Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Staff Dr. Steven Y. He
"Dr Weddington has been seeing my teenage son for acne and he is amazing! He gives us plenty of time and addresses all concerns."
"I have been seeing Dr. He and the staff at BACD for a while now. Dr. He is very thoughtful in his approach and I always appreciate that he doesn't try to push me to do more than I need with my skin (which was my experience with other places in the past) — I am very fortunate to have a simple effective skin care routine thanks to him which is aligned with my lifestyle and needs."
"I have been seeing Dr. He and the staff at BACD for over a year now and it has been a very pleasant experience. I will continue to come back and likely have my husband sign up as a patient soon as well to address some of his skin needs. After all of the things I put my skin through, I am so grateful to work with someone so warm and thoughtful! He is the last person to try to sell you services and listens intently to your needs. He’s also highly knowledgeable and excellent at getting to the root cause of your issues, which I really appreciate — I am very fortunate to have a simple effective skin care routine thanks to him which is aligned with my lifestyle and needs."
"I have complete confidence in Dr Welsh. She has treated me for around 10 years, cleared up my rosacea, removed several pre-cancerous growths and advised me on a number of treatments and procedures that have improved my appearance and the health of my skin considerably. I really like her products and take her advise on all skin issues."
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"Katy was wonderful! Very attentive and thorough, super friendly. I hope to see her again for any future laser treatments! Thank you, Katy!"
"Ari did a fantastic job treating my acne scars. She is so highly skilled and kind to boot."
"I had a very quick & painless laser hair removal. Dr. Welsh & her staff are wonderful!"
"Bay Area Cosmetic Dermatology is an office I trust to have the equipment, skills and experience to take care of all of my medical and aesthetic dermatological needs. They stay up to date with the most current technologies and techniques, so I know I’m getting the best treatment the medical profession has, to help address everything from acne to sun damage and the effects of aging on my delicate skin. I’ve been a patient of this office for decades, and regularly have people comment on how youthful and healthy my face looks (has a bit to do with genetics but much more to do with the care I get from BACS). I *strongly* recommend you schedule a visit to BACS for top-notch medical care that will keep your skin healthy, and will help you maintain a highly natural youthful aesthetic."
"I can’t say enough great things about BACD. I always have a great experience when I visit. I recently went in for a Sofwave treatment administered by Stacey Baenen, who is a fantastic practitioner, both in terms of skill and "bedside manner". She always puts me at ease and gives great advice. Dr. Austin also popped in for a few minutes to say hello and offer some advice - she always goes the extra mile, which shows how invested she is in her patients. I am really impressed with everyone at BACD - everyone is friendly, professional, and knowledgeable. I highly recommend this practice."
"I’ve been going to Dr. Welsh for 7+ years. I receive exceptional treatment. Her team, particularly Katie McCormick, is the best. I go to Dr.Welsh for general dermatology, rosacea treatment, and overall skin wellness."
"Dr. Welsh is amazing! I’ve been seeing her for many years! She doesn’t inject anything too much and always makes you look pretty and natural."
"I want to give an amazing shout out to Cynthia! She is hands-down, the best Botox administrator I have ever worked with. She is professional, on point, and truly listens to her patients. I wouldn’t go see anyone else. Cynthia rocks!"
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"The team at Bay Area Cosmetic Dermatology is incredible. If you’re a celebrity or an every day person looking to take excellent care of your skin, the staff at BACD will treat you the same either way. I have been to a diverse set of dermatologists over the past 15 years and BACD is definitely the absolute best. I am under the care of Dr. Welsh and Dr. Austin, who both stay on the forefront of technology and look out for you without plumping you beyond recognition or pushing services and products on you. They are the best of the best and you can count on personable, high end, quality attention and expertise. Thank you, Dr. Welsh and Dr. Austin, for supporting my commitment to my self and to my skin care!"
"I come here and see Mary Krempa for a pretty large tattoo removal on my neck! Mary is super knowledgable and kind and was able to numb the entire area so I didnt feel a thing. She uses up to date techniques and a few different lasers and is super up front and honest about what to expect from the process. Ill be coming in every 4 weeks and im excited to get this process done. Glad i chose to go with bay area dermatology and not lazer away. Thanks Mary! 10/10"
"Katie and Bianca were great! I was a bit apprehensive about having Fraxel, but the prep was excellent (I was very numb), and there was very little pain. They answered all of my questions, and sent me home with detailed aftercare instructions. I look forward to seeing great results as the healing unfolds over the next few weeks, revealing my new, fresh face. Thanks, BACD!"
"Staff very professional and attentive. Appreciated that Dr. He thoroughly explained what was causing the puffiness and dark circles under my eyes and then gave me several options for treatment.I was told what to expect with my treatment of choice and what to do post treatment. All in all, I enjoyed the care I received."
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"My visit with Dr. He was educational, I learned a lot. I’m so happy that the products he provided is helping my Melasma . Thank you, Dr. He!"
"My visit with Dr. He was educational, I learned a lot. I’m so happy that the products he provided is helping my Melasma .Thank you, Dr. He!"
"5 stars for Dr. Kathleen Welsh. She has performed numerous procedures on me for the past 20 years; from fillers to laser abrasions etc. I went to someone more inexpensive in the past and had to return to Dr. Welsh to correct the work. When you ask her opinion she will give you an honest assessment."
"This is my first time seeing a cosmetic dermatologist at 26 yrs old for acne scarring on my cheeks, jawline and some on my temples that I’ve had for well over 8 yrs. I’ve always been super self conscious about it and I think have stopped myself from doing things that I enjoy due to it. I was able to book an appt with Dr. He and he was very reassuring. I might’ve been too comfortable to the point I didn’t ask all the questions I now have as someone hesitant to move forward with any kind of treatment, due to the trauma of previous non cosmetic dermatologist. As a mixed (Asian & black) individual, I’ve always been skeptical about how my skin would be treated since I don’t solely have genes of one particular race (which I’m uncertain if it’s even a factor). With that in mind, I really like that he went over treatment options that would be most beneficial for my skin with minimal to no side effects.I plan to move forward with subcision to get the ball rolling for my scars. I was prescribed products that were pretty pricy. $700 in total with the consultation fee. I also asked about the pricing of each treatment that may be best for me. I don’t think I’m desperate enough to cash out on anything for the sake of my skin without extensive research and consultation but I feel, and from previous reviews I’ve read, Dr. He is highly knowledgeable, takes his patients into consideration and i don’t think this will be for naught. If I know I’m in good hands I will be sure to return. I’m very anxious but very excited to finally give my skin the healing it deserves. So far Dr. He gets 5 stars from me and I’m looking forward to being under his care in the near future. I’ll follow up with this review then :)."
"This review is long overdue! Dr. Austin is incredible at treating rosacea!! Dr. Austin has been life changing for me and my skin. I found her online from searching frantically for someone for years in the Bay who had experience working with rosacea. Rosacea started for me in my early 30s, what felt like out of no where during grad school. After trying many other things, including strictly cutting out foods that were irritating I was still having intense rosacea breakouts. Dr. Austin took pictures, explained what was happening and we went over my skin routine. I learned how there are different types of rosacea, she explained what can irritate it (which can include natural oils!) and then she gave me a very specific skin care routine with products. I saw results almost immediately after using sticking to the topical routine. I recently saw her after 3 years of sticking to my regimen and my skin has greatly improved. I flare maybe a few times a year with stress but it will usually go away that day with combo ointment meant for rosacea. I have even seen lines on my forehead go away with one of the topicals, an added bonus! She is also very encouraging, has a warm bedside manner. If you have been dealing with skin issues and the confidence behind that look no further, Dr. Austin is worth it!"
"This review is long overdue... I have been seeing Dr. Andrea Hui Austin for the past seven years and she is the BEST! I’m a perfectionist and she addresses all of my skin concerns with skill and compassion. I don’t even mind driving up from Los Angeles to see her because she is the only person I trust with my face. She has treated me for and practically erased all of my acne, fine lines and melasma. Thank you, Dr. Austin and all of the sweet staff at BACD!"
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."
"Dr. Andrea Austin removed some severe sun spots using an alexandrite laser treatment. I was advised to expect up to three treatments to remove all the damage, but the first application yielded such dramatic results, I did not need any additional ones. After the initial application, I looked like I had chicken pox, but after the scabs healed, my skin looked radiant! I would definitely trust Dr. Austin. She understands Asian skin (she is Asian herself) and is very experienced. KZF"
"I’ve been seeing Mary Krempa since I think 2013 and she is the Master of botox! I have a slight facial deformation that I was born with where my right eyebrow is lower than my left eye brow, it drops some what to the point that it looks obvious in pictures. Mary lifts my right brow just slightly to the point that it matches my left eye and the skin that was sagging over my lid also lifts I have large eyes and a lot of eye lid and love putting on eyeshadows and that extra skin over my eyelid was starting to bother me. Mary strategically targets the right muscles to address this issue and allow my face to look harmonized and rest in a natural state. I love it so much it looks like something you would need surgery to correct but Mary can do this magic with her syringe! It’s pretty amazing and a miracle for me. I feel so fortunate to have found Mary. And the fact that she can create this natural look for me without causing me to acquire that " surprised " look is highly appreciated and impressive to me as this is a technique that needs to be acquired with so much knowledge and practice which Mary is the only one I trust to have! I have made a mistake some years ago where I had gone to someone else who was local to where I live just to save time, and that nurse injected me in a way that my right brow dropped to the extreme. It was very saddening to say the least, but I learned my lesson at that moment. Having to wait months for it to resolve on its own. So be very careful when trying to save time or money as you wont find another nurse with Mary’s talent and experience. Every session lasts me from 5 to 6 months!"
"Dr. Austin and team have worked with me on my rosacea and severe keloid scarring for several years. These are skin and body issues that other doctors cannot and will not treat. This clinic specializes in full service patient care. Meaning your medical issue will be addressed as well as the problem that may be causing it. And they work towards restorative care after the treatment. I wouldn’t go anywhere else for my skin needs. If you need basic, cosmetic, or restorative skin care - this is where you need to be! I am leaving this review because people suffering from severe skin issues will need guidance on where to go. And we need this kind of expertise and medical care in the Bay Area."
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"I am not exaggerating when I say that Dr. Andrea Hui Austin is a LIFE CHANGER. I’ve been seeing her for almost two years now for treatment of my rosacea and acne and skin is clearer than it’s ever been, clearer than I ever hoped it would be. I first started seeing Dr. Austin in 2019, a few months after I turned 31. I’d been diagnosed with rosacea in middle school and had otherwise had fairly clear skin until I reached college. In college, I started breaking out more and more frequently until my acne was basically chronic. Some people in my family had late-bloomer acne, so I told myself it would probably just clear up as I got older, and I tried to take the best care of my skin that I could in the meantime. I tried every OTC treatment under the sun, went on different diets, and saw a series of dermatologists who put me on a range of topical medications and oral antibiotics. Nothing made much of a difference and by my late 20s I’d was so close to giving up and resigning myself to having bad skin for the rest of my life, although it made me feel miserable.That’s when I realized that the one thing I hadn’t tried was seeing a dermatologist who specializes in treating rosacea. I did some googling and Dr. Austin’s name came up again and again, so I scheduled a consult. My expectations weren’t high, given how little luck I’d had before. But Dr. Austin completely blew me away in the consult. Not only was she able to explain why my rosacea was causing these breakouts, but I was blown away by her empathy; she started the appointment by asking me to tell her about my history of rosacea and acne and after I went through the litany of things I’d tried she said, "I’m so sorry you had to go through that." It made me tear up to feel like someone cared and understood how much having bad skin can take a toll on self-esteem.She started me on a routine of oral medication and new topical skincare products, and did an excellent job of answering all my questions and explaining how each product or medication worked and why it was necessary. I noticed a difference in my skin within weeks, and once the breakouts were more under control we began a series of laser treatments to help tame the rosacea. As my skin continued to heal and improve, the treatments became less frequent, and I’m now at the point where I only have them a few times a year. My skin has healed enough that she’s also able to address the scarring I have from acne and, honestly, that’s a milestone I never thought I’d reach until I started working with her. She’s continued to be a thoughtful and kind person, celebrating the milestones with me as my skin healed, remembering details about my personal life, and engaging me in conversation during the treatments; I feel like she really cares.As a bonus, the whole BACD staff is competent, professional, and friendly. They keep things running smoothly, call/email back quickly, and have a very flexible auto-ship program that sends my topical products to me four times a year. BACD has done a sterling job of adapting to the pandemic--they’ve put up signage, spaced out appointments, created physical distance in the waiting room, and changed their payment process so you pay in the treatment room. I’ve noticed some other places get lax with these types of measures as the pandemic has gone on, but BACD has been incredibly consistent, which I appreciate.If you have rosacea and acne, Dr. Austin is your gal. She’s truly and completely changed my skin in a way I never thought possible. I highly, highly recommend her!(The photos I’ve included from her office are from before the acne scarring treatment; the personal photos I included are after one acne scarring treatment. No digital filters, no makeup or concealer in any of these photos!)"
"Dr. Austin has changed my life. My skin has significantly cleared up since I started seeing her, I RARELY get any pimples now and thanks to treatments like the Vbeam laser and TCA cross my scarring is very limited. All the staff and Dr. Austin are friendly and kind, it’s always a good experience going in. Dr. Austin remembers details about my life even when I don’t see her for months at a time. I recommend her to any of my friends who ask for skincare advice. My only complaint is that I didn’t start coming here sooner; I didn’t realize what a big difference having a dermatologist approved skincare routine would make!!"
"Dr. Steven Y. He is absolutely amazing! I have visited several dermatology offices around the country and Dr. He is the first to really make a difference and listen to my concerns no matter how big or small. If you have Rosacea (honestly any skin concern run to Dr. He!) I have had 3 vbeam laser treatments by him and always feel at ease under his care. I appreciate his vast knowledge, and attention to detail. I ask many questions and I never feel rushed. He takes his time and really cares about his patients. Just recently he even noticed a mole I had never noticed while he was doing treatments and cares not only about the cosmetic side of dermatology but the true health and safety of your skin. I notice a huge difference in my rosacea and can’t wait to continue more treatments under his care. He has a less is more approach, and patience which I appreciate. Thank you Dr. He for helping my skin glow and making me feel my best without any makeup!"
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck. Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I highly recommend Dr. Steven He. I have had melasma and Nevi of Ota from on my cheeks and temples for the past 15 years. I’ve tried treatments from other dermatologists, including hydroxychloroquine cream, with no improvement. I’ve also met with other laser treatment centers, who presented cookie cutter treatments. However, I’ve seen friends and family get rebound hyperpigmentation on their face from aggressive dose of laser therapy. For Asian skin, sometimes the dose of laser and strength of chemical peels have to be adjusted due to skin sensitivity. As an Asian female physician, I was cautious about who to trust. I chose Dr. He because I heard he has lots of experience with Asian American patients. I started seeing him a few months ago, and I am extremely confident in his skills. He is thoughtful about his approach and tailors his treatment plan to the individual patient. I have had 5 treatments, starting with chemical peels to remove superficial melasma, and now transitioned to laser treatments for the darker spots. The spots have significantly lightened. I recently saw my family, who had been hounding me for years about my spots, and they could not even notice the spots! I am extremely satisfied with Dr. He’s care. He is a knowledgeable, conscientious, effective physician."
"BACD is the absolute best. Has completely transformed my skin. Seeing Dr. He yesterday for my rosacea and melasma has already helped with my concerns. It means the world to be able to trust them."
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I’ve been with this practice for 4+ years. In addition to the results they achieved for my skin, it’s the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients.The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It’s truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I've been with this practice for 4+ years. In addition to the results they achieved for my skin, it's the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients. The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It's truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can’t say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"Dr Steven He is the best! I’ve visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn’t noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"Dr Steven He is the best! I've visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn't noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"Let me start by saying, I highly recommend Dr. Steven He!
I have severe eczema and have tried everything after seeing multiple doctors (I moved from SF to LA last year). NOTHING has worked. The last physician asked me, "what do you want, nothing will cure it so let's just try another cream". Pretty much the consensus with all doctors -- nothing I can do about it!
It's incredibly depressing when people ask you what's on your face, your arms, your legs... my niece always refers to them as "boo-boos". And everyone has advice on how to cure eczema - let me tell you! I have tried every diet, all kinds of supplements, juicing... nothing worked. I have been walking around in LA weather wearing long sleeves all the time because I'm tired of hearing the questions.
On a whim, when I'm in SF, I call Dr. Welsh's office. I was desperate for help and the staff offered me to see Dr. He. I went in with low expectations since no other physician has been able to help me.
What I didn't realize is the absolute compassion that Dr. He and the staff showed me the moment I walked in the door. I cried as I told the assistant about my eczema. I continued to cry as Dr. He walked in and started talking to me. I'll never forget when he said, "Eczema is a disease, you were born with it, and you didn't cause this!" I told him that I was depressed because and felt bad about it because so many other people have worse problems. He said, "People with eczema suffer the same depression as people with serious diseases." He also told me, "I have something that can cure you." You can imagine my excitement.
However, the excitement didn't last long. The cost of the medication (Dupixent) was exorbitant -- 5K per month! We started talking about other treatment plans but Dr. He told me that he would find a way to get me this medicine. He gave me cortisone for the eczema flare-ups, creams and said he'd be in touch. And he certainly was. The same evening, he called and told me to come to the office in the morning and sign paperwork so that I could get Dupixent through a patient assistance program. We would try to make it work, he said.
The next morning, the paperwork was all filled out, and all I had to do was sign it. Dr. He spent even more time with me talking about how Dupixent works and said he would do everything to get the medicine for me. I left feeling hopeful. After speaking with the folks at Dupixent, I was, in fact, approved! My first shipment would arrive the following week and I could start the new medicine.
It's been over a month, and my skin has already vastly improved from Dupixent. Dr. He has checked in on me consistently to make sure I'm doing OK. I even had some slight reactions and we talked those through and he reassured me that everything was fine. I don't know any physician that would take the extra time and care that Dr. He has done for me.
Long story short -- go see Dr. He! Everyone at Dr. Welsh's office is amazing, but I highly recommend Dr. He, especially if you have a serious skin issue and need the care, compassion, and knowledge that he provides. To say he has gone above and beyond is an understatement. He's changed my life.
Thank you, Dr He!"
"OUTSTANDING! My teenage son had severe cystic acne and I was urgently trying to find a solution. As a mom, I was a wreck and wanted to help my son get better fast. Garrett and her team were the BEST. They were there for us, gave us a ton of information, set us on the right path and we are so grateful for their support and guidance. It took a month or two for my son to look up at school as he wasn’t as shy anymore. This team was aggressive and supportive, always there for us with a comforting smile. They know what they’re doing when it comes to cystic acne. They really do team up with you and give you the best path to take. I would HIGHLY recommend them."
"Bay Area Cosmetic Dermatology and especially Dr. Hui is the best dermatologist around!! Anything concerning the skin go to Dr. Hui - absolutely 1000% worth the investment. I first went to Dr. Hui due to a psoriasis flare up and I wanted to have a skin consultation since I am getting married. I had suffered from psoriasis for the last 10 years, visiting multiple dermatologists, with an itchy scalp, skin flakes constantly. Dr. Hui quickly identified that the reason I was not getting better is that I have psoriasis along with seborrheic dermatitis. She took the time to explain to me exactly what that meant, tips for avoiding flare-ups and prescribed a treatment plan that fits in with my lifestyle. At no point did I feel rushed and Dr. Hui took the time to answer all the questions I had. Fast forward 4 weeks later, I am completely cleared of all scaly patches and I am no longer reliant on using topical steroids daily for the first time in 10 years. I can even wear black without fear that white flakes would show up all over my clothes. I wanted to lighten the hyperpigmentation around my face due to earlier years of sun damage and Dr. Hui recommended the IPL (Intense Pulse Light) laser treatment. She even took the time to explain why she was recommending the IPL as oppose to other laser treatments so I was informed when making my decision to go ahead with the treatment. After 1 session the majority of my hyperpigmentation is gone! My skin has never looked better. Just this week, I went on a trip and unfortunately developed a large rash all over my body. I was able to call the office and they were very accommodating to getting me an appointment that same day. I went to see Dr. Hui again and it turns out I contacted scabies. Dr. Hui was once again able to put me to ease and recommend an effective treatment plan. It has been about 2 days and I am already starting to see my skin clear. My fiance also sees Dr. Hui for eczema and also had amazing results. Similarly, he went to another doctor before Dr. Hui and never was able to achieve clear skin without skin lesions. After seeing Dr. Hui my fiance's eczema is under control. Dr. Hui is so extremely knowledgeable, caring and patience that you do not have to worry about going to multiple doctor visits without any results and being rushed out the door. I wish I had heard of Dr. Hui and Bay Area Cosmetic Dermatology years earlier. The amount of savings due to having an effective treatment plan and having a doctor that truly cares about your results is invaluable. So thank you to Dr. Hui and Bay Area Cosmetic Dermatology."
"Bay Area Cosmetic Dermatology and especially Dr. Hui is the best dermatologist around!! Anything concerning the skin go to Dr. Hui - absolutely 1000% worth the investment.I first went to Dr. Hui due to a psoriasis flare up and I wanted to have a skin consultation since I am getting married. I had suffered from psoriasis for the last 10 years, visiting multiple dermatologists, with an itchy scalp, skin flakes constantly. Dr. Hui quickly identified that the reason I was not getting better is that I have psoriasis along with seborrheic dermatitis. She took the time to explain to me exactly what that meant, tips for avoiding flare-ups and prescribed a treatment plan that fits in with my lifestyle. At no point did I feel rushed and Dr. Hui took the time to answer all the questions I had. Fast forward 4 weeks later, I am completely cleared of all scaly patches and I am no longer reliant on using topical steroids daily for the first time in 10 years. I can even wear black without fear that white flakes would show up all over my clothes. I wanted to lighten the hyperpigmentation around my face due to earlier years of sun damage and Dr. Hui recommended the IPL (Intense Pulse Light) laser treatment. She even took the time to explain why she was recommending the IPL as oppose to other laser treatments so I was informed when making my decision to go ahead with the treatment. After 1 session the majority of my hyperpigmentation is gone! My skin has never looked better. Just this week, I went on a trip and unfortunately developed a large rash all over my body. I was able to call the office and they were very accommodating to getting me an appointment that same day. I went to see Dr. Hui again and it turns out I contacted scabies. Dr. Hui was once again able to put me to ease and recommend an effective treatment plan. It has been about 2 days and I am already starting to see my skin clear.My fiance also sees Dr. Hui for eczema and also had amazing results. Similarly, he went to another doctor before Dr. Hui and never was able to achieve clear skin without skin lesions. After seeing Dr. Hui my fiance’s eczema is under control. Dr. Hui is so extremely knowledgeable, caring and patience that you do not have to worry about going to multiple doctor visits without any results and being rushed out the door. I wish I had heard of Dr. Hui and Bay Area Cosmetic Dermatology years earlier. The amount of savings due to having an effective treatment plan and having a doctor that truly cares about your results is invaluable. So thank you to Dr. Hui and Bay Area Cosmetic Dermatology."
"Submitting this review for my mom, who doesn't have a Yelp account but really wanted to review Dr. Welsh. * * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have. Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"Submitting this review for my mom, who doesn’t have a Yelp account but really wanted to review Dr. Welsh.* * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have.Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"Dr. Welsh is an exceptional dermatologist. She will go the extra mile and think out of the box to help with stubborn and complicated skin problems. Apparently she does a lot of beauty treatments but don't let this fool you. She is exceptionally well-trained. She is a board certified internist as well as a dermatologist. I have several skin conditions and they complicate each other. I saw other dermatologists at Stanford and other Bay Area locations who over at least a one year period (more like 2 years) did not help me get my condition under control at all. I was suffering to the point of wondering if life was worthwhile. I did see Dr. Anhalt in Los Altos and he did figure things out and try some off label treatments which got me halfway under control. Dr. Welsh knowing I had been struggling with this condition for a few years and the quality of my life was so low was not afraid to prescribe Accutane which basically gave me my life back. Don't get me wrong she of course knows there is risk associated with this drug like all drugs. We did try a few other things including doing laser first before using the Accutane at a lower dose than usual. My problems were not small and the decision was not light and I have never looked back. I did laser with her in San Francisco because she had the particular equipment I heard would work best for my particular condition. Kathleen Welsh MD uses V Beam for rosacea! I had been wanting to try Accutane and laser both for rosacea and it was pretty much a miracle so I would recommend it for rosacea. I have had laser hair removal in her office as well. Yvonne is extremely professional and caring and I would highly recommend her as well."
"First, I saw Dr. Hui about my acne. Homerun. I suffered from crazy acne my whole life because I have polycystic ovary syndrome. I'm a skincare therapist, and trust me I've tried pretty much everything to clear my acne. But it was literally so stubborn that I gave up. when it did start to clear up, I was able for the first time to imagine my skin break out free, you could say I was a little more than impressed. Because of Dr. Hui, my acne is cleared. Whoo hoo! I just wanted to update my review to talk about my last appointment, which was filler by Dr. Hui- Restylane Silk to be exact. DANG! I'm half Sicilian and part Cherokee Indian. One of the dominating hereditary traits in my Sicilian side is the dark, saggy, under eye area. On the Native American side, high cheekbones angle up in a way that kind of creates a traffic jam at the center of my face. It basically causes most people on the Indian side of my family to have deep lines on either side of our nose and mouth. Have literally had these lines and saggies since I was a little girl. If I can find a picture of seven-year-old saggy eyed me I will post it! But I always just dealt with it. It's life. We are who we are, eat some Cheerios and deal with it. But oh wait, enter Dr. Hui! As you can see from my photos a little bit of help goes a VERRRY long way. She expertly filled the portion that was sallow, results are awesome. She is the best! I went to another doctor in the city for some under eye filling, and he literally said that it's too risky, lumps are too much of a risk, and that he didn't want to be responsible for messing up my eyes. After that I was pretty scared to hit of anyone else for filler. Casually chatting about it, because Dr. Hui and I chat about pretty much everything, she was genuinely upset when I mentioned I was told there's nothing that can be done to help the saggyness. She asked for a chance to show me differently, and since I trust her and had nothing but pretty much perfect results up into this point, I said why not let's go for it. If it gets messed up and lumpy like that first doctor suggested I have a lot of Cheerios at home to drown my sorrows in. Well, it's been made abundantly clear to me that all dermatologists are not created equally and that if you think an expert is expensive, you'll probably change your mind when you consult an amateur. She's the real deal you guys. I honestly think she might be the best. The lighting in the room in my before pictures are a little yellow but there is NO editing or filters on either of the photos. Great job Dr. Hui! Please don't ever, EVER move away!"
"My dermatologist moved out of the area, so I was left with nobody to zap away the veins on my face that make me look a little too much like WC Fields. I'm not that old yet! So I made an appointment with Dr. Welsh after reading her reviews on Yelp. My only disappointment was how long I had to wait to get a first appointment. This doctor is in demand! After going to see her today (finally!) for my first visit I understand why. Dr. Welsh's office is pleasant and atttractive; more spa than medical clinic. Her staff are friendly and efficient. But the biggest deal of all for me is that I don't look or feel awful after having my face zapped by the vascular laser. I thought my old dermatologist was good, but compared to Dr. Welsh he is downright primitive. I always had to lie low for 2-3 days after getting lasered by him because it looked like I'd be in a car accident. Four hours after my treatment by Dr. Welsh and I can barely see any evidence that I got zapped. It's amazing!!! I cleared my whole schedule in anticipation of hiding out at home, but now I'm thinking I'll go out tonight. Thank you Dr. Welsh! I'll be seeing you for my next treatment soon!"