Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for Bay Area Cosmetic Dermatology
"I always have the best experience here. From reception to the incredibly talented doctors and assistants .. it is always the best."
"Dr. Welsh is the consummate skin care professional. She is thorough and inquisitive, extremely knowledgeable and informative. Her genuine concern for her patients is clear; and it is the hallmark of her practice. She is as lovely as she is brilliant. BACD treatment rooms share the widest possible variety of equipment designed to treat skin ailments. This investment by Dr. Welsh ensures that each patient will receive the specific and individual care best for the problem that brought them to her. If I could think of how to recommend her more highly, I would. I am grateful for the time Dr. welsh has accorded my family and me."
"I have ordered Blink mascara twice from different sellers off Amazon and received products that are not "tubing" and instead flake off. This week I ordered/received "Blink" from Bay Area Cosmetic Dermatology and it is working as I remembered from the first time I tried it, not coming off in flakes, but in tubes. Thank you BACD for providing quality products. No "fakes" here!"
"After an excruciatingly long and painful search with multiple procedures around the world I finally found Dr. Austin at BACD, from scrolling Instagram no less! I began my journey with a plea to the front office staff to be treated by no one but her and after careful consideration was granted my request. I was clear in my initial consultation with Dr. Austin my priorities were progress and pain management, and even though there were some hiccups along the way, I'm glad we stayed the course. Dr. Austin attends conventions about my condition which primarily affects the highly melanated, and even though I've been treated by published specialists before, it's clear her approach is specialized and reflects the care and dedication she has to her patient's overall well-being. She involves students in her practice who hopefully will carry the torch for future generations to receive treatment and guidance from. Thank you, Dr. Austin!"
"I’ve been attending Bay Area Cosmetic Dermatologist for many years. All providers and their support staff are highly professional and supportive in their care. More recently, I’ve been seeing Steven He. M.D. and I would highly recommend him to anyone seeking an outstanding dermatologist who takes pride in his work."
"Today was my first visit with Dr. Watkins. She was very kind, considerate and helpful!"
"Doctor Kathleen Welsh is awesome! One in million doctors with experience, very knowledgeable and caring and a fabulous human being !"
"So professional, kind and on time. Always appreciate this team of experts!"
"Dr. Austin does it again! I have been seeing Dr. Austin exclusively for the last 4 years. She has absolutely transformed my skin and has helped me target my problem areas with a skill I can only compare to a talented artist. Dr.Austin recently gave me a treatment plan to revive my tired eyes. While I’m Still healing I can already see an INCREDIBLE difference. So subtle but total transformation. Dr. Austin is truly the best there is. If you are skeptical about getting into investing in your skin/ addressing aging with grace she is your person. I would literally not let anyone but her touch my face and I send ALL of my friends to her. Thank you Thank you Dr. Austin for your care and expertise. You are THE BEST!"
"Such a great experience….extremely helpful staff on all levels. Dr. Welsh is amazing and gives excellent advice and service and her support staff make the experience even better. Thanks to everyone"
"Dr. Austin is amazing! Throughly explains all treatment options, the science behind them, which has made compliance a breeze. I have been coming to her for a year now and I get compliments WEEKLY on my skin. She has reduced my skin care routine by half and I have better skin because of it. I can’t say enough about it her and her team"
"The best."
"I love Dr Austin and her amazing staff. Always feel so happy when I walk out the door with amazing results."
"Always the best of the best! An enjoyable and educational experience each and every time and the continuation of a relationship relationship!"
"Dr. He is the best! He answers all my questions patiently, is so personable and knowledgeable, and has the lightest touch. He’s not ever pushy on procedures or products and he comes up with a game plan for me. I always feel like I’m in good hands with him!"
"Dr. Austin and Nurse Mary are amazing. They are both so smart and encouraging. I trust them both with my skin and follow all of their recommendation."
"Love Dr Welsh and the whole staff! So helpful and responsive to any and all questions."
"I have been a patient of Dr.Welsh’s for two decades, and can unreservedly say she and her team are amazing. They are great clinicians, and wonderful human beings. They always make me feel seen and valued, and I love the results. I have recommended Dr. Welsh and Bay Area Cosmetic Dermatology to many of my friends and members of my family."
"Katie is the best!! She ALWAYS gets it right. The most knowledgeable person about what works and what does not. Very pragmatic and very forthright! And, she’s just a lovely person as well!"
"The appointment was right on time and the experience was excellent. I am very pleased with the result"
"Excellent care and attention to detail and explanation of the process. Thank you!"
"I think I left the office without an evening serum that Dr welsh recommended. Miriam asked me about but I misunderstood and declined it. (Not her fault, mine.) I'd like to have that sent to my house now if possible using the credit card on file, used yesterday. Separately , I've sent Dr welsh a message about my lips which are overly enhanced."
"As always, my experience was stellar. The staff is professional and kind and Dr Austin is both an excellent physician who describes each procedure with care, and an artist. My face looks wonderful. Thank you, Dr Austin and staff! I would upload a photo but the work is not done yet."
"Super efficient, very friendly, and of course, incredibly knowledgeable. The best in the Bay Area."
"There is no better place or more proficient team than here. I have been going there for years and Mary takes great of my skin."
"Dr. Kathleen Welsh, Katie M, Sophia and the entire BACD team are simply the best! If I could give 1000 stars I would!! Beyond being truly lovely, kind humans they are incredibly knowledgeable and are the best of the best. To say that after each visit I look and feel refreshed and rejuvenated is an understatement. I often get compliments that I have great skin to which I give full credit to the BACD team. Thank you to this fabulous group of powerhouse professionals!!"
"The entire Bay Area Cosmetic Dermatology group, particularly Dr. Welsh, is lovely. I always feel respected and welcomed, and by the end of my appointment, I am very pleased. I initially visited on the recommendation of a trusted friend, and I have passed on this recommendation to other friends. I will return for appointments and continue recommending Dr. Welsh and the Bay Area Cosmetic Dermatology group. We Love Skin!"
"Loveliest women running this special clinic! — I love Roxanne and Shannon. I feel supported and they are very smart and helpful. I trust them literally with my body!"
"World class care and experience every step of the way."
"I am amazed at how great my neck looks after Dr. Chaghouri took off multiple skin tags!! It was the best Dr. Visit I have ever had, the entire staff is remarkable, from the moment you enter till you leave they are very friendly, attentive and professional, I look forward to my return Visit! Thank you all, you made my week, I feel fabulous 🤩"
"The experience were great. The team is beautiful so nice to visit with them. Recommend them to anybody.!!!"
"Dr. Kathleen Welsh is incredibly intelligent, compassionate and is simply one of the best doctor’s on this planet. She is the top doctor in her field. I recommend her to all my friends, family and colleagues."
"I have been battling cystic acne for years now and having minimal success from the various treatments suggested by various providers. My sister advised me to see Dr. Austin who when out of her way to spend extra time with me and really educate me about the wholistic issue. With that said, my skin now looks better than it has in years. It is nice to have a provider I trust and is very effective. I would recommend Dr Austin to anyone. Thankful she was willing to take me on as a client."
"Dr Austin and staff is the best! 🙏🏼 grateful for all their knowledge, care and help!"
"Katie was absolutely wonderful ❤️ She was attentive to my face and muscle structure and made some recommendations for better results. I definitely will be back to see her again!"
"Dr Austin is the best! She comes up with innovative solutions, especially for rosacea and is so supportive and kind. She doesn't give up on skin concerns and really wants to find the answer to help you."
"Amazing staff, location, and service. I was extremely impressed by how professional everyone one was and I felt extremely supported and safe. (Update because that’s how much I like Bay Area Cosmetics!) I’ve gone here multiple times in the last seven months. Every time I am met with so much kindness and empathy. The more I go the more I like this place and everyone who works here! They have also helped me with things that other doctors said would be impossible to improve. They are ahead of so many others in terms of their technology and knowledge. I am truly so so grateful!"
"Top notch service always!"
"Bay Area Cosmetic Dermatology has a wide array of services. The staff are all personable and professional, and make sure your needs are met. I am grateful to them."
"I've been plagued with festoons under my eyes for over a decade. I've tried fillers and even considered plastic surgery until Dr. Welsh suggested Morpheus. After three treatments, the skin on my face was tighter and my festoons practically disappeared. I was so pleased with the results that I agreed to Morpheus treatment on my neck. Morpheus again tightened the skin minimizing the pesky jowls. I've been seeing Dr. Welsh for a long time and have always been amazed not only at her knowledge of cutting edge technology but her kindness, generosity and genuine interest in her patients. Arianna Phillips and Mary Krempa who performed the Morpheus treatments went above and beyond to make sure the procedure was as comfortable and pleasant as possible. They answered all my questions and followed up after the individual sessions. I couldn't have asked for more. Well worth the investment. BACD gets 10 Stars!!"
"These ladies are just the best. They know their stuff, won’t overdo it, and are always friendly. I’ve been doing a regimen with them pre my wedding and I’m feeling great and confident going into it!"
"I've been going to Dr Welsh for over 30 years and quite often get complimented on how much younger I look than 77. Always asked who my doctor is. Dr Welsh and all of her staff are absolutely The Best! Caring, professional, and pioneers on treatments that really do make a difference in the way one feels when gazing into a mirror. I wish the the scale for the number of stars on this review would be 10. But even then I'd have to add a plus sign after that "score"."
"Thank you for going the extra mile Dr Watkins and team! 🙂"
"Had a 5 star experience. Dr Welsh & Mary always make me feel comfortable. They go above and beyond, from their level of caring and expertise is unparalleled. They take the time to answer any questions I have. I am so thankful to have been a patient of Dr Welsh's for so many year."
"Doctor Austin Is truly exceptional! Her expertise,compassion and dedication To her patient care is Unmatched. I Highly recommend her To anyone In need of a fantastic doctor. Love her ❤️"
"I love Dr. Andrea Austin. She's so kind and understanding. Her confidence that she can help me with the issues I face is so comforting. Something I have not received at other dermatologists. Her bedside manner is amazing, and she's so gentle with any procedure she's performing to make sure I'm comfortable. She also explains in depth what she's doing, why, and the science of it all, which is more than I have received elsewhere. Her standard of care is top notch. I hope to possibly update with photos when I'm done with my treatments."
"I have been seeing Dr. He and the staff at BACD for over a year now and it has been a very pleasant experience. I will continue to come back and likely have my husband sign up as a patient soon as well to address some of his skin needs. After all of the things I put my skin through, I am so grateful to work with someone so warm and thoughtful! He is the last person to try to sell you services and listens intently to your needs. He’s also highly knowledgeable and excellent at getting to the root cause of your issues, which I really appreciate — I am very fortunate to have a simple effective skin care routine thanks to him which is aligned with my lifestyle and needs."
"Katie was wonderful. On time and gave me tricks to solve my issue."
"Personally and individually, Dr. Welsh is the REAL Five star Dermatologist in Northern California, worth every penny for her precise injections, treatments and bed side manner. Yes, there are delays sometimes, yes there are many other patients and a filled to the brim schedule, but face it, you are paying to get an appt. with a Harvard Trained MD. You get what you pay for. If you are looking for cheap, you are going to look just that, Cheap. Worth the wait. Worth the money. Your face is worth it. Laura Kyriazis, ESQ."
"A gem in the city ❤️"
"Excellent care, concerned, knowledgeable and kind."
"Love my Alex Laser sessions with Mary. She has been taking tender loving care of my skin for years now. She’s the best!"
"I’ve been a customer for two decades….& now drive three hours to come. Wouldn’t go anywhere else. Ps Katie you are the BEST!"
"Dr. Austin is so professional and helpful in ALL WAYS! She truly is an artist."
"I love going to BACD. I feel like Dr. Austin really knows my needs and she creates a plan of action that fits me. Thank you!!"
"I am so thankful to the BACD team and doctors. My 2024 update is that after miraculous treatment from Dr. Austin, with the latest medicine and technology my skin conditions are essentially 100% cured. (They will need a lifetime of maintenance on my end.) My keloid scars are completely healed and that is really unheard of at other medical practices. I also had rosacea which has also 100% improved. Part of the treatment is learning how to care for and maintain your skin, health, and body.Special thanks to Nurse Ari, who is gentle and kind and makes patients feel cared for and their needs seen. When I have worked with Nurse Ari, my treatments have been relatively painless and my healing time was extremely quick. Ari remembers her patients and always gives them the best care.Special special thanks to the BACD office team who always greets me by name when I arrive and always helps with the questions and needs."
"Dr. Shannon Watkins is excellent! This was my first visit to BACD, and I could not have been happier with her care. She addressed all my concerns efficiently, yet I never felt rushed. I trust her intelligence, experience and recommendations. Pinching myself that I found her. The office staff is really wonderful as well. Great follow through and very kind. Highly recommend!"
"I have been going to BACD for almost 10 years. I have always seen Nurse Mary Krempa. Many moons ago performed Mira Dry on me, which helped reduce my underarm sweating and gave me my confidence back. She has been doing neuromodulators on me for years now and always does such a beautiful and natural job. Mary is literally an earth angel and one of my fav people. I love coming in to see her regularly. She is gorgeous and so is the work she does!"
"Dr. He and the entire team, from front desk to the nurses, are extremely helpful. They explain the process in detail, step by step. I highly recommend this place."
"Great, I am so grateful to receive the treatments that are recommended for my type of skin and age’ Amazing❤️"
"Fast, efficient and highly informative. Dr Welsh is truly amazing!"
"Had a great experience with Dr. Austin! She clarified where my product regimen was lacking, prescribed a medication to mitigate this dry patch that always shows up in the same spot on my chin. She did 2 different fillers for different parts of my face. It’s looks great! I have an appointment in 3 months for some laser & a chemical peel. Can’t wait! Thank you so much Dr. Austin."
"My first time to the clinic and I was very impressed with the attention I received and the detailed information given to me on my regime going forward"
"Dr. Austin was great. She was super knowledgeable and made me feel comfortable with my options. She’s highly recommended!"
"Roxanne is excellent and very knowledgeable."
"The best! Dr. Austin is so warm and professional. She is an amazing doctor and diagnostician. I’ve been seeing her for more than 10 years and her work is subtle yet effective. I look good, but not “done.” The clinic staff are also amazing and helpful. Everyone there goes the extra mile. My whole family has been treated there."
"Dr. Austin is an exceptional dermatologist and person. She is extremely knowledgeable, professional and caring. After a lengthy consultation to discuss my skin care/ beauty plan I floated out of the office feeling elated and excited about my next appointment. We are so fortunate to have her in the SF Bay Area. Thank you so much Dr. Austin!"
"Cynthia is amazing!! I love her!!"
"Always professional and kind. Love you guys!"
"Dr. Welsh is an artist and absolutely THE best! I’ve tried the supposed “best” of NYC Dr.’s and they don’t come close. She is worth every bit of the long wait. I’ve referred so many others to her, and sentiments are the same."
"As always treatment and support was excellent. Thank you"
"Dr. Welsh is an artist and absolutely THE best! I’ve tried the supposed “best” of NYC Dr.’s and they don’t come close. She is worth every bit of the long wait. I’ve referred so many others to her, and sentiments are the same."
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services. Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh’s expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience. What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It’s not just about cosmetic enhancements; it’s about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh’s passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness. For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh’s clinic is a beacon of excellence. It’s a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services. Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh’s expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience. What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It’s not just about cosmetic enhancements; it’s about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh’s passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness. For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh’s clinic is a beacon of excellence. It’s a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"Highly knowledgeable. I felt heard and my concerns were addressed. They had so many options that fit my needs."
"Venturing into the world of cosmetic dermatology in the Bay Area, one name consistently echoes with unparalleled excellence: Dr. Welsh and her remarkable clinic. From the moment you step into their facility, the atmosphere radiates a blend of professionalism, warmth, and state-of-the-art care that immediately sets you at ease. Dr. Welsh, the founder, stands at the forefront of cosmetic dermatology not just as a physician but as a visionary who has meticulously crafted an oasis for those seeking transformative dermatological services.Her clinic is a testament to her dedication, offering a wide array of treatments that incorporate the latest advancements in skincare technology. Each procedure is tailored to meet the individual needs of the clients, ensuring outcomes that are not only effective but also harmoniously aligned with their natural beauty. Dr. Welsh's expertise is evident in the precision of her work and the glowing testimonials of her patients, who consistently praise not only the visible improvements in their skin but also the boost in confidence and well-being they experience.What sets Dr. Welsh and her clinic apart is the holistic approach to dermatology. It's not just about cosmetic enhancements; it's about nurturing skin health and empowering individuals through education and personalized care. The staff mirrors Dr. Welsh's passion and commitment, providing a nurturing environment where every client is treated with the utmost respect and attentiveness.For those in the Bay Area seeking a sanctuary for cosmetic dermatology, Dr. Welsh's clinic is a beacon of excellence. It's a place where science and artistry converge, creating outcomes that are as remarkable as the individuals who walk through their doors. Dr. Welsh is not just a dermatologist; she is a catalyst for positive change, enhancing the beauty that lies within each patient with an amazing blend of compassion, expertise, and innovative care."
"I have been a patient of Dr. Welsh’s / BACD for 17 years. They are perfection in every way! I have unusual skin condition and they figured out how to treat it. I’ve had countless procedures and loved them all. If there is ever an issue, they are very accommodating and work diligently to make sure I’m always happy! Dr. Welsh and Dr. Austin are gifted dermatologist and lovely to boot. I don’t feel like they are rushing ; both doctors take the time to build rapport with me which always puts me at ease in their office. I feel so lucky to have found them!"
"Dr. Welsh and this facility rank among the top dermatologists worldwide! Dr. Welsh is truly exceptional."
"I received excellent care today from Dr. Welch and Mary for a facial injury and scars I have from a bike accident. My concerns were heard and I felt positive about my prospects for healing for the first time in several months. Every member of the team was supportive and professional, and exemplified their mission of delivering the highest standard of care & esthetic results in a compassionate way."