Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
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- Cynthia Chaghouri, PA-C (1)
- Dr. Andrea Hui Austin (166)
- Dr. Kathleen Welsh (117)
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- Mary Krempa (22)
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- Roxanne Krempa (5)
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Reviews for Bay Area Cosmetic Dermatology
"I have been seeing Dr. Austin for over 3 years now - and the compliments on my skin just keep increasing despite my age. She put me on a skincare routine that was medically grounded, personalized and quick to turn things around. And she addresses the whole person, from inside out, talking to me about the severe impact of stress on my skin. But what brings me to this review is that in the last year, I have been working with her on thickening my hair (another consequence of aging and stress - thinning hair!) and she has worked a miracle. I can’t tell you how much better I feel about myself thanks to the regiment she has me on (and one that is manageable for a busy person). Dr Austin and the team at BACD are worth every penny. You get the best in science with top doctors in their field, with safe and truly effective treatments. Yes, that doesn’t come cheap. But you only live life once!"
"I have been going to BACD since 1997 the staff and care I receive has been consist top notch. I highly recommend Dr Austin - if you are looking for a leading edge practitioner in dermatology she is the doctor to go to! I’ve been seeing her for 3 years now, and at the onset we built a personalized plan that met my lifestyle, budget and goals. It consists of in office treatments and an at home regime that has delivered amazing results. A Big thanks to Dr Austin for your commitment to excellence and the high standard of care you bring to me and each of your patients."
"Dr. Austin and the wonderful team at BACD changed my life. I have always had eczema, but it was manageable. During the pandemic, I had a severe flare that covered my whole body and was so painful. It would not go away, and persisted for over a year. My old treatments did not work. I went to see Dr. Austin who took action, made a plan, and supported me throughout the treatment. Within 6 weeks, my skin was clear and has stayed that way. I am pain free. Now, she is helping me look and feel my best. BACD puts patients first. They support you with medical expertise and true care. Highly recommend!"
"This is my first time seeing a cosmetic dermatologist at 26 yrs old for acne scarring on my cheeks, jawline and some on my temples that I’ve had for well over 8 yrs. I’ve always been super self conscious about it and I think have stopped myself from doing things that I enjoy due to it. I was able to book an appt with Dr. He and he was very reassuring. I might’ve been too comfortable to the point I didn’t ask all the questions I now have as someone hesitant to move forward with any kind of treatment, due to the trauma of previous non cosmetic dermatologist. As a mixed (Asian & black) individual, I’ve always been skeptical about how my skin would be treated since I don’t solely have genes of one particular race (which I’m uncertain if it’s even a factor). With that in mind, I really like that he went over treatment options that would be most beneficial for my skin with minimal to no side effects.I plan to move forward with subcision to get the ball rolling for my scars. I was prescribed products that were pretty pricy. $700 in total with the consultation fee. I also asked about the pricing of each treatment that may be best for me. I don’t think I’m desperate enough to cash out on anything for the sake of my skin without extensive research and consultation but I feel, and from previous reviews I’ve read, Dr. He is highly knowledgeable, takes his patients into consideration and i don’t think this will be for naught. If I know I’m in good hands I will be sure to return. I’m very anxious but very excited to finally give my skin the healing it deserves. So far Dr. He gets 5 stars from me and I’m looking forward to being under his care in the near future. I’ll follow up with this review then :)."
"Always friendly and professional. Dr. Austin has an artistic eye. I appreciate her "we can always do more later" approach, which is allowed me to try things out, take small steps, and feel confident with my decisions. I always leave the office feeling and looking 10 years younger!"
"I have been going to BACD regularly for many years and have never been disappointed. The staff are, without exception, kind and helpful. All of the providers that I have had contact with are incredibly knowledgeable, technically superior, and just genuinely nice. I know that Dr. Austin (the dermatologist I see there) has many other patients yet she always makes me feel like I am the most important person there. She takes the time to answer all my questions and then explains what she’s doing and why. If you are looking for a dermatology practice please believe me when I say that you will not be disappointed with the care you receive at BACD."
"The team at Bay Area Cosmetic Dermatology is incredible. If you’re a celebrity or an every day person looking to take excellent care of your skin, the staff at BACD will treat you the same either way. I have been to a diverse set of dermatologists over the past 15 years and BACD is definitely the absolute best. I am under the care of Dr. Welsh and Dr. Austin, who both stay on the forefront of technology and look out for you without plumping you beyond recognition or pushing services and products on you. They are the best of the best and you can count on personable, high end, quality attention and expertise. Thank you, Dr. Welsh and Dr. Austin, for supporting my commitment to my self and to my skin care!"
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"Dr Steven He is the best of the best. He is a top notch doctor and a perfectionist --exactly what I want in someone treating my face. He has helped me achieve my skin goals expertly. And, the best part is -- he is a sincerely kind person who is a pleasure to get to see. Thank you Dr He! (Also this office is run very professionally and I really appreciate their excellent customer service from the receptionists to the nurses!)"
"I got carded!!!!!! And I’m 57 all thanks to the wonderful care I receive from Drs Welsh and Austin! You two are rock stars!"
"I haven’t been to the cosmetic dermatology side, but I’ve been to see Roxanne Krempa and she is amazing. What a lovely person, she always made me feel so comfortable and she is excellent at sculpting. I feel so much more beautiful after seeing her. Thank you!"
"When looking to regain my pre baby glow, I knew I had to seek out assistance from the one and only Dr. Austin. Not only were we pregnant around the same time so could relate to everything I was going through, she did so with the most empathy and personalized attention I could have ever imagined. Despite me not being local to the bay area, Dr. Austin continues to check in with me addressing any concerns I may have remotely. I seriously could not ask for more (other than to live a little closer). Thank you for all that you do and continue to do!"
"Great work. I have my son’s wedding coming and as mother of the groom, I wanted my son to be proud of how I look. Cynthia, the Nurse Practitioner along with her assistant Bridget, have really done some nice work. After decades of being in the sun, my skin looks so much than it did. The redness is much paler and the tone is much more even. I had noticed that because of aging, my lips were so much thinner. Not anymore! It’s all been great, and I can’t wait for the wedding!"
"This review is long overdue! Dr. Austin is incredible at treating rosacea!! Dr. Austin has been life changing for me and my skin. I found her online from searching frantically for someone for years in the Bay who had experience working with rosacea. Rosacea started for me in my early 30s, what felt like out of no where during grad school. After trying many other things, including strictly cutting out foods that were irritating I was still having intense rosacea breakouts. Dr. Austin took pictures, explained what was happening and we went over my skin routine. I learned how there are different types of rosacea, she explained what can irritate it (which can include natural oils!) and then she gave me a very specific skin care routine with products. I saw results almost immediately after using sticking to the topical routine. I recently saw her after 3 years of sticking to my regimen and my skin has greatly improved. I flare maybe a few times a year with stress but it will usually go away that day with combo ointment meant for rosacea. I have even seen lines on my forehead go away with one of the topicals, an added bonus! She is also very encouraging, has a warm bedside manner. If you have been dealing with skin issues and the confidence behind that look no further, Dr. Austin is worth it!"
"This review is long overdue... I have been seeing Dr. Andrea Hui Austin for the past seven years and she is the BEST! I’m a perfectionist and she addresses all of my skin concerns with skill and compassion. I don’t even mind driving up from Los Angeles to see her because she is the only person I trust with my face. She has treated me for and practically erased all of my acne, fine lines and melasma. Thank you, Dr. Austin and all of the sweet staff at BACD!"
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"I’ve gone here for at least two years and have been a patient of Dr. Austin’s and recently switched over to Dr. He after reading some of his reviews. I am so grateful and in awe of his attention to detail and how much he made me feel at ease immediately, not to mention his recommendations that have already improved my skin dramatically. Thank you Dr. He and BACD for having amazing doctors like him."
"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."
"Dr. Andrea Austin removed some severe sun spots using an alexandrite laser treatment. I was advised to expect up to three treatments to remove all the damage, but the first application yielded such dramatic results, I did not need any additional ones. After the initial application, I looked like I had chicken pox, but after the scabs healed, my skin looked radiant! I would definitely trust Dr. Austin. She understands Asian skin (she is Asian herself) and is very experienced. KZF"
"I’ve been seeing Mary Krempa since I think 2013 and she is the Master of botox! I have a slight facial deformation that I was born with where my right eyebrow is lower than my left eye brow, it drops some what to the point that it looks obvious in pictures. Mary lifts my right brow just slightly to the point that it matches my left eye and the skin that was sagging over my lid also lifts I have large eyes and a lot of eye lid and love putting on eyeshadows and that extra skin over my eyelid was starting to bother me. Mary strategically targets the right muscles to address this issue and allow my face to look harmonized and rest in a natural state. I love it so much it looks like something you would need surgery to correct but Mary can do this magic with her syringe! It’s pretty amazing and a miracle for me. I feel so fortunate to have found Mary. And the fact that she can create this natural look for me without causing me to acquire that " surprised " look is highly appreciated and impressive to me as this is a technique that needs to be acquired with so much knowledge and practice which Mary is the only one I trust to have! I have made a mistake some years ago where I had gone to someone else who was local to where I live just to save time, and that nurse injected me in a way that my right brow dropped to the extreme. It was very saddening to say the least, but I learned my lesson at that moment. Having to wait months for it to resolve on its own. So be very careful when trying to save time or money as you wont find another nurse with Mary’s talent and experience. Every session lasts me from 5 to 6 months!"
"Dr. Austin and team have worked with me on my rosacea and severe keloid scarring for several years. These are skin and body issues that other doctors cannot and will not treat. This clinic specializes in full service patient care. Meaning your medical issue will be addressed as well as the problem that may be causing it. And they work towards restorative care after the treatment. I wouldn’t go anywhere else for my skin needs. If you need basic, cosmetic, or restorative skin care - this is where you need to be! I am leaving this review because people suffering from severe skin issues will need guidance on where to go. And we need this kind of expertise and medical care in the Bay Area."
"I’ve been going to Bay Area Cosmetic Dermatology for a few years now and have had the most positive experience. Honestly working with Mary has been such a delight, she has the best attitude and bedside manner of any medical professional i’ve ever been around. She delivers superior service and puts an incredible amount of care and attention into treatments and makes you feel comfortable instantly. She’s a gem. All of the other experiences with the scheduling, front office and everything else has been stellar as well. Highly highly recommend!!!"
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"I am not exaggerating when I say that Dr. Andrea Hui Austin is a LIFE CHANGER. I’ve been seeing her for almost two years now for treatment of my rosacea and acne and skin is clearer than it’s ever been, clearer than I ever hoped it would be. I first started seeing Dr. Austin in 2019, a few months after I turned 31. I’d been diagnosed with rosacea in middle school and had otherwise had fairly clear skin until I reached college. In college, I started breaking out more and more frequently until my acne was basically chronic. Some people in my family had late-bloomer acne, so I told myself it would probably just clear up as I got older, and I tried to take the best care of my skin that I could in the meantime. I tried every OTC treatment under the sun, went on different diets, and saw a series of dermatologists who put me on a range of topical medications and oral antibiotics. Nothing made much of a difference and by my late 20s I’d was so close to giving up and resigning myself to having bad skin for the rest of my life, although it made me feel miserable.That’s when I realized that the one thing I hadn’t tried was seeing a dermatologist who specializes in treating rosacea. I did some googling and Dr. Austin’s name came up again and again, so I scheduled a consult. My expectations weren’t high, given how little luck I’d had before. But Dr. Austin completely blew me away in the consult. Not only was she able to explain why my rosacea was causing these breakouts, but I was blown away by her empathy; she started the appointment by asking me to tell her about my history of rosacea and acne and after I went through the litany of things I’d tried she said, "I’m so sorry you had to go through that." It made me tear up to feel like someone cared and understood how much having bad skin can take a toll on self-esteem.She started me on a routine of oral medication and new topical skincare products, and did an excellent job of answering all my questions and explaining how each product or medication worked and why it was necessary. I noticed a difference in my skin within weeks, and once the breakouts were more under control we began a series of laser treatments to help tame the rosacea. As my skin continued to heal and improve, the treatments became less frequent, and I’m now at the point where I only have them a few times a year. My skin has healed enough that she’s also able to address the scarring I have from acne and, honestly, that’s a milestone I never thought I’d reach until I started working with her. She’s continued to be a thoughtful and kind person, celebrating the milestones with me as my skin healed, remembering details about my personal life, and engaging me in conversation during the treatments; I feel like she really cares.As a bonus, the whole BACD staff is competent, professional, and friendly. They keep things running smoothly, call/email back quickly, and have a very flexible auto-ship program that sends my topical products to me four times a year. BACD has done a sterling job of adapting to the pandemic--they’ve put up signage, spaced out appointments, created physical distance in the waiting room, and changed their payment process so you pay in the treatment room. I’ve noticed some other places get lax with these types of measures as the pandemic has gone on, but BACD has been incredibly consistent, which I appreciate.If you have rosacea and acne, Dr. Austin is your gal. She’s truly and completely changed my skin in a way I never thought possible. I highly, highly recommend her!(The photos I’ve included from her office are from before the acne scarring treatment; the personal photos I included are after one acne scarring treatment. No digital filters, no makeup or concealer in any of these photos!)"
"What an incredibly professional and heart felt office. I have to say that my visit was like no other Dermatology office I have been to. I worked in the Dermatology field for over 13 years and have worked with many Dermatologist. Dr. Andrea Hui Austin is like no other. Her professionalism and exceptional knowledge is astonishing. She takes the time to get to know you which in my opinion really helps her as a provider get to know what will work best for her patients. my treatments with Dr. Andrea Hui Austin are spot on, she has brought my skin back to life. Lets not forget the staff and how they make a patient feel cared for from check in to check out.Couldn’t have asked for a better experience.Five stars all the way!"
"Dr. Welsh is everything you could want in a doctor, She is extremely competent and skilled in the science of skin care, with an artists eye and concern for the face. She is clearly invested in her work, thoughtful, and able to see the individual.Having moved away for quite a few years and recently returned to San Francisco, I was impressed to find that her expanded practice had not lost any of the integrity and carefulness I"d come to associate with her. I did my laser treatment with Dr. He and found him to be equally competent, thoughtful, invested in his work and patient care.In this time of Covid with every contact needing to be weighed, I found the cosmetic lift and the human lift to be well worth it - highly, highly recommend."
"Mary Krempa is the white stuff in an Oreo. Do you know what I mean?A found umbrella on an unexpected rainy day.A spare tire when you have a flat. The butter on your movie popcorn.The match point game winning kill against your arch rival.The oat milk in your latte.The crouton in your otherwise healthy salad. The protected green arrow when you have to turn.The butter on your toast.The hat found in your car for an impromptu beach trip.A wedge heel at a lawn wedding.The banana peel your ex girlfriend slips on.The cancelled Zoom meeting scheduled for 4PM on a Friday.The butter on your warm yam.The airplane movie you happen to have been dying to see. Your newborn’s first giggle.The butter on your corn.The $100 bill you found in your winter coat.The free Costco sample you snuck two of. The wind beneath your sails. The Elaine Benes to Jerry Seinfeld."
"Dr. Steven Y. He is absolutely amazing! I have visited several dermatology offices around the country and Dr. He is the first to really make a difference and listen to my concerns no matter how big or small. If you have Rosacea (honestly any skin concern run to Dr. He!) I have had 3 vbeam laser treatments by him and always feel at ease under his care. I appreciate his vast knowledge, and attention to detail. I ask many questions and I never feel rushed. He takes his time and really cares about his patients. Just recently he even noticed a mole I had never noticed while he was doing treatments and cares not only about the cosmetic side of dermatology but the true health and safety of your skin. I notice a huge difference in my rosacea and can’t wait to continue more treatments under his care. He has a less is more approach, and patience which I appreciate. Thank you Dr. He for helping my skin glow and making me feel my best without any makeup!"
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck. Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I highly recommend Dr. Steven He. I have had melasma and Nevi of Ota from on my cheeks and temples for the past 15 years. I’ve tried treatments from other dermatologists, including hydroxychloroquine cream, with no improvement. I’ve also met with other laser treatment centers, who presented cookie cutter treatments. However, I’ve seen friends and family get rebound hyperpigmentation on their face from aggressive dose of laser therapy. For Asian skin, sometimes the dose of laser and strength of chemical peels have to be adjusted due to skin sensitivity. As an Asian female physician, I was cautious about who to trust. I chose Dr. He because I heard he has lots of experience with Asian American patients. I started seeing him a few months ago, and I am extremely confident in his skills. He is thoughtful about his approach and tailors his treatment plan to the individual patient. I have had 5 treatments, starting with chemical peels to remove superficial melasma, and now transitioned to laser treatments for the darker spots. The spots have significantly lightened. I recently saw my family, who had been hounding me for years about my spots, and they could not even notice the spots! I am extremely satisfied with Dr. He’s care. He is a knowledgeable, conscientious, effective physician."
"I’ve been seen Dr.He about couple months , his knowledges and skills and also patients especially his professional treatment skills and advices all more than what I expected. . Highly recommend and really enjoy office visited as well . I wish I could give more than 5 stras if I could ."
"As an esthetician I deeply appreciate the impecccable 5 star job this office does. Dr Austin has a reputation for being extremely careful and honest with her patients and each botox procedure I have had with her has been flawless. I also have to shout out nurse mary who is a rare gem in this industry. She makes any procedure comfortable-- even microneedling. She is so deeply personable and makes every patient feel special. The supporting staff is always so patient and caring as well... and Monica the esthetician who supports dr Austin is another absolute gem and has a fabulous bed side manner-- this office is unique in its precision with treatments and lovely people to make sure you’re always at ease."
"I cannot begin to express my satisfaction with Dr. Andrea Hui-Austin at Bay Area. Cosmetic Dermatology. During the first 3 months of covid I experienced hair loss. It was very drastic. I reached out to Dr Austin and she immediately put in a prescription at my local pharmacy. She advised about the medications and how they work. Within 2 weeks there was a change., which Dr Austin advised I would notice. My scalp wasn’t dry and I noticed growth starting. I just finished my last dose of the medication and can tell you the results is like night and day from the beginning . My hair has not only fully grown back in but it’s thicker as well and my scalp is not dry. You can see in the pictures how the it has filled in during the 3 month period. I’m so grateful to Dr. Austin, as many of you women know hair loss is very difficult and by Dr Austin reacting promptly it made a huge difference. She also followed up with me constantly. I’m so happy and thrilled! Thank you so much Dr Austin you have me back my confidence!"
"7/16/2020Dr. Austin is absolutely the best dermatologist in the US. I have seen countless Dermatologist from Stanford University to Dr. Obagi in Beverly Hills, none of them were able to help my melasma issue. Dr Austin looks out-of-the-box she’s smart, knowledgeable, self-confident and most importantly very experienced! She’s also a very kind beautiful lady who will listen to you and solve your problem. I am so happy I have found her after years of struggle. She has solved my melasma issue and I’m super happy! The treatment is easy and simple, just couple products for the face and a pill to take orally. She might be able to see you on zoom now that we have this pandemic problem. Do not despair whatever skin problem you have she will be able to solve it I am certain! It’s really refreshing to see doctors with this kind of confidence and experience!The office is impeccable and the staff is very kind and helpful as well."
"I have been coming to Dr. Welsh’s office on and off for various treatments since around 2006. I absolutely love this office, top notch professionalism and reasonable prices. I saw Mary recently, one of the nurses , and she was absolutely a wonderful practitioner with a fabulous bedside manner. I look forward to visiting Dr. Welsh’s office for self-care and for how the staff are so nice. Honestly I can’t say enough good things! Not one complaint! If you have been thinking of getting a little laser, or a peel, or hair removal, or whatever, I highly recommend you go with Dr. Welsh’s office, you won’t be disappointed!"
"Love this place! I actually found Dr. He for my husband who was having some pretty significant skin issues, which Dr. He was able to resolve. I was so impressed that I started seeing him. One of other reviewers said he is a "dermatology prodigy" and that is spot on- Dr. He is incredibly knowledgeable and passionate about all areas of skin care and loves to share his knowledge (I always ask a ton of questions!). My skin has never looked better and I’m so thankful to him! I now know exactly what products and procedures work best for my skin type and why. I also like how he is always looking out for the health of my skin and not just appearance. Not to mention he’s a super cool person in general- very personable and you can tell he enjoys his job and cares about his patients- can’t recommend him enough :)"
"I’ve been seeing Dr.He for two treatments now (acne scarring and mild rosacea which I didn’t know I had until he pointed it out) and I am very happy with the results so far. Dr.He is very professional, caring, funny, and knows his stuff! It’s hard finding a good dermatologist and after years of searching I’ve found mine. Highly recommend Dr.He!! Treatments: laser, chemical peels, and soon Botox."
"THE BEST. 110%. Not only is Dr. Welsh, Dr. Austin and Mary (RN) the absolute best team ever, they deliver the highest level of service I have ever experienced in my life anywhere. FLAWLESS.I am SO GRATEFUL to this team for their expertise and kindness. If only every business took this much pride in their service delivery and product, we would be a much a better world."
"I have been a patient of Kathleen Welsh for a few years now and I will continue to go back to her for years to come. Dr. Welsh helped me clear my severe hormonal acne through both topical medications and oral medications. I have also received laser treatments to clear the scarring and redness caused by my acne. Fr. Welsh is the most understanding, kind, and smart doctor I have seen and I highly recommend her to anyone in anyone in need of dermatology services."
"From the moment you walk into the office, you know you're at the best. I will not trust anyone else with my skin, so Dr. Welsh is just going to have to stay in practice forever! Dr. Welsh is an artist and there is no one better. She takes the words right out of your mouth as she gets to work and tells you what she's thinking which always matches exactly what I'm thinking! There is no one better, period. I always see Katie McCormick and Dr. Welsh, and have seen many others over the years. Every person in that office is at the top of their game and utmost professionals, with Katie being a stand-out. They run a tight ship and it's a wonder to watch everyone work as a team and like clock work. On a personal note, I'm shocked at looking at another review that is negative and even mentions racism. I don't want to begin a whole conversation here, but I felt I had to mention this as my husband and I run a non-profit for immigrants of every color and Dr. Welsh has been our biggest supporter. I am sorry for that reviewers experience, and haven't walked in her shoes, but my personal experience is that Dr. Welsh is kind, empathetic and compassionate, and makes certain that she surrounds herself with a staff that shares those same values. By the way, if you take a look around the office, you'll see many colors of skin. Also, it's literally Dr. Welsh's business to understand every color of skin and how each reacts to every procedure. I'm Native American and Dr. Welsh spoke to me about what that means for expectations and reactions when considering different treatment plans. Bottom line, I won't go anywhere else. Go see Dr. Welsh. You won't be disappointed. You will look the best you ever have!"
"I'd like to thank Dr. Welsh for providing a second opinion that helped resolve a tricky dermatological diagnosis. She was kind and professional and asked all the right questions. I would definitely recommend her!"
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I’ve been with this practice for 4+ years. In addition to the results they achieved for my skin, it’s the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients.The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It’s truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I've been with this practice for 4+ years. In addition to the results they achieved for my skin, it's the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients. The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It's truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"I came to Dr. Austin because I had noticed I was experiencing hair loss and was concerned. She immediately got to work to isolate the problem and ordered a variety of tests to ensure we got an answer. The tests revealed that I was severely anemic and I then understood why I was also experiencing significant fatigue and a variety of other symptoms. Dr. Austin provided me with a regimen of iron supplements and a hair growth formula to address both the anemia and the hair loss. Within a few months, my anemia was resolved and, not only was I regrowing my hair, I truly believe I have more hair than ever before and receive compliments from friends and my hair stylist. I am so thankful to Dr. Austin for helping me resolve what was a very serious medical issue, as well as a cosmetic one."
"Dr. Welsh was recommended to me by a friend 18 years ago. Once I met her, I never needed to look further. She an excellent dermatologist and more importantly, a caring and compassionate person. For the past 18 years she has always been available to treat me. She knows my skin. And, yes, she loves skin! I highly recommend her to anyone who wants a dermatologist who will take the time to listen to you. You will not be disappointed; you will wish you went sooner!"
"Dr Steven He is the best! I've visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn't noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"I found Bay Area Cosmetic Dermatology via Yelp. I made my first appointment and had to wait for a month and a half to get in which was over a year ago. I had been to so many Dermatologists, Cosmetologists, clowns, rip offs you name it, this wait was so worth!! I had melasma due to my pregnancy, very bad acne scars. When I saw Dr Austin, I bombarded her with all my bad experiences and kept asking for a chemical peel, sounds so funny now:-) She brought me back to earth and came up with a plan and took her time to explain me about my issues first and then the steps of her plan. Within a few months, my melasma was almost gone. We are still working on my acne scars but they ve almost disappeared as well. Dr. Austin is the BEST dermatologist I have ever come across by far!! She fixed all my medical skin issues and my confidence as a result. In the meantime, I moved to South bay and have been driving an hour an a half to Sf to see her!! Also, I started doing Botox and fillers with her (I am 42). This place is worth every penny! Do yourself a favor and go see Dr. Austin if you have skin issues! She is an amazing sorcerer!"
"Most of my life I have had sensitive skin and needed to use some type of product to maintain and keep it from drying out and looking aged. I was having issues so I consulted with Dr. Hui Austin. She gave great advice and provided the right products to make my skin look fresh, clear, and healthy. Happy with my result, my girlfriend who had eczema, then got help from Dr. Hui Austin as well. Since then her pain and flare-ups rarely occur. We both highly recommend the services of Dr. Hui Austin and can't thank her enough."
"I cannot recommend Bay Area Cosmetic more to anyone!... I fly all the way from Manhattan for my treatment here. Dr. Hui is not only an incredible doctor, but her bedside manners are immeasurable and so comforting. The treatment I've had here far surpasses other treatments I've had before. I fly cross country specifically for her specialty care and precise hands, so it's the talent and care at this dermatology center that is so worth the wait and travel! I can't wait to be back again for my next appointment! Thank you so much for your wonderful care! I'm so happy with my results!!"
"Let me start by saying, I highly recommend Dr. Steven He!
I have severe eczema and have tried everything after seeing multiple doctors (I moved from SF to LA last year). NOTHING has worked. The last physician asked me, "what do you want, nothing will cure it so let's just try another cream". Pretty much the consensus with all doctors -- nothing I can do about it!
It's incredibly depressing when people ask you what's on your face, your arms, your legs... my niece always refers to them as "boo-boos". And everyone has advice on how to cure eczema - let me tell you! I have tried every diet, all kinds of supplements, juicing... nothing worked. I have been walking around in LA weather wearing long sleeves all the time because I'm tired of hearing the questions.
On a whim, when I'm in SF, I call Dr. Welsh's office. I was desperate for help and the staff offered me to see Dr. He. I went in with low expectations since no other physician has been able to help me.
What I didn't realize is the absolute compassion that Dr. He and the staff showed me the moment I walked in the door. I cried as I told the assistant about my eczema. I continued to cry as Dr. He walked in and started talking to me. I'll never forget when he said, "Eczema is a disease, you were born with it, and you didn't cause this!" I told him that I was depressed because and felt bad about it because so many other people have worse problems. He said, "People with eczema suffer the same depression as people with serious diseases." He also told me, "I have something that can cure you." You can imagine my excitement.
However, the excitement didn't last long. The cost of the medication (Dupixent) was exorbitant -- 5K per month! We started talking about other treatment plans but Dr. He told me that he would find a way to get me this medicine. He gave me cortisone for the eczema flare-ups, creams and said he'd be in touch. And he certainly was. The same evening, he called and told me to come to the office in the morning and sign paperwork so that I could get Dupixent through a patient assistance program. We would try to make it work, he said.
The next morning, the paperwork was all filled out, and all I had to do was sign it. Dr. He spent even more time with me talking about how Dupixent works and said he would do everything to get the medicine for me. I left feeling hopeful. After speaking with the folks at Dupixent, I was, in fact, approved! My first shipment would arrive the following week and I could start the new medicine.
It's been over a month, and my skin has already vastly improved from Dupixent. Dr. He has checked in on me consistently to make sure I'm doing OK. I even had some slight reactions and we talked those through and he reassured me that everything was fine. I don't know any physician that would take the extra time and care that Dr. He has done for me.
Long story short -- go see Dr. He! Everyone at Dr. Welsh's office is amazing, but I highly recommend Dr. He, especially if you have a serious skin issue and need the care, compassion, and knowledge that he provides. To say he has gone above and beyond is an understatement. He's changed my life.
Thank you, Dr He!"
"Dr. Austin has worked wonders for my skin. I'm currently 26 years old and have suffered from acne since I was 12. In the pre-Dr.Austin days, my acne would flare up before my period, resulting in 2-4 painful bumps in the chin/cheek areas. It was never bad enough for me to try more serious treatments like Accutane, but the combination of active/healing acne with mild rosacea made me feel like I couldn't go out without several layers of foundation. As a teenager, I tried everything for my acne: salicylic acid spot treatments, benozyl peroxide cleansers, tea tree oil, and clindamycin peroxide (which worked amazingly well for a few weeks until it stopped working completely). In my adult life, I came to accept acne as a recurring monthly struggle, even though I continued to be insanely envious of other Asian women with effortlessly beautiful skin. Earlier this year, my acne suddenly got worse. Instead of annoying (but manageable) monthly spots, I experienced several large, painful cysts along my chin that stayed for weeks. My skin was so bad that makeup didn't help: foundation would flake off almost instantly. I decided to finally see a dermatologist...and luckily I found Dr. Austin! Dr. Austin put me on a treatment consisting primarily of spironolactone and tretinoin. She simplified my skin routine from 10 items to a manageable 4. I can't begin to describe how much my skin has improved. Both spironolactone and tretinoin take a while to kick-in, but after approximately 1 month into the new routine, I started to see dramatic results. No more breakouts, plus my skin texture has improved by so much - coworkers and friends have all commented on the glow! The new routine from Dr. Austin has seriously been a god-send. I wish I had discovered this routine back in high school; it would have saved me so many years of frustration and distress. I now religiously follow my skincare routine - and without exaggerating, I have not had a single pimple in the last 5 months (fingers crossed that it stays that way). I am now working with Dr. Austin to minimize the redness in my face and eliminate the sun spots. Thank you so much, Dr. Austin!"
"I have been seeing Dr. Andrea Hui-Austin for 3 years now and I absolutely love how she has helped me transform my skin. She is extremely knowledgeable, has impeccable bedside manners, and is highly skilled. I always feel comfortable in her hands and leave the office extremely happy with my treatments. I won't let anyone else near my face. Furthermore, her assistants are extremely empathetic. I highly recommend Dr. Hui-Austin!"
"After watching my rosacea get worse for years, I finally decided to get help. Dr. Hui Austin has transformed my skin!! For the first time since junior high, I can go outside wearing only sunscreen and people won't ask me if I'm feeling unwell or if I'm sunburned. She's a teacher who helped me understand what was causing my redness and bumps. She answered all my questions and taught me why certain ingredients or treatments would (or wouldn't!) help me. She's laid out a long-term care plan to keep my skin clear for years. I'm so grateful!"
"Dr. Welsh and her staff are the very best! I have been coming here for many years and am always more than happy with the results of their services. Dr. Welsh is very experienced, highly skilled and does absolutely beautiful work. I don't know what I'd do without her!"
"Dr. Austin is a miracle worker! When I came to her, I was desperate to fix my acne, and I did not even think it would be possible to be a no makeup girl again... Fast forward like 6 months and Dr. Austin proved me wrong!! Not only did pimples stop (even those deeeep boys!), but then she began process of resurfacing my skin to get rid of scarring and leftover redness. I cannot believe how refined the texture of my skin is now!!!! Literally it's like I got a skin transplant, and keeps getting progressively better the longer I stick with our regimen (have been seeing her for years now!). After seeing how much Dr. Austin was helping my acne, I decided to switch to her for all my injectable needs too... holy crap. I've been reverse aging ever since !!!!!!!!!!!! She gets max results but is MASTER at keeping it just natural enough Dr. Austin always takes the time to understand the look I want, and I feel like a goddess every damn time I leave her office!!"
"Dr. Hui Austin is amazing!! She has honestly changed my life. I have been struggling with melasma for the last five years and have tried so many different treatments spending thousands of dollars with minimal results (cosmelan peel, chemical peels, acupuncture, etc.) After our first initial consultation I felt like I had hope with this condition that had consumed me for years. Her confidence in her work and the results she expects to see I believe is the kind of confidence every doctor should instill in their patients. She came up with a skin care plan for me that included at home care and in office treatments and the results have been life changing. I now get compliments on my skin! Not only has it cleared up my melasma but no more blemishes, less fine lines and shrunken pores are all added bonuses with my skin care regimen. If you have melasma you know how debilitating it can be and Dr. Austin is so incredibly knowledgable on the subject and takes the time to explain how each treatment works while making you feel at complete ease. I can't say enough how thankful I am that I found her and wish all my doctors had the kind of dedication Dr. Austin has to both her work and patients. I always do my homework before having anyone near my skin (I'm talking hours in the blackhole of reading reviews) and after having read other people's success with melasma with Dr. Austin I decided to book a consultation. Six months later I am so happy I did and wanted to return that favor with my own review for any others out there that might be struggling with melasma - there is hope!!!"
"I have had large dark patches (melasma) on my face for years. I've tried many treatments in the past but it was only remedied by Dr Hui. She has a wealth of knowledge on the condition and created a simple and realistic plan for my skin, including key advice on things to avoid and supplements to boost my skin. Her treatment has cured my melasma and I couldn't be happier. I now live in Australia and travel 12,000 kilometers to see dr hui-Austin. My confidence and skin glow is awesome and people no longer stare at my melasma mask. Thank you!!"
"Joining Yelp and providing a review for Bay Area Cosmetic is long overdue. I have been a patient of Bay Area Cosmetic for more years than I can remember (think back to Laurel Village when the office was the size of a closet!!!). Dr. Kathleen Welsh and Dr. Andrea Hui Austin are the consummate professionals when it comes to dermatology and I trust my face and my skin to no one else. For over 15 years I saw Dr. Welsh exclusively but in recent years, and as a result of a more robust practice, I have transitioned to being a patient of Dr. Austin. Through regular visits I am able to maintain a rejuvenated appearance with a clear complexion. Dr. Austin has a tremendous understanding of the bone structure and muscle placement of the human face. Her skill in administering delicate injections is something to behold. The results to my skin are subtle but with noticeable improvements both in appearance and texture. I never leave the office looking 'done', rather I leave feeling refreshed and more youthful whilst at the same time looking natural. On many occasions after receiving injectables I have been able to attend work functions the very same day. Minimal bruising, no down time and a natural appearance. I have read through many of the reviews for Bay Area Cosmetic, in particular, the 1 and 2 star reviewers who mention long delays in the waiting room. Unfortunately this happens sometimes, even for long standing loyal patients like myself. Based on my experience this is because both Dr. Welsh and Dr. Austin are focused when they are in the treatment room with each patient. When I am in the treatment room with the doctor I have never felt rushed. On the contrary, both doctors take time to listen and then, most importantly, take their time to administer treatments. It is because of their highly personalized service and attention to detail with treatment protocols that sometimes they can get a bit behind on the schedule. Over the years I have recommended many people to Bay Area Cosmetic with confidence and will continue to do so. I trust my dermatological needs to no other practice in San Francisco."
"Where do I begin?! Dr. Andrea Austin is a talented dermatologist who is passionate about what she does. I have struggled with acne and severe redness since I was a teenager, and have seen many dermatologists. Dr. Austin immediately diagnosed rosacea, and put together a plan of action. For the past year, I have done a combination of VBeam laser, topical, and oral medication. The difference has been astounding. What I thought was straight hormonal acne was really rosacea related. My skin glows now, and I rarely wear make up. Now that my skin is under control, Dr. Austin has helped me take it to the next level, and we have started a regime of retin A, botox, and restalyne. She has an artist's eye, and truly makes you look like a younger, better-rested version of yourself! The office is very professional and easy to work with. I appreciate the fridge full of seltzers, and their well stocked over the counter products. Thank you Dr. Austin!"
"Anyone who's struggling with acne problem, please come to see Dr. Austin! My skin was so much better after the first month visiting here, and now I can walk outside with my bare skin and feel confident about it (of cause I'll still need my eyebrows). Dr. Austin was very patient at explaining the two types of acne I had and recommended a new skincare regiment and prescription pills targeting at those different problems. I never thought washing my face with just water in the morning can have such a big improvement to my skin. If you come to see Dr. Austin, I'm sure she'll recommend even more skincare tips and treatments that will help to improve your skin! Beside Dr. Austin, all the people working here are so nice to chat with. Mary who did my Laser Genesis, Claire who did my Hydro Facial. They are all so professional at doing those treatments and taking care of the skin. Thanks to all of them, my skin has improved so much!"
"Dr. Austin helped me with a hair growth problem I was experiencing and was able to diagnose the problem at first sight. I've also been here for acne problems I was experiencing and Dr. Welsh was able to alleviate my issues. This is definitely the best dermatologist business in San Francisco! Thank you"
"I have only had positive experiences here! I think I have been her 4 times over the last 2 years. I never feel rushed or pushed to buy products. I am always given lots of helpful options. They run on time and are diligent and positive! and I love the results!"
"During my visit with Dr. Hui Austin I couldn't of experienced better customer service. I went to Dr. Hui Austin with concerns about my forehead that had always troubled me growing up. As well as wanting to continue to have healthy looking glow. We came up with the perfect plan of actions that worked with us both. I couldn't be happier with the results. I highly recommend her and her staff to anyone considering your cosmetic needs."
"I've been a patient of Dr. Welsh for 20 years. I'm a man in my 70's, and until age 50 had never given a thought to skin care beyond a moisturizer. I've a northern European complexion aging on the California coast. I was originally referred to her by my cosmetic surgeon for laser treatments to augment the healing of scars and hair removal. Dr. Welsh achieved quick results and offered sound advice on skin maintenance which has reversed a lifetime of neglect. I noticed the improvement immediately. Her care has been exacting, artful and extraordinary, and my skin - young for my years - attests to her skill. She has frequently advised against procedures I thought "maybe should try?" I have reaped benefits, mainly from fillers Dr. Welsh recommended, including lip enhancement. Most important: Nothing about my appearance has ever looked "altered." My most recent treatment - Hydrafacial - produced amazing immediate results. Her staff is professional and warmhearted. I'm a big fan!"
"We have been patients of this practice for several years and feel so very fortunate to have Dr. Welsh and Dr Austin attending to our skin care. The staff is knowledgeable and efficient and the facilities are excellent. Both doctors are brilliant dermatologists; so knowledgable and skilled that they can quickly and accurately assess and make treatment recommendations. As well, both are lovely and personable and committed to their patients. Our experience here has been exceptional and our skin has never been healthier. We highly (and frequently) recommend Bay Area Cosmetic Dermatology and both of these wonderful doctors."
"I have been a patient of this practice for over 12 years. I have seen Kathleen Welsh for over 50 visits and have always been pleased with the outcome of my medical treatment. She is a caring lovely person. All of my family members have also seen her for acne , mole removal, skin care and fillers. I travel a distance to my appointments and it is worth every mile."
"Dr Hui-Austin has made every person in my family better with her brilliant mind, out of the box approach to tough technical skin problems, anti-aging support and serious skin care. We left Stanford for her and never looked back. She is kind, gentle, supportive, inventive and compassionate. Me: 55, Ultherapy, skin cancer checks, Emsala for incontinence!!!!!! Daughter: 18, acne, skin checks, kybella for chin fat pocket inherited from father Son-21, cystic acne, terrible scarring on face and back Husband- skin tags and other issues We all love her! Thank you for everything!!"
"Dr. Hui-Austin is the loveliest doctor I've met in San Francisco. I'm a 90 year old transplant from New York, and Dr. Hui-Austin has successfully treated me for 2 Mohs surgeries, other cancer checks, skin lesions that wouldn't heal on my lower legs, scrapes and falls. The staff treats me with such respect. They help me to the examination room, speak loudly so I can hear and make me feel dignified even as I'm aging. Boy oh boy, am I glad I was recommended to her by another elderly acquaintance. Dr. Hui-Austin is just a good person and a great doctor."
"I've been doing laser hair removal with Mary and she has been phenomenal. I was really nervous about doing laser hair removal initially, but Mary knows exactly what she's doing and I am seeing great results. She's a pleasure to chat with during the appointment so the time flies by quickly. Check in and check out is always quick. Even when I've come late to my appointment, they were able to squeeze me in and still see me which I really appreciate. I could not ask for a better experience"
"I've been seeing Dr. Austin for 4+ years to treat my TMJ. She puts Xeomin (different Botox brand) into my jawline every 3 months. Not only are my TMJ headaches gone, but my face is slimmer. Dr. Austin recently suggested starting Xeomin in my forehead for my wrinkles. Now my forehead looks great and I'll continue to add this to my appointments. Thanks Dr. Austin! She is an expert!"
"I've been seeing Dr. Welsh for over 8 years. I'd give her more than 5 stars if I could because she deserves it. She's changed my life. She gives thorough sun cancer screenings that are educational, preventitive, and smart. She is a genius with diagnosing what the core root of an issue is too. I had skin allergies since I was a child and no one was ever able to diagnose what it was. She helped me do state of the art skin allergy tests to identify several allergens and improve my diet -- all of which have in turn made me healthier, allowed me to get off medicine, and just live a normal life without allergy annoyances. My favorite part though about Dr. Welsh is her passion, patience, drive, and care to help you get better and do all she can until you get there. She listens to me and answers my questions (I have a lot of them :) ) and she will call you to check in if youre waiting on a result and respond to emails quickly on something. I recommend to get the most out of your appointments to come w questions and take notes so that you can benefit from her wealth of knowledge. I send all my family and friends to her. Their office also has epic facials and lasering. All the staff is great, but I have always been impressed and thankful for Meghan and Mary's services :)."
"Dr. Austin is AMAZING. I've recommended her to all my friends and we have all had amazing success! In addition, I suffer from TMJ- she recommend Botox- and WOW I don't have any pain, my face looks drastically slimmer, and I can smile again! Thank you Dr. Austin!"
"Dr. Hui is a master at what she does. I've sent friends and family to her for years and all of them have been happy with the results of her recommendations and treatments (fillers, botox, laser treatments, surgery). She has an incredible eye and a gentle hand. In addition, she has been nothing short of professional, personable and truly caring towards her patients. She has the ability to make you feel completely taken care of and for that reason, she's my go to dermatologist."
"I am committed to seeking out only board certified doctors for my care and not disappointed here. Would recommend this office to any family or friend."
"I can't say enough great things about Dr Welsh and Bay Area Cosmetics! Dr Welsh has helped me transform my skin with her treatments and skin care lines. Not to mention how many skin cancers she has saved me from! The best thing about her is she radiates really caring for her patients and that is hard to find. The super friendly staff is all about great customer service and everyone runs on time. Just a great experience every time I go!"
"Dr. Hui Austin is a wonderful dermatologist and is very knowledgeable in her work. She's by far the best dermatologist I've ever been to and I would definitely reccomend her to anyone who's in need of a dermatologist! My skin is so much better than before. If you have any skin problems, You should definitely see her."
"Dr. Austin is absolutely incredible! I started seeing her close to a year ago for melasma and adult acne (both of which were pretty severe). She did a thorough assessment of my skin, wrote out a treatment plan and got my skin journey started. I've seen amazing results! The melasma on my face has almost completely cleared and my acne is gone! I haven't seen a breakout in months, which for me is HUGE. I can't tell you how many doctors I've seen over the years...Dr. Austin is the only one who has delivered real results. If you are on the fence about getting your skin journey started, go see Dr. Austin! I honestly can't recommend her enough - especially if you're suffering from melasma or acne."
"This review is for Dr. Austin. She's sensational! It took almost a month to see her (new patient) but I knew I needed to see a skin expert. Dr. Austin examined my skin and created a care routine with a list of products and tips. The adult acne (medium) has stopped completely and my skin has started to clear out thanks to the routine as well as medication she prescribed. It's pricey (around $500) but it's so worth it! We're now working on erasing those ugly marks. Thank you Dr. Austin! Please, make the decision to go see her. I hesitated for so long and wasted so much money on pharmacy products. This works! About me: late 20s/ healthy-thin/olive-oily-prone to acne skin"
"I can't believe it took me this long to write a review on Dr. Welsh and Bay Area Cosmetic Dermatology. I have been a patient of Dr. Welsh's going on 10 years and I can't imagine seeing anyone else. When I first started going, the office was a lot smaller, but all the expanding hasn't changed the service I get there. Every time I see Dr. Welsh she is so kind and thoughtful, and she has really changed my life. I have had bad cystic acne since around 19, and she openly admitted I had one of the worst cases she had seen. It was painful and heartbreaking and I thought it was hopeless. In the many years I've been going to her, we have worked together until finally finding treatment that worked well, and I am so thankful. I go a few times a year for laser treatments and fillers for residual scarring (shout out to Nurse Mary who is probably the nicest person on the planet and an absolute wizard with lasers, and she genuinely cares about all of her clients). Dr. Welsh has always been considerate of my budget (I'm a nonprofit worker, while I know most of her clients are probably closer to the 1%) and has worked with me when my skin condition needed more for less. I am lucky to have found them so long ago and can't recommend them higher!"
"Dr. Austin is phenomenal! She is a perfectionist and pays attention to every detail. My skin is in the best shape it's ever been. I can skip makeup and still get compliments... She is honest, incredibly kind and an excellent physician. From injections, Botox, or a peel.. you will not be disappointed; highly recommend."
"I love Dr. Austin. Agree with many other reviewers that she has a magic touch and makes me look younger and more beautiful. Always on time, and consistently great work!"
"I've been treated with every rosecea treatment existing and evolving for a period of over thirty years. Anyone with this condition knows how persistent and difficult it can be to treat so I did a yelp search using the key word "rosacea" in hopes of finding yet another approach to managing - yelp.com/biz/andrea-hui-…. My search showed Dr. Andrea Hui Huston as having the highest number of positive reviews for rosacea treatment so that is why I chose her and why I am now writing this review. After only a few months of treatment, the changes in my skin have been remarkable. Not only has the red hue of my face diminished but the texture, smoothness and pore size has improved quite noticeably. In my case, Dr. Austin uses a combination of applications including a variety of topicals. I've always been distrustful of ointments and such that supposedly improve rosacea because they've never worked in the past but for me, these have been incredibly effective. The severity of flushing I've always had a problem with has reduced dramatically also which I believe in part is the result of an oral medication she prescribed. I am beyond pleased with the effectiveness of treatment I've received from Dr. Hui Austin. It's my hope that this review may help others find remedy to their problematic dermatological concerns."
"Dr. Austin is the. best. I was really struggling with dark under eye circles and cystic acne on my cheeks. Both are gone and I couldn't be happier. Before it would take 20mins every morning to do my makeup - layers of primer, foundation, concealer. Now my skin is so clear that a bit of blush, gloss and some concealer is all I need. I've always been hesitant with cosmetic procedures and Dr. Austin and her staff have been amazing. I've never felt pressured to try or buy anything. tbh she's discouraged me more than once from trying unnecessary treatments. Dr Austin listens and recommends small natural looking changes."
"Wow. Time and Time again Dr. Austin has helped me feel more and more beautiful. Her delicate approach with filler and dysport revamps my youth and confidence. I will never stray from her incredible craft. 100% sold."
"I'm 46 and have been planning on visiting a dermatologist for a few years to have an increasing number of broken veins and milia sorted. Dr Hui was recommended by a friend and I finally made time for an appointment. What a revelation. It transpired I have rosacea, not broken veins, and a combination of a monthly tablet and daily cream have basically cleared it up (this has also had the side benefit of reducing irritation I had in my eyes which is also caused by rosacea, so double win). I had eczema on my face in my 20's and have always been very wary of new skincare regimes after finding a handful of over the counter creams that didn't aggravate it. Dr Hui prescribed and provided samples of a proposed regime which within days cleared up some inflammations and made my skin look 10X better. I've now had 2x laser for light resurfacing and to sort a few veins that became visible when the rosacea cleared. It requires a few days working from home/weekend (I look a bit like a chipmunk for 4 days), but the impact on my skin texture and tone is incredible. I've dropped all but a touch of concealer (vs full foundation) and there is a noticeable improvement in small wrinkles as well. All in all, I wish I'd done this 10 years earlier!! Dr Hui has a fabulous manner, is super efficient, and works with your schedule in terms of treatments/what you can incorporate into your working life. I cannot recommend her too highly."
"I was approaching 40, and wanted to have more fresh rejuvenated look without looking unnatural. Dr. Hui has an artistic vision and a light touch. She exactly knew what procedures have to be done and now I am happy with my refreshed look. No bruising and no downtime. Gettin so many complements every day! Pictures say better than words"
"I started seeing Dr. Hui (now Austin) in June 2018. So far, I'm very satisfied with the result. I suffered from acne as a teenager which lead to many scars on my face. I have tried so many different treatments including dermabrasion, CO2 laser, chemical peels, photo facial, micro-needling, etc. in the past 20 years to improve the large pores and scars. However, some of the treatments made my skin even worse than before and also left more scars on my face. My skin became extremely sensitive and was prone to scarring after break out. The micro-needling helps to improve some shallower scars but not the deep ice pick scars. I was so discouraged but I don't want to live with scars for the rest of my life. I'm so lucky that found Dr. Hui. She outlined a treatment plan for me. She recommended some skin care products, Laser Genesis and TCA Cross. At first, I was skeptical but I wanted to give it a last try. At the consultation appointment, Dr. Hui performed the TCA Cross on 5 test spots. She did not charge me extra for the test spots other than the consultation fee. So far, I had 2 treatments of Laser Genesis and TCA Cross. I've been following her face regimen and using all the products she recommended. I still need to do a few more sessions but I can see a great improvement in my skin. Most of the scars that have been crossed are much shallower and smaller than before. There are a few ice pick scars have completely filled in. I couldn't believe it because those scars were on my face for 20+ years. TCA cross has shown me the most improvement on my scars of anything I have done before. The patches on my skin are gone and my skin is much firmer. I will confine this treatment until all my scars are filled in. Please keep in mind that the scars may look worse when the scars first fall off but they will continue to fill in and heal over time. The process can take from 2-6 months after the treatment. Please be patience. Dr. Hui and NP Mary are amazing. I highly recommend Dr. Hui for those who are suffering from acne scars."
"Dr. Austin saved my skin (and my life!) I started seeing Dr. Austin in May, when I was really frustrated and at a breaking point after dealing with severe cystic acne for quite some time. It got so bad that even leaving my house was a struggle. After a quick consultation, Dr. Austin got down to business. She wrote out a clear, easy-to-follow, thorough skincare routine that required topical products & an oral prescription. I left feeling very hopeful for the first time in forever. By July, my skin had cleared up to the point where I felt comfortable leaving my house again with minimal makeup. Once we stopped the breakouts, I did two rounds of V-Beam Laser to address my scarring. Most recently, I went in for my first round of Laser Genesis. It is now October, and I can finally say that I am 100% makeup free! Hardly any remaining scars, no active cysts. Clear, glowing skin thanks to Dr. Austin and her team, who gave me my confidence back. I now have coworkers coming up to me, complimenting my skin and asking what I do for it. I have recommended Bay Area Cosmetic Dermatology (Dr. Austin specifically) to three people. I would recommend her to a stranger; she is the best of the best, and I cannot thank her enough. I am so thankful I found her!!!"
"I love coming here to get my hydra facial done. I have seen Dr. Austin for my skin issues, who is absolutely amazing. I also love getting my facial done with Meghan. Meghan is the sweetest and most detail-oriented esthetician? in that clinic."
"I have struggled with severe acne for my whole life and have spent thousands of dollars on proactive, x-out, bioré, natural solutions like witch hazel, tea tree oil, etc. None of these products worked for me and some of them made my skin severely dry, red, or caused my hyper-pigmentation to be more noticeable. I was losing hope that I would ever have clear skin until I came across TCA peels (trichloroacetic acid) on youtube, I saw that there was a lot of positive reviews as well as horror stories , but I felt like I was out of options so I decided to set up a consultation at Bay Area Cosmetic Dermatology, I didn't feel like my skin could get any worse so even if the skin peel didn't work, I felt that It was still worth the risk. When I first arrived, it was a 250 dollar fee for new patients and they looked at my skin and offered several products for a skin care regiment and they told me that my skin issues were caused because my body produced a little more testosterone then a normal woman. They prescribe me spironolactone to help prevent further extreme break outs and tranexamic acid to help with my hyper-pigmentation, after one month I noticed a severe decline in break outs. Before I was on these medications I was getting 5 - 10 new pimples every week plus back acne, after being on these medications it was like 1 or 2 every month. After getting my acne settled, we then started to work on my hyper pigmentation, I had expressed that I wanted a TCA peel but Dr.Austin told me that with my skin tone a TCA peel would be too extreme and might remove the melanin from my skin. I didn't want to ruin my skin tone but I also didn't want the dark spots, Dr.Austin then recommended that I get a less deep peel and we decided to go with either a lactic acid peel or a glycolic acid peel. When I received my first peel I noticed dramatic changes. I still had a lot hyper pigmentation but it was very different from before. I am now 7 peels in and I am very happy with my results! I wish I would have come here sooner, it would have saved me thousands in skin care products that didn't work for me. Each peel I received was 250$, and worth every penny. The pictures below show my current skin condition and what it looked like after my first 3 peels (sorry I only started taking pictures after the first 3!), I will also post what it looks like when its peeling, will update with more photos after this current peel is completely done. These pictures were taken 3 months apart each other."
"Did a cortisone shot for $50 and squeezed me in next day. Other places in town were quoting me $200 plus! Glad I found this place"
"Dr. Hui Austin is a miracle worker. I was very nervous but decided to take to plunge and get Botox and filler. She came highly recommended to my by my friend (who looks amazing) and she did not disappoint. She immediately put me at ease and listened to all my worries and concerns. The results were exactly what I wanted, refreshed but not that overdone face you see on aging starlets. She also recommended some products to treat my rosacea that's been bugging me since I was a teenager and it has cleared it right up! I'm glowing! It feels so good to be comfortable in your own skin and I finally do."
"Dr. Hui Austin has seriously changed my life. When I first came into her office, I had horrible acne. It was really becoming detrimental to my everyday life, and I was feeling so insecure and low about it. After beginning treatment with Dr. Austin, I immediately saw changes. Little did I know how drastic those changes would be. Today, I look in the mirror and am honestly so beyond happy with what I see. My friends who have known me for years are floored by how "perfect my skin is", and are constantly asking who I went to in order to get my skin to where it is now. She is also just the sweetest woman, who wants nothing more than her patients to feel amazing. Highly recommend!! I am a new person because of her."
"Dr. Austin (Hui) has been amazing! She helped correct some horrible swelling that I experienced under the hands of another dermatologist. She and her staff have been lighting-fast at getting me in, answering my questions, and just generally making me feel prioritized and cared for. Dr. Austin does AMAZING work. I am extremely particular about filler and my preferences, and she is so talented and caring and knowledgeable. She answers my questions and lets me know what is best for my features and problem areas. She spends much of her time outside of the practice teaching both residents and other board-certified dermatologists, and is a leader among physicians in her field. I know I am in great hands with her and I feel like I hit the jackpot in finding her practice."
"For a week I was traumatized with my under eye filler by another dermatologist. 4 days before I had to attend my nieces wedding, I called in panic to the Bay Area Dermatology and the receptionist gave my urgent message to Dr. Hui. Dr. Hui called back within an hour after they closed. In detail I told her what had happened the week prior. She could tell I was distraught as I was talking to her. For a week I was hiding behind my glasses and tried my best to avoid everyone. The filler after a week was clearly misplaced and created 2 clear bumps under my eyes that was not natural to my face. All I wanted was to not look tired and to erase some of the circles under my eyes! Dr. Hui calmly listened and completely understood my situation and told me that she would take care of me. Just speaking to Dr. Hui instantly erased any anxiety I had the week prior. She reassured me that the procedure to dissolve the filler is something they do daily. She made it a point to fit me in early the very next day at 9:00am! After consulting with her when I came in, the process to dissolve the filler was around 20 minutes. She and her assistant made the experience very comfortable. I knew I was in safe hands!! I left completely ecstatic and so happy to have my original face back! There was no bruising for me and I left to go back to work! Dr. Andrea Hui Austin saved the day for me and I couldn't be more grateful!! Thank You! PL Berkeley"
"From the moment I called explaining my urgency for an appointment to when I walked out of the doctor's office that same day, I was so incredibly pleased with the entire process. I called this morning a few minutes after they opened mentioning that a rather large cyst-like pimple popped up over night and that my sister's wedding was this weekend and I was desperate to get rid of it. The front desk staff (forgot her name, but the same gal who checked me out at the end) was so nice and accommodating and found a window where they could squeeze me in real quick and administer a cortisone shot THE SAME DAY. I had nurse Mary Krempa who was awesome, knowledgeable, cheerful and genuinely seemed like she wanted the entire process to go well so I would have nothing to worry about on my sister's wedding day. She administered the shot (took two seconds) and while she was describing the process afterwards, I asked her a quick question regarding the redness of the spot. She said that usually they would charge for this, but since I was a new patient and in quite the predicament, she would apply a quick laser to help reduce the redness and inflammation (also took two seconds). She then offered to have the makeup artist at the office help cover up the spot since I was heading straight back to work. Everyone was so nice and accommodating I almost couldn't believe it. I'm a huge fan of customer service and these ladies nailed it! I will definitely be back for more services in the future -"
"Dr. Hui Austin is truly one of the best Cosmetic Dermatologists in the country. I cannot say enough good things about her. She is stylish and chic, has an amazing personality and is dedicated to her patients. She is gifted. I have been her patent for the last year or two and have had Botox, various fillers & Kybella and most recently the Novo thread lift. The thread lift results are magnificent. They were almost immediate and have transformed my facial profile. My cheeks and chin line are beautifully defined but also look natural. Dr. Hui Austin combined the thread lift with dermal fillers and I also had a little Botox touch up. I feel so beautiful. I really do. My confidence is through the roof. Dr. Hui Austin delights in making her patients gorgeous. I am beyond thrilled to have found her."
"I started seeing Dr. Hui (now Austin) in August 2017. I was suffering from really bad acne that started suddenly and in my late 20s. She had me on a very easy regimen that I strictly followed. The acne definitely becomes worse before getting better. I broke out for 3 months, then it stopped suddenly. It takes a lot of patience but I'm so glad I followed through the whole routine because the quality of my face is the best it's ever been my whole life. People are constantly commenting on how great my skin looks. I highly recommend Bay Area Cosmetics!"
"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic. it's worth every minute. i originally went b/c i saw a yelp review from a Sacramanto resident. now, after three treatments, here's the text of my TY note to that Sac reviewer: hi ______, just a quick note to say you were right. your review convinced me to see Dr. Hui (now Dr. Hui Austin). she really knows her stuff! over the years, i'd seen FOUR other dermatologists with little improvement. what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect. my actual results are better then i anticipated. you said it best, _____: life changing!!! much appreciation, -C. BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology. no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams. seriously. strangers. it got to the point, it was interfering with my career."
"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic. it's worth every minute. i originally went b/c i saw a yelp review from a Sacramanto resident. now, after three treatments, here's the text of my TY note to that Sac reviewer:hi ______, just a quick note to say you were right. your review convinced me to see Dr. Hui (now Dr. Hui Austin). she really knows her stuff! over the years, i'd seen FOUR other dermatologists with little improvement. what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect. my actual results are better then i anticipated. you said it best, _____: life changing!!! much appreciation, -C.BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology. no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams. seriously. strangers. it got to the point, it was interfering with my career."
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else! Thanks Mary!"
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else!Thanks Mary!"
"I have been suffering acne for many years. I have visited many dermatologists and tried all types of treatments without having any positive results. Dr. Hui has completely changed my skin. In a few months my acne has dissapeared and the redness caused by it as well! I could have never imagined better results. She is a great professional. After losing all hope that anything would ever work, now I am confident again about my skin. This is the best office you could ever go to."
"The women I've met who work here are amazing! They are professional and caring and truly passionate about getting skin to the best it can be safely and carefully! If you are passionate about skin and excellence in skin care, this is a wonderful office to consider a connection."
"I LOVE Bay Area Cosmetic Derm!!!! I see Garret-Forest,PA and she's so amazing! Super friendly and takes the time to get to know her clients. The office is super clean and very comfortable as well. I always recommend this office to all of my friends :)!"
"My experience at Bay Area Cosmetic Dermatology has truly been exceptional. Having very fair skin, sun damage and redness have been constants for most of my life. After laser treatments with Garrett Forrest, my skin looks better than I thought possible. She was empathetic and did a great job articulating what practices to add to my daily routine to keep my [now perfect] skin. Highly recommend!"
"I love this office!!!!! This is my first time visit and so far so amazing !!!! I truly loved all the people I worked with today . From the receptionists at check in and check out to the doctors ! This office is outstanding. I absolutely loved PA Garrett and her asst Sofia ! They are truly angels ! They made me feel comfortable and happy. I would one hundred percent recommend this office ! :-)"
"Although my review was about my melasma I also had bad scares on my face due to a biking accident. The scars are barely visible now and I forgot to mention it in my original post. I have also gotten my 5th peel and my melasma on the upper lip is barely there. I can easily cover it with the Skinmedica tinted moisturizer from Dr. Hui's office."
"OUTSTANDING! My teenage son had severe cystic acne and I was urgently trying to find a solution. As a mom, I was a wreck and wanted to help my son get better fast. Garrett and her team were the BEST. They were there for us, gave us a ton of information, set us on the right path and we are so grateful for their support and guidance. It took a month or two for my son to look up at school as he wasn't as shy anymore. This team was aggressive and supportive, always there for us with a comforting smile. They know what they're doing when it comes to cystic acne. They really do team up with you and give you the best path to take. I would HIGHLY recommend them."
"Wonderful service and quality. I love chatting with Mary during our bimonthly laser hair removal sessions. She is delightful, intelligent and personable. They have a variety of lasers that accommodate many complexions. I totally recommend them."
"I suffer from acne scarring quite significantly on my cheeks. When I went for my consultation, Dr Hui suggested subcision with micropen treatments & said I'd need 4-6. I was incredibly nervous for the first subcision treatment & Dr. Hui made me feel so comfortable and walked me through the process very slowly. Mary who does my micropen also did this, talking to me the entire time and making sure I was okay. I'm now on my 3rd treatment & can honestly say I am seeing an INCREDIBLE difference in the acne scarring. Dr. Hui also prescribed me tretinoin to use topically in between my treatments. I would say by this point I've tried everything on my skin and this is the one thing that has really, really helped me and I would truly recommend it to anyone with the same issues. My acne is gone and my scarring is subsiding significantly. The nurses are so kind and seem to genuinely care for you. The bruising and swelling after the procedure is pretty bad, you'll have marks for around 5-7 days, but after that you'll LOVE the glow your skin has. I'm also using Vitamin C serum as well as tretinoin & WOW, just so happy with my skin. Thank you so much Dr. Hui."
"I have been going to Garrett for the past year and she is amazing! Always takes the time to understand what's going on, appointments never feel rushed, and I've had great results so far using the items she's prescribed. I've tried other dermatology places but Garrett has been above and beyond the rest!!!"
"I went to Bay Area Dermatology because a few of the girls in my office recommend it. I had developed a really bad case of melasma on my cheeks and upper lip. When I made an appointment they had asked me if I had a preference as to who I wanted to see. I told the receptionist that I had Asian skin so if I could get someone that is familiar with treating common Asian skin issues that would be fantastic. I was scheduled an appointment with Dr. Hui.At my first meet with Dr. Hui she confirmed that I did indeed have melasma and that my next step was to start getting chemical peels 4-6 weeks apart. Wow. Holy smokes! So far I've received 3 chemical peels and the melasma is almost gone. It's at the point where I am able to cover it up with just foundation. Yippee! At my most recent appointment I received my first laser treatment with Mary. I had a 1pm appointment and was seen quickly to start the numbing process. I am one of those people that benifit from the extra time with the numbing cream so I appreciate that the ladies got me started immediately. I was so numb that I barely felt a thing. Definitely one of the easiest laser procedures I have ever done."
"I needed a same day appointment as I had an emergency. These guys came thru with flying colors. Very satisfied with their service. Totally customer service oriented, unlike a lot of other places I have patronized in this category. I will return."
"Dr. Andrea Hui is a very well trained surgeon and cosmetic dermatologist. She provides excellent care and is very committed to her patients. I would recommend her to all my friends and family."
"This review is about Dr Hui- the only person I trust with my face. She is kind and generous with her time, and has an eye for detail. She patiently listened to all my concerns before the procedure and I always leave her office not just looking my best but feeling my best too! Thank you Dr Hui. Cheers, Hillel-"
"Dr Hui is not only an amazing dermatologist but an amazing person as well! I trust her completely and know I'm in good hands whether she's helping me clear up some eczema or filling my lips!"
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. Finally, end of 2016, I decided to ask for professional help. I carefully searched ALL dermatologists across Bay Area. I've read customer reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. Of course, we can go to extreme gym activities or diet, the result might be instant, but the full circle might come sooner too. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them, and fast-forward it to the following 3 months treatment, most likely my skin would not great and get worse."
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. End of 2016, I decided to ask for professional help. I carefully searched & compared ALL DERMATOLOGISTS IN THE BAY AREA, read all the reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on majority positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. Oh boy, months later... If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Don't skip! Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them (e.g., V-beams), and fast-forward it to the following 4 months treatment (e.g., fraxel), most likely my skin would not be ready, and might get worse."
"For more than a decade, I've been suffering severe acne and its scarring. I tried multiple over-the-counter medication and department-store skincare, but none of them are working. End of 2016, I decided to ask for professional help. I carefully searched & compared ALL DERMATOLOGISTS IN THE BAY AREA, read all the reviews and looked for recommendations. Finally, I decided to choose Dr. Hui, based on majority positive reviews, current skin-technology, and personalized treatments-tailored to patients' skin. Oh boy, months later... If I have to summarize it in a sentence: I am VERY GLAD choosing Dr. Hui and her staff. 9 months after seeing her, my skin is clearer, brighter and smoother. I usually shy away from group pictures or wefie (I am barely do selfie), but lately I am happy with my friends' wefie pictures- my skin looks much better. My friends start complementing my skin, and of course my confidence is up. If I can leave few tips, here they are: 1) Skincare takes time. Wrt to skin, it is not instant. It is like going to gym or diet, it takes time to gain muscle/lose weight. 2). Be honest and bring your expectation with dermatologist (in this case, Dr. Hui). She will work with you and for you. That includes fees, timeline, expected/unexpected results, upcoming work/personal trips, etc. 3). Don't skip! Be patience & follow Dr Hui's instructions and suggestions. If I haven't follow them (e.g., V-beams), and fast-forward it to the following 4 months treatment (e.g., fraxel), most likely my skin would not be ready, and might get worse."
"I have had the most experience at Bay Area Cosmetic Dermatology! I have been seeing Dr. Hui to treat my roscea. Almost immediately I saw a difference in my skin and now several months later my friends constantly comment about how amazing my skin looks. I didn't know I could look this way again. Amazing experience!"
"If you're reading this trying to find the right dermatologist to help you... look no further! Dr Hui is amazing! I grind my teeth at night and it caused severe jaw pains and headaches. I came to see Dr Hui and she recommended using Botox to help ease the pain. I was really nervous because I'm hesitant on having any injections on my face, and I asked her so many questions. Dr. Hui was very patient and helped talk through my nerves by educating me on what the Botox would do to help ease the pain. The process was very quick and painless. She's very gentle and has great technique. I highly recommend Dr. Hui!"
"Dr. Hui actually listens and wants to understand what you are coming to see her for. I have to say I was pleasantly surprised by her demeanor and response in our initial appointment. She and I worked together on a treatment plan and adjusted as necessary and I'm so happy with the results! Overall a great experience, and I highly recommend her!"
"Dr. Hui is amazing! I have TMJ and grind my teeth at night. She recommended Botox masseter injections and I'm so glad I did it. The pain and tension in my jaw have gone away and I get better sleep. Her product recommendations have been spot on and my skin is thankful for them. She is also warm, friendly and takes a sincere interest in the lives of her patients. I can't recommend her enough!"
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are.I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are. I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks. I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up. We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game. I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks.I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up.We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game.I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Bay Area Cosmetic Dermatology is beyond my expectations. Dr. Hoi and Dr. Welch provide excellent care. I've suffered from acne for most of my life. Dr.Hoi provided excellent care and Mary works magic with her micropen. I'm so happy I discovered Bay Area Cosmetic. My skin looks so much better, I can't believe it. I am able to feel confident and engage in eye contact. I used to be ashamed and now my skin looks almost perfect. It's unbelievable. A million thanks to Dr.Hoi and Mary. Excellent staff, excellent care."
"I had unwanted filler from a previous provider that I wanted gone. Dr. Hui is really skilled in this area. She flawlessly removed the areas that were too full in just one sitting. I had went to 3 different Dr's prior to finding Dr. Hui, but none were able to actually dissolve the filler. Dr. Hui has incredible filler knowledge and with this comes the need to know how to dissolve. She has a lot of experience on the dissolving product Vitrase, how your body responds to it and how to inject it effectively. A month later I saw her again. Dr. Hui suggested what would naturally suit my face without giving me an altered or unnatural appearance. She gave me options and suggestions with the product used. Everything she was saying was what I wanted addressing. She cares about long term effects and how the injected product will benefit your skin. I am in love with my results! I look so youthful yet natural and I feel so great and it's all thanks to her. Dr. Hui is a master injector, very skilled! When I first went in there her assistant told me listen to her, all her patients love her! I see why now! Listen to her and you will love her! She really is a one stop shop, she does it all. She prescribed me rwo rx products for my face and body that are both sold there. I am loving the results since using both products. The girls will write down the suggested way to use each product according to what Dr. Hui recommends for your skin. So when you go home, it's an easy process. In one laser session, she zapped away broken capillaries that I had around my nose that I had no luck getting rid of in the past. I mean seriously! She's amazing! One visit with her is so effective."
"I was welcomed like a queen! The staff took my jacket and handbag, which relieved my load. I was already feeling weighted by my skin issues, so by allowing me to be escorted into a nice room, free of my belongings, provided an intentional mental attitude to receive the consultation provided by Dr. Hui. Dr. Hui's recommendations were spot on! My daily skin regimen makes my skin feel supple, glowing, and elegant--the prescription for a queen. Thanks, Dr. Hui :). I booked an appointment for a hydra facial by Clare. Oh my goodness. It's was the most thorough cleansing experience I have had in a long time. Clare is professional as well as personable. She explained every procedure which made the experience even more enjoyable. Let's not forget the warm chair and blankets. I didn't want to get up! Oh so sweet and cozy. Thanks to Dr. Kathleen Welsh! Your staff is amazing and represents your vision very well! Fondly, Portia O."
"I was welcomed like a queen! The staff took my jacket and handbag, which relieved my load. I was already feeling weighted by my skin issues, so by allowing me to be escorted into a nice room, free of my belongings, provided an intentional mental attitude to receive the consultation provided by Dr. Hui.Dr. Hui's recommendations were spot on! My daily skin regimen makes my skin feel supple, glowing, and elegant--the prescription for a queen. Thanks, Dr. Hui :).I booked an appointment for a hydra facial by Clare. Oh my goodness. It's was the most thorough cleansing experience I have had in a long time. Clare is professional as well as personable. She explained every procedure which made the experience even more enjoyable. Let's not forget the warm chair and blankets. I didn't want to get up! Oh so sweet and cozy.Thanks to Dr. Kathleen Welsh! Your staff is amazing and represents your vision very well!Fondly,Portia O."
"I have been seeing Dr. Welsh (who was initially recommended to me by my primary care physician) since 2007 for fillers, and more recently, Botox, between once and twice a year. Additionally, two years ago I had an intensive peel and spots on the backs of my hands treated, and last year, a light peel. Although it seems counter-intuitive, I am now paying less per visit than I did ten years ago; I don't need as much! I also am not trying to look decades younger, only slow the external manifestations of aging. This goal is exactly what Dr. Welsh continues to achieve. The work is subtle, yet I am always met with disbelief when I tell people I am fifty-eight. (I should add that I have been using Retin-A since I was thirty, and Dr. Welsh says this makes a huge difference.)Since Dr. Hui has come on board I have seen her once for fillers, with the same excellent results. I wanted to get another intensive peel this year, which Dr. Hui administered eight days ago. The product Dr. Hui currently uses has a much quicker turn-around than the previous two-week period. The treatment is, as Dr. Hui characterized it, "spicy." But the three chili peppers level lasts only for a minute, and my face felt completely normal an hour later. I've been slathering my face with Aquafor (and sunscreen when I am outside) and the peeling has ended. I was a bit concerned as my face peeled much more rapidly than with the previous treatment, but when I saw Dr. Hui for a check-in yesterday she reassured me that this was normal for the new product. I currently have patches of redness in varying size and shade over about a third of my face that will fade over the next three to four days. The skin is beautiful, and I won't feel the need to wear make-up. I am very pleased with the results--at a much lower cost than Fraxel laser treatments.Drs. Welsh and Hui have stellar educations and credentials, yet are down-to-earth. They love their work and it shows. Over ten years I have had only warm, professional interactions with staff, and never once felt pressure to buy products. I have watched my skin and appearance improve under Dr. Welsh's thoughtful care, and am happy that the equally attentive Dr. Hui has joined her. I am looking forward to the next ten years!"
"I have been seeing Dr. Welsh (who was initially recommended to me by my primary care physician) since 2007 for fillers, and more recently, Botox, between once and twice a year. Additionally, two years ago I had an intensive peel and spots on the backs of my hands treated, and last year, a light peel. Although it seems counter-intuitive, I am now paying less per visit than I did ten years ago; I don't need as much! I also am not trying to look decades younger, only slow the external manifestations of aging. This goal is exactly what Dr. Welsh continues to achieve. The work is subtle, yet I am always met with disbelief when I tell people I am fifty-eight. (I should add that I have been using Retin-A since I was thirty, and Dr. Welsh says this makes a huge difference.) Since Dr. Hui has come on board I have seen her once for fillers, with the same excellent results. I wanted to get another intensive peel this year, which Dr. Hui administered eight days ago. The product Dr. Hui currently uses has a much quicker turn-around than the previous two-week period. The treatment is, as Dr. Hui characterized it, "spicy." But the three chili peppers level lasts only for a minute, and my face felt completely normal an hour later. I've been slathering my face with Aquafor (and sunscreen when I am outside) and the peeling has ended. I was a bit concerned as my face peeled much more rapidly than with the previous treatment, but when I saw Dr. Hui for a check-in yesterday she reassured me that this was normal for the new product. I currently have patches of redness in varying size and shade over about a third of my face that will fade over the next three to four days. The skin is beautiful, and I won't feel the need to wear make-up. I am very pleased with the results--at a much lower cost than Fraxel laser treatments. Drs. Welsh and Hui have stellar educations and credentials, yet are down-to-earth. They love their work and it shows. Over ten years I have had only warm, professional interactions with staff, and never once felt pressure to buy products. I have watched my skin and appearance improve under Dr. Welsh's thoughtful care, and am happy that the equally attentive Dr. Hui has joined her. I am looking forward to the next ten years!"
"After years of struggling with acne that presented after my teens and seeing countless dermatologists both in the Bay Area and New York City I had almost given up and accepted I would have acne for the rest of my life. I decided I would try out one last dermatologist, Dr. Hui, before accepting my skin for what it was. By far the best decision I've made! Instead of just writing a prescription and telling me to return in a month, Dr. Hui, took the time to explain on a scientific level what was going on with my skin and addressed specific concerns of mine that no other physician had answered. She is always happy to answer my list of questions! It has only been three months since my first appointment and my skin has never looked so healthy! Thank you Dr. Hui from the bottom of my heart! I can't wait to see what my skin looks like in another three months! Oh, and if you happen to be on the med school path be careful because you might want to change your specialty to derm! = )"
"If you need an honest and accurate opinion of your skin condition, and what you should do to improve it, you must see Dr Andrea Hui. I've been to many dermatologists in the past few years, and she was the only one that could really assist me with my Melasma."
"Dr. hui is the best dermatologists in the Bay Area! I had some Rosacea and contact dermatitis. My skin was constantly red and inflamed. Dr hui recommended a simple skin care routine and my skin improved 100%! It looks flawless now! She has great bed side manner and knows what she is doing. Don't hesitate to go see her."
"I can highly recommend Dr. Hui as a skilled, patient and compassionate dermatologist. The combo gel that she prescribed for my rosacea, that I was very reluctant to try, has made a tremendous difference in the texture of my skin. In addition, she also performed laser treatments for redness. The results are quite remarkable and my condition continues to improve under her care. She's probably as close to a cure as you can get."
"I suffered from melasma for about 5 years after 2 fraxel treatments. I went to two doctors for melasma consultation , but they only pushed for those expensive laser. I was hesitant to do any laser as it was the cause of my melasma and the result can be unpredictable. Basically, I just lost all hope and accepted my fate until I met Dr. Hui! Dr. Hui gave my life back to me!!! I am reborn !!! Before meeting Dr. Hui, I was depressed , and I lost a lot of valuable family times. I didn't want to go on any vacation because all I worried was my face. I was scared to go out during summer time because of the sun exposure. I decided to see Dr. Hui after all the 5 stars reviews on the internet. I travel 120 miles to see Dr. Hui, but I must say I'm a lucky girl because I am finally in good hands! Dr. Hui is honest, compassionate, competent, skilled and knowledgeable. She is up to date on the latest treatment, and she puts patient's safety as her top priority, which is hard to find in the beauty industry these days!! She assessed my previous treatments and came up with a comprehensive treatment that treats me internally & externally! She explained the treatment plan to me and told me other options in case if those fail. She gave me a oral medication which costs less than $10 with my insurance! She introduced a better sunscreen to me to prevent formation of new brown spots. Her office has special formulated Retin-A that will further help with lightening the spot. I am happy to stop using hydroquinone since it was causing redness to my skin & it can't be used on a long term basis. Dr. Hui put me on a safe lightening serum that doesn't cause any irritation to my skin. Within 3 weeks of her regimen, I was comfortable to go out in the public without any makeup !!!! I used to spend 20 minutes putting on makeup & concealer and still looked horrible. Now, my routine is less than 5 mins!!! I am now in the third month of treatment , and my skin improved so much without any procedure! I plan to have a few chemical peels to get rid of those residual pigment. I feel liberated !!!! I am finally being back to myself!! I begin my day with a big smile to myself in the mirror , and it would not have happened if it wasn't for Dr. Hui! Dr. Hui gave me a second chance in life! Not only does she reverse the damage from the laser, I am now on my way to a better version of me. My skin is smoother and healthier than before my melasma. My self-esteem is back up, and I'm no longer depressed. Words can't express my gratitude towards Dr. Hui. For those of you who are suffering from any kind of skin problem, I highly recommend you to see Dr. Hui. Even if you have no major skin concern, Dr. Hui can take your skin to the next level. My sister, who has good skin, started to see Dr.Hui after seeing my dramatic results. She said her pores are smaller, and she has a nice glow now!!! Thank you Dr. Hui for giving my life and my family life back to me!!!"
"I've seen a huge improvement since coming here: fewer fine lines, clearer complexion and no more breakouts. They're very careful about starting you off with only the products and regimen you need (I never feel like I'm being oversold) and will build it up as makes the most sense for you. I've visited a lot of dermatologists and this is easily the best service I've experienced. Dr. Hui is wonderful: and Chrissy is amazing."
"Bay Area Cosmetic Dermatology and especially Dr. Hui is the best dermatologist around!! Anything concerning the skin go to Dr. Hui - absolutely 1000% worth the investment.I first went to Dr. Hui due to a psoriasis flare up and I wanted to have a skin consultation since I am getting married. I had suffered from psoriasis for the last 10 years, visiting multiple dermatologists, with an itchy scalp, skin flakes constantly. Dr. Hui quickly identified that the reason I was not getting better is that I have psoriasis along with seborrheic dermatitis. She took the time to explain to me exactly what that meant, tips for avoiding flare-ups and prescribed a treatment plan that fits in with my lifestyle. At no point did I feel rushed and Dr. Hui took the time to answer all the questions I had. Fast forward 4 weeks later, I am completely cleared of all scaly patches and I am no longer reliant on using topical steroids daily for the first time in 10 years. I can even wear black without fear that white flakes would show up all over my clothes. I wanted to lighten the hyperpigmentation around my face due to earlier years of sun damage and Dr. Hui recommended the IPL (Intense Pulse Light) laser treatment. She even took the time to explain why she was recommending the IPL as oppose to other laser treatments so I was informed when making my decision to go ahead with the treatment. After 1 session the majority of my hyperpigmentation is gone! My skin has never looked better. Just this week, I went on a trip and unfortunately developed a large rash all over my body. I was able to call the office and they were very accommodating to getting me an appointment that same day. I went to see Dr. Hui again and it turns out I contacted scabies. Dr. Hui was once again able to put me to ease and recommend an effective treatment plan. It has been about 2 days and I am already starting to see my skin clear.My fiance also sees Dr. Hui for eczema and also had amazing results. Similarly, he went to another doctor before Dr. Hui and never was able to achieve clear skin without skin lesions. After seeing Dr. Hui my fiance's eczema is under control. Dr. Hui is so extremely knowledgeable, caring and patience that you do not have to worry about going to multiple doctor visits without any results and being rushed out the door. I wish I had heard of Dr. Hui and Bay Area Cosmetic Dermatology years earlier. The amount of savings due to having an effective treatment plan and having a doctor that truly cares about your results is invaluable. So thank you to Dr. Hui and Bay Area Cosmetic Dermatology."
"Submitting this review for my mom, who doesn't have a Yelp account but really wanted to review Dr. Welsh.* * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have.Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"I have asymmetrical chin. One side of the face is a little under-developed than the other. As the most noticeable result, the jar line is incoherent at the tip of the chin with left half about 0.5cm smaller than the right. I always thought it would require complicated and intrusive surgery with thousands of $$$ to fix the asymmetry.After consulting with a renowned plastic surgeon Dr. Eshima, I was advised that a simple chin filler procedure will solve the whole problem and Dr. Hui was recommended. Of course, I did a bit of "google research" before going to Dr. Hui's office just to understand the pros and cons of different common materials, such as Juvederm, Radiesse, etc. During my consultation with Dr. Hui, Juvederm Vollure was brought up. Later I found out that just one month ago, Vollure was approved by FDA although it has been used for a long time in Europe. According to Dr. Hui, Vollure has softer texture than Radiesse but last just as long (dissolve in 1-1.5 years). After agreeing on the material and pricing ($850/cc), she and her staff quickly got on their feet and used one syringe on my most needed area. The procedure itself only took about 10 minutes and Dr. Hui was chatting w me casually the whole time to calm my nerve down with all that needle work. Under half an hour, my life long problem was GONE with almost no pain or any scar at all! I was truly amazed! After 2 sessions of 1 cc Vollure and Dr. Hui's magic hands, the chin now looks amazing! It is as symmetrical as it could ever get! (well, nobody has a 100% symmetrical face) It both looks and feels just like a natural born. The thin needle was a bit scary for the first time, but after the expectation was set, it was almost painless when I went in for the 2nd injection. The marks and light bruise at the tip of the chin went away around 5 days. Almost no noticeable bruising at the second visit. I am also impressed by how welcoming the office feels despite of being a clinic. Friendly staff, nicely prepared snack platters and beverage."
"MELASMA NO MORE! I love love love BACD and Dr. Andrea Hui. I moved to the area last July from the East Coast and was looking for a new doc to help me manage my melasma. I have been dealing with melasma for over five years and nothing seemed to work. It was getting worse and I received contradictory guidance. Dr. Hui is very accessible, really listens, and more importantly personalizes the treatment approach to the patient and skin type. She managed my expectations and gave me reasonable timelines for expecting changes. She also offered me new interventions as they became available. After seven months of faithfully following the skin care regimen she suggested, coupled with peels and medication, I am virtually spot free. I have ventured outside my house with nothing but sunscreen, after years of full coverage makeup to hide the spots. I am ecstatic about the quality of care Dr Hui and the staff at BACD have provided. I never felt like they were unnecessarily pushing products and procedures on me. Without reservations I recommend this practice."
"I can't say enough good things about Dr Welsh and Dr Huy. I have been seeing Dr Welsh for 20 years, since high school. She has saved my face a few times... Severe cystic acne, severe acne scarring all over my entire face, a dog attack that severely mangled my cheek... big stuff. Over the course of my life I have experienced that feeling of shame and insecurity because my face looked so messed up that I didn't want people to look at me. And every time, Dr Welsh put my face back together and then some. Which essentially gives you your life back, because you can face the world with confidence and really show up and be present in conversations, instead of tripping out over how how destroyed your face looks.Those are the extreme cases that Dr Welsh has helped me through. Always, she is compassionate, straight up, and comes up with a game plan and a timeline, and doesn't want to stop until whatever the issue is perfectly resolved. Pretty much everything you want when you put your face in someone's hands.Now I am in my late 30s so there are a new bag of things that that can be improved upon that pop up: wrinkles, face and lips losing its fullness, and discoloration (hyperpigmentation). And again, I don't trust anyone to mess with my face, EVER, unless its Dr Welsh or Dr Huy. Dr Welsh is a master at filler because she basically refuses to make you look unnatural. She will make you look refreshed and well-slept, but even if I beg for slightly fuller lips she looks at me and says, "No." That's what you want. Someone who says no. Dr Huy is amazing. At first I felt like I was cheating on Dr Welsh by seeing her as well but she is awesome and just as skilled. I highly recommend you try her, because they have similar approaches and equal skill set. I am so glad I gave her a chance because she is fantastic and she dealt with this discoloration and redness/rosacea problem that started a year ago. Again, she was sweet and supportive, gave me a game plan and a timeline. exactly what you want when you are stressing over something on your face. I love Dr Huy.Everyone who knows me knows that I call Bay Area Cosmetic Dermatology "my happy place". Such caring, such professionalism and and attention to detail, such a personalized care regimen that makes you feel like you are in the right hands and you can relax and there is light at the end of the tunnel. I am a die-hard supporter."
"I cannot speak highly enough of Dr. Hui!When I first saw her I was suffering from rosacea and as a result, very sensitive skin. I couldn't use any over the counter products like face wash or moisturizer. I also had a lot of tiny red blood vessels that made me look red all the time. And I always had at least one zit at any given time.Dr. Hui took the time to explain why this was all happening and what she was going to do to help. She answered all of my questions and didn't rush through the appointment like so many other doctors do.She ended up recommending a bunch of products as well as laser treatments. Even after the appointment, she was super responsive when I emailed her in a panic because my skin was out of control.Now, everything is great. The rosacea has cleared and so have the zits. I've had several laser treatments to take care of the red blood vessels and Dr. Hui is great at making them as pain-free as possible.I am happy to say that I barely wear makeup anymore and am no longer self conscious."
"Don't bother going anywhere else for your skin concerns!Now that I'm reaching middle-age I had developed a pretty serious case of papular rosacea that was progressively getting worse. After trying several different things nothing was making a difference, in fact, some of the creams/lotions I tried made the rosacea worse! I had been to this practice years before, but had never met with Dr. Hui. She is great, down to earth and really took the time to listen to all of my concerns/questions. I never felt rushed or pressured into buying things I wasn't sure about or felt wouldn't complement what I already had next to my sink.Dr Hui prescribed a simple AM/PM routine along with v beam laser treatment to help eliminate the redness on my cheeks. Within 1 month, my skin felt AND looked great. Their rosacea combo gel is not drying (unlike Metro gel!) and it really helped clear up the redness/papules. I use it nightly along with the other items she suggested. After 4 months, my skin just keeps getting better. If you have skin issues that aren't resolving or you just want to look your very best, I highly recommend making an appointment with Dr. Hui. She is super-knowledgeable about the most current & effective treatments to give you your fabulous, glowy skin back."
"Had my next micro-needling session. Nurse told me I should expect to see more bleeding because deeper needles were used, but interestingly enough right after the treatment, I saw significantly less bruised face than the first time. It healed within 2 days as opposed to 5 days the first time. As for acne scars, after 2 treatments, I see no improvement at all. Overall skin texture has slightly improved though. I am still on the same skin care regime but have had bad breakouts several times since, it's hormonal as far as I can tell. Spironolactone seems to be the key to acne control. Price for the treatment was raised by $50 for my second appointment and I was informed only after the treatment had already been performed, I would give her benefit of doubt, must have forgotten. I enquired elsewhere and their prices are similar to what other clinics offer, so can't complain much. I was told that I would require 4-5 sessions to see results. Looking at the progress rate, I feel I probably would need at-least 10-15 of them to see any significant results. I don't think I am ready to spend that kind of money yet.Well, I posted a somewhat negative review between my appointments, a friend thought that was stupid of me. May be it was, I wouldn't be going back."
"First of all, I want to thank Dr Hui, who has transformed my skin. I have rosacea/acne/eczema (and some other stuff...). I am a doctor myself, and I had tried everything. I had been to numerous dermatologists for lasers and prescriptions creams. I did my research, and I felt like I was following the most up-to-date medical guidelines for my skin and still nothing was getting better. As my skin got worse, I tried Eastern medicine, accupuncture, and regular facials. I was spending too much money and time, but beginning to feel like I wanted to hide because of how bad my skin had gotten. When I read the reviews, it just seemed too good to be true. It's not - Dr Hui is really worth the hype! As soon as I walked in to the clinic, I noticed that all their patients had beautiful, glowing skin. If anything can advertise their results, it's just sitting in their waiting room. Then, I met Dr Hui: she is smart, attentive to details, and confident. She gave me time to explain and listened attentively. I had follow-up questions after the appointment, and she responded within hours. Basically, as a doctor myself, I can say that she is pretty much everything you could want in a doctor. Dr Hui prescribed a super simple regimen along with laser treatment. Although all of the products are helpful, I want to comment on their own clinic rosacea cream, which is uniquely incredible: it is gentler and more effective than any of the prescriptions that I'd tried. Within 2-4 weeks, I saw an improvement: the bumps were gone, the redness was minimal, and the scaling just disappeared. It's been 2.5 months, and my skin just keeps getting better and better. And I've even noticed that I'm getting my glow back. I know it's daunting to come to a dermatologist, and it can be expensive. This is worth it! I can't say enough about how grateful I am for what Dr Hui has done for me. I wish I had come in sooner."
"Dr. hui is the BEST. I felt like she took the time to know me and my skin and prescribed a simple comprehensive regime that has pretty much cured my adult acne and faded the scarring. I'll do anything she tells me"
"After moving to San Francisco, I did a huge amount of research before selecting a dermatologist--I could not be happier that I found Dr. Hui. She is truly exceptional: talented, up to date on all the latest techniques, and is extremely dedicated to her patients. I have been seeing her for over a year now and would trust no one else with my skin. I have never hesitated to recommend friends and family to Dr. Hui because I know they too will have a fantastic experience with her.Dr. Hui and Dr. Welsh have created an outstanding environment at Bay Area Cosmetic Dermatology, filled with the newest technology, and staffed by a wonderful and caring group of people. I give them my highest recommendation!"
"I am the frequent customer of Bay Area Cosmetic dermatology clinic. I was seen by Dr. Welsh's new associate a year ago for Kybella for my puffy eye bags and Fraxel Repair for my face. Tell you all my Asian friends, my eye bags haven't come back and my face is still as smooth and as clear as baby cheeks. It seems it get smoother everyday. I used to hate to look at my reflection on the mirror, but now I really happy with the great result of Dr Andrea Hui's skillful and painless procedure on my face. It holds up for one a year now!!!!!!!!!! Another secret is I follow Dr Hui's skin care program to the last detail. No one can guess my age right!!!"
"I visited Dr. Hui for my acne scars due to a life time acne problem. Before that I have been to many dermatologists back at home and in the Bay Area and she is the only one who has diagnosed my skin problem correctly. My face has always been reddish and flushing due to many factors and I thought that those redness was due to my acne scars. She told me I had rosacea, prescribed some amazing products and started applying fractional laser treatment once a month. Even in couple of weeks after I started the treatment, my face started looking totally different, more clear, more even, smoother and more beautiful. My husband and friends realized the difference right away. Even a friend of mine got the name and number of the clinic. I have three more sessions to go with the fractional laser and I need to use the products at least for four more months. Afterwards she might apply another laser treatment for the scars but maybe we will not need to do it. After many years fighting with acne, scars and redness, thanks to her, I have realized that my scars aren't that bad and there is a solution for my skin problems. Moreover, she is a kind of person that you would want to be friends with. She is very sweet and builds trust right away. She explains complex medical issues in simple words, spends sufficient time to explain each step of the treatment and does not rush to leave the room without answering all your questions. I really like her and am very happy that I have finally found a dermatologist that I can consult for many more years."
"Acne, acne scars, hyper-pigmentation, discoloration, Bay Area Cosmetic Dermatolgy is the place to go! I have been to numerous dermatologist and estheticians in multiple states and have spend upwards of $5,000 before coming to Bay Area Cosmetic Dermatolgy and seeing Dr. Andrea Hui. As soon as Dr. Hui came in the room she knew exactly what I needed to fix my skin. She and along with her awesome, very polite and super knowledgeable assistant, Ariana, will service your skin needs in an unparalleled manner. I am all about one thing, which is results. As mentioned above I have spent and have been to numerous dermatologist that have wasted so much of my time and money. Before meeting with Dr. Hui I used countless creams, injections, peels, facials, etc.,etc.! As a result of so many failed attempts at fixing my scars and pigmentation I started to research, which lead me to Dr. Hui. Meeting with Dr. Hui was unrushed, which encouraged me to fully explain my history, unlike other dermatologist that gives you less then five minutes to explain. I did not want any more creams or facials being that none of that worked, which I made clear to Dr. Hui who completely understood. After talking with Dr Hui we settled on a treatment program, which included the V-Beam, Juvederm Ultra Plus, CO2 laser and subcision, lighting pads and ONE Retin-A cream. This program was not to take place at once but over time as I see her monthly. To tell you the truth, you will need more then one V-Beam session, currently I am on my fifth and my face is clearer then ever before. The subcision was performed when Dr. Hui put in Juvederm Ultra Plus, which took place around the fourth V-Beam session. Subcision along with filler helps with the appearance of acne scars, which Dr. Hui performs painlessly and meticulously. The filler allowed my face to look fuller - NOT botched - just smoother from the trauma left behind from my acne. My lighting pads came after my 2nd visit with Dr. Hiu. She actually recommended the lightening pads as a more affordable solution to help with my brown pigmentation on my shoulder, chest and back so that I didn't have to spend more money on laser. I was very pleased with this idea because I was expecting to spend upwards of $1,400 before Dr. Hui recommended a more reasonable, thoughtful solution. All in all, the prices are NOT expensive and if you want your skin to look great, see Dr. Hui. Not everyone is the same but if you have a skin issues, you will most likely need some sort of IPL laser, which is exactly what Dr Hui specializes in. I have lived in Minnesota and Colorado and the prices are the same as the dermatologist in both land locked states. People say the prices are expensive because cosmetic dermatology as a industry is expensive. If you have any skin issues and would like to finally have them addressed, please visit Dr. Hui and her wonder staff. She is beautiful in and out and will get you the results you need."
"Dr. Andrea Hui is an absolute miracle worker! I came to Dr. Hui extremely frustrated and defeated because my skin was the worst it has ever been - I had acne all over my chin and cheeks and red scars everywhere. Prior to coming to Dr. Hui, I tried everything to get rid of my acne including different dermatologists, several elimination diets and too many harsh skin care products that wouldn't clear up my skin but would just dry it out. I was referred to Dr. Hui by a friend who had been seeing her for a while and had completely cleared up her skin.I was extremely reassured after my first appointment with Dr. Hui as she was confident that she could help clear up my skin and I completely trusted her because I had seen her results on other people. She put me on a new skin care regimen (that I will never change because the products are amazing) and started me on v-beam laser to help fill in the acne scars. She then had me do a couple rounds of the micro pen to stimulate collagen generation. It has been almost a year now and my skin is completely cleared up - I have not broken out in months and my scars have faded. I cannot thank Dr. Hui enough for renewing my confidence and getting my skin back to the smooth, soft, acne free way it was many years ago. I would recommend any one who is fighting acne to go see her - it is beyond worth it!"
"Dr. Hui is hands down the best dermatologist in the Bay Area, and I would argue one of the best in the U.S. I've seen top dermatologists in LA, NYC, and other major cities and none compare with her. I've recommended her to all of my friends."
"I have battled back acne for over 30 years and over that time have seen different dermatologists, have been prescribed oral antibiotics such as erythromycin and doxycycline, have had 3 rounds of Accutane in the late '90's, early 2000's, and tried different prescription creams. Despite all of these efforts, acne and scarring have continued to persist. So after receiving a product sample at a school fundraiser, and looking at their site, I figured I would try yet another approach. After an initial consultation with Dr. Hui 2 months ago and buying many expensive but effective skin products, I started to see a significant improvement in the acne...finally! In a subsequent visit 6 weeks ago, I had a chemical peel with remarkable improvement in the scarring and discoloration. I just had a second chemical peel two days ago and am optimistic that this upcoming summer may be one in which bathing suits and cute sundresses with a scoop neck are a wardrobe possibility. This is life changing for me and I am eternally grateful. Thank you Dr. Hui!"
"Before I started seeing Dr. Hui and Dr. Welsh, I had very oily skin, frequent breakouts and a fair amount of redness and blemishes. I wore cover-up often and carried oil-absorbing sheets with me everywhere. Although I didn't have "severe acne," I was not satisfied with the appearance of my skin, and wished that I didn't need to manage it so much. At Bay Area Cosmetic Dermatology, I have had laser and resurfacing treatments with Dr. Hui, Mary, Claire and Mabel (who are amazing to work with!) and have seen pretty dramatic results in evening my skin complexion and texture, and getting rid of red blemishes. I was initially hesitant to invest in the skin care routine they recommended, as I hadn't had much success with products in the past, but I can honestly say that my skin has never been better. I actually have no problems with oil anymore, and maybe one pimple every few months, which is pretty amazing for me! What sets Bay Area Cosmetic Dermatology apart from other practices I have been to is that they have a tremendous variety of treatments and products available at the office, and the staff is extremely knowledgeable in determining what the specific needs of my skin are and which treatments and products will provide the best results. I genuinely feel that my treatments are customized to me, and not just generic recommendations like I have received in the past. Before I met Dr. Hui and Dr. Welsh, I didn't know that it was possible to change my skin, and not just consistently manage it. It is a relief to have doctors whose recommendations I can trust. I am so grateful to have found this incredible practice, and to finally have skin that I feel confident with! I recommend this practice to anyone!"
"Dr. Hui has changed my life. She is hands down the best dermatologist I have ever seen in my life and has completely changed my skin since I started seeing her a year ago. I am so thankful to have such an awesome dermatologist and team that is available whenever you need them. Anyone who struggles with skin problems or acne, she is the one to see ."
"Dr. Hui is a great dermatologist. If you're are in need to fix your skin, go to her. Just one session and you will get hooked on her attention to detail, truthful advice and great array of treatments. As a teenager I struggled with acne and went through accutane, multiple creams and not many good results. Last year I was starting my 30's and was still struggling with some breakouts mostly on my chin and neck (hormonal acne related to PCOS) and uneven texture overall. I couldn't bare to "become an adult trapped on the skin of a teenager" and found Dr Hui while browsing for "best dermatologist in SF". Since day 1, Dr Hui and her team were amazing, approachable and patient to respond all of my questions. Among many of the services I had were some peelings, dermapen treatments, botox and hydrafacials. Thanks to a personalized skin routine that Dr Hui created for me, I have been acne free for months! People compliment my new "glowy" skin and I rarely need to wear any makeup. Sunblock, powder and off I go! It's hard to believe I once had troubled skin! The experience of each visit is also remarkable: The office space: beautiful, clean and spacious. A team of ladies on the front desk will check you in and make sure to refill all your home care products. There also an amazing option where they can mail you any cream or product that you need. Comes handy when you cannot escape the office but need to refill your creams. The staff: every nurse and practitioners I've had had been courteous and amicable. Claire has been doing most of the appointments and she's the best! She can guide you through every step and let you know what's the purpose of each treatment, or she can let you enjoy your treatment while you immerse on your thoughts. She seems always on a good mood and very easy to be around. She always checks if I feel comfortable through the procedure and makes sure I address any remaining questions to Dr. Hui. The products: high quality brands as SkinMedica, Obagi and Jane Iredale among others. All the appliances and machines seem to be at their best form and clean! Dr. Hui: really nice, knowledgeable and trustable! She promised me a due date for when I would see results and she was on point! We'll continue working to keep my skin on maintenance mode and preserve beautiful skin."