Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin BOTOX® Procedures
"Dr. Austin is, without a doubt, the most talented doctor I've ever had the pleasure of consulting. Her knowledge extends far beyond traditional dermatology - in her words, it's her job "to not just know about the skin, but everything going on underneath it." If you're looking for someone who truly cares, look no further. I bounced through dermatologists and medspas for decades, until I found Dr. Austin seven years ago. I came to her with the goal of "feeling confident without makeup." She's helped me achieve that, and so much more. I now live outside of the Bay Area, and drive a couple hours each way to see her. Totally worth it. I'd take a cross-country flight to see her (and you should, too). She's constantly reading new research papers, and gathering more information for her ever-expanding arsenal. She's done extensive research specifically to support my needs better - as she does for every single client. She's more informed than any doctor I've ever been to, and I seek out her opinion on every medical issue I face. Her work IS the cutting edge of medicine. My dandruff is gone. My keratosis pilaris is gone. My eczema is gone. My dark circles are gone, and my hair is thick again. My dry skin is finally manageable, after decades of struggle. I can go foundation-free if I want. My botox and fillers are flawless and understated, and my face is beautifully symmetrical. I'm aging gracefully (and look much younger than my peers, thanks to her!). I genuinely trust her advice more than the advice of my friends and family, and wish I had found her sooner. She's encouraged me to pursue the diagnosis and treatment of multiple autoimmune conditions that were affecting my whole-body health, including Hashimoto's, POTS, and Ehlers-Danlos syndrome. Where some doctors lack in understanding, she excels. She's suggested more effective workouts, simple routine changes, and medical-grade products that have saved me thousands of dollars. At this point, I give her a budget and let her do whatever she wants. She carefully respects my financial constraints, and addresses my needs without judgement. Her office isn't cheap, but I find that every single treatment is far more effective than any other office I've been to. The lasers available at her office are some of the most advanced in the country. She administers injectables artfully, and does more with less. Everything is heavily based in science - and it really, really works. I have no doubt that Dr. Austin will continue to receive well-deserved accolades and recognition. I know I'm seeing one of the best dermatologists in the world, and I am so grateful. I can't sing her praises enough. I'm honored to be in her care, and consider myself blessed to have gained a wonderful friend in the process. It makes me a little emotional to write this review, because she's truly changed my life so much. Thank you, Doctor Austin! I can't wait to see you next!"
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"BEST DOCTOR I’ve ever seen!!! She truly is one of a kind! I’ve seen Dr. Hui-Austin for a couple of years now for everything from Moh’s surgery to cosmetic treatments and she always amazes me with her kindness, skill and compassion. She has an innate eye for detail and is so gentle I never feel a thing. She always knows just what I need to look and feel my very best. I cannot say enough good things about her and would recommend her to anyone I knew!!!"
"I am so pleased with Bay Area Cosmetic Dermatology! I currently see Dr. Hui and use several of Dr. Welsh's products. My skin has been transformed!I moved to San Francisco earlier this year and was in need of a new dermatologist and I am so happy to have found Dr. Hui! I am extremely pleased with all the treatments and medical advice I have received from her and her assistants. She listens closely to my questions and concerns each time I see her and goes out of her way to make sure I am comfortable during my procedures. I went to see Dr. Hui for the first time for Botox a February. This is a procedure I've had done several times before elsewhere. First of all, the Botox looked amazing! There was no need to touch up and it looks very natural. Secondly, she introduced me to a more permanent way to keep the wrinkles away--Retin A. I was a little hesitant to try Retin A again after having a terrible experience with it when I used it for acne as a teenager. However, Dr. Hui's method of application was so gentle, I was able to tolerate the Retin A without any problems! Dr. Hui currently helped me transition over to a new skincare regimen when I found out I was pregnant to keep my skin looking at its best and I'm so happy when I look in the mirror!I am very thankful to have found such a knowledgeable and caring dermatologist. I've been seeing a dermatologist since I was 12 years old because of cystic acne that covered my head neck, and shoulders (which is long gone!) I'm very careful with my skincare routine and the dermatologists I choose. Dr. Hui is extremely caring and knowledgeable and I highly recommend her and Bay Area Cosmetic Dermatology."