Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin Skin Cancer Screenings Procedures
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"I have been to many dermatologists in the Bay Area and only since under Dr. Austin’s care have I had incredible results. She has been able to effectively treat my post pregnancy case of severe rosacea (5 other derms could not!), accumulated sun damage and sun cancer prevention. I am so grateful. If you are struggling with any skin condition, I know Dr. Austin and team will be able to help. They are amazing!!"
"I have been seeing Dr. Hui Austin for 6 years now and she is the BEST dermatologist who has cared for my skin in my life. I've been seeing dermatologists since I was 12 years old because of acne and I've also moved around the US and Europe. Dr. Hui Austin is honestly a miracle worker. She is always kind and empathetic and I would not entrust my skin to anyone else with some of the procedures I've undergone to "refresh" myself. She helps me with my perioral dermatitis as well as rosacea, and checks me for skin cancer yearly because I worshipped the sun in my younger years. My skin looks amazing. It's as if she has stopped the clock for me and even turned it back! I trust her eye for aesthetics and precision and I've always left her office with a smile. If you are looking to improve the health of your skin or treat yourself to some rejuvenation procedures while still looking glowingly natural I highly recommend Dr. Hui Austin."
"Dr Hui-Austin has made every person in my family better with her brilliant mind, out of the box approach to tough technical skin problems, anti-aging support and serious skin care. We left Stanford for her and never looked back. She is kind, gentle, supportive, inventive and compassionate. Me: 55, Ultherapy, skin cancer checks, Emsala for incontinence!!!!!! Daughter: 18, acne, skin checks, kybella for chin fat pocket inherited from father Son-21, cystic acne, terrible scarring on face and back Husband- skin tags and other issues We all love her! Thank you for everything!!"
"Dr. Hui-Austin is the loveliest doctor I've met in San Francisco. I'm a 90 year old transplant from New York, and Dr. Hui-Austin has successfully treated me for 2 Mohs surgeries, other cancer checks, skin lesions that wouldn't heal on my lower legs, scrapes and falls. The staff treats me with such respect. They help me to the examination room, speak loudly so I can hear and make me feel dignified even as I'm aging. Boy oh boy, am I glad I was recommended to her by another elderly acquaintance. Dr. Hui-Austin is just a good person and a great doctor."
"Dr. Austin is an elite specialist whose work shines with brilliance. I have had the pleasure of working with Dr. Austin to treat skin cancer patients. As a..."
"Dr. Austin is an elite specialist whose work shines with brilliance. I have had the pleasure of working with Dr. Austin to treat skin cancer patients. As a medical contractor, I have worked with countless dermatologists in the Bay Area and am uniquely qualified to deduce their skills in the area of micrographic surgery. Dr. Austin would be the first dermatological surgeon I would personally reach out to perform Mohs surgery on myself or my loved ones. She takes immense pride and care in her work and it is inspiring for the medical staff and the community at large. I am deeply honored and privileged to be able to work with a Dr. who is truly a master of their craft. Dr. Austin’s acumen for medicine and patient care defines the standard for elite practice."
"Dr. Austin is an elite specialist whose work shines with brilliance. I have had the pleasure of working with Dr. Austin to treat skin cancer patients. As a medical contractor, I have worked with countless dermatologists in the Bay Area and am uniquely qualified to deduce their skills in the area of micrographic surgery. Dr. Austin would be the first dermatological surgeon I would personally reach out to perform Mohs surgery on myself or my loved ones. She takes immense pride and care in her work and it is inspiring for the medical staff and the community at large. I am deeply honored and privileged to be able to work with a Dr. who is truly a master of their craft. Dr. Austin's acumen for medicine and patient care defines the standard for elite practice."
"So practically overnight, I developed a bright red and very itchy scalp, neck and decollate. My skin was totally inflamed for seemingly no reason. Over a year and a half, I consulted 4 dermatologists in two states seeking a solution and an answer to what caused this. Between these doctors I had a scalp biopsy taken (needed a stitch), was given 3 topical creams, several oral meds, and even a peanut oil based solution to wear on my head, under a plastic cap - overnight for 2 weeks! Talk about annoying and messy. As a new San Franciscan, I made an appointment with Dr Hui for my annual skin check and asked her to take a look. She thought I was either allergic to hair dye or nail polish (allergic contact dermatitis). I was somewhat skeptical about the polish being the cause, I mean after all, how could polish on my nails affect my head? So instead I visited my hair salon to have a glob of hair dye put on my arm, under a bandage, for 48 hours. Thankfully, there was no reaction! So thinking that Dr Hui knows her stuff, I removed the polish on both my fingers and toes. The next day I had no irritation or redness. What a relief and what a simple solution - that no other physician had thought of! Thank you Dr Hui!"
"Doing Me - Botox, Belotero, & VBeam for Variety of Concerns - San Francisco, CA - It's been a few months since I was summarily broken up with by my former partner of 14 years and right before Valentine's was in an emotional place to focus on ME. I had noticed over the last year that my rosacea was getting worse and the under-eye area was getting noticeably "deeper" and not as full as it once was. In addition, having been raised in the sun, I have had a history of skin cancer (basal & squamous) and wanted to find a Dermatologist who could address the medical & my cosmetic needs. After asking friends who they recommend for a Dermatologist, I made an appointment with Dr. Hui. I could not be more pleased. I've seen Dr. Hui twice and I'm thrilled with my skin elasticity, glow, lift, lightness, and overall appearance! The great part is that I don't look "pulled back" or "plastic" or radically different in any way. I look like me and no one has said to me that I look like I've had "work done." The comments that I've had from friends and family is that I look like I'm glowing and no one knows what I've done! My first visit in February with Dr. Hui was to address the areas on my forehead and eye area with Botox. I had zero bruising and it didn't hurt! I expected the injections to hurt from what I had seen on tv but it didn't! I also had Belotero to fill in the deep recesses of my under eye area and immediately I saw the difference! For more 'intensive' procedures like laser, Dr. Hui and the lovely Medical Assistants do their utmost to minimize any discomfort with icepacks, numbing cream, and prednisone. I've had no bruising or discomfort from any of the procedures I've undergone. While there were needles involved with the Botox and Belotero, I didn't feel any pain whatsoever which really surprised me because I bruise very easily. On my second visit, Dr. Hui addressed my pre-cancerous spots, removed a number of skin tags, and I under went the VBeam laser treatment to my entire face to address the redness due to rosacea. Dr. Hui once again was very upfront about the procedure, costs, why she recommended the VBeam, and made sure that I was very comfortable and numb before the laser treatment. The laser treatment went actually faster than I thought it would and she did my entire face and it didn't hurt as much as I was expecting it to. What I appreciate about Dr. Hui is that she is a genuinely caring person and is passionate about her work which comes through. Dr. Hui isn't just a 'pusher' of products which I presume could be 'easy' for a Dermatologist. Dr. Hui takes you, your face, and issues/concerns into consideration and doesn't want to 'fix what's broken'. I have more treatments planned to address the redness of my skin and she'll continue to monitor my pre-cancerous spots and I look forward to seeing her again. I highly recommend seeing Dr. Hui for all your skin needs. Not only is she a great physician but she's really a very approachable and caring person."
"Face Was "Drooping" and Looking Tired... - Brooklyn, NY - Dr. Hui may be the best doctor I have ever encountered (and I have known many more than the average person). She is extremely professional and yet completely nurturing in her interaction with patients. In her work as a Dermatologic Surgeon everything she does "shows" and there's no room for error; as her patient I know this but when I am being treated by her, I forget it and I feel totally at ease. She has treated me for medical (skin cancer) as well as esthetic concerns and I cannot recommend her highly enough. Thank you Dr. Hui!"