Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin IPL Photofacial Procedures
"Had a great experience with Dr. Austin! She clarified where my product regimen was lacking, prescribed a medication to mitigate this dry patch that always shows up in the same spot on my chin. She did 2 different fillers for different parts of my face. It’s looks great! I have an appointment in 3 months for some laser & a chemical peel. Can’t wait! Thank you so much Dr. Austin."
"I've been seeing Dr. Austin for nearly four years now and she is without a doubt the best dermatologist in SF. Dr. Austin is brilliant and ahead of all the latest, cutting edge treatments, warm and collaborative, and extremely perceptive. I go a few times a year for Botox and Clear + Brilliant treatments (mini laser to heal sun damage). My face tends to be very expressive when I talk, so before I started seeing Dr. Austin, I would accumulate frown/squint lines easily. I also have an active lifestyle and spend a lot of time outdoors in the sun. With the minimal number and dosage of treatments each year, my forehead wrinkles have disappeared, sunspots are gone, and my skin looks so healthy, smooth, and glowing to the point that I'm often told I look over a decade younger than my actual age. Dr. Austin is passionate about helping her clients look their best, and her positive, delightful energy pervades the clinic. She gets to know you as a patient and as a person, so the treatments are tailored uniquely for you, your lifestyle, and your goals for appearance. I want a natural, healthy look and we work together to choose treatment plans that best suit me. Dr. Austin is proactive in recommending the best options for your skin while also not over-prescribing, which I find especially helpful given good skincare is not inexpensive. The investment in my skin has been more than worth it.I can't emphasize enough the human touch throughout the office for a pleasant, welcoming, smooth experience. Dr. Austin always remembers to ask about my latest trip or my pup Pecan. All her team is terrific, unfailingly pleasant, professional and responsive. You are immediately made to feel welcome and comfortable, from the front desk to the medical staff working with you and Dr. Austin. (Special shout out to Monica, who does hydro facials and is wonderful). Communications are always transparent and policies are accurately disclosed upfront for no surprises. I look forward to each visit, and hope you will do something wonderful for yourself and visit Dr. Austin at Bay Area Cosmetic Dermatology too. Dr. Austin and her team are a treasure, and I am grateful to have found them."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks. I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up. We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game. I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don't frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks.I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn't need any makeup to cover up.We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn't get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui's recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game.I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn't miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I'm really looking forward to my results after my second photo facial in a few weeks. It's always pleasant to see Dr. Hui knowing I'm in good hands and my skin as well."
"Bay Area Cosmetic Dermatology and especially Dr. Hui is the best dermatologist around!! Anything concerning the skin go to Dr. Hui - absolutely 1000% worth the investment.I first went to Dr. Hui due to a psoriasis flare up and I wanted to have a skin consultation since I am getting married. I had suffered from psoriasis for the last 10 years, visiting multiple dermatologists, with an itchy scalp, skin flakes constantly. Dr. Hui quickly identified that the reason I was not getting better is that I have psoriasis along with seborrheic dermatitis. She took the time to explain to me exactly what that meant, tips for avoiding flare-ups and prescribed a treatment plan that fits in with my lifestyle. At no point did I feel rushed and Dr. Hui took the time to answer all the questions I had. Fast forward 4 weeks later, I am completely cleared of all scaly patches and I am no longer reliant on using topical steroids daily for the first time in 10 years. I can even wear black without fear that white flakes would show up all over my clothes. I wanted to lighten the hyperpigmentation around my face due to earlier years of sun damage and Dr. Hui recommended the IPL (Intense Pulse Light) laser treatment. She even took the time to explain why she was recommending the IPL as oppose to other laser treatments so I was informed when making my decision to go ahead with the treatment. After 1 session the majority of my hyperpigmentation is gone! My skin has never looked better. Just this week, I went on a trip and unfortunately developed a large rash all over my body. I was able to call the office and they were very accommodating to getting me an appointment that same day. I went to see Dr. Hui again and it turns out I contacted scabies. Dr. Hui was once again able to put me to ease and recommend an effective treatment plan. It has been about 2 days and I am already starting to see my skin clear.My fiance also sees Dr. Hui for eczema and also had amazing results. Similarly, he went to another doctor before Dr. Hui and never was able to achieve clear skin without skin lesions. After seeing Dr. Hui my fiance's eczema is under control. Dr. Hui is so extremely knowledgeable, caring and patience that you do not have to worry about going to multiple doctor visits without any results and being rushed out the door. I wish I had heard of Dr. Hui and Bay Area Cosmetic Dermatology years earlier. The amount of savings due to having an effective treatment plan and having a doctor that truly cares about your results is invaluable. So thank you to Dr. Hui and Bay Area Cosmetic Dermatology."
"Acne, acne scars, hyper-pigmentation, discoloration, Bay Area Cosmetic Dermatolgy is the place to go! I have been to numerous dermatologist and estheticians in multiple states and have spend upwards of $5,000 before coming to Bay Area Cosmetic Dermatolgy and seeing Dr. Andrea Hui. As soon as Dr. Hui came in the room she knew exactly what I needed to fix my skin. She and along with her awesome, very polite and super knowledgeable assistant, Ariana, will service your skin needs in an unparalleled manner. I am all about one thing, which is results. As mentioned above I have spent and have been to numerous dermatologist that have wasted so much of my time and money. Before meeting with Dr. Hui I used countless creams, injections, peels, facials, etc.,etc.! As a result of so many failed attempts at fixing my scars and pigmentation I started to research, which lead me to Dr. Hui. Meeting with Dr. Hui was unrushed, which encouraged me to fully explain my history, unlike other dermatologist that gives you less then five minutes to explain. I did not want any more creams or facials being that none of that worked, which I made clear to Dr. Hui who completely understood. After talking with Dr Hui we settled on a treatment program, which included the V-Beam, Juvederm Ultra Plus, CO2 laser and subcision, lighting pads and ONE Retin-A cream. This program was not to take place at once but over time as I see her monthly. To tell you the truth, you will need more then one V-Beam session, currently I am on my fifth and my face is clearer then ever before. The subcision was performed when Dr. Hui put in Juvederm Ultra Plus, which took place around the fourth V-Beam session. Subcision along with filler helps with the appearance of acne scars, which Dr. Hui performs painlessly and meticulously. The filler allowed my face to look fuller - NOT botched - just smoother from the trauma left behind from my acne. My lighting pads came after my 2nd visit with Dr. Hiu. She actually recommended the lightening pads as a more affordable solution to help with my brown pigmentation on my shoulder, chest and back so that I didn't have to spend more money on laser. I was very pleased with this idea because I was expecting to spend upwards of $1,400 before Dr. Hui recommended a more reasonable, thoughtful solution. All in all, the prices are NOT expensive and if you want your skin to look great, see Dr. Hui. Not everyone is the same but if you have a skin issues, you will most likely need some sort of IPL laser, which is exactly what Dr Hui specializes in. I have lived in Minnesota and Colorado and the prices are the same as the dermatologist in both land locked states. People say the prices are expensive because cosmetic dermatology as a industry is expensive. If you have any skin issues and would like to finally have them addressed, please visit Dr. Hui and her wonder staff. She is beautiful in and out and will get you the results you need."
"There is no need to go anyplace else or see any other dermotologists. Dr. Welsh knows what you need before you even ask for a particular treatment. In many cases, her suggestions are not what you might intend, but better and more effective. She is truly at the top of her field in cosmetic dermatology. Dr. Hui is the best at treating and rectifying problem skin and preventative maintenance. I will no longer see any other doctor for my skin concerns. Their entire staff is deeply knowledgable in all areas of every treatment they offer. I can't say enough about this practice.Treatments I have had: Coolsculpting, IPL, Accutane, Ulthera, V-beam, tattoo removal"
"I have been going to Dr welsh for years and love her practice. This week I was saw Dr. Hui and also had a photo facial with Mary. The treatment I received was amazing. Both were incredibly kind, professional, and amazing at their jobs. I couldn't recommend them more! They also really took their time."