Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin RHA® Procedures
"I've been patient almost ten years now they're the best.Dr. Andrea Austin is the best.❤️❤️❤️With Botox and fillers, I always maintain a natural look. It’s so hard to find a doctor who does the procedures well, but not once has my face ever looked unnatural.I'm so happy thank youMina. ."
"I had another fantastic appointment with Dr. Austin today. Every time I’m in her chair I feel completely at ease and well taken care of. Her knowledge and technique of injectables is amazing. Dr. Austin and her staff are truly the best!!"
"Had a great experience with Dr. Austin! She clarified where my product regimen was lacking, prescribed a medication to mitigate this dry patch that always shows up in the same spot on my chin. She did 2 different fillers for different parts of my face. It’s looks great! I have an appointment in 3 months for some laser & a chemical peel. Can’t wait! Thank you so much Dr. Austin."
"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further. I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too). She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine. My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner. She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars. At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works. I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough. I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much. Thank you, Doctor Austin! I can't wait to see you next!"
"I began noticing signs of aging in my late 30s. Being a dermatologist myself, I was aware that lost volume could be restored with fillers. It’s crucial to entrust your face to a professional whose results consistently deliver a natural look aligned with your goals.About six years ago, Dr. Hui administered fillers to my cheeks, and the effects endured for many years. Recently, I realized that I needed some enhancements, so I traveled from New York to California to see Dr. Austin. This time, we added a few more syringes to my temples and chin, significantly improving my facial harmony. Even when I showed up at work tired after an overnight flight, I received numerous compliments about my rejuvenated appearance!!!Dr. Austin’s expertise in facial anatomy, artistic proportions, and the quality of different fillers is unparalleled. Moreover, her advice on skincare, prevention, and maintaining youthful skin is invaluable. Plus, she is a pleasure to be around, that makes the experience both enjoyable and informative."
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"Dr. Hui is a master at what she does. I’ve sent friends and family to her for years and all of them have been happy with the results of her recommendations and treatments (fillers, botox, laser treatments, surgery). She has an incredible eye and a gentle hand. In addition, she has been nothing short of professional, personable and truly caring towards her patients. She has the ability to make you feel completely taken care of and for that reason, she’s my go to dermatologist."
"Wow, what I can say?! I love Dr. Hui because Dr. Hui made me love my skin again. I don’t frown at myself in the mirror the first thing in the morning anymore. I see an overall improvement in my skin tone and texture and got compliments from coworkers and friends who noticed a difference in a few weeks.I looked up Dr. Hui on yelp and decided to give her a try. My skin before I saw Dr. Hui was very sensitive, dry and sun damaged; my skin was also thinning due to aging so I lost volume around my eyes, cheeks and especially around my smiley line area. I met with Dr. Hui, who quickly identified my skin issues, and took time to ask me what my goals are with my skin, made some recommendations on daily home skin care and answered my questions. Dr. Hui stressed that the majority of improvement to my skin can be done at home if I follow my regime and stay out of sun. Our goal for me is to have beautiful skin that doesn’t need any makeup to cover up.We settled on a home care regime that I thought was agreeable, decided to get fillers that day and photo facials in a few weeks. Dr. Hui performed the injections of the fillers her self, she was fast and gentle and I didn’t get any bruise at all. After I went home, I started using the products she recommended and following the home care regime we agreed upon. My skin has improved significantly over the past few weeks. The products Dr. Hui recommend for me to use as part of my home care skin routine were reasonably priced compared to skin care products at Sephora, SAKs or Neiman. The best part that made me have more confidence in purchasing skin care products based on Dr. Hui’s recommendations is that her recommendations are based on my skin, what need to be improved and what need to be corrected, very personal and there is no guessing game.I went back to see Dr. Hui after 4 weeks of following my home care regime for our scheduled photo facial. Once again, Dr. Hui performed the photo facial herself, she was fast and gentle but took care to make sure she didn’t miss any spots. During the procedure she asked and made sure I was comfortable. She also explained to me what to expect after the photo facial and stressed about staying out the sun while the skin is healing. Dr. Hui also shared her stories of how to keep UV damage low while she was vacationing at the Galapogos, which I thought was very personable and really shows she practices what she preaches. I’m really looking forward to my results after my second photo facial in a few weeks. It’s always pleasant to see Dr. Hui knowing I’m in good hands and my skin as well."
"I have been seeing Dr. Welsh (who was initially recommended to me by my primary care physician) since 2007 for fillers, and more recently, Botox, between once and twice a year. Additionally, two years ago I had an intensive peel and spots on the backs of my hands treated, and last year, a light peel. Although it seems counter-intuitive, I am now paying less per visit than I did ten years ago; I don’t need as much! I also am not trying to look decades younger, only slow the external manifestations of aging. This goal is exactly what Dr. Welsh continues to achieve. The work is subtle, yet I am always met with disbelief when I tell people I am fifty-eight. (I should add that I have been using Retin-A since I was thirty, and Dr. Welsh says this makes a huge difference.)Since Dr. Hui has come on board I have seen her once for fillers, with the same excellent results. I wanted to get another intensive peel this year, which Dr. Hui administered eight days ago. The product Dr. Hui currently uses has a much quicker turn-around than the previous two-week period. The treatment is, as Dr. Hui characterized it, "spicy." But the three chili peppers level lasts only for a minute, and my face felt completely normal an hour later. I’ve been slathering my face with Aquafor (and sunscreen when I am outside) and the peeling has ended. I was a bit concerned as my face peeled much more rapidly than with the previous treatment, but when I saw Dr. Hui for a check-in yesterday she reassured me that this was normal for the new product. I currently have patches of redness in varying size and shade over about a third of my face that will fade over the next three to four days. The skin is beautiful, and I won’t feel the need to wear make-up. I am very pleased with the results--at a much lower cost than Fraxel laser treatments.Drs. Welsh and Hui have stellar educations and credentials, yet are down-to-earth. They love their work and it shows. Over ten years I have had only warm, professional interactions with staff, and never once felt pressure to buy products. I have watched my skin and appearance improve under Dr. Welsh’s thoughtful care, and am happy that the equally attentive Dr. Hui has joined her. I am looking forward to the next ten years!"
"At 38 I noticed I was getting dark circles under my eyes. After much research, I decided on Belotero, and the offices of Dr. Kathleen M. Welsh and and Dr. Andrea Hui at Bay Area Cosmetic Dermatology. My first appt with Dr. Hui was great. She listened to all my concerns. I told her I was on a budget, but still wanted to take care of my skin longterm and she said no problem, she already had a regimen in mind for me and my price range. And we discussed Belotero. Over the next two months I followed the skin care regimen. I love the products! I use a gentle cleanser and tretinoin gel from OBAGI. No side effects from the gel and it has lasted forever - just a pea! And I really love the Kathleen M. Welsh Restorative Bio-Therapy daily moisturizer and the Retinol Eye Repair. My complexion started looking better immediately. After 2 months, I got the Belotero done. I was a bit nervous but the staff at Bay Area Cosmetic Dermatology is amazing and totally made me comfortable. Dr. Hui was again lovely, so kind and very adept at what she does, I wasn't uncomfortable at all. The results were immediate and subtle. Aside from a couple small marks from the needle, which were gone in a day or two, I had no swelling or pain. It was still my face, my eye area, all my natural features - nothing changed, and yet that tired look was gone. The dark circle was gone. It was beyond subtle, it was natural. I've had it for over 3 months now and it looks better than ever. It seems like the product settles out over time. I love the results! I feel like I've made a great choice with this practice. Thank you Dr. Hui and Bay Area Cosmetic Dermatology!"