Patient Reviews

"My family and I see Cynthia for our skin cancer screenings, botox, and filler. She is so detail oriented, kind, artistic, and lovely. We really appreciate her work."

"Nurse, Mary, is remarkable. Her counsel on skin treatment is respected and spot on. Years under her guidance have served me well. Thank you, Mary!"

"I have complete confidence in Dr Welsh. She has treated me for around 10 years, cleared up my rosacea, removed several pre-cancerous growths and advised me on a number of treatments and procedures that have improved my appearance and the health of my skin considerably. I really like her products and take her advise on all skin issues."

"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."

"I have been to many dermatologists in the Bay Area and only since under Dr. Austin’s care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"

"Dr Hui-Austin has made every person in my family better with her brilliant mind, out of the box approach to tough technical skin problems, anti-aging support and serious skin care. We left Stanford for her and never looked back. She is kind, gentle, supportive, inventive and compassionate. Me: 55, Ultherapy, skin cancer checks, Emsala for incontinence!!!!!! Daughter: 18, acne, skin checks, kybella for chin fat pocket inherited from father Son-21, cystic acne, terrible scarring on face and back Husband- skin tags and other issues We all love her! Thank you for everything!!"

"Dr. Hui-Austin is the loveliest doctor I've met in San Francisco. I'm a 90 year old transplant from New York, and Dr. Hui-Austin has successfully treated me for 2 Mohs surgeries, other cancer checks, skin lesions that wouldn't heal on my lower legs, scrapes and falls. The staff treats me with such respect. They help me to the examination room, speak loudly so I can hear and make me feel dignified even as I'm aging. Boy oh boy, am I glad I was recommended to her by another elderly acquaintance. Dr. Hui-Austin is just a good person and a great doctor."

"So practically overnight, I developed a bright red and very itchy scalp, neck and decollate. My skin was totally inflamed for seemingly no reason. Over a year and a half, I consulted 4 dermatologists in two states seeking a solution and an answer to what caused this. Between these doctors I had a scalp biopsy taken (needed a stitch), was given 3 topical creams, several oral meds, and even a peanut oil based solution to wear on my head, under a plastic cap - overnight for 2 weeks! Talk about annoying and messy. As a new San Franciscan, I made an appointment with Dr Hui for my annual skin check and asked her to take a look. She thought I was either allergic to hair dye or nail polish (allergic contact dermatitis). I was somewhat skeptical about the polish being the cause, I mean after all, how could polish on my nails affect my head? So instead I visited my hair salon to have a glob of hair dye put on my arm, under a bandage, for 48 hours. Thankfully, there was no reaction! So thinking that Dr Hui knows her stuff, I removed the polish on both my fingers and toes. The next day I had no irritation or redness. What a relief and what a simple solution - that no other physician had thought of! Thank you Dr Hui!"

"I've been going to Dr. Welsh for 10 years and have always been pleased with my experience in every way.  Dr. Welsh caught the beginning of skin cancer on my face, which my primary was able to remove immediately.  She and her staff are friendly, warm and attentive.  (Yes, sometimes doctors do run behind...)I love Dr. Welsh and her staff more than they love skin!"

"I have gone to Dr. Welsh for years for skin checks, and have been grateful for her thoroughness. I've had a couple of spots removed and certainly felt that there was professionalism and attentiveness, and I am glad I didn't have anything develop into a problem that was harder to cure. I've also had IPL done by both Katie and Jane. Again, very professional, but also friendly. I was impressed by the amount of information I was given to insure that I knew the risks of what I was doing, as well as what my skin reactions would be and after-care.  I've been VERY pleased with the results. I love this office. I have found all of the people there to be extremely friendly and attentive- I'm not sure why all the negative comments about the staff. I've been going for over 5 years. Maybe you should forget emailing and just lift up the phone, that doesn't seem to be a good method of communication with them. Years of experience with this group makes me want to recommend them to anyone. I just went there yesterday, and was reminded of how much I like them. Added bonus- fairly inexpensive parking lot on the Geary side of the building."