Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Staff Dr. Steven Y. He JUVÉDERM® Procedures
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"Dr. Welsh is amazing! I’ve been seeing her for many years! She doesn’t inject anything too much and always makes you look pretty and natural."
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"5 stars for Dr. Kathleen Welsh. She has performed numerous procedures on me for the past 20 years; from fillers to laser abrasions etc. I went to someone more inexpensive in the past and had to return to Dr. Welsh to correct the work. When you ask her opinion she will give you an honest assessment."
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn't want to write this review about Dr. He, fearful that he will get so busy I'll have to book appointments with him at least a month in advance! Yes, I know that's selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I'm a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn't stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can’t say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"First, I saw Dr. Hui about my acne. Homerun. I suffered from crazy acne my whole life because I have polycystic ovary syndrome. I'm a skincare therapist, and trust me I've tried pretty much everything to clear my acne. But it was literally so stubborn that I gave up. when it did start to clear up, I was able for the first time to imagine my skin break out free, you could say I was a little more than impressed. Because of Dr. Hui, my acne is cleared. Whoo hoo! I just wanted to update my review to talk about my last appointment, which was filler by Dr. Hui- Restylane Silk to be exact. DANG! I'm half Sicilian and part Cherokee Indian. One of the dominating hereditary traits in my Sicilian side is the dark, saggy, under eye area. On the Native American side, high cheekbones angle up in a way that kind of creates a traffic jam at the center of my face. It basically causes most people on the Indian side of my family to have deep lines on either side of our nose and mouth. Have literally had these lines and saggies since I was a little girl. If I can find a picture of seven-year-old saggy eyed me I will post it! But I always just dealt with it. It's life. We are who we are, eat some Cheerios and deal with it. But oh wait, enter Dr. Hui! As you can see from my photos a little bit of help goes a VERRRY long way. She expertly filled the portion that was sallow, results are awesome. She is the best! I went to another doctor in the city for some under eye filling, and he literally said that it's too risky, lumps are too much of a risk, and that he didn't want to be responsible for messing up my eyes. After that I was pretty scared to hit of anyone else for filler. Casually chatting about it, because Dr. Hui and I chat about pretty much everything, she was genuinely upset when I mentioned I was told there's nothing that can be done to help the saggyness. She asked for a chance to show me differently, and since I trust her and had nothing but pretty much perfect results up into this point, I said why not let's go for it. If it gets messed up and lumpy like that first doctor suggested I have a lot of Cheerios at home to drown my sorrows in. Well, it's been made abundantly clear to me that all dermatologists are not created equally and that if you think an expert is expensive, you'll probably change your mind when you consult an amateur. She's the real deal you guys. I honestly think she might be the best. The lighting in the room in my before pictures are a little yellow but there is NO editing or filters on either of the photos. Great job Dr. Hui! Please don't ever, EVER move away!"