant to the Dr just amazing.I really appreciated the attention and knowledge of everyone there and I left feeling very happy..."
"Dr. Welsh and her staff are the very best! I have been coming here for many years and am always more than happy with the results of their services. Dr. Welsh is very experienced, highly skilled and does absolutely beautiful work. I don't know what I'd do without her!"
"LOVED IT!
I’m pretty slim and everyone told me I was crazy to do this. I was slim, but not fit, and my abdomen always bothered me, after 5 treatments waist is about 2 inches smaller and I kinda have a 4 pack. I just signed up to do my butt too"
"Loved It! - I’m pretty slim and everyone told me I was crazy to do this. I was slim, but not fit, and my abdomen always bothered me, after 5 treatments waist is about 2 inches smaller and I kinda have a 4 pack. I just signed up to do my butt too."
"I love Dr. Welsh. I love Dr. Austin."
"Dr. Austin is a miracle worker! When I came to her, I was desperate to fix my acne, and I did not even think it would be possible to be a no makeup girl again... Fast forward like 6 months and Dr. Austin proved me wrong!! Not only did pimples stop (even those deeeep boys!), but then she began process of resurfacing my skin to get rid of scarring and leftover redness. I cannot believe how refined the texture of my skin is now!!!! Literally it's like I got a skin transplant, and keeps getting progressively better the longer I stick with our regimen (have been seeing her for years now!). After seeing how much Dr. Austin was helping my acne, I decided to switch to her for all my injectable needs too... holy crap. I've been reverse aging ever since !!!!!!!!!!!! She gets max results but is MASTER at keeping it just natural enough Dr. Austin always takes the time to understand the look I want, and I feel like a goddess every damn time I leave her office!!"
"Dr. Hui Austin is amazing!! She has honestly changed my life. I have been struggling with melasma for the last five years and have tried so many different treatments spending thousands of dollars with minimal results (cosmelan peel, chemical peels, acupuncture, etc.) After our first initial consultation I felt like I had hope with this condition that had consumed me for years. Her confidence in her work and the results she expects to see I believe is the kind of confidence every doctor should instill in their patients. She came up with a skin care plan for me that included at home care and in office treatments and the results have been life changing. I now get compliments on my skin! Not only has it cleared up my melasma but no more blemishes, less fine lines and shrunken pores are all added bonuses with my skin care regimen. If you have melasma you know how debilitating it can be and Dr. Austin is so incredibly knowledgable on the subject and takes the time to explain how each treatment works while making you feel at complete ease. I can't say enough how thankful I am that I found her and wish all my doctors had the kind of dedication Dr. Austin has to both her work and patients. I always do my homework before having anyone near my skin (I'm talking hours in the blackhole of reading reviews) and after having read other people's success with melasma with Dr. Austin I decided to book a consultation. Six months later I am so happy I did and wanted to return that favor with my own review for any others out there that might be struggling with melasma - there is hope!!!"
"I have had large dark patches (melasma) on my face for years. I've tried many treatments in the past but it was only remedied by Dr Hui. She has a wealth of knowledge on the condition and created a simple and realistic plan for my skin, including key advice on things to avoid and supplements to boost my skin. Her treatment has cured my melasma and I couldn't be happier. I now live in Australia and travel 12,000 kilometers to see dr hui-Austin. My confidence and skin glow is awesome and people no longer stare at my melasma mask. Thank you!!"
"Joining Yelp and providing a review for Bay Area Cosmetic is long overdue. I have been a patient of Bay Area Cosmetic for more years than I can remember (think back to Laurel Village when the office was the size of a closet!!!). Dr. Kathleen Welsh and Dr. Andrea Hui Austin are the consummate professionals when it comes to dermatology and I trust my face and my skin to no one else. For over 15 years I saw Dr. Welsh exclusively but in recent years, and as a result of a more robust practice, I have transitioned to being a patient of Dr. Austin. Through regular visits I am able to maintain a rejuvenated appearance with a clear complexion. Dr. Austin has a tremendous understanding of the bone structure and muscle placement of the human face. Her skill in administering delicate injections is something to behold. The results to my skin are subtle but with noticeable improvements both in appearance and texture. I never leave the office looking 'done', rather I leave feeling refreshed and more youthful whilst at the same time looking natural. On many occasions after receiving injectables I have been able to attend work functions the very same day. Minimal bruising, no down time and a natural appearance. I have read through many of the reviews for Bay Area Cosmetic, in particular, the 1 and 2 star reviewers who mention long delays in the waiting room. Unfortunately this happens sometimes, even for long standing loyal patients like myself. Based on my experience this is because both Dr. Welsh and Dr. Austin are focused when they are in the treatment room with each patient. When I am in the treatment room with the doctor I have never felt rushed. On the contrary, both doctors take time to listen and then, most importantly, take their time to administer treatments. It is because of their highly personalized service and attention to detail with treatment protocols that sometimes they can get a bit behind on the schedule. Over the years I have recommended many people to Bay Area Cosmetic with confidence and will continue to do so. I trust my dermatological needs to no other practice in San Francisco."
"After I had my second child, I was ready to do whatever it took to get rid of my tummy fat. I tried EmSculpt and with certainty can attest my stomach is more flat and defined. I workout consistently and never saw these results prior to the treatments. I would recommend this in a second to anyone wanting more stomach definition. I don’t know anyone who wouldn’t!"
"Where do I begin?! Dr. Andrea Austin is a talented dermatologist who is passionate about what she does. I have struggled with acne and severe redness since I was a teenager, and have seen many dermatologists. Dr. Austin immediately diagnosed rosacea, and put together a plan of action. For the past year, I have done a combination of VBeam laser, topical, and oral medication. The difference has been astounding. What I thought was straight hormonal acne was really rosacea related. My skin glows now, and I rarely wear make up. Now that my skin is under control, Dr. Austin has helped me take it to the next level, and we have started a regime of retin A, botox, and restalyne. She has an artist's eye, and truly makes you look like a younger, better-rested version of yourself! The office is very professional and easy to work with. I appreciate the fridge full of seltzers, and their well stocked over the counter products. Thank you Dr. Austin!"
"Anyone who's struggling with acne problem, please come to see Dr. Austin! My skin was so much better after the first month visiting here, and now I can walk outside with my bare skin and feel confident about it (of cause I'll still need my eyebrows). Dr. Austin was very patient at explaining the two types of acne I had and recommended a new skincare regiment and prescription pills targeting at those different problems. I never thought washing my face with just water in the morning can have such a big improvement to my skin. If you come to see Dr. Austin, I'm sure she'll recommend even more skincare tips and treatments that will help to improve your skin! Beside Dr. Austin, all the people working here are so nice to chat with. Mary who did my Laser Genesis, Claire who did my Hydro Facial. They are all so professional at doing those treatments and taking care of the skin. Thanks to all of them, my skin has improved so much!"
"Dr. Austin helped me with a hair growth problem I was experiencing and was able to diagnose the problem at first sight. I've also been here for acne problems I was experiencing and Dr. Welsh was able to alleviate my issues. This is definitely the best dermatologist business in San Francisco! Thank you"
"I have only had positive experiences here! I think I have been her 4 times over the last 2 years. I never feel rushed or pushed to buy products. I am always given lots of helpful options. They run on time and are diligent and positive! and I love the results!"
"During my visit with Dr. Hui Austin I couldn't of experienced better customer service. I went to Dr. Hui Austin with concerns about my forehead that had always troubled me growing up. As well as wanting to continue to have healthy looking glow. We came up with the perfect plan of actions that worked with us both. I couldn't be happier with the results. I highly recommend her and her staff to anyone considering your cosmetic needs."
"After two treatments, I flew to Miami and danced for 3 hours to a salsa wedding band. I’ve been incontinent for 21 years since the birth of my son, and Emsella helped turn back the clock to a life where I’m not wondering where the nearest bathroom is. The treatment takes 28 minutes, there are 6 in the series, and absolutely no pain or discomfort. Just sit and read your emails! OMG I cannot recommend this enough!!!"
"I've been a patient of Dr. Welsh for 20 years. I'm a man in my 70's, and until age 50 had never given a thought to skin care beyond a moisturizer. I've a northern European complexion aging on the California coast. I was originally referred to her by my cosmetic surgeon for laser treatments to augment the healing of scars and hair removal. Dr. Welsh achieved quick results and offered sound advice on skin maintenance which has reversed a lifetime of neglect. I noticed the improvement immediately. Her care has been exacting, artful and extraordinary, and my skin - young for my years - attests to her skill. She has frequently advised against procedures I thought "maybe should try?" I have reaped benefits, mainly from fillers Dr. Welsh recommended, including lip enhancement. Most important: Nothing about my appearance has ever looked "altered." My most recent treatment - Hydrafacial - produced amazing immediate results. Her staff is professional and warmhearted. I'm a big fan!"
"We have been patients of this practice for several years and feel so very fortunate to have Dr. Welsh and Dr Austin attending to our skin care. The staff is knowledgeable and efficient and the facilities are excellent. Both doctors are brilliant dermatologists; so knowledgable and skilled that they can quickly and accurately assess and make treatment recommendations. As well, both are lovely and personable and committed to their patients. Our experience here has been exceptional and our skin has never been healthier. We highly (and frequently) recommend Bay Area Cosmetic Dermatology and both of these wonderful doctors."
"I have been a patient of this practice for over 12 years. I have seen Kathleen Welsh for over 50 visits and have always been pleased with the outcome of my medical treatment. She is a caring lovely person. All of my family members have also seen her for acne , mole removal, skin care and fillers. I travel a distance to my appointments and it is worth every mile."
"Dr Hui-Austin has made every person in my family better with her brilliant mind, out of the box approach to tough technical skin problems, anti-aging support and serious skin care. We left Stanford for her and never looked back. She is kind, gentle, supportive, inventive and compassionate. Me: 55, Ultherapy, skin cancer checks, Emsala for incontinence!!!!!! Daughter: 18, acne, skin checks, kybella for chin fat pocket inherited from father Son-21, cystic acne, terrible scarring on face and back Husband- skin tags and other issues We all love her! Thank you for everything!!"
"Dr. Hui-Austin is the loveliest doctor I've met in San Francisco. I'm a 90 year old transplant from New York, and Dr. Hui-Austin has successfully treated me for 2 Mohs surgeries, other cancer checks, skin lesions that wouldn't heal on my lower legs, scrapes and falls. The staff treats me with such respect. They help me to the examination room, speak loudly so I can hear and make me feel dignified even as I'm aging. Boy oh boy, am I glad I was recommended to her by another elderly acquaintance. Dr. Hui-Austin is just a good person and a great doctor."
"I've been doing laser hair removal with Mary and she has been phenomenal. I was really nervous about doing laser hair removal initially, but Mary knows exactly what she's doing and I am seeing great results. She's a pleasure to chat with during the appointment so the time flies by quickly. Check in and check out is always quick. Even when I've come late to my appointment, they were able to squeeze me in and still see me which I really appreciate. I could not ask for a better experience"
"I've been seeing Dr. Austin for 4+ years to treat my TMJ. She puts Xeomin (different Botox brand) into my jawline every 3 months. Not only are my TMJ headaches gone, but my face is slimmer. Dr. Austin recently suggested starting Xeomin in my forehead for my wrinkles. Now my forehead looks great and I'll continue to add this to my appointments. Thanks Dr. Austin! She is an expert!"
"I've been seeing Dr. Welsh for over 8 years. I'd give her more than 5 stars if I could because she deserves it. She's changed my life. She gives thorough sun cancer screenings that are educational, preventitive, and smart. She is a genius with diagnosing what the core root of an issue is too. I had skin allergies since I was a child and no one was ever able to diagnose what it was. She helped me do state of the art skin allergy tests to identify several allergens and improve my diet -- all of which have in turn made me healthier, allowed me to get off medicine, and just live a normal life without allergy annoyances. My favorite part though about Dr. Welsh is her passion, patience, drive, and care to help you get better and do all she can until you get there. She listens to me and answers my questions (I have a lot of them :) ) and she will call you to check in if youre waiting on a result and respond to emails quickly on something. I recommend to get the most out of your appointments to come w questions and take notes so that you can benefit from her wealth of knowledge. I send all my family and friends to her. Their office also has epic facials and lasering. All the staff is great, but I have always been impressed and thankful for Meghan and Mary's services :)."
"Dr. Austin is AMAZING. I've recommended her to all my friends and we have all had amazing success! In addition, I suffer from TMJ- she recommend Botox- and WOW I don't have any pain, my face looks drastically slimmer, and I can smile again! Thank you Dr. Austin!"
"I am committed to seeking out only board certified doctors for my care and not disappointed here. Would recommend this office to any family or friend."
"Dr. Hui is a master at what she does. I've sent friends and family to her for years and all of them have been happy with the results of her recommendations and treatments (fillers, botox, laser treatments, surgery). She has an incredible eye and a gentle hand. In addition, she has been nothing short of professional, personable and truly caring towards her patients. She has the ability to make you feel completely taken care of and for that reason, she's my go to dermatologist."
"I can't say enough great things about Dr Welsh and Bay Area Cosmetics! Dr Welsh has helped me transform my skin with her treatments and skin care lines. Not to mention how many skin cancers she has saved me from! The best thing about her is she radiates really caring for her patients and that is hard to find. The super friendly staff is all about great customer service and everyone runs on time. Just a great experience every time I go!"
"Dr. Hui Austin is a wonderful dermatologist and is very knowledgeable in her work. She's by far the best dermatologist I've ever been to and I would definitely reccomend her to anyone who's in need of a dermatologist! My skin is so much better than before. If you have any skin problems, You should definitely see her."
"Dr. Austin is absolutely incredible! I started seeing her close to a year ago for melasma and adult acne (both of which were pretty severe). She did a thorough assessment of my skin, wrote out a treatment plan and got my skin journey started. I've seen amazing results! The melasma on my face has almost completely cleared and my acne is gone! I haven't seen a breakout in months, which for me is HUGE. I can't tell you how many doctors I've seen over the years...Dr. Austin is the only one who has delivered real results. If you are on the fence about getting your skin journey started, go see Dr. Austin! I honestly can't recommend her enough - especially if you're suffering from melasma or acne."
"This review is for Dr. Austin. She's sensational! It took almost a month to see her (new patient) but I knew I needed to see a skin expert. Dr. Austin examined my skin and created a care routine with a list of products and tips. The adult acne (medium) has stopped completely and my skin has started to clear out thanks to the routine as well as medication she prescribed. It's pricey (around $500) but it's so worth it! We're now working on erasing those ugly marks. Thank you Dr. Austin! Please, make the decision to go see her. I hesitated for so long and wasted so much money on pharmacy products. This works! About me: late 20s/ healthy-thin/olive-oily-prone to acne skin"
"I can't believe it took me this long to write a review on Dr. Welsh and Bay Area Cosmetic Dermatology. I have been a patient of Dr. Welsh's going on 10 years and I can't imagine seeing anyone else. When I first started going, the office was a lot smaller, but all the expanding hasn't changed the service I get there. Every time I see Dr. Welsh she is so kind and thoughtful, and she has really changed my life. I have had bad cystic acne since around 19, and she openly admitted I had one of the worst cases she had seen. It was painful and heartbreaking and I thought it was hopeless. In the many years I've been going to her, we have worked together until finally finding treatment that worked well, and I am so thankful. I go a few times a year for laser treatments and fillers for residual scarring (shout out to Nurse Mary who is probably the nicest person on the planet and an absolute wizard with lasers, and she genuinely cares about all of her clients). Dr. Welsh has always been considerate of my budget (I'm a nonprofit worker, while I know most of her clients are probably closer to the 1%) and has worked with me when my skin condition needed more for less. I am lucky to have found them so long ago and can't recommend them higher!"
"Dr. Austin is phenomenal! She is a perfectionist and pays attention to every detail. My skin is in the best shape it's ever been. I can skip makeup and still get compliments... She is honest, incredibly kind and an excellent physician. From injections, Botox, or a peel.. you will not be disappointed; highly recommend."
"I love Dr. Austin. Agree with many other reviewers that she has a magic touch and makes me look younger and more beautiful. Always on time, and consistently great work!"
"Mother of the Brides - Both my daughters got married within two years of each other desperate to look my best I made an appointment with Dr.Kathleen Welsh. I had sculptura, juvederm and Botox ..basically the works! Dr. Welsh made me look and feel in my 40’s while in my 60’s. She is the Best!"
"I've been treated with every rosecea treatment existing and evolving for a period of over thirty years. Anyone with this condition knows how persistent and difficult it can be to treat so I did a yelp search using the key word "rosacea" in hopes of finding yet another approach to managing - yelp.com/biz/andrea-hui-…. My search showed Dr. Andrea Hui Huston as having the highest number of positive reviews for rosacea treatment so that is why I chose her and why I am now writing this review. After only a few months of treatment, the changes in my skin have been remarkable. Not only has the red hue of my face diminished but the texture, smoothness and pore size has improved quite noticeably. In my case, Dr. Austin uses a combination of applications including a variety of topicals. I've always been distrustful of ointments and such that supposedly improve rosacea because they've never worked in the past but for me, these have been incredibly effective. The severity of flushing I've always had a problem with has reduced dramatically also which I believe in part is the result of an oral medication she prescribed. I am beyond pleased with the effectiveness of treatment I've received from Dr. Hui Austin. It's my hope that this review may help others find remedy to their problematic dermatological concerns."
"Dr. Austin is the. best. I was really struggling with dark under eye circles and cystic acne on my cheeks. Both are gone and I couldn't be happier. Before it would take 20mins every morning to do my makeup - layers of primer, foundation, concealer. Now my skin is so clear that a bit of blush, gloss and some concealer is all I need. I've always been hesitant with cosmetic procedures and Dr. Austin and her staff have been amazing. I've never felt pressured to try or buy anything. tbh she's discouraged me more than once from trying unnecessary treatments. Dr Austin listens and recommends small natural looking changes."
"Wow. Time and Time again Dr. Austin has helped me feel more and more beautiful. Her delicate approach with filler and dysport revamps my youth and confidence. I will never stray from her incredible craft. 100% sold."
"I'm 46 and have been planning on visiting a dermatologist for a few years to have an increasing number of broken veins and milia sorted. Dr Hui was recommended by a friend and I finally made time for an appointment. What a revelation. It transpired I have rosacea, not broken veins, and a combination of a monthly tablet and daily cream have basically cleared it up (this has also had the side benefit of reducing irritation I had in my eyes which is also caused by rosacea, so double win). I had eczema on my face in my 20's and have always been very wary of new skincare regimes after finding a handful of over the counter creams that didn't aggravate it. Dr Hui prescribed and provided samples of a proposed regime which within days cleared up some inflammations and made my skin look 10X better. I've now had 2x laser for light resurfacing and to sort a few veins that became visible when the rosacea cleared. It requires a few days working from home/weekend (I look a bit like a chipmunk for 4 days), but the impact on my skin texture and tone is incredible. I've dropped all but a touch of concealer (vs full foundation) and there is a noticeable improvement in small wrinkles as well. All in all, I wish I'd done this 10 years earlier!! Dr Hui has a fabulous manner, is super efficient, and works with your schedule in terms of treatments/what you can incorporate into your working life. I cannot recommend her too highly."
"I was approaching 40, and wanted to have more fresh rejuvenated look without looking unnatural. Dr. Hui has an artistic vision and a light touch. She exactly knew what procedures have to be done and now I am happy with my refreshed look. No bruising and no downtime. Gettin so many complements every day! Pictures say better than words"
"I started seeing Dr. Hui (now Austin) in June 2018. So far, I'm very satisfied with the result. I suffered from acne as a teenager which lead to many scars on my face. I have tried so many different treatments including dermabrasion, CO2 laser, chemical peels, photo facial, micro-needling, etc. in the past 20 years to improve the large pores and scars. However, some of the treatments made my skin even worse than before and also left more scars on my face. My skin became extremely sensitive and was prone to scarring after break out. The micro-needling helps to improve some shallower scars but not the deep ice pick scars. I was so discouraged but I don't want to live with scars for the rest of my life. I'm so lucky that found Dr. Hui. She outlined a treatment plan for me. She recommended some skin care products, Laser Genesis and TCA Cross. At first, I was skeptical but I wanted to give it a last try. At the consultation appointment, Dr. Hui performed the TCA Cross on 5 test spots. She did not charge me extra for the test spots other than the consultation fee. So far, I had 2 treatments of Laser Genesis and TCA Cross. I've been following her face regimen and using all the products she recommended. I still need to do a few more sessions but I can see a great improvement in my skin. Most of the scars that have been crossed are much shallower and smaller than before. There are a few ice pick scars have completely filled in. I couldn't believe it because those scars were on my face for 20+ years. TCA cross has shown me the most improvement on my scars of anything I have done before. The patches on my skin are gone and my skin is much firmer. I will confine this treatment until all my scars are filled in. Please keep in mind that the scars may look worse when the scars first fall off but they will continue to fill in and heal over time. The process can take from 2-6 months after the treatment. Please be patience. Dr. Hui and NP Mary are amazing. I highly recommend Dr. Hui for those who are suffering from acne scars."
"Dr. Welsh is the best... - Dr. Welsh is the best injector! She always takes care to enhance my features in a natural way. I never have to worry that I will look “done” after my treatment. She offers the latest and greatest injectables and her technique is flawless. There is no one else I trust more when it comes to my face!This review was created as part of a nomination to the RealSelf I Love My Injector Campaign."
"Dear Dr. Welsh -
Thank you so much for popping in to see me today. It is always so great to see you. You have such a positive energy! Also - you look really fantastic! You look radiant, beautiful and natural. And you are the best advertisement for your practice. I completely trust anything you advise for me. Thank you again!
Thank you again!
Fondly,
Anonymous"
"Dr. Austin saved my skin (and my life!) I started seeing Dr. Austin in May, when I was really frustrated and at a breaking point after dealing with severe cystic acne for quite some time. It got so bad that even leaving my house was a struggle. After a quick consultation, Dr. Austin got down to business. She wrote out a clear, easy-to-follow, thorough skincare routine that required topical products & an oral prescription. I left feeling very hopeful for the first time in forever. By July, my skin had cleared up to the point where I felt comfortable leaving my house again with minimal makeup. Once we stopped the breakouts, I did two rounds of V-Beam Laser to address my scarring. Most recently, I went in for my first round of Laser Genesis. It is now October, and I can finally say that I am 100% makeup free! Hardly any remaining scars, no active cysts. Clear, glowing skin thanks to Dr. Austin and her team, who gave me my confidence back. I now have coworkers coming up to me, complimenting my skin and asking what I do for it. I have recommended Bay Area Cosmetic Dermatology (Dr. Austin specifically) to three people. I would recommend her to a stranger; she is the best of the best, and I cannot thank her enough. I am so thankful I found her!!!"
"BEST DOCTOR I’ve ever seen!!! She truly is one of a kind! I’ve seen Dr. Hui-Austin for a couple of years now for everything from Moh’s surgery to cosmetic treatments and she always amazes me with her kindness, skill and compassion. She has an innate eye for detail and is so gentle I never feel a thing. She always knows just what I need to look and feel my very best. I cannot say enough good things about her and would recommend her to anyone I knew!!!"
"Best dermatologist in San Francisco - Dr. Austin is the Best and brightest. I feel so fortunate that she is in San Francisco. She is truly on of the best docs I have ever met. Her knowledge and keen artistic eye are mind blowing. If you are experiencing hair loss, she is the doc to see!!!"
"I love coming here to get my hydra facial done. I have seen Dr. Austin for my skin issues, who is absolutely amazing. I also love getting my facial done with Meghan. Meghan is the sweetest and most detail-oriented esthetician? in that clinic."
"I have struggled with severe acne for my whole life and have spent thousands of dollars on proactive, x-out, bioré, natural solutions like witch hazel, tea tree oil, etc. None of these products worked for me and some of them made my skin severely dry, red, or caused my hyper-pigmentation to be more noticeable. I was losing hope that I would ever have clear skin until I came across TCA peels (trichloroacetic acid) on youtube, I saw that there was a lot of positive reviews as well as horror stories , but I felt like I was out of options so I decided to set up a consultation at Bay Area Cosmetic Dermatology, I didn't feel like my skin could get any worse so even if the skin peel didn't work, I felt that It was still worth the risk. When I first arrived, it was a 250 dollar fee for new patients and they looked at my skin and offered several products for a skin care regiment and they told me that my skin issues were caused because my body produced a little more testosterone then a normal woman. They prescribe me spironolactone to help prevent further extreme break outs and tranexamic acid to help with my hyper-pigmentation, after one month I noticed a severe decline in break outs. Before I was on these medications I was getting 5 - 10 new pimples every week plus back acne, after being on these medications it was like 1 or 2 every month. After getting my acne settled, we then started to work on my hyper pigmentation, I had expressed that I wanted a TCA peel but Dr.Austin told me that with my skin tone a TCA peel would be too extreme and might remove the melanin from my skin. I didn't want to ruin my skin tone but I also didn't want the dark spots, Dr.Austin then recommended that I get a less deep peel and we decided to go with either a lactic acid peel or a glycolic acid peel. When I received my first peel I noticed dramatic changes. I still had a lot hyper pigmentation but it was very different from before. I am now 7 peels in and I am very happy with my results! I wish I would have come here sooner, it would have saved me thousands in skin care products that didn't work for me. Each peel I received was 250$, and worth every penny. The pictures below show my current skin condition and what it looked like after my first 3 peels (sorry I only started taking pictures after the first 3!), I will also post what it looks like when its peeling, will update with more photos after this current peel is completely done. These pictures were taken 3 months apart each other."
"Did a cortisone shot for $50 and squeezed me in next day. Other places in town were quoting me $200 plus! Glad I found this place"
"Excellent - Best and brightest"
"I've been extremely happy with Dr. Hui on many levels. Her treatments are effective without being overly aggressive (a problem I've encountered in the past). She completely revamped my skin care routine and it's much simpler and my skin is definitely improving! She is very thoughtful and helpful."
"Dr. Hui Austin is a miracle worker. I was very nervous but decided to take to plunge and get Botox and filler. She came highly recommended to my by my friend (who looks amazing) and she did not disappoint. She immediately put me at ease and listened to all my worries and concerns. The results were exactly what I wanted, refreshed but not that overdone face you see on aging starlets. She also recommended some products to treat my rosacea that's been bugging me since I was a teenager and it has cleared it right up! I'm glowing! It feels so good to be comfortable in your own skin and I finally do."
"Dr. Hui Austin has seriously changed my life. When I first came into her office, I had horrible acne. It was really becoming detrimental to my everyday life, and I was feeling so insecure and low about it. After beginning treatment with Dr. Austin, I immediately saw changes. Little did I know how drastic those changes would be. Today, I look in the mirror and am honestly so beyond happy with what I see. My friends who have known me for years are floored by how "perfect my skin is", and are constantly asking who I went to in order to get my skin to where it is now. She is also just the sweetest woman, who wants nothing more than her patients to feel amazing. Highly recommend!! I am a new person because of her."
"Dr. Austin (Hui) has been amazing! She helped correct some horrible swelling that I experienced under the hands of another dermatologist. She and her staff have been lighting-fast at getting me in, answering my questions, and just generally making me feel prioritized and cared for. Dr. Austin does AMAZING work. I am extremely particular about filler and my preferences, and she is so talented and caring and knowledgeable. She answers my questions and lets me know what is best for my features and problem areas. She spends much of her time outside of the practice teaching both residents and other board-certified dermatologists, and is a leader among physicians in her field. I know I am in great hands with her and I feel like I hit the jackpot in finding her practice."
"For a week I was traumatized with my under eye filler by another dermatologist. 4 days before I had to attend my nieces wedding, I called in panic to the Bay Area Dermatology and the receptionist gave my urgent message to Dr. Hui. Dr. Hui called back within an hour after they closed. In detail I told her what had happened the week prior. She could tell I was distraught as I was talking to her. For a week I was hiding behind my glasses and tried my best to avoid everyone. The filler after a week was clearly misplaced and created 2 clear bumps under my eyes that was not natural to my face. All I wanted was to not look tired and to erase some of the circles under my eyes! Dr. Hui calmly listened and completely understood my situation and told me that she would take care of me. Just speaking to Dr. Hui instantly erased any anxiety I had the week prior. She reassured me that the procedure to dissolve the filler is something they do daily. She made it a point to fit me in early the very next day at 9:00am! After consulting with her when I came in, the process to dissolve the filler was around 20 minutes. She and her assistant made the experience very comfortable. I knew I was in safe hands!! I left completely ecstatic and so happy to have my original face back! There was no bruising for me and I left to go back to work! Dr. Andrea Hui Austin saved the day for me and I couldn't be more grateful!! Thank You! PL Berkeley"
"From the moment I called explaining my urgency for an appointment to when I walked out of the doctor's office that same day, I was so incredibly pleased with the entire process. I called this morning a few minutes after they opened mentioning that a rather large cyst-like pimple popped up over night and that my sister's wedding was this weekend and I was desperate to get rid of it. The front desk staff (forgot her name, but the same gal who checked me out at the end) was so nice and accommodating and found a window where they could squeeze me in real quick and administer a cortisone shot THE SAME DAY. I had nurse Mary Krempa who was awesome, knowledgeable, cheerful and genuinely seemed like she wanted the entire process to go well so I would have nothing to worry about on my sister's wedding day. She administered the shot (took two seconds) and while she was describing the process afterwards, I asked her a quick question regarding the redness of the spot. She said that usually they would charge for this, but since I was a new patient and in quite the predicament, she would apply a quick laser to help reduce the redness and inflammation (also took two seconds). She then offered to have the makeup artist at the office help cover up the spot since I was heading straight back to work. Everyone was so nice and accommodating I almost couldn't believe it. I'm a huge fan of customer service and these ladies nailed it! I will definitely be back for more services in the future -"
"Amazing skin care and a staff that is fantastic. SUPER highly recommend."
"Dr. Hui Austin is truly one of the best Cosmetic Dermatologists in the country. I cannot say enough good things about her. She is stylish and chic, has an amazing personality and is dedicated to her patients. She is gifted. I have been her patent for the last year or two and have had Botox, various fillers & Kybella and most recently the Novo thread lift. The thread lift results are magnificent. They were almost immediate and have transformed my facial profile. My cheeks and chin line are beautifully defined but also look natural. Dr. Hui Austin combined the thread lift with dermal fillers and I also had a little Botox touch up. I feel so beautiful. I really do. My confidence is through the roof. Dr. Hui Austin delights in making her patients gorgeous. I am beyond thrilled to have found her."
"I started seeing Dr. Hui (now Austin) in August 2017. I was suffering from really bad acne that started suddenly and in my late 20s. She had me on a very easy regimen that I strictly followed. The acne definitely becomes worse before getting better. I broke out for 3 months, then it stopped suddenly. It takes a lot of patience but I'm so glad I followed through the whole routine because the quality of my face is the best it's ever been my whole life. People are constantly commenting on how great my skin looks. I highly recommend Bay Area Cosmetics!"
"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic. it's worth every minute. i originally went b/c i saw a yelp review from a Sacramanto resident. now, after three treatments, here's the text of my TY note to that Sac reviewer: hi ______, just a quick note to say you were right. your review convinced me to see Dr. Hui (now Dr. Hui Austin). she really knows her stuff! over the years, i'd seen FOUR other dermatologists with little improvement. what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect. my actual results are better then i anticipated. you said it best, _____: life changing!!! much appreciation, -C. BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology. no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams. seriously. strangers. it got to the point, it was interfering with my career."
"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic. it's worth every minute. i originally went b/c i saw a yelp review from a Sacramanto resident. now, after three treatments, here's the text of my TY note to that Sac reviewer:hi ______, just a quick note to say you were right. your review convinced me to see Dr. Hui (now Dr. Hui Austin). she really knows her stuff! over the years, i'd seen FOUR other dermatologists with little improvement. what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect. my actual results are better then i anticipated. you said it best, _____: life changing!!! much appreciation, -C.BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology. no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams. seriously. strangers. it got to the point, it was interfering with my career."
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else! Thanks Mary!"
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else!Thanks Mary!"
"I have been suffering acne for many years. I have visited many dermatologists and tried all types of treatments without having any positive results. Dr. Hui has completely changed my skin. In a few months my acne has dissapeared and the redness caused by it as well! I could have never imagined better results. She is a great professional. After losing all hope that anything would ever work, now I am confident again about my skin. This is the best office you could ever go to."
"The women I've met who work here are amazing! They are professional and caring and truly passionate about getting skin to the best it can be safely and carefully! If you are passionate about skin and excellence in skin care, this is a wonderful office to consider a connection."
""I've been in the hands of many people and Dr. Welsh is the only person I trust 100 percent.""
"I LOVE Bay Area Cosmetic Derm!!!! I see Garret-Forest,PA and she's so amazing! Super friendly and takes the time to get to know her clients. The office is super clean and very comfortable as well. I always recommend this office to all of my friends :)!"
"My experience at Bay Area Cosmetic Dermatology has truly been exceptional. Having very fair skin, sun damage and redness have been constants for most of my life. After laser treatments with Garrett Forrest, my skin looks better than I thought possible. She was empathetic and did a great job articulating what practices to add to my daily routine to keep my [now perfect] skin. Highly recommend!"
"I love this office!!!!! This is my first time visit and so far so amazing !!!! I truly loved all the people I worked with today . From the receptionists at check in and check out to the doctors ! This office is outstanding. I absolutely loved PA Garrett and her asst Sofia ! They are truly angels ! They made me feel comfortable and happy. I would one hundred percent recommend this office ! :-)"
"I highly recommend Dr. Hui- she's a miracle worker! She recommended and used the Excel V laser to get rid of visible blue veins around my eyes and temples.
The results have been great. After two treatments the veins are gone and my skin is glowing!
Dr. Hui and her team give you their full time and attention and you never feel rushed.
If you're looking to reduce or minimize facial veins see Dr. Hui in San Francisco for Excel V treatment!"
"I want to recommend the beautiful Dr. Andrea Hui for her excellence. I came in a tired looking 70 year old and left with not just a refreshed 55 year old looking face but feeling 20 years younger in spirit.
Dr Andrea took the time address my needs and concerns and using her artistry gave me just what I wanted. I feel truly beautiful. I will return to her again and again."
"Although my review was about my melasma I also had bad scares on my face due to a biking accident. The scars are barely visible now and I forgot to mention it in my original post. I have also gotten my 5th peel and my melasma on the upper lip is barely there. I can easily cover it with the Skinmedica tinted moisturizer from Dr. Hui's office."
"Great dermatologist - When I lived in the Bay Area Dr. Welsh was my dermatologist of choice! The first time I came to her office was for tattoo removal when I was in my 20’s...it was a total success. Years later I am 100% tattoo ink free thank to her. It took time but was well worth it. I have also used her office for the V-beam laser procedure which removes dilated blood vessels. If you have rosacea, or a..."
"OUTSTANDING! My teenage son had severe cystic acne and I was urgently trying to find a solution. As a mom, I was a wreck and wanted to help my son get better fast. Garrett and her team were the BEST. They were there for us, gave us a ton of information, set us on the right path and we are so grateful for their support and guidance. It took a month or two for my son to look up at school as he wasn't as shy anymore. This team was aggressive and supportive, always there for us with a comforting smile. They know what they're doing when it comes to cystic acne. They really do team up with you and give you the best path to take. I would HIGHLY recommend them."
"Wonderful service and quality. I love chatting with Mary during our bimonthly laser hair removal sessions. She is delightful, intelligent and personable. They have a variety of lasers that accommodate many complexions. I totally recommend them."
"I suffer from acne scarring quite significantly on my cheeks. When I went for my consultation, Dr Hui suggested subcision with micropen treatments & said I'd need 4-6. I was incredibly nervous for the first subcision treatment & Dr. Hui made me feel so comfortable and walked me through the process very slowly. Mary who does my micropen also did this, talking to me the entire time and making sure I was okay. I'm now on my 3rd treatment & can honestly say I am seeing an INCREDIBLE difference in the acne scarring. Dr. Hui also prescribed me tretinoin to use topically in between my treatments. I would say by this point I've tried everything on my skin and this is the one thing that has really, really helped me and I would truly recommend it to anyone with the same issues. My acne is gone and my scarring is subsiding significantly. The nurses are so kind and seem to genuinely care for you. The bruising and swelling after the procedure is pretty bad, you'll have marks for around 5-7 days, but after that you'll LOVE the glow your skin has. I'm also using Vitamin C serum as well as tretinoin & WOW, just so happy with my skin. Thank you so much Dr. Hui."
"I have been going to Garrett for the past year and she is amazing! Always takes the time to understand what's going on, appointments never feel rushed, and I've had great results so far using the items she's prescribed. I've tried other dermatology places but Garrett has been above and beyond the rest!!!"
"I went to Bay Area Dermatology because a few of the girls in my office recommend it. I had developed a really bad case of melasma on my cheeks and upper lip. When I made an appointment they had asked me if I had a preference as to who I wanted to see. I told the receptionist that I had Asian skin so if I could get someone that is familiar with treating common Asian skin issues that would be fantastic. I was scheduled an appointment with Dr. Hui.At my first meet with Dr. Hui she confirmed that I did indeed have melasma and that my next step was to start getting chemical peels 4-6 weeks apart. Wow. Holy smokes! So far I've received 3 chemical peels and the melasma is almost gone. It's at the point where I am able to cover it up with just foundation. Yippee! At my most recent appointment I received my first laser treatment with Mary. I had a 1pm appointment and was seen quickly to start the numbing process. I am one of those people that benifit from the extra time with the numbing cream so I appreciate that the ladies got me started immediately. I was so numb that I barely felt a thing. Definitely one of the easiest laser procedures I have ever done."
"I needed a same day appointment as I had an emergency. These guys came thru with flying colors. Very satisfied with their service. Totally customer service oriented, unlike a lot of other places I have patronized in this category. I will return."
"Dr. Andrea Hui is a very well trained surgeon and cosmetic dermatologist. She provides excellent care and is very committed to her patients. I would recommend her to all my friends and family."
"This review is about Dr Hui- the only person I trust with my face. She is kind and generous with her time, and has an eye for detail. She patiently listened to all my concerns before the procedure and I always leave her office not just looking my best but feeling my best too! Thank you Dr Hui. Cheers, Hillel-"
"Dr Hui is not only an amazing dermatologist but an amazing person as well! I trust her completely and know I'm in good hands whether she's helping me clear up some eczema or filling my lips!"
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. Finally, end of 2016, I decided to ask for professional help. I carefully searched ALL dermatologists across Bay Area. I've read customer reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. Of course, we can go to extreme gym activities or diet, the result might be instant, but the full circle might come sooner too. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them, and fast-forward it to the following 3 months treatment, most likely my skin would not great and get worse."
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. End of 2016, I decided to ask for professional help. I carefully searched & compared ALL DERMATOLOGISTS IN THE BAY AREA, read all the reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on majority positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. Oh boy, months later... If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Don't skip! Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them (e.g., V-beams), and fast-forward it to the following 4 months treatment (e.g., fraxel), most likely my skin would not be ready, and might get worse."
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. End of 2016, I decided to ask for professional help. I carefully searched & compared ALL DERMATOLOGISTS IN THE BAY AREA, read all the reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on majority positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. Oh boy, months later... If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Don't skip! Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them (e.g., V-beams), and fast-forward it to the following 4 months treatment (e.g., fraxel), most likely my skin would not be ready, and might get worse."
"I have had the most experience at Bay Area Cosmetic Dermatology! I have been seeing Dr. Hui to treat my roscea. Almost immediately I saw a difference in my skin and now several months later my friends constantly comment about how amazing my skin looks. I didn't know I could look this way again. Amazing experience!"
"If you're reading this trying to find the right dermatologist to help you... look no further! Dr Hui is amazing! I grind my teeth at night and it caused severe jaw pains and headaches. I came to see Dr Hui and she recommended using Botox to help ease the pain. I was really nervous because I'm hesitant on having any injections on my face, and I asked her so many questions. Dr. Hui was very patient and helped talk through my nerves by educating me on what the Botox would do to help ease the pain. The process was very quick and painless. She's very gentle and has great technique. I highly recommend Dr. Hui!"
"Dr. Hui actually listens and wants to understand what you are coming to see her for. I have to say I was pleasantly surprised by her demeanor and response in our initial appointment. She and I worked together on a treatment plan and adjusted as necessary and I'm so happy with the results! Overall a great experience, and I highly recommend her!"
"Dr. Hui is amazing! I have TMJ and grind my teeth at night. She recommended Botox masseter injections and I'm so glad I did it. The pain and tension in my jaw have gone away and I get better sleep. Her product recommendations have been spot on and my skin is thankful for them. She is also warm, friendly and takes a sincere interest in the lives of her patients. I can't recommend her enough!"
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are.I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are. I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"After multiple vaginal births and an active lifestyle, I thought that it couldn't hurt to try Geneveve. I was told to expect improvements in laxity, lubrication, and incontinence. The procedure was only uncomfortable in that you are letting something treat you vaginal area; once your mind gets over that, the procedure is easy and I did not experience any significant discomfort. I first noticed an improvement with incontinence (vigorous exercise or just laughing too hard don't cause wet pants anymore!), and then increased sexual pleasure detectable by both my partner and myself. From my perspective, this was an easy procedure that has enhanced my lifestyle in ways that I didn't think could be improved."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks.I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up.We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game.I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks. I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up. We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game. I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Bay Area Cosmetic Dermatology is beyond my expectations. Dr. Hoi and Dr. Welch provide excellent care. I've suffered from acne for most of my life. Dr.Hoi provided excellent care and Mary works magic with her micropen. I'm so happy I discovered Bay Area Cosmetic. My skin looks so much better, I can't believe it. I am able to feel confident and engage in eye contact. I used to be ashamed and now my skin looks almost perfect. It's unbelievable. A million thanks to Dr.Hoi and Mary. Excellent staff, excellent care."
"I had unwanted filler from a previous provider that I wanted gone. Dr. Hui is really skilled in this area. She flawlessly removed the areas that were too full in just one sitting. I had went to 3 different Dr's prior to finding Dr. Hui, but none were able to actually dissolve the filler. Dr. Hui has incredible filler knowledge and with this comes the need to know how to dissolve. She has a lot of experience on the dissolving product Vitrase, how your body responds to it and how to inject it effectively. A month later I saw her again. Dr. Hui suggested what would naturally suit my face without giving me an altered or unnatural appearance. She gave me options and suggestions with the product used. Everything she was saying was what I wanted addressing. She cares about long term effects and how the injected product will benefit your skin. I am in love with my results! I look so youthful yet natural and I feel so great and it's all thanks to her. Dr. Hui is a master injector, very skilled! When I first went in there her assistant told me listen to her, all her patients love her! I see why now! Listen to her and you will love her! She really is a one stop shop, she does it all. She prescribed me rwo rx products for my face and body that are both sold there. I am loving the results since using both products. The girls will write down the suggested way to use each product according to what Dr. Hui recommends for your skin. So when you go home, it's an easy process. In one laser session, she zapped away broken capillaries that I had around my nose that I had no luck getting rid of in the past. I mean seriously! She's amazing! One visit with her is so effective."