Patient Reviews

About Patient Reviews

We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.

Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin

5.0 Review from I.K. Source: Yelp May 03 2024

"I am so thankful to the BACD team and doctors. My 2024 update is that after miraculous treatment from Dr. Austin, with the latest medicine and technology my skin conditions are essentially 100% cured. (They will need a lifetime of maintenance on my end.) My keloid scars are completely healed and that is really unheard of at other medical practices. I also had rosacea which has also 100% improved. Part of the treatment is learning how to care for and maintain your skin, health, and body.Special thanks to Nurse Ari, who is gentle and kind and makes patients feel cared for and their needs seen. When I have worked with Nurse Ari, my treatments have been relatively painless and my healing time was extremely quick. Ari remembers her patients and always gives them the best care.Special special thanks to the BACD office team who always greets me by name when I arrive and always helps with the questions and needs."

5.0 Review from S.S. Source: Google Apr 23 2024

"Had a great experience with Dr. Austin! She clarified where my product regimen was lacking, prescribed a medication to mitigate this dry patch that always shows up in the same spot on my chin. She did 2 different fillers for different parts of my face. It’s looks great! I have an appointment in 3 months for some laser & a chemical peel. Can’t wait! Thank you so much Dr. Austin."

5.0 Review from A.S. Source: Google Mar 09 2024

"Dr Austin has been helping me with multiple skin challenges for the past 5 years and she and team have been incredible! The significant rosacea I experienced after having my daughter has been tempered to almost nonexistence by Dr Austin and staff. I recommend BACD to all of my friends and family seeking help with ANY kind of skin concern."

5.0 Review from J.R. Source: Google Jun 18 2024

"Dr Austin and staff is the best! 🙏🏼 grateful for all their knowledge, care and help!"

5.0 Review from H.A. Source: Yelp Jun 18 2024

"I have been battling cystic acne for years now and having minimal success from the various treatments suggested by various providers. My sister advised me to see Dr. Austin who when out of her way to spend extra time with me and really educate me about the wholistic issue. With that said, my skin now looks better than it has in years. It is nice to have a provider I trust and is very effective. I would recommend Dr Austin to anyone. Thankful she was willing to take me on as a client."

5.0 Review from E.N. Source: Yelp Jun 13 2024

"Dr Austin is the best! She comes up with innovative solutions, especially for rosacea and is so supportive and kind. She doesn't give up on skin concerns and really wants to find the answer to help you."

5.0 Review from S.M. Source: Google May 31 2024

"Doctor Austin Is truly exceptional! Her expertise,compassion and dedication To her patient care is Unmatched. I Highly recommend her To anyone In need of a fantastic doctor. Love her ❤️"

5.0 Review from S.H. Source: Google May 27 2024

"I love Dr. Andrea Austin. She's so kind and understanding. Her confidence that she can help me with the issues I face is so comforting. Something I have not received at other dermatologists. Her bedside manner is amazing, and she's so gentle with any procedure she's performing to make sure I'm comfortable. She also explains in depth what she's doing, why, and the science of it all, which is more than I have received elsewhere. Her standard of care is top notch. I hope to possibly update with photos when I'm done with my treatments."

5.0 Review from L.H. Source: Google May 14 2024

"Dr. Austin is so professional and helpful in ALL WAYS! She truly is an artist."

5.0 Review from L.G. Source: Google May 14 2024

"I love going to BACD. I feel like Dr. Austin really knows my needs and she creates a plan of action that fits me. Thank you!!"

5.0 Review from T.P. Source: Google Apr 17 2024

"Dr. Austin was great. She was super knowledgeable and made me feel comfortable with my options. She’s highly recommended!"

5.0 Review from K.B. Source: Google Apr 16 2024

"The best! Dr. Austin is so warm and professional. She is an amazing doctor and diagnostician. I’ve been seeing her for more than 10 years and her work is subtle yet effective. I look good, but not “done.” The clinic staff are also amazing and helpful. Everyone there goes the extra mile. My whole family has been treated there."

5.0 Review from J.S. Source: Google Apr 13 2024

"Dr. Austin is an exceptional dermatologist and person. She is extremely knowledgeable, professional and caring. After a lengthy consultation to discuss my skin care/ beauty plan I floated out of the office feeling elated and excited about my next appointment. We are so fortunate to have her in the SF Bay Area. Thank you so much Dr. Austin!"

5.0 Review from M.S. Source: Google Apr 03 2024

"I have been a patient of Dr. Welsh’s / BACD for 17 years. They are perfection in every way! I have unusual skin condition and they figured out how to treat it. I’ve had countless procedures and loved them all. If there is ever an issue, they are very accommodating and work diligently to make sure I’m always happy! Dr. Welsh and Dr. Austin are gifted dermatologist and lovely to boot. I don’t feel like they are rushing ; both doctors take the time to build rapport with me which always puts me at ease in their office. I feel so lucky to have found them!"

5.0 Review from K.K. Source: Google Mar 27 2024

"Dr. Austin always listens to my concerns and comes up with new treatments to answer them. She is a very skilled physician and artist."

5.0 Review from H.L. Source: Google Mar 15 2024

"I've been patient almost ten years now they're the best. Dr. Andrea Austin is the best.❤️❤️❤️ I'm so happy thank you Mina. ."

5.0 Review from E.M. Source: Yelp Feb 17 2024

"I've been seeing Dr. Austin for nearly four years now and she is without a doubt the best dermatologist in SF. Dr. Austin is brilliant and ahead of all the latest, cutting edge treatments, warm and collaborative, and extremely perceptive. I go a few times a year for Botox and Clear + Brilliant treatments (mini laser to heal sun damage). My face tends to be very expressive when I talk, so before I started seeing Dr. Austin, I would accumulate frown/squint lines easily. I also have an active lifestyle and spend a lot of time outdoors in the sun. With the minimal number and dosage of treatments each year, my forehead wrinkles have disappeared, sunspots are gone, and my skin looks so healthy, smooth, and glowing to the point that I'm often told I look over a decade younger than my actual age. Dr. Austin is passionate about helping her clients look their best, and her positive, delightful energy pervades the clinic. She gets to know you as a patient and as a person, so the treatments are tailored uniquely for you, your lifestyle, and your goals for appearance. I want a natural, healthy look and we work together to choose treatment plans that best suit me. Dr. Austin is proactive in recommending the best options for your skin while also not over-prescribing, which I find especially helpful given good skincare is not inexpensive. The investment in my skin has been more than worth it.I can't emphasize enough the human touch throughout the office for a pleasant, welcoming, smooth experience. Dr. Austin always remembers to ask about my latest trip or my pup Pecan. All her team is terrific, unfailingly pleasant, professional and responsive. You are immediately made to feel welcome and comfortable, from the front desk to the medical staff working with you and Dr. Austin. (Special shout out to Monica, who does hydro facials and is wonderful). Communications are always transparent and policies are accurately disclosed upfront for no surprises. I look forward to each visit, and hope you will do something wonderful for yourself and visit Dr. Austin at Bay Area Cosmetic Dermatology too. Dr. Austin and her team are a treasure, and I am grateful to have found them."

5.0 Review from D.C. Source: Yelp Feb 12 2024

"I've tried so many skin care products to address my acne, scars, and texture over the years and nothing worked. Then I went to a "medical spa" to treat my skin issues, which was a big mistake because most med spas just hire sales reps who are not medically trained or certified. They burned my face badly, did not know how to fix it, and told me to try products that made the condition even worse. That was when I decided to consult a dermatologist for a second opinion and was so lucky I found Dr. Austin at BACD!During the initial consultation, Dr. Austin explained what was causing my skin problems, came up with a treatment plan, and answered all of my questions. She's an expert in her field with extensive medical knowledge about how skin reacts to multiple factors such as lifestyle choices or other medical conditions, and I trust that she's considering everything holistically whenever she recommends a treatment. It has been 6 months ever since I started seeing Dr. Austin and my skin looks better than ever. Not only did Dr. Austin fix the damage from the last med spa I went to, but multiple friends have told me that I'm aging in reverse! :) As other reviews mentioned, BACD isn't cheap, but you get what you pay for. I'm thrilled with my care, trust the professional staff members here, and highly recommend seeing Dr. Austin for any skin concerns."

5.0 Review from K.C. Source: Google Feb 06 2024

"Checking in the procedure I had done everything was good. Dear Austin is the best!"

5.0 Review from L.C. Source: Yelp Feb 01 2024

"I’ve been a patient of Dr. Austin for nearly 10 years and she is the best dermatologist I’ve ever been to. She has miraculously healed my rosacea which I have struggled with forever. She’s also fantastic with Botox - undetectable and completely natural looking. She really listens to her patients which hasn’t always been my experience elsewhere. 10/10!"

5.0 Review from J.H. Source: Google Feb 01 2024

"Love dr Austin. So personal and knowledgeable."

5.0 Review from L.C. Source: Yelp Feb 01 2024

"I've been a patient of Dr. Austin for nearly 10 years and she is the best dermatologist I've ever been to. She has miraculously healed my rosacea which I have struggled with forever. She's also fantastic with Botox - undetectable and completely natural looking. She really listens to her patients which hasn't always been my experience elsewhere. 10/10!"

5.0 Review from P.D. Source: Yelp Jan 28 2024

"Dr. Welsh and Dr. Austin have taken exquisite care of me and my skin care needs. The level of professionalism is unmatched and they don’t just try to give you every treatment out there. Rather, they understand your goals and create a plan in alignment with that. The office staff is super helpful in booking and placing product orders. I’m a happy customer of Bay Area Cosmetic Dermatology and highly recommend their services."

5.0 Review from P.D. Source: Yelp Jan 28 2024

"Dr. Welsh and Dr. Austin have taken exquisite care of me and my skin care needs. The level of professionalism is unmatched and they don't just try to give you every treatment out there. Rather, they understand your goals and create a plan in alignment with that. The office staff is super helpful in booking and placing product orders. I'm a happy customer of Bay Area Cosmetic Dermatology and highly recommend their services."

5.0 Review from E.M. Source: Google Jan 16 2024

"Dr. Austin was FABULOUS! She really took her time explaining my treatment options, which was greatly appreciated."

5.0 Review from A.L. Source: Google Jan 10 2024

"Wonderful as always. Dr Austin is very careful and precise. And, I look 10 years younger!"

5.0 Review from M.A. Source: Google Dec 16 2023

"Dr Austin is beyond amazing!"

5.0 Review from M.P. Source: Google Dec 12 2023

"Dr. Austin is AMAZING. Always does incredible work and is so sweet. This institution really prides itself in being a leader in skin care and health. I recommend this place to all of my friends!"

5.0 Review from K.E. Source: Yelp Dec 06 2023

"Dr. Austin is, without a doubt, the most talented doctor I’ve ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it’s her job "to not just know about the skin, but everything going on underneath it." If you’re looking for someone who truly cares, look no further.I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She’s helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I’d take a cross-country flight to see her (and you should, too).She’s constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She’s done extensive research specifically to support my needs better - as she does for every single client. She’s more informed than any doctor I’ve ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine.My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I’m aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner.She’s encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto’s, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She’s suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars.At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn’t cheap, but I find that every single treatment is far more effective than any other office I’ve been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works.I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I’m seeing one of the best dermatologists in the world, and I am so grateful. I can’t sing her praises enough.I’m honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she’s truly changed my life so much.Thank you, Doctor Austin! I can’t wait to see you next!"

5.0 Review from K.E. Source: Yelp Dec 06 2023

"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further.I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too).She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine.My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner.She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars.At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works.I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough.I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much.Thank you, Doctor Austin! I can't wait to see you next!"

5.0 Review from K. Source: Google Dec 03 2023

"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further. I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too). She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine. My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner. She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars. At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works. I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough. I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much. Thank you, Doctor Austin! I can't wait to see you next!"

5.0 Review from C.O. Source: Google Nov 01 2023

"Another great visit to the office today. Totally on time, friendly staff, great communication, and top-notch medical care. I continue to be grateful to have found Dr Austin."

5.0 Review from S.W. Source: Google Oct 31 2023

"I always love coming to see Dr Austin. I love her for her professionalism, expertise, and sense of humor. Thank you for always making me feel beautiful!"

5.0 Review from R.L. Source: Google Oct 25 2023

"Love Dr. Austin… she is so talented"

5.0 Review from C.S. Source: Google Oct 10 2023

"Dr Austin and Sophia were professional, skilled and made me feel comfortable. The team at Bay Area Cosmetics is outstanding. I would never consider going to another practice. I have been a patient here for 17 years. Simply the best, Cathy"

5.0 Review from V.K. Source: Yelp Oct 10 2023

"I began noticing signs of aging in my late 30s. Being a dermatologist myself, I was aware that lost volume could be restored with fillers. It’s crucial to entrust your face to a professional whose results consistently deliver a natural look aligned with your goals.About six years ago, Dr. Hui administered fillers to my cheeks, and the effects endured for many years. Recently, I realized that I needed some enhancements, so I traveled from New York to California to see Dr. Austin. This time, we added a few more syringes to my temples and chin, significantly improving my facial harmony. Even when I showed up at work tired after an overnight flight, I received numerous compliments about my rejuvenated appearance!!!Dr. Austin’s expertise in facial anatomy, artistic proportions, and the quality of different fillers is unparalleled. Moreover, her advice on skincare, prevention, and maintaining youthful skin is invaluable. Plus, she is a pleasure to be around, that makes the experience both enjoyable and informative."

5.0 Review from M.G. Source: Yelp Sep 16 2023

"I've been a SFBAD patient for more than seven years and have received superb medical and cosmetic dermatology care for several conditions, including rosacea, sun damage, actinic keratosis, and plain old aging skin. Dr. Austin, Dr. Welsh, Nurse Katie, Concierge Julie, and other staff members are a gift. Thanks to their expertise, I look a whole lot better now. And thanks to their eagle eyes and careful follow-up, I am healthier. I am so grateful!"

5.0 Review from M.G. Source: Yelp Sep 15 2023

"I’ve been a SFBAD patient for more than seven years and have received superb medical and cosmetic dermatology care for several conditions, including rosacea, sun damage, actinic keratosis, and plain old aging skin. Dr. Austin, Dr. Welsh, Nurse Katie, Concierge Julie, and other staff members are a gift. Thanks to their expertise, I look a whole lot better now. And thanks to their eagle eyes and careful follow-up, I am healthier. I am so grateful!"

5.0 Review from S.L. Source: Google Aug 18 2023

"Dr. Austin is the best! I just love her. At my last visit I showed her an issue that she had not expected and I was worried about. She did not hesitate to address it immediately. She provided a solution that worked extremely well for me and relieved my anxiety. I was very grateful. I always enjoy seeing Dr. Austin. She is such a warm, compassionate, and extremely competent physician. I always feel better when I leave her office. And she’s a diehard Warriors fan as am I!"

5.0 Review from N.L. Source: Google Aug 17 2023

"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her. She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you're looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further. Thank you, Dr. Austin, for your exceptional care and the incredible transformation you've helped me achieve. You've made a significant positive impact on my life, and I am forever grateful."

5.0 Review from N.L. Source: Yelp Aug 17 2023

"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her.She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you're looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further.Thank you, Dr. Austin, for your exceptional care and the incredible transformation you've helped me achieve. You've made a significant positive impact on my life, and I am forever grateful."

5.0 Review from N.L. Source: Yelp Aug 16 2023

"I cannot express how happy and thankful I am with the exceptional care and results I have received from Dr. Austin since 2019. I have tried many dermatologists and can confidently say that Dr. Austin is simply just the best in the industry which is why I will continue to fly from LA to SF just to see her.She takes her time to listen to my concerns and thoroughly assess my skin. Her deep expertise and attention to detail are always evident, giving me a sense of confidence and delivering results no one else has managed to. Her treatment plans are tailored to my unique needs, and each step is always explained with clarity and patience. Unlike other dermatologists, she genuinely cares about my well-being and does not recommend anything I do not need. Trust me, I have tried to go somewhere else that is closer to me but the care and results are far from great when compared to Dr. Austin. I wholeheartedly recommend Dr. Austin to anyone seeking top-tier dermatological care. Her skills and dedication to her patients are truly commendable. If you’re looking for a dermatologist who goes above and beyond to deliver outstanding results, look no further.Thank you, Dr. Austin, for your exceptional care and the incredible transformation you’ve helped me achieve. You’ve made a significant positive impact on my life, and I am forever grateful."

5.0 Review from R.S. Source: Google Aug 15 2023

"Dr. Austin and her teams care, attention to detail, passion, and devotion is impeccable. My skin has never been in such good hands and I can say I feel amazing in my skin everyday due to the amazing people at Bay Area Cosmetic Dermatology."

5.0 Review from E.S. Source: Yelp Aug 11 2023

"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I'll be back!"

5.0 Review from E.S. Source: Yelp Aug 11 2023

"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I’ll be back!"

5.0 Review from A.D. Source: Google Aug 11 2023

"…new to the clinic and all of the procedures and products…I felt very vulnerable coming, after being told by another doctor that my skin was too far gone in the aging process to do anything other than a facelift…I went to see Dr. Austin for a second opinion and she was certain she could help…my skin, appearance and confidence were boosted by my first treatment, and now I’m committed to on-going maintenance with her expertise guiding me…I need a fair amount of reassurance because the whole anti-aging process can be a slippery slope …Dr. Austin’s patient care is as important to me as treatment…"

5.0 Review from E.S. Source: Google Aug 10 2023

"I flew from Boston to see Dr. Austin and it was absolutely worth it! Hands down, I get the best outcome and value every time I visit BACD and I’ll be back!"

5.0 Review from S.N. Source: Google Jul 28 2023

"Always a great experience. Dr Austin is just so excellent at ensuring you look your best! The staff is courteous and professional. I am a client for life."

5.0 Review from E.L. Source: Yelp Jul 20 2023

"Wow! Dr. Austin is a magician. I have melasma, and it has been getting a lot worse over the years because I love the outdoors.  My skin was getting very blotchy from the sun and the heat. So much so that I considered giving up the sports and activities that I love so much. But Dr. Austin has transformed my skin. I noticed the difference almost immediately. I’ve been getting a lot of compliments on how my skin looks great and that I look years younger. Even my male friends are noticing. Most importantly,  Dr. Austin showed me how I can enjoy all the things that I love to do and still maintain healthy and glowing skin. It is life changing.  I have used many different creams, lotions, and potions over the years. Nothing has ever gotten me the results that Dr. Austin has been able to achieve in a very short time.  She is so knowledgeable and compassionate. In fact, everyone I have interacted with at Bayarea Cosmetic Dermotology has been wonderful. I feel so grateful for having found Dr. Austin and her team. I only wish I had found her sooner."

5.0 Review from E.L. Source: Yelp Jul 20 2023

"Wow! Dr. Austin is a magician. I have melasma, and it has been getting a lot worse over the years because I love the outdoors. My skin was getting very blotchy from the sun and the heat. So much so that I considered giving up the sports and activities that I love so much. But Dr. Austin has transformed my skin. I noticed the difference almost immediately. I've been getting a lot of compliments on how my skin looks great and that I look years younger. Even my male friends are noticing. Most importantly, Dr. Austin showed me how I can enjoy all the things that I love to do and still maintain healthy and glowing skin. It is life changing. I have used many different creams, lotions, and potions over the years. Nothing has ever gotten me the results that Dr. Austin has been able to achieve in a very short time. She is so knowledgeable and compassionate. In fact, everyone I have interacted with at Bayarea Cosmetic Dermotology has been wonderful. I feel so grateful for having found Dr. Austin and her team. I only wish I had found her sooner."

5.0 Review from L.C. Source: Google Jun 30 2023

"Dr. Austin is incredibly warm, professional, and knowledgeable. I highly recommend her!"

5.0 Review from D.S. Source: Google Jun 27 2023

"Dr. Austin is an artist. She has a plethora of tools for rejuvenation and enhancing beauty. Her bedside manner is wonderful as well."

5.0 Review from K.K. Source: Google Jun 15 2023

"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."

5.0 Review from M.R. Source: Google May 12 2023

"Dr Austin and team were awesome. Answered all questions and put the the whole visit at ease."

5.0 Review from J.L. Source: Yelp May 11 2023

"I HIGHLY recommend this dermatology practice. Yes, it is pricey but it is worth it in terms of Dr. Austin’s skill and attention to detail, as well as most importantly, THE RESULTS. My skin was fine (in fact, pretty good/nothing to complain about) before going to see Dr. Austin, but after a few treatments and visits, I feel like I have the best skin of my life! Clear, fewer lines, just overall texture has been improved!Ok, so some basic tips if you are like me (a person who normally goes to see a doctor and pays a $20 copay to fix a problem or get a checkup versus trying to improve something about my body):1. Research and prepare yourself BEFORE the visit!  The doctors will tell you about various procedures  that you can do, and it may feel overwhelming at the moment.  I personally found it better to go slowly - lasers and creams, fine, other stuff, no for now, etc. It is also better to have a sense of what various things will cost because there can be sticker shock at the end (e.g., $1,000+ per visit). 2. Better to speak up and communicate directly with the doctor. Every relationship takes time, and the doctor can’t read your mind. Back to point one, if you are a newbie like me, it is totally fine to say no to a procedure and start slowly. Moreover, if you encounter issues (or feel like there is a miscommunication), it’s better to reach out directly to the practice. This happened to me where I misunderstood something Dr Austin said - I reached out to the practice, and she called me back right away, which I really appreciated. 3. It is a medical practice but also a business. At first I thought the quick checkout was jarring especially with sticker shock, but now, I love it! It is very efficient because I’ve been to the practice a few times and understand the rhythm. Thank you BACD!!!"

5.0 Review from J.L. Source: Yelp May 11 2023

"I HIGHLY recommend this dermatology practice. Yes, it is pricey but it is worth it in terms of Dr. Austin's skill and attention to detail, as well as most importantly, THE RESULTS. My skin was fine (in fact, pretty good/nothing to complain about) before going to see Dr. Austin, but after a few treatments and visits, I feel like I have the best skin of my life! Clear, fewer lines, just overall texture has been improved!Ok, so some basic tips if you are like me (a person who normally goes to see a doctor and pays a $20 copay to fix a problem or get a checkup versus trying to improve something about my body):1. Research and prepare yourself BEFORE the visit! The doctors will tell you about various procedures that you can do, and it may feel overwhelming at the moment. I personally found it better to go slowly - lasers and creams, fine, other stuff, no for now, etc. It is also better to have a sense of what various things will cost because there can be sticker shock at the end (e.g., $1,000+ per visit). 2. Better to speak up and communicate directly with the doctor. Every relationship takes time, and the doctor can't read your mind. Back to point one, if you are a newbie like me, it is totally fine to say no to a procedure and start slowly. Moreover, if you encounter issues (or feel like there is a miscommunication), it's better to reach out directly to the practice. This happened to me where I misunderstood something Dr Austin said - I reached out to the practice, and she called me back right away, which I really appreciated. 3. It is a medical practice but also a business. At first I thought the quick checkout was jarring especially with sticker shock, but now, I love it! It is very efficient because I've been to the practice a few times and understand the rhythm. Thank you BACD!!!"

5.0 Review from C.O. Source: Google May 03 2023

"Another excellent experience with Dr Austin. So attentive to every question and everything she has recommended has worked. I’m so grateful to have found her and plan to be a regular customer for many years to come for twice annual visits."

5.0 Review from O.S. Source: Yelp Apr 27 2023

"I have been to many dermatologists in the Bay Area and only since under Dr. Austin's care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"

5.0 Review from O.S. Source: Yelp Apr 27 2023

"I have been to many dermatologists in the Bay Area and only since under Dr. Austin’s care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"

5.0 Review from M.T. Source: Yelp Apr 20 2023

"I can’t say enough great things about BACD. I always have a great experience when I visit.  I recently went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice.  Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable.  I highly recommend this practice."

5.0 Review from M.T. Source: Yelp Apr 20 2023

"I can't say enough great things about BACD. I always have a great experience when I visit. I recently went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."

5.0 Review from C. Source: Google Apr 14 2023

"Dr Austin is lovely. She explained options for me, including pricing, based on my wants."

5.0 Review from M.T. Source: Google Apr 05 2023

"I can't say enough great things about BACD. I always have a great experience when I visit. Today I went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."

5.0 Review from K.D. Source: Google Apr 03 2023

"Dr Austin has the right touch. A true professional with a charming personality to match. A few minutes with her and its years of facial aging wiped away."

5.0 Review from H.L. Source: Google Apr 02 2023

"DR. ANDREA. AUSTIN IS THE BEST!!! I'm so happy with every treatment. Thank you From Mina . 🙂"

5.0 Review from A.S. Source: Google Mar 23 2023

"Dr Austin and staff are amazing. She is super transparent about all the treatments and pricing. Highly recommend her"

5.0 Review from S.L. Source: Yelp Mar 18 2023

"Dr. Austin is awesome. She is extremely competent, skilled, knowledgable, and an expert in her field. I trust her completely. She is also warm, kind, generous and caring. She is the absolute best!  She has done wonders with my skin. I often get compliments and I feel more confident. I actually look forward to my appointments. I always feel welcome and supported by BACD’s entire staff. Everyone is helpful, friendly and pleasant.  Thank you!"

5.0 Review from D.V. Source: Google Mar 17 2023

"Dr. Austin is a miracle worker."

5.0 Review from S.D. Source: Google Mar 16 2023

"Dr Austin is my hero! She exceeds my expectations every time I see her and I cannot recommend her enough."

5.0 Review from K.B. Source: Google Mar 16 2023

"Dr. Austin is amazing and her office staff are professional, attentive and warm."

5.0 Review from J.H. Source: Google Mar 11 2023

"Dr. Austin was wonderful at educating me and I so look forward to the end result of what she designed specifically for me!"

5.0 Review from R.M. Source: Google Mar 07 2023

"My fave Dr Austin. Been seeing her for years. My skin has never looked better. Great friendly staff too."

5.0 Review from M.M. Source: Google Mar 04 2023

"Dr Austin explained her approach and what results would happen. I am very happy with the results. Thank you Dr Austin and team !!"

5.0 Review from K.G. Source: Yelp Mar 02 2023

"I have been seeing Dr. Austin for over 3 years now - and the compliments on my skin just keep increasing despite my age. She put me on a skincare routine that was medically grounded, personalized and quick to turn things around. And she addresses the whole person, from inside out, talking to me about the severe impact of stress on my skin. But what brings me to this review is that in the last year, I have been working with her on thickening my hair (another consequence of aging and stress - thinning hair!) and she has worked a miracle. I can’t tell you how much better I feel about myself thanks to the regiment she has me on (and one that is manageable for a busy person). Dr Austin and the team at BACD are worth every penny. You get the best in science with top doctors in their field, with safe and truly effective treatments. Yes, that doesn’t come cheap. But you only live life once!"

5.0 Review from V.J. Source: Google Feb 24 2023

"I've been coming to BACD since 2019. Dr. Austin and her staff are amazing!"

5.0 Review from J.C. Source: Google Feb 22 2023

"BACD is a lovely and relaxing environment. Dr Austin is exceptional in her knowledge and care. She is personable with abilities beyond her years. A beautiful person inside & out!"

5.0 Review from V.V. Source: Google Feb 21 2023

"Love coming here Dr.Austin and team is amazing"

5.0 Review from T.Z. Source: Google Feb 18 2023

"If you’re ready to have the best skin and face of your life, Dr austin and her staff are the go-tos! Can’t say enough good things, bacd is life changing!"

5.0 Review from L.A. Source: Google Feb 09 2023

"Loved everything about this office! Dr Austin is so nice and patient!"

5.0 Review from S.M. Source: Google Feb 03 2023

"Dr. Austin is kind, thoughtful and thorough.She always keeps my budget in mind for the best possible results. I trust her implicitly!"

5.0 Review from A.C. Source: Google Jan 21 2023

"excellent. The team is very professional,and friendly. Happy with the results. thank you De. Austin"

5.0 Review from E.E. Source: Google Jan 21 2023

"Love love Dr Austin! She is so knowledgeable and provides the best care. I come out looking refreshed and with the knowledge to keep looking my best."

5.0 Review from H.P. Source: Google Jan 13 2023

"I love your office. I always look forward to my visits with Dr Austin and everyone who works there. She provides excellent consultation and recommendations on a consistent basis and the treatments always work and are effective. She has completely transformed my skin and improved my confidence and beauty. I’m so grateful to have found Bay Area Cosmetic Dermatology and it’s clear others have found out about this practice recognizing the growth the office has had since I started coming to see Dr Austin around 2017-2018."

5.0 Review from L.F. Source: Yelp Jan 10 2023

"I have been going to BACD regularly for many years and have never been disappointed. The staff are, without exception, kind and helpful. All of the providers that I have had contact with are incredibly knowledgeable, technically superior, and just genuinely nice. I know that Dr. Austin (the dermatologist I see there) has many other patients yet she always makes me feel like I am the most important person there. She takes the time to answer all my questions and then explains what she’s doing and why. If you are looking for a dermatology practice please believe me when I say that you will not be disappointed with the care you receive at BACD."

5.0 Review from A.A. Source: Google Jan 06 2023

"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."

5.0 Review from T.G. Source: Google Jan 05 2023

"Dr. Austin is an absolute star when it comes to skincare for many skin types and ailments. She is incredibly knowledgeable about the human body, and I always feel at ease when she treats me. I’ve been going to see Dr. Austin since 2016 and the BACD team has always been incredibly kind and thorough. I’d give extra stars if I could!"

5.0 Review from P.D. Source: Yelp Jan 04 2023

"The team at Bay Area Cosmetic Dermatology is incredible. If you’re a celebrity or an every day person looking to take excellent care of your skin, the staff at BACD will treat you the same either way. I have been to a diverse set of dermatologists over the past 15 years and BACD is definitely the absolute best. I am under the care of Dr. Welsh and Dr. Austin, who both stay on the forefront of technology and look out for you without plumping you beyond recognition or pushing services and products on you. They are the best of the best and you can count on personable, high end, quality attention and expertise. Thank you, Dr. Welsh and Dr. Austin, for supporting my commitment to my self and to my skin care!"

5.0 Review from S.S. Source: Yelp Dec 23 2022

"Dr. Austin and the wonderful team at BACD changed my life. I have always had eczema, but it was manageable. During the pandemic, I had a severe flare that covered my whole body and was so painful. It would not go away, and persisted for over a year. My old treatments did not work. I went to see Dr. Austin who took action, made a plan, and supported me throughout the treatment. Within 6 weeks, my skin was clear and has stayed that way. I am pain free. Now, she is helping me look and feel my best. BACD puts patients first. They support you with medical expertise and true care. Highly recommend!"

5.0 Review from M.D. Source: Yelp Dec 20 2022

"I have been going to BACD since 1997 the staff and care I receive has been consist top notch.  I highly recommend Dr Austin - if you are looking for a leading edge practitioner in dermatology she is the doctor to go to! I’ve been seeing her for 3 years now, and at the onset we built a personalized plan that met my lifestyle, budget and goals.  It consists of in office treatments and an at home regime that has delivered amazing results. A Big thanks to Dr Austin for your commitment to excellence and the high standard of care you bring to me and each of your patients."

5.0 Review from A.P. Source: Google Nov 22 2022

"Dr. Hui is amazing. A true expert in her craft with a passion for her work that shows through RESULTS that most promise but cannot attain. Technical brilliance and a genuine kind beside manner. Rare find."

5.0 Review from A.S. Source: Yelp Nov 17 2022

"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."

5.0 Review from Z.C. Source: Yelp Aug 05 2022

"I got carded!!!!!!  And I’m 57 all thanks to the wonderful care I receive from Drs Welsh and Austin!   You two are rock stars!"

5.0 Review from N.K. Source: Yelp May 05 2022

"When looking to regain my pre baby glow, I knew I had to seek out assistance from the one and only Dr. Austin. Not only were we pregnant around the same time so could relate to everything I was going through, she did so with the most empathy and personalized attention I could have ever imagined. Despite me not being local to the bay area, Dr. Austin continues to check in with me addressing any concerns I may have remotely. I seriously could not ask for more (other than to live a little closer). Thank you for all that you do and continue to do!"

5.0 Review from M.K. Source: Google May 05 2022

"When looking to regain my pre baby glow, I knew I had to seek out assistance from the one and only Dr. Austin. Not only were we pregnant around the same time so could relate to everything I was going through, she did so with the most empathy and personalized attention I could have ever imagined. Despite me not being local to the bay area, Dr. Austin continues to check in with me addressing any concerns I may have remotely. I seriously could not ask for more (other than to live a little closer). Thank you for all that you do and continue to do!"

5.0 Review from K.P. Source: Yelp Mar 01 2022

"This review is long overdue! Dr. Austin is incredible at treating rosacea!! Dr. Austin has been life changing for me and my skin. I found her online from searching frantically for someone for years in the Bay who had experience working with rosacea. Rosacea started for me in my early 30s, what felt like out of no where during grad school. After trying many other things, including strictly cutting out foods that were irritating I was still having intense rosacea breakouts. Dr. Austin took pictures, explained what was happening and we went over my skin routine. I learned how there are different types of rosacea, she explained what can irritate it (which can include natural oils!) and then she gave me a very specific skin care routine with products. I saw results almost immediately after using sticking to the topical routine. I recently saw her after 3 years of sticking to my regimen and my skin has greatly improved. I flare maybe a few times a year with stress but it will usually go away that day with combo ointment meant for rosacea. I have even seen lines on my forehead go away with one of the topicals, an added bonus! She is also very encouraging, has a warm bedside manner. If you have been dealing with skin issues and the confidence behind that look no further, Dr. Austin is worth it!"

5.0 Review from T.C. Source: Google Jan 07 2022

"When I turned 40, I decided to find the best cosmetic dermatology office in San Francisco for guidance and treatment. I praise the skin gods that I met Dr. Austin. She quite literally changed my skin… for the better. She’s listened to me, heard my goals and gave me a skin plan that I followed to a T. Two years in, my skin is balanced, bright, and healthy - dare I say youthful :-) if you want the best, don’t look any further."

5.0 Review from K.M. Source: Yelp Dec 20 2021

"This review is long overdue... I have been seeing Dr. Andrea Hui Austin for the past seven years and she is the BEST! I’m a perfectionist and she addresses all of my skin concerns with skill and compassion. I don’t even mind driving up from Los Angeles to see her because she is the only person I trust with my face. She has treated me for and practically erased all of my acne, fine lines and melasma. Thank you, Dr. Austin and all of the sweet staff at BACD!"

5.0 Review from Z.N. Source: Yelp Nov 14 2021

"I’ve gone here for at least two years and have been a patient of Dr. Austin’s and recently switched over to Dr. He after reading some of his reviews. I am so grateful and in awe of his attention to detail and how much he made me feel at ease immediately, not to mention his recommendations that have already improved my skin dramatically. Thank you Dr. He and BACD for having amazing doctors like him."

5.0 Review from T.Z. Source: Yelp Sep 23 2021

"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."

5.0 Review from K.F. Source: Yelp Jun 07 2021

"Dr. Andrea Austin removed some severe sun spots using an alexandrite laser  treatment. I was advised to expect up to three treatments to remove all the damage, but the first application yielded such dramatic results, I did not need any additional ones. After the initial application, I looked like I had chicken pox, but after the scabs healed, my skin looked radiant! I would definitely trust Dr. Austin. She  understands Asian skin (she is Asian herself) and is very experienced. KZF"

5.0 Review from I.K. Source: Yelp Feb 18 2021

"Dr. Austin and team have worked with me on my rosacea and severe keloid scarring for several years. These are skin and body issues that other doctors cannot and will not treat.  This clinic specializes in full service patient care. Meaning your medical issue will be addressed as well as the problem that may be causing it. And they work towards restorative care after the treatment. I wouldn’t go anywhere else for my skin needs. If you need basic, cosmetic, or restorative skin care - this is where you need to be! I am leaving this review because people suffering from severe skin issues will need guidance on where to go. And we need this kind of expertise and medical care in the Bay Area."

5.0 Review from L.C. Source: Yelp Feb 15 2021

"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed.  People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis.  Most of my ice pick scars have filled in.  Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture.  Dr. Austin is amazing and she cares about her patient.  She would call me after the procedure to make sure that I was doing fine.  She also responded very quickly on all my questions related to post-procedure.  Now my skin has been improved further after fraxel laser.  I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age.  Thank you Dr. Austin and her team.  I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for.  Now that my skin is so soft.  I am happy with the results."

5.0 Review from L.S. Source: Yelp Jan 19 2021

"I am not exaggerating when I say that Dr. Andrea Hui Austin is a LIFE CHANGER. I’ve been seeing her for almost two years now for treatment of my rosacea and acne and skin is clearer than it’s ever been, clearer than I ever hoped it would be. I first started seeing Dr. Austin in 2019, a few months after I turned 31. I’d been diagnosed with rosacea in middle school and had otherwise had fairly clear skin until I reached college. In college, I started breaking out more and more frequently until my acne was basically chronic. Some people in my family had late-bloomer acne, so I told myself it would probably just clear up as I got older, and I tried to take the best care of my skin that I could in the meantime. I tried every OTC treatment under the sun, went on different diets, and saw a series of dermatologists who put me on a range of topical medications and oral antibiotics. Nothing made much of a difference and by my late 20s I’d was so close to giving up and resigning myself to having bad skin for the rest of my life, although it made me feel miserable.That’s when I realized that the one thing I hadn’t tried was seeing a dermatologist who specializes in treating rosacea. I did some googling and Dr. Austin’s name came up again and again, so I scheduled a consult. My expectations weren’t high, given how little luck I’d had before. But Dr. Austin completely blew me away in the consult. Not only was she able to explain why my rosacea was causing these breakouts, but I was blown away by her empathy; she started the appointment by asking me to tell her about my history of rosacea and acne and after I went through the litany of things I’d tried she said, "I’m so sorry you had to go through that." It made me tear up to feel like someone cared and understood how much having bad skin can take a toll on self-esteem.She started me on a routine of oral medication and new topical skincare products, and did an excellent job of answering all my questions and explaining how each product or medication worked and why it was necessary. I noticed a difference in my skin within weeks, and once the breakouts were more under control we began a series of laser treatments to help tame the rosacea. As my skin continued to heal and improve, the treatments became less frequent, and I’m now at the point where I only have them a few times a year. My skin has healed enough that she’s also able to address the scarring I have from acne and, honestly, that’s a milestone I never thought I’d reach until I started working with her. She’s continued to be a thoughtful and kind person, celebrating the milestones with me as my skin healed, remembering details about my personal life, and engaging me in conversation during the treatments; I feel like she really cares.As a bonus, the whole BACD staff is competent, professional, and friendly. They keep things running smoothly, call/email back quickly, and have a very flexible auto-ship program that sends my topical products to me four times a year. BACD has done a sterling job of adapting to the pandemic--they’ve put up signage, spaced out appointments, created physical distance in the waiting room, and changed their payment process so you pay in the treatment room. I’ve noticed some other places get lax with these types of measures as the pandemic has gone on, but BACD has been incredibly consistent, which I appreciate.If you have rosacea and acne, Dr. Austin is your gal. She’s truly and completely changed my skin in a way I never thought possible. I highly, highly recommend her!(The photos I’ve included from her office are from before the acne scarring treatment; the personal photos I included are after one acne scarring treatment. No digital filters, no makeup or concealer in any of these photos!)"

5.0 Review from R.H. Source: Yelp Jan 14 2021

"What an incredibly professional and heart felt office.  I have to say that my visit was like no other Dermatology office I have been to.   I worked in the Dermatology field for over 13 years and have worked with many Dermatologist.  Dr. Andrea Hui Austin is like no other.  Her professionalism and exceptional knowledge is astonishing.  She takes the time to get to know you which in my opinion really helps her as a provider get to know what will work best for her patients.  my treatments with Dr. Andrea Hui Austin are spot on, she has brought my skin back to life.  Lets not forget the staff and how they make a patient feel cared for from check in to check out.Couldn’t have asked for a better experience.Five stars all the way!"

5.0 Review from H.M. Source: Google Dec 08 2020

"Dr. Austin has changed my life. My skin has significantly cleared up since I started seeing her, I RARELY get any pimples now and thanks to treatments like the Vbeam laser and TCA cross my scarring is very limited. All the staff and Dr. Austin are friendly and kind, it’s always a good experience going in. Dr. Austin remembers details about my life even when I don’t see her for months at a time. I recommend her to any of my friends who ask for skincare advice. My only complaint is that I didn’t start coming here sooner; I didn’t realize what a big difference having a dermatologist approved skincare routine would make!!"

5.0 Review from P.M. Source: Yelp Oct 16 2020

"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck.  Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."

5.0 Review from T.Z. Source: Yelp Aug 24 2020

"As an esthetician I deeply appreciate the impecccable 5 star job this office does. Dr Austin has a reputation for being extremely careful and honest with her patients and each botox procedure I have had with her has been flawless. I also have to shout out nurse mary who is a rare gem in this industry. She makes any procedure comfortable-- even microneedling. She is so deeply personable and makes every patient feel special. The supporting staff is always so patient and caring as well... and Monica the esthetician who supports dr Austin is another absolute gem and has a fabulous bed side manner-- this office is unique in its precision with treatments and lovely people to make sure you’re always at ease."

5.0 Review from D.W. Source: Yelp Aug 17 2020

"I cannot begin to express my satisfaction with Dr. Andrea Hui-Austin at Bay Area. Cosmetic Dermatology.  During the first 3 months of covid I experienced hair loss.  It was very drastic.  I reached out to Dr Austin and she immediately put in a prescription at my local pharmacy.  She advised about the medications and how they work.  Within 2 weeks there was a change., which Dr Austin advised I would notice.  My scalp wasn’t dry and I noticed growth starting.  I just finished my last dose of the medication and can tell you the results is like night and day from the beginning .  My hair has not only fully grown back in  but it’s thicker as well and my scalp is not dry. You can see in the pictures how the it has filled in during the 3 month period.  I’m so grateful to Dr. Austin, as many of you women know hair loss is very difficult and by Dr Austin reacting promptly it made a huge difference.  She also followed up with me constantly.  I’m so happy and thrilled! Thank you so much Dr Austin you have me back my confidence!"

5.0 Review from J.H. Source: Yelp Jul 26 2020

"Always friendly and professional. Dr. Austin has an artistic eye. I appreciate her "we can always do more later" approach, which is allowed me to try things out, take small steps, and feel confident with my decisions. I always leave the office feeling and looking 10 years younger!"

5.0 Review from L.S. Source: Yelp Jul 16 2020

"7/16/2020Dr. Austin is absolutely the best dermatologist in the US. I have seen countless Dermatologist from Stanford University to Dr. Obagi in Beverly Hills, none of them were able to help my melasma issue. Dr Austin looks out-of-the-box she’s smart, knowledgeable, self-confident and most importantly very experienced! She’s also a very kind beautiful lady who will listen to you and solve your problem. I am so happy I have found her after years of struggle. She has solved my melasma issue and I’m super happy! The treatment is easy and simple, just couple products for the face and a pill to take orally. She might be able to see you on zoom now that we have this pandemic problem. Do not despair whatever skin problem you have she will be able to solve it I am certain! It’s really refreshing to see doctors with this kind of confidence and experience!The office is impeccable and the staff is very kind and helpful as well."

5.0 Review from K.B. Source: Yelp Jun 09 2020

"THE BEST. 110%. Not only is Dr. Welsh, Dr. Austin and Mary (RN) the absolute best team ever, they deliver the highest level of service I have ever experienced in my life anywhere. FLAWLESS.I am SO GRATEFUL to this team for their expertise and kindness. If only every business took this much pride in their service delivery and product, we would be a much a better world."

5.0 Review from R.T. Source: Yelp Mar 07 2020

"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I’ve been with this practice for 4+ years. In addition to the results they achieved for my skin, it’s the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients.The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up  redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It’s truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."

5.0 Review from R.T. Source: Yelp Mar 07 2020

"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I've been with this practice for 4+ years. In addition to the results they achieved for my skin, it's the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients. The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up  redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It's truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."

5.0 Review from M.W. Source: Yelp Dec 30 2019

"I came to Dr. Austin because I had noticed I was experiencing hair loss and was concerned.  She immediately got to work to isolate the problem and ordered a variety of tests to ensure we got an answer.  The tests revealed that I was severely anemic and I then understood why I was also experiencing significant fatigue and a variety of other symptoms.   Dr. Austin provided me with a regimen of iron supplements and a hair growth formula to address both the anemia and the hair loss.  Within a few months, my anemia was resolved and, not only was I regrowing my hair, I truly believe I have more hair than ever before and receive compliments from friends and my hair stylist.  I am so thankful to Dr. Austin for helping me resolve what was a very serious medical issue, as well as a cosmetic one."

5.0 Review from T.Y. Source: Yelp Nov 05 2019

"Dr Steven He is the best! I've visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn't noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"

5.0 Review from S.O. Source: Yelp Nov 03 2019

"I found Bay Area Cosmetic Dermatology via Yelp. I made my first appointment and had to wait for a month and a half to get in which was over a year ago. I had been to so many Dermatologists, Cosmetologists, clowns, rip offs you name it, this wait was so worth!! I had melasma due to my pregnancy, very bad acne scars. When I saw Dr Austin, I bombarded her with all my bad experiences and kept asking for a chemical peel, sounds so funny now:-) She brought me back to earth and came up with a plan and took her time to explain me about my issues first and then the steps of her plan. Within a few months, my melasma was almost gone. We are still working on my acne scars but they ve almost disappeared as well. Dr. Austin is the BEST dermatologist I have ever come across by far!! She fixed all my medical skin issues and my confidence as a result. In the meantime, I moved to South bay and have been driving an hour an a half to Sf to see her!! Also, I started doing Botox and fillers with her (I am 42). This place is worth every penny! Do yourself a favor and go see Dr. Austin if you have skin issues! She is an amazing sorcerer!"

5.0 Review from C.B. Source: Google Oct 26 2019

"I cannot recommend Bay Area Cosmetic more to anyone!... I fly all the way from Manhattan for my treatment here. Dr. Hui is not only an incredible doctor, but her bedside manners are immeasurable and so comforting. The treatment I’ve had here far surpasses other treatments I’ve had before. I fly cross country specifically for her specialty care and precise hands, so it’s the talent and care at this dermatology center that is so worth the wait and travel! I can’t wait to be back again for my next appointment! Thank you so much for your wonderful care! I’m so happy with my results!!"

5.0 Review from M.H. Source: Yelp Oct 23 2019

"Most of my life I have had sensitive skin and needed to use some type of product to maintain and keep it from drying out and looking aged. I was having issues so I consulted with Dr. Hui Austin. She gave great advice and provided the right products to make my skin look fresh, clear, and healthy. Happy with my result, my girlfriend who had eczema, then got help from Dr. Hui Austin as well. Since then her pain and flare-ups rarely occur. We both highly recommend the services of Dr. Hui Austin and can't thank her enough."

5.0 Review from C.B. Source: Yelp Oct 22 2019

"I cannot recommend Bay Area Cosmetic more to anyone!... I fly all the way from Manhattan for my treatment here. Dr. Hui is not only an incredible doctor, but her bedside manners are immeasurable and so comforting. The treatment I've had here far surpasses other treatments I've had before. I fly cross country specifically for her specialty care and precise hands, so it's the talent and care at this dermatology center that is so worth the wait and travel! I can't wait to be back again for my next appointment! Thank you so much for your wonderful care! I'm so happy with my results!!"

5.0 Review from R.L. Source: Yelp Oct 11 2019

"Dr. Austin has worked wonders for my skin. I'm currently 26 years old and have suffered from acne since I was 12. In the pre-Dr.Austin days, my acne would flare up before my period, resulting in 2-4 painful bumps in the chin/cheek areas. It was never bad enough for me to try more serious treatments like Accutane, but the combination of active/healing acne with mild rosacea made me feel like I couldn't go out without several layers of foundation. As a teenager, I tried everything for my acne: salicylic acid spot treatments, benozyl peroxide cleansers, tea tree oil, and clindamycin peroxide (which worked amazingly well for a few weeks until it stopped working completely). In my adult life, I came to accept acne as a recurring monthly struggle, even though I continued to be insanely envious of other Asian women with effortlessly beautiful skin. Earlier this year, my acne suddenly got worse. Instead of annoying (but manageable) monthly spots, I experienced several large, painful cysts along my chin that stayed for weeks. My skin was so bad that makeup didn't help: foundation would flake off almost instantly. I decided to finally see a dermatologist...and luckily I found Dr. Austin! Dr. Austin put me on a treatment consisting primarily of spironolactone and tretinoin. She simplified my skin routine from 10 items to a manageable 4. I can't begin to describe how much my skin has improved. Both spironolactone and tretinoin take a while to kick-in, but after approximately 1 month into the new routine, I started to see dramatic results. No more breakouts, plus my skin texture has improved by so much - coworkers and friends have all commented on the glow! The new routine from Dr. Austin has seriously been a god-send. I wish I had discovered this routine back in high school; it would have saved me so many years of frustration and distress. I now religiously follow my skincare routine - and without exaggerating, I have not had a single pimple in the last 5 months (fingers crossed that it stays that way). I am now working with Dr. Austin to minimize the redness in my face and eliminate the sun spots. Thank you so much, Dr. Austin!"

5.0 Review from T.S. Source: Yelp Sep 03 2019

"I have been seeing Dr. Andrea Hui-Austin for 3 years now and I absolutely love how she has helped me transform my skin. She is extremely knowledgeable, has impeccable bedside manners, and is highly skilled. I always feel comfortable in her hands and leave the office extremely happy with my treatments. I won't let anyone else near my face. Furthermore, her assistants are extremely empathetic. I highly recommend Dr. Hui-Austin!"

5.0 Review from A.L. Source: Yelp Aug 21 2019

"After watching my rosacea get worse for years, I finally decided to get help. Dr. Hui Austin has transformed my skin!! For the first time since junior high, I can go outside wearing only sunscreen and people won't ask me if I'm feeling unwell or if I'm sunburned. She's a teacher who helped me understand what was causing my redness and bumps. She answered all my questions and taught me why certain ingredients or treatments would (or wouldn't!) help me. She's laid out a long-term care plan to keep my skin clear for years. I'm so grateful!"

5.0 Review from J.S. Source: Google Aug 16 2019

"They were so kind from the front staff to the assistant to the Dr just amazing.I really appreciated the attention and knowledge of everyone there and I left feeling very happy..."

5.0 Review from M.C. Source: Facebook Jun 07 2019

"I love Dr. Welsh. I love Dr. Austin."

5.0 Review from T.B. Source: Yelp Jun 03 2019

"Dr. Austin is a miracle worker! When I came to her, I was desperate to fix my acne, and I did not even think it would be possible to be a no makeup girl again... Fast forward like 6 months and Dr. Austin proved me wrong!! Not only did pimples stop (even those deeeep boys!), but then she began process of resurfacing my skin to get rid of scarring and leftover redness. I cannot believe how refined the texture of my skin is now!!!! Literally it's like I got a skin transplant, and keeps getting progressively better the longer I stick with our regimen (have been seeing her for years now!). After seeing how much Dr. Austin was helping my acne, I decided to switch to her for all my injectable needs too... holy crap. I've been reverse aging ever since !!!!!!!!!!!! She gets max results but is MASTER at keeping it just natural enough   Dr. Austin always takes the time to understand the look I want,  and I feel like a goddess every damn time I leave her office!!"

5.0 Review from C.D. Source: Yelp May 20 2019

"Dr. Hui Austin is amazing!! She has honestly changed my life. I have been struggling with melasma for the last five years and have tried so many different treatments spending thousands of dollars with minimal results (cosmelan peel, chemical peels, acupuncture, etc.) After our first initial consultation I felt like I had hope with this condition that had consumed me for years. Her confidence in her work and the results she expects to see I believe is the kind of confidence every doctor should instill in their patients. She came up with a skin care plan for me that included at home care and in office treatments and the results have been life changing. I now get compliments on my skin! Not only has it cleared up my melasma but no more blemishes, less fine lines and shrunken pores are all added bonuses with my skin care regimen. If you have melasma you know how debilitating it can be and Dr. Austin is so incredibly knowledgable on the subject and takes the time to explain how each treatment works while making you feel at complete ease. I can't say enough how thankful I am that I found her and wish all my doctors had the kind of dedication Dr. Austin has to both her work and patients. I always do my homework before having anyone near my skin (I'm talking hours in the blackhole of reading reviews) and after having read other people's success with melasma with Dr. Austin I decided to book a consultation. Six months later I am so happy I did and wanted to return that favor with my own review for any others out there that might be struggling with melasma - there is hope!!!"

5.0 Review from J.B. Source: Yelp May 18 2019

"I have had large dark patches (melasma) on my face for years. I've tried many treatments in the past but it was only remedied by Dr Hui. She has a wealth of knowledge on the condition and created a simple and realistic plan for my skin, including key advice on things to avoid and supplements to boost my skin. Her treatment has cured my melasma and I couldn't be happier. I now live in Australia and travel 12,000 kilometers to see dr hui-Austin. My confidence and skin glow is awesome and people no longer stare at my melasma mask. Thank you!!"

5.0 Review from A.B. Source: Yelp May 07 2019

"Joining Yelp and providing a review for Bay Area Cosmetic is long overdue.  I have been a patient of Bay Area Cosmetic for more years than I can remember (think back to Laurel Village when the office was the size of a closet!!!).  Dr. Kathleen Welsh and Dr. Andrea Hui Austin are the consummate professionals when it comes to dermatology and I trust my face and my skin to no one else.   For over 15 years I saw Dr. Welsh exclusively but in recent years, and as a result of a more robust practice, I have transitioned to being a patient of Dr. Austin.  Through regular visits I am able to maintain a rejuvenated appearance with a clear complexion.  Dr. Austin has a tremendous understanding of the bone structure and muscle placement of the human face. Her skill in administering delicate injections is something to behold. The results to my skin are subtle but with noticeable improvements both in appearance and texture.  I never leave the office looking 'done', rather I leave feeling refreshed and more youthful whilst at the same time looking natural.   On many occasions after receiving injectables I have been able to attend work functions the very same day.  Minimal bruising, no down time and a natural appearance. I have read through many of the reviews for Bay Area Cosmetic, in particular, the 1 and 2 star reviewers who mention long delays in the waiting room.  Unfortunately this happens sometimes, even for long standing loyal patients like myself.  Based on my experience this is because both Dr. Welsh and Dr. Austin are focused when they are in the treatment room with each patient.  When I am in the treatment room with the doctor I have never felt rushed.  On the contrary, both doctors take time to listen and then, most importantly, take their time to administer treatments.  It is because of their highly personalized service and attention to detail with treatment protocols that sometimes they can get a bit behind on the schedule.   Over the years I have recommended many people to Bay Area Cosmetic with confidence and will continue to do so.  I trust my dermatological needs to no other practice in San Francisco."

5.0 Review from S.S. Source: Yelp Apr 24 2019

"Where do I begin?!  Dr. Andrea Austin is a talented dermatologist who is passionate about what she does.  I have struggled with acne and severe redness since I was a teenager, and have seen many dermatologists.  Dr. Austin immediately diagnosed rosacea, and put together a plan of action.  For the past year, I have done a combination of VBeam laser, topical, and oral medication.  The difference has been astounding.  What I thought was straight hormonal acne was really rosacea related.   My skin glows now, and I rarely wear make up.  Now that my skin is under control, Dr. Austin has helped me take it to the next level, and we have started a regime of retin A, botox, and restalyne.   She has an artist's eye, and truly makes you look like a younger, better-rested version of yourself!   The office is very professional and easy to work with.  I appreciate the fridge full of seltzers, and their well stocked over the counter products.   Thank you Dr. Austin!"

5.0 Review from R.H. Source: Yelp Apr 19 2019

"Anyone who's struggling with acne problem, please come to see Dr. Austin! My skin was so much better after the first month visiting here, and now I can walk outside with my bare skin and feel confident about it (of cause I'll still need my eyebrows). Dr. Austin was very patient at explaining the two types of acne I had and recommended a new skincare regiment and prescription pills targeting at those different problems. I never thought washing my face with just water in the morning can have such a big improvement to my skin. If you come to see Dr. Austin, I'm sure she'll recommend even more skincare tips and treatments that will help to improve your skin! Beside Dr. Austin, all the people working here are so nice to chat with. Mary who did my Laser Genesis, Claire who did my Hydro Facial. They are all so professional at doing those treatments and taking care of the skin. Thanks to all of them, my skin has improved so much!"

5.0 Review from C.A. Source: Yelp Apr 18 2019

"Dr. Austin helped me with a hair growth problem I was experiencing and was able to diagnose the problem at first sight. I've also been here for acne problems I was experiencing and Dr. Welsh was able to alleviate my issues. This is definitely the best dermatologist business in San Francisco! Thank you"

5.0 Review from N.V. Source: Yelp Mar 23 2019

"During my visit with Dr. Hui Austin I couldn't of experienced better customer service. I went to Dr. Hui Austin with concerns about my forehead that had always troubled me growing up. As well as wanting to continue to have healthy looking glow.  We came up with the perfect plan of actions that worked with us both. I couldn't be happier with the results. I highly recommend her and her staff to anyone considering your cosmetic needs."

5.0 Review from D.S. Source: Yelp Mar 16 2019

"We have been patients of this practice for several years and feel so very fortunate to have Dr. Welsh and Dr Austin attending to our skin care.   The staff is knowledgeable and efficient and the facilities are excellent.   Both doctors are brilliant dermatologists; so knowledgable and skilled that they can quickly and accurately assess and make treatment recommendations.  As well, both are lovely and personable and committed to their patients.   Our experience here has been exceptional and our skin has never been healthier.     We highly (and frequently) recommend Bay Area Cosmetic Dermatology and both of these wonderful doctors."

5.0 Review from K.W. Source: Yelp Mar 11 2019

"Dr Hui-Austin has made every person in my family better with her brilliant mind, out of the box approach to tough technical skin problems, anti-aging support and serious skin care. We left Stanford for her and never looked back. She is kind, gentle, supportive, inventive and compassionate. Me: 55, Ultherapy, skin cancer checks, Emsala for incontinence!!!!!! Daughter: 18, acne, skin checks, kybella for chin fat pocket inherited from father Son-21, cystic acne, terrible scarring on face and back Husband- skin tags and other issues We all love her! Thank you for everything!!"

5.0 Review from H.W. Source: Yelp Mar 11 2019

"Dr. Hui-Austin is the loveliest doctor I've met in San Francisco. I'm a 90 year old transplant from New York, and Dr. Hui-Austin has successfully treated me for 2 Mohs surgeries, other cancer checks, skin lesions that wouldn't heal on my lower legs, scrapes and falls. The staff treats me with such respect. They help me to the examination room, speak loudly so I can hear and make me feel dignified even as I'm aging. Boy oh boy, am I glad I was recommended to her by another elderly acquaintance. Dr. Hui-Austin is just a good person and a great doctor."

5.0 Review from A.A. Source: Yelp Mar 06 2019

"I've been seeing Dr. Austin for 4+ years to treat my TMJ. She puts Xeomin (different Botox brand) into my jawline every 3 months. Not only are my TMJ headaches gone, but my face is slimmer. Dr. Austin recently suggested starting Xeomin in my forehead for my wrinkles. Now my forehead looks great and I'll continue to add this to my appointments. Thanks Dr. Austin! She is an expert!"

5.0 Review from K.C. Source: Yelp Mar 04 2019

"Dr. Austin is AMAZING. I've recommended her to all my friends and we have all had amazing success! In addition, I suffer from TMJ- she recommend Botox- and WOW I don't have any pain, my face looks drastically slimmer, and I can smile again! Thank you Dr. Austin!"

5.0 Review from A.D. Source: Yelp Mar 03 2019

"Dr. Hui is a master at what she does. I've sent friends and family to her for years and all of them have been happy with the results of her recommendations and treatments (fillers, botox, laser treatments, surgery). She has an incredible eye and a gentle hand. In addition, she has been nothing short of professional, personable and truly caring towards her patients. She has the ability to make you feel completely taken care of and for that reason, she's my go to dermatologist."

5.0 Review from Y.W. Source: Yelp Feb 28 2019

"Dr. Hui Austin  is a wonderful dermatologist and is very knowledgeable in her work. She's by far the best dermatologist I've ever been to and I would definitely reccomend her to anyone who's in need of a dermatologist! My skin is so much better than before. If you have any skin problems, You should definitely see her."

5.0 Review from L.B. Source: Yelp Feb 20 2019

"Dr. Austin is absolutely incredible! I started seeing her close to a year ago for melasma and adult acne (both of which were pretty severe). She did a thorough assessment of my skin, wrote out a treatment plan and got my skin journey started. I've seen amazing results! The melasma on my face has almost completely cleared and my acne is gone! I haven't seen a breakout in months, which for me is HUGE. I can't tell you how many doctors I've seen over the years...Dr. Austin is the only one who has delivered real results. If you are on the fence about getting your skin journey started, go see Dr. Austin! I honestly can't recommend her enough - especially if you're suffering from melasma or acne."

5.0 Review from D.B. Source: Yelp Feb 14 2019

"This review is for Dr. Austin. She's sensational! It took almost a month to see her (new patient) but I knew I needed to see a skin expert. Dr. Austin examined my skin and created a care routine with a list of products and tips. The adult acne (medium) has stopped completely and my skin has started to clear out thanks to the routine as well as medication she prescribed. It's pricey (around $500) but it's so worth it! We're now working on erasing those ugly marks. Thank you Dr. Austin! Please, make the decision to go see her. I hesitated for so long and wasted so much money on pharmacy products. This works! About me: late 20s/ healthy-thin/olive-oily-prone to acne skin"

5.0 Review from L.M. Source: Yelp Feb 10 2019

"Dr. Austin is phenomenal! She is a perfectionist and pays attention to every detail. My skin is in the best shape it's ever been. I can skip makeup and still get compliments... She is honest, incredibly kind and an excellent physician. From injections, Botox, or a peel.. you will not be disappointed; highly recommend."

5.0 Review from L.R. Source: Yelp Jan 24 2019

"I love Dr. Austin. Agree with many other reviewers that she has a magic touch and makes me look younger and more beautiful. Always on time, and consistently great work!"

5.0 Review from J.B. Source: Yelp Jan 03 2019

"I've been treated  with every  rosecea treatment existing and evolving for a period of over thirty years.  Anyone with this condition knows how persistent and difficult it can be to treat  so I did a yelp search using the key word "rosacea" in hopes of finding yet another approach to managing - yelp.com/biz/andrea-hui-…. My search showed Dr. Andrea Hui Huston as having the highest number of positive reviews for rosacea treatment so that is why I chose her and why I am now writing this review. After only a few months of treatment, the changes in my skin have been remarkable.  Not only has the red hue of my face diminished but the texture, smoothness and pore size has improved  quite noticeably.  In my case, Dr. Austin uses a combination of applications including a variety of topicals.  I've always been distrustful of ointments and such that supposedly improve rosacea because they've never worked in the past but for me, these have been incredibly effective.  The severity of flushing I've always had a problem with has reduced dramatically also which I believe in part is the result of an oral medication she prescribed. I am beyond pleased with the effectiveness of treatment I've received from Dr. Hui Austin.  It's my hope that this review may help others find remedy to their problematic dermatological concerns."

5.0 Review from N.G. Source: Yelp Dec 29 2018

"Dr. Austin is the. best. I was really struggling with dark under eye circles and cystic acne on my cheeks. Both are gone and I couldn't be happier. Before it would take 20mins every morning to do my makeup - layers of primer, foundation, concealer. Now my skin is so clear that a bit of blush, gloss and some concealer is all I need. I've always been hesitant with cosmetic procedures and Dr. Austin and her staff have been amazing. I've never felt pressured to try or buy anything. tbh she's discouraged me more than once from trying unnecessary treatments. Dr Austin listens and recommends small natural looking changes."

5.0 Review from R.L. Source: Yelp Dec 20 2018

"Wow.  Time and Time again Dr. Austin has helped me feel more and more beautiful. Her delicate approach with filler and dysport revamps my youth and confidence.  I will never stray from her incredible craft.  100% sold."

5.0 Review from S.C. Source: Yelp Dec 10 2018

"I'm 46 and have been planning on visiting a dermatologist for a few years to have an increasing number of broken veins and milia sorted.  Dr Hui was recommended by a friend and I finally made time for an appointment.  What a revelation.  It transpired I have rosacea, not broken veins, and a combination of a monthly tablet and daily cream have basically cleared it up (this has also had the side benefit of reducing irritation I had in my eyes which is also caused by rosacea, so double win).  I had eczema on my face in my 20's and have always been very wary of new skincare regimes after finding a handful of over the counter creams that didn't aggravate it.  Dr Hui prescribed and provided samples of a proposed regime which within days cleared up some inflammations and made my skin look 10X better.  I've now had 2x laser for light resurfacing and to sort a few veins that became visible when the rosacea cleared.  It requires a few days working from home/weekend (I look a bit like a chipmunk for 4 days), but the impact on my skin texture and tone is incredible.  I've dropped all but a touch of concealer (vs full foundation) and there is a noticeable improvement in small wrinkles as well.  All in all, I wish I'd done this 10 years earlier!!  Dr Hui has a fabulous manner, is super efficient, and works with your schedule in terms of treatments/what you can incorporate into your working life.  I cannot recommend her too highly."

5.0 Review from V.K. Source: Yelp Nov 10 2018

"I was approaching 40, and wanted to have more fresh rejuvenated look without looking unnatural. Dr. Hui has an artistic vision and a light touch. She exactly knew what procedures have to be done and now I am happy with my refreshed look. No bruising and no downtime. Gettin so many complements every day! Pictures say better than words"

5.0 Review from L.C. Source: Yelp Nov 08 2018

"I started seeing Dr. Hui (now Austin) in June 2018.  So far, I'm very satisfied with the result.  I suffered from acne as a teenager which lead to many scars on my face.  I have tried so many different treatments including dermabrasion, CO2 laser, chemical peels, photo facial, micro-needling, etc. in the past 20 years to improve the large pores and scars.  However, some of the treatments made my skin even worse than before and also left more scars on my face.  My skin became extremely sensitive and was prone to scarring after break out.  The micro-needling helps to improve some shallower scars but not the deep ice pick scars.  I was so discouraged but I don't want to live with scars for the rest of my life.  I'm so lucky that found Dr. Hui.  She outlined a treatment plan for me.  She recommended some skin care products, Laser Genesis and TCA Cross.  At first, I was skeptical but I wanted to give it a last try.  At the consultation appointment, Dr. Hui performed the TCA Cross on 5 test spots.  She did not charge me extra for the test spots other than the consultation fee.  So far, I had 2 treatments of Laser Genesis and TCA Cross.  I've been following her face regimen and using all the products she recommended.  I still need to do a few more sessions but I can see a great improvement in my skin.  Most of the scars that have been crossed are much shallower and smaller than before.  There are a few ice pick scars have completely filled in.  I couldn't believe it because those scars were on my face for 20+ years.  TCA cross has shown me the most improvement on my scars of anything I have done before.  The patches on my skin are gone and my skin is much firmer.  I will confine this treatment until all my scars are filled in.  Please keep in mind that the scars may look worse when the scars first fall off but they will continue to fill in and heal over time.  The process can take from 2-6 months after the treatment.  Please be patience.  Dr. Hui and NP Mary are amazing.  I highly recommend Dr. Hui for those who are suffering from acne scars."

5.0 Review from A.T. Source: Yelp Oct 19 2018

"Dr. Austin saved my skin (and my life!) I started seeing Dr. Austin in May, when I was really frustrated and at a breaking point after dealing with severe cystic acne for quite some time. It got so bad that even leaving my house was a struggle. After a quick consultation, Dr. Austin got down to business. She wrote out a clear, easy-to-follow, thorough skincare routine that required topical products & an oral prescription. I left feeling very hopeful for the first time in forever. By July, my skin had cleared up to the point where I felt comfortable leaving my house again with minimal makeup. Once we stopped the breakouts, I did two rounds of V-Beam Laser to address my scarring. Most recently, I went in for my first round of Laser Genesis. It is now October, and I can finally say that I am 100% makeup free! Hardly any remaining scars, no active cysts. Clear, glowing skin thanks to Dr. Austin and her team, who gave me my confidence back. I now have coworkers coming up to me, complimenting my skin and asking what I do for it. I have recommended Bay Area Cosmetic Dermatology (Dr. Austin specifically) to three people. I would recommend her to a stranger; she is the best of the best, and I cannot thank her enough. I am so thankful I found her!!!"

5.0 Review from S.B. Source: Google Sep 25 2018

"BEST DOCTOR I’ve ever seen!!! She truly is one of a kind! I’ve seen Dr. Hui-Austin for a couple of years now for everything from Moh’s surgery to cosmetic treatments and she always amazes me with her kindness, skill and compassion. She has an innate eye for detail and is so gentle I never feel a thing. She always knows just what I need to look and feel my very best. I cannot say enough good things about her and would recommend her to anyone I knew!!!"

5.0 Review from D. Source: RealSelf Sep 20 2018

"Best dermatologist in San Francisco - Dr. Austin is the Best and brightest. I feel so fortunate that she is in San Francisco. She is truly on of the best docs I have ever met. Her knowledge and keen artistic eye are mind blowing. If you are experiencing hair loss, she is the doc to see!!!"

5.0 Review from J.S. Source: Yelp Aug 31 2018

"I love coming here to get my hydra facial done. I have seen Dr. Austin for my skin issues, who is absolutely amazing. I also love getting my facial done with Meghan. Meghan is the sweetest and most detail-oriented esthetician? in that clinic."

5.0 Review from A.A. Source: Yelp Aug 25 2018

"I have struggled with severe acne for my whole life and have spent thousands of dollars on proactive, x-out, bioré, natural solutions like witch hazel, tea tree oil, etc. None of these products worked for me and some of them made my skin severely dry, red, or caused my hyper-pigmentation to be more noticeable. I was losing hope that I would ever have clear skin until I came across TCA peels (trichloroacetic acid) on youtube, I saw that there was a lot of positive reviews as well as horror stories , but I felt like I was out of options so I decided to set up a consultation at Bay Area Cosmetic Dermatology, I didn't feel like my skin could get any worse so even if the skin peel didn't work, I felt that It was still worth the risk. When I first arrived, it was a 250 dollar fee for new patients and they looked at my skin and offered several products for a skin care regiment and they told me that my skin issues were caused because my body produced a little more testosterone then a normal woman. They prescribe me spironolactone to help prevent further extreme break outs and tranexamic acid to help with my hyper-pigmentation, after one month I noticed a severe decline in break outs. Before I was on these medications I was getting 5 - 10 new pimples every week plus back acne, after being on these medications it was like 1 or 2 every month. After getting my acne settled, we then started to work on my hyper pigmentation, I had expressed that I wanted a TCA peel but Dr.Austin told me that with my skin tone a TCA peel would be too extreme and might remove the melanin from my skin. I didn't want to ruin my skin tone but I also didn't want the dark spots, Dr.Austin then recommended that I get a less deep peel and we decided to go with either a lactic acid peel or a glycolic acid peel. When I received my first peel I noticed dramatic changes. I still had a lot hyper pigmentation but it was very different from before. I am now 7 peels in and I am very happy with my results! I wish I would have come here sooner, it would have saved me thousands in skin care products that didn't work for me. Each peel I received was 250$, and worth every penny. The pictures below show my current skin condition and what it looked like after my first 3 peels (sorry I only started taking pictures after the first 3!), I will also post what it looks like when its peeling, will update with more photos after this current peel is completely done. These pictures were taken 3 months apart each other."

5.0 Review from Anonymous Source: Vitals Aug 16 2018

"Excellent - Best and brightest"

5.0 Review from W.J. Source: Google Aug 07 2018

"I've been extremely happy with Dr. Hui on many levels. Her treatments are effective without being overly aggressive (a problem I've encountered in the past). She completely revamped my skin care routine and it's much simpler and my skin is definitely improving! She is very thoughtful and helpful."

5.0 Review from A.O. Source: Yelp Jun 28 2018

"Dr. Hui Austin is a miracle worker. I was very nervous but decided to take to plunge and get Botox and filler. She came highly recommended to my by my friend (who looks amazing) and she did not disappoint. She immediately put me at ease and listened to all my worries and concerns. The results were exactly what I wanted, refreshed but not that overdone face you see on aging starlets. She also recommended some products to treat my rosacea  that's been bugging me since I was a teenager and it has cleared it right up! I'm glowing! It feels so good to be comfortable in your own skin and I finally do."

5.0 Review from C.E. Source: Yelp Jun 25 2018

"Dr. Hui Austin has seriously changed my life. When I first came into her office, I had horrible acne. It was really becoming detrimental to my everyday life, and I was feeling so insecure and low about it. After beginning treatment with Dr. Austin, I immediately saw changes. Little did I know how drastic those changes would be. Today, I look in the mirror and am honestly so beyond happy with what I see. My friends who have known me for years are floored by how "perfect my skin is", and are constantly asking who I went to in order to get my skin to where it is now. She is also just the sweetest woman, who wants nothing more than her patients to feel amazing. Highly recommend!! I am a new person because of her."

5.0 Review from K.M. Source: Yelp Jun 21 2018

"Dr. Austin (Hui) has been amazing! She helped correct some horrible swelling that I experienced under the hands of another dermatologist. She and her staff have been lighting-fast at getting me in, answering my questions, and just generally making me feel prioritized and cared for. Dr. Austin does AMAZING work. I am extremely particular about filler and my preferences, and she is so talented and caring and knowledgeable. She answers my questions and lets me know what is best for my features and problem areas. She spends much of her time outside of the practice teaching both residents and other board-certified dermatologists, and is a leader among physicians in her field. I know I am in great hands with her and I feel like I hit the jackpot in finding her practice."

5.0 Review from P.L. Source: Yelp Jun 20 2018

"For a week I was traumatized with my under eye filler by another dermatologist. 4 days before I had to attend my nieces wedding, I called in panic to the Bay Area Dermatology and the receptionist gave my urgent message to Dr. Hui.  Dr. Hui called back within an hour after they closed. In detail I told her what had happened the week prior. She could tell I was distraught as I was talking to her. For a week I was hiding behind my glasses and tried my best to avoid everyone.  The filler after a week was clearly misplaced and created 2 clear bumps under my eyes that was not natural to my face.  All I wanted was to not look tired and to erase some of the circles under my eyes! Dr. Hui calmly listened and completely understood my situation and told me that she would take care of me.  Just speaking to Dr. Hui instantly erased any anxiety I had the week prior.  She reassured me that the procedure to dissolve the filler is something they do daily.  She made it a point to fit me in  early the very next day at 9:00am! After consulting with her when I came in, the process to dissolve the filler was around 20 minutes.  She and her assistant made the experience very comfortable.  I knew I was in safe hands!! I left completely ecstatic and so happy to have my original face back!  There was no bruising for me and I left to go back to work! Dr. Andrea Hui Austin saved the day for me and I couldn't be more grateful!! Thank You! PL Berkeley"

5.0 Review from L.B. Source: Yelp May 12 2018

"Dr. Hui Austin is truly one of the best Cosmetic Dermatologists in the country.  I cannot say enough good things about her.  She is stylish and chic, has an amazing personality and is dedicated to her patients. She is gifted.  I have been her patent for the last year or two and have had Botox, various fillers & Kybella and most recently the Novo thread lift.  The thread lift results are magnificent. They were almost immediate and have transformed my facial profile.  My cheeks and chin line are beautifully defined but also look natural.  Dr. Hui Austin combined the thread lift with dermal fillers and I also had a little Botox touch up.  I feel so beautiful.  I really do.  My confidence is through the roof.  Dr. Hui Austin delights in making her patients gorgeous.  I am beyond thrilled to have found her."

5.0 Review from J.R. Source: Yelp May 10 2018

"I started seeing Dr. Hui (now Austin) in August 2017. I was suffering from really bad acne that started suddenly and in my late 20s. She had me on a very easy regimen that I strictly followed. The acne definitely becomes worse before getting better. I broke out for 3 months, then it stopped suddenly. It takes a lot of patience but I'm so glad I followed through the whole routine because the quality of my face is the best it's ever been my whole life. People are constantly commenting on how great my skin looks. I highly recommend Bay Area Cosmetics!"

5.0 Review from C.T. Source: Yelp May 03 2018

"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic.  it's worth every minute.  i originally went b/c i saw a yelp review from a Sacramanto resident.  now, after three treatments, here's the text of my TY note to that Sac reviewer: hi ______, just a quick note to say you were right.  your review convinced me to see Dr. Hui (now Dr. Hui Austin).  she really knows her stuff!  over the years, i'd seen FOUR other dermatologists with little improvement.  what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect.  my actual results are better then i anticipated.  you said it best, _____:  life changing!!!  much appreciation, -C. BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology.  no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams.  seriously.  strangers.  it got to the point, it was interfering with my career."

5.0 Review from C.T. Source: Yelp May 03 2018

"when i go to Dr. Hui Austin, it's typically 2.5-3 hours driving each way to get to SF in crowded bay area traffic.  it's worth every minute.  i originally went b/c i saw a yelp review from a Sacramanto resident.  now, after three treatments, here's the text of my TY note to that Sac reviewer:hi ______, just a quick note to say you were right.  your review convinced me to see Dr. Hui (now Dr. Hui Austin).  she really knows her stuff!  over the years, i'd seen FOUR other dermatologists with little improvement.  what i found different with Dr. Hui Austin is that she took the time to consult and explain clearly the factors of melasma and described treatment and results she would expect.  my actual results are better then i anticipated.  you said it best, _____:  life changing!!!  much appreciation, -C.BTW, my melasma was more severe than any of the photos posted on Bay Area Cosmetic Dermatology.  no exaggeration: people approached me in grocery stores and airports, thinking i was a burn victim / recommending fade creams.  seriously.  strangers.  it got to the point, it was interfering with my career."

5.0 Review from M.D. Source: Yelp Apr 16 2018

"I have been suffering acne for many years. I have visited many dermatologists and tried all types of treatments without having any positive results. Dr. Hui has completely changed my skin. In a few months my acne has dissapeared and the redness caused by it as well! I could have never imagined better results. She is a great professional. After losing all hope that anything would ever work, now I am confident again about my skin. This is the best office you could ever go to."

5.0 Review from A.F. Source: Yelp Mar 13 2018

"The women I've met who work here are amazing! They are professional and caring and truly passionate about getting skin to the best it can be safely and carefully! If you are passionate about skin and excellence in skin care, this is a wonderful office to consider a connection."

5.0 Review from HD Source: Office Visit Mar 06 2018

"I highly recommend Dr. Hui- she's a miracle worker! She recommended and used the Excel V laser to get rid of visible blue veins around my eyes and temples. The results have been great. After two treatments the veins are gone and my skin is glowing! Dr. Hui and her team give you their full time and attention and you never feel rushed. If you're looking to reduce or minimize facial veins see Dr. Hui in San Francisco for Excel V treatment!"

5.0 Review from SC Source: Office Visit Mar 05 2018

"I want to recommend the beautiful Dr. Andrea Hui for her excellence. I came in a tired looking 70 year old and left with not just a refreshed 55 year old looking face but feeling 20 years younger in spirit. Dr Andrea took the time address my needs and concerns and using her artistry gave me just what I wanted. I feel truly beautiful. I will return to her again and again."

5.0 Review from J.C. Source: Yelp Mar 02 2018

"Although my review was about my melasma I also had bad scares on my face due to a biking accident. The scars are barely visible now and I forgot to mention it in my original post. I have also gotten my 5th peel and my melasma on the upper lip is barely there. I can easily cover it with the Skinmedica tinted moisturizer from Dr. Hui's office."

5.0 Review from N.D. Source: Yelp Jan 30 2018

"I suffer from acne scarring quite significantly on my cheeks. When I went for my consultation, Dr Hui suggested subcision with micropen treatments & said I'd need 4-6. I was incredibly nervous for the first subcision treatment & Dr. Hui made me feel so comfortable and walked me through the process very slowly. Mary who does my micropen also did this, talking to me the entire time and making sure I was okay. I'm now on my 3rd treatment & can honestly say I am seeing an INCREDIBLE difference in the acne scarring. Dr. Hui also prescribed me tretinoin to use topically in between my treatments. I would say by this point I've tried everything on my skin and this is the one thing that has really, really helped me and I would truly recommend it to anyone with the same issues. My acne is gone and my scarring is subsiding significantly. The nurses are so kind and seem to genuinely care for you. The bruising and swelling after the procedure is pretty bad, you'll have marks for around 5-7 days, but after that you'll LOVE the glow your skin has. I'm also using Vitamin C serum as well as tretinoin & WOW, just so happy with my skin. Thank you so much Dr. Hui."

5.0 Review from J.C. Source: Yelp Dec 01 2017

"I went to Bay Area Dermatology because a few of the girls in my office recommend it. I had developed a really bad case of melasma on my cheeks and upper lip. When I made an appointment they had asked me if I had a preference as to who I wanted to see. I told the receptionist that I had Asian skin so if I could get someone that is familiar with treating common Asian skin issues that would be fantastic. I was scheduled an appointment with Dr. Hui.At my first meet with Dr. Hui she confirmed that I did indeed have melasma and that my next step was to start getting chemical peels 4-6 weeks apart. Wow. Holy smokes! So far I've received 3 chemical peels and the melasma is almost gone. It's at the point where I am able to cover it up with just foundation. Yippee!  At my most recent appointment I received my first laser treatment with Mary. I had a 1pm appointment and was seen quickly to start the numbing process. I am one of those people that benifit from the extra time with the numbing cream so I appreciate that the ladies got me started immediately. I was so numb  that I barely felt a thing. Definitely one of the easiest laser procedures I have ever done."

5.0 Review from M.L. Source: Yelp Oct 24 2017

"Dr. Andrea Hui is a very well trained surgeon and cosmetic dermatologist. She provides excellent care and is very committed to her patients. I would recommend her to all my friends and family."

5.0