Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin Xeomin® Procedures
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck. Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."
"As an esthetician I deeply appreciate the impecccable 5 star job this office does. Dr Austin has a reputation for being extremely careful and honest with her patients and each botox procedure I have had with her has been flawless. I also have to shout out nurse mary who is a rare gem in this industry. She makes any procedure comfortable-- even microneedling. She is so deeply personable and makes every patient feel special. The supporting staff is always so patient and caring as well... and Monica the esthetician who supports dr Austin is another absolute gem and has a fabulous bed side manner-- this office is unique in its precision with treatments and lovely people to make sure you’re always at ease."
"I've been seeing Dr. Austin for 4+ years to treat my TMJ. She puts Xeomin (different Botox brand) into my jawline every 3 months. Not only are my TMJ headaches gone, but my face is slimmer. Dr. Austin recently suggested starting Xeomin in my forehead for my wrinkles. Now my forehead looks great and I'll continue to add this to my appointments. Thanks Dr. Austin! She is an expert!"
"Dr. Andrea Hui is the best dermatologist I have ever been to on every level. She is kind, extremely knowledgeable and supremely skilled. Before I was even a patient of Dr. Hui's she actually advised me on the questions I should ask other dermatologists before I began getting botox, and filler. She has been my dermatologist for about 3 years now and I can honestly say my face and skin are exactly where I want them to be.
I am now 34 years and I originally went to see Dr. Hui because I was starting to get the "I look tired even when I'm not tired" look under my eyes - I was also beginning to lose fullness in my cheeks. What I love about going to Dr. Hui is that her work is so subtle you see YOU not filler or botox. She has done wonders with subtly filling in under my eyes and filling out my cheeks just enough to get rid of the pesky little smile lines. She also helped me with my skin care regimen which got my skin back to the glowy look I had in my 20's. I really do get compliments from friends and strangers about the quality of skin. I am a performer and I always get compliments from makeup artists about my cheekbones to which I smile to myself and thank Dr. Hui.
She is not the Dr. to go to if you want to look like you've had work done. She's the Dermatologist to go to when you want to see the best version of yourself. I literally cannot thank Dr. Hui enough."
"I have been going to Bay Area Cosmetic Dermatology for the last ten years. I am continually impressed by both Dr Welsh and Dr Hui for their ability to listen to my needs and desires without judgement, address cosmetic issues artfully, and manage medical issues with great knowledge and expertise. Their ability to integrate both the art and science of dermatology is truly exceptional. Our entire family has been treated by the practice. My children for extreme acne and stubborn allergic skin reactions, my husband with his sensitive Asian skin for his sun spots and I have had multiple moles skillfully removed and biopsied, Ulthera, botox, fillers and even repaired earlobes, (torn from heavy earnings). Coming from a family of physicians, I have learned the importance of quality of care and true medical expertise. We have all been impressed by their responsiveness, depth of knowledge, attention to detail and overall quality of care. I have referred many to this practice and have heard nothing but stellar reviews."
"This review is for Dr Andrea Hui.In one word she is the best and her hand is a masterpiece. I had a really bad experience with a butcher from Marin and she totally fixed my bad restylane work like a PRO. She got my trust after 5 minutes of the procedure. The results were immediate without pain and bruises. She always come with a big smile, listens and takes her time with me. I never feel any pressure to get or to buy any treatment. I totally recommend Dr Hui million times. I will always visit her for any skin."
"I love what Dr. Welsh and Dr. Hui have done to my skin. They helped me find confidence and happiness again. I have been doing treatments for about two years including injections, ulthera, clear and brilliant and hydra facials. Never disappointed!!! I also see Mary - she is the best with treatments and helpful advice!! Strongly recommend."
"Great Results with Botox for the 11s - San Francisco, CA - I went in to see Dr. Hui for a skincare consultation and light botox for the 11s. I found Dr Hui to be very warm, knowledgable and professional. She is a highly skilled injector and I am more than happy with my results. During the consultation, she also took the time to create a skin regimen for me to help with some of my hyper pigmentation issues. I haven't been able to purchase all of the products yet but the ones I have are already making a difference, and I can wait to try the rest. I highly recommend Dr. Hui for all of your skincare needs."