Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin Laser Hair Removal Procedures
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"Dr. Hui has been a godsend for my rosacea-prone, inflamed, acne-scarred skin that is highly sensitized to pretty much everything. I thought I'd tried every product out there for very sensitive skin (OTC as well as seeing other dermatologists), and had pretty much resigned myself to having to wear makeup every time I left the house so my face didn't look like a splotchy mess. But then I read great reviews about the practice and decided to see Dr. Hui, and my skin has been transformed. I told her my goal was to wear zero makeup, and we've been steadily progressing towards that goal with great results. She made me discard my overly complicated skincare routine and get back to basics. My skincare routine now takes 30 seconds in the morning and 2 minutes at night, and my skin looks so much better in every way. I've been using the products Dr. Hui recommended that have made a huge difference, and have also been getting V-beam laser treatments that have also been significant in getting rid of the diffuse redness throughout my face. My skincare routine is so much more basic than before (no more time-consuming multiple serums and many face masks), but more effective by leaps and bounds. I've also gotten facial hair removal done by Dr. Hui and have seen great results with that. Also wanted to give a big shout out to Mary, one of the nurses at the practice. I had some body laser hair removal done (legs, underarms). She's incredibly professional and personable and makes what's supposed to be a very uncomfortable situation a breeze. Overall, the practice is very well run, everyone's on top of their game, and my skin bears testament to that!"