Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Staff Dr. Steven Y. He Injectables Procedures
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"Dr. Welsh is amazing! I’ve been seeing her for many years! She doesn’t inject anything too much and always makes you look pretty and natural."
"I want to give an amazing shout out to Cynthia! She is hands-down, the best Botox administrator I have ever worked with. She is professional, on point, and truly listens to her patients. I wouldn’t go see anyone else. Cynthia rocks!"
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"Staff very professional and attentive. Appreciated that Dr. He thoroughly explained what was causing the puffiness and dark circles under my eyes and then gave me several options for treatment.I was told what to expect with my treatment of choice and what to do post treatment. All in all, I enjoyed the care I received."
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"5 stars for Dr. Kathleen Welsh. She has performed numerous procedures on me for the past 20 years; from fillers to laser abrasions etc. I went to someone more inexpensive in the past and had to return to Dr. Welsh to correct the work. When you ask her opinion she will give you an honest assessment."
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."
"I’ve been seeing Mary Krempa since I think 2013 and she is the Master of botox! I have a slight facial deformation that I was born with where my right eyebrow is lower than my left eye brow, it drops some what to the point that it looks obvious in pictures. Mary lifts my right brow just slightly to the point that it matches my left eye and the skin that was sagging over my lid also lifts I have large eyes and a lot of eye lid and love putting on eyeshadows and that extra skin over my eyelid was starting to bother me. Mary strategically targets the right muscles to address this issue and allow my face to look harmonized and rest in a natural state. I love it so much it looks like something you would need surgery to correct but Mary can do this magic with her syringe! It’s pretty amazing and a miracle for me. I feel so fortunate to have found Mary. And the fact that she can create this natural look for me without causing me to acquire that " surprised " look is highly appreciated and impressive to me as this is a technique that needs to be acquired with so much knowledge and practice which Mary is the only one I trust to have! I have made a mistake some years ago where I had gone to someone else who was local to where I live just to save time, and that nurse injected me in a way that my right brow dropped to the extreme. It was very saddening to say the least, but I learned my lesson at that moment. Having to wait months for it to resolve on its own. So be very careful when trying to save time or money as you wont find another nurse with Mary’s talent and experience. Every session lasts me from 5 to 6 months!"
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn't want to write this review about Dr. He, fearful that he will get so busy I'll have to book appointments with him at least a month in advance! Yes, I know that's selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I'm a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn't stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"I visited Dr. Austin for a skin consultation after receiving a recommendation from one of my friends who sees Dr. Austin for Botox (Xeomin) injections and to review & remove any suspicious moles/freckles and review skin damage on my neck. Her office staff are very friendly & helpful. After washing my face (they provide makeup pad removers, facial wash & a hair band), photos were taken including one with a camera to determine sun damage. Dr. Austin has a very positive, glowing energy about her & was very easy to speak with about my skin concerns. After a full review of my skin & my skincare regimen, I got 20 units of Xeomin in my forehead & removal of a mole that was progressively getting larger on my upper lip. Thankfully the lab report indicated that it was benign. I visited again about 10 days later for additional freckle removal & treatment for sun damage on my neck, as well as a check in for my Botox injections to see how it settled in. The Botox looked great & my skin was smooth. I’ve healed up from my 2nd visit & my skin looks great.Her strongest recommendations is to always wear sunblock (I wear 2-3 layers on my face but I forgot to apply on weekdays to my neck when I was living in Hawaii which resulted in 15 years of sun damage while driving )."
"I've been seeing Dr.He for two treatments now (acne scarring and mild rosacea which I didn't know I had until he pointed it out) and I am very happy with the results so far. Dr.He is very professional, caring, funny, and knows his stuff! It's hard finding a good dermatologist and after years of searching I've found mine. Highly recommend Dr.He!! Treatments: laser, chemical peels, and soon Botox."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can’t say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"Dr Steven He is the best! I’ve visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn’t noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"Dr Steven He is the best! I've visited this office in the past and have seen Dr Welsh and Dr Hui occasionally throughout the years but Dr He will be my go-to dermatologist. He was so nice, so knowledgeable and really took his time with me. Follow up call to check in with me after some Botox, felt very taken care of! Evaluated my skin and noticed things other doctors hadn't noticed, along with lots of tips and tricks at home to try, talked through a treatment plan and targeted product recommendations but not pushy at all. I learned a lot about my skin from the appointment with him. Fiancée said today that my face has been looking so flawless lately. Thanks Dr He!!"
"I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have. Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have. Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have. Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"Submitting this review for my mom, who doesn't have a Yelp account but really wanted to review Dr. Welsh. * * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have. Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"Submitting this review for my mom, who doesn’t have a Yelp account but really wanted to review Dr. Welsh.* * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have.Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"Submitting this review for my mom, who doesn't have a Yelp account but really wanted to review Dr. Welsh.* * I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have.Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment. Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her. P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"I have been going to Dr. Welsh for few years now. I had been looking for a dermatologist for botox and fillers throughout the Bay Area and Europe. I was so happy to finally find Dr. Welsh! She is an amazing "artist " with the syringe -- never makes me look like I had something done. My own children, husband, and sisters never noticed that I had gotten "work done" to my face. I always get compliments on how great and young I look. Equally as important, Dr. Welsh is extremely thoughtful with how she practices. She always takes her time to listen to what I am looking for, and only suggests alternatives when they are best suited for the results I want. Never has she pushed anything on me like some other doctors have.Most importantly, I am so fortunate to have been her patient. I had been seeing other dermatologists while abroad, but when I returned to the Bay Area and visited Dr. Welsh for a botox treatment, she identified that I had an extremely early stage melanoma, so early that other physicians had not identified it or been concerned. I insisted that it was nothing, as I had had the mole for years. Dr. Welsh insisted on a biopsy - thank God ! She was incredibly caring as she gave me the news, and reassured me that everything would be okay given my early stage diagnosis. She not only referred me to the top specialists in the area for the Mohs surgery, but she continued to followed up with me throughout my treatment.Dr. Welsh is simply is one of the best, most caring doctors I have ever had. I have no words to describe how thankful I am to her.P.s. I finally told my husband that that I was getting Botox and that Dr. Welsh was the one that discovered the melanoma. While he is pretty anti-cosmetic procedures, my hubby has now given me a full OK for botox...as long as I will continue to see Dr. Welsh :-)))"
"First, I saw Dr. Hui about my acne. Homerun. I suffered from crazy acne my whole life because I have polycystic ovary syndrome. I'm a skincare therapist, and trust me I've tried pretty much everything to clear my acne. But it was literally so stubborn that I gave up. when it did start to clear up, I was able for the first time to imagine my skin break out free, you could say I was a little more than impressed. Because of Dr. Hui, my acne is cleared. Whoo hoo! I just wanted to update my review to talk about my last appointment, which was filler by Dr. Hui- Restylane Silk to be exact. DANG! I'm half Sicilian and part Cherokee Indian. One of the dominating hereditary traits in my Sicilian side is the dark, saggy, under eye area. On the Native American side, high cheekbones angle up in a way that kind of creates a traffic jam at the center of my face. It basically causes most people on the Indian side of my family to have deep lines on either side of our nose and mouth. Have literally had these lines and saggies since I was a little girl. If I can find a picture of seven-year-old saggy eyed me I will post it! But I always just dealt with it. It's life. We are who we are, eat some Cheerios and deal with it. But oh wait, enter Dr. Hui! As you can see from my photos a little bit of help goes a VERRRY long way. She expertly filled the portion that was sallow, results are awesome. She is the best! I went to another doctor in the city for some under eye filling, and he literally said that it's too risky, lumps are too much of a risk, and that he didn't want to be responsible for messing up my eyes. After that I was pretty scared to hit of anyone else for filler. Casually chatting about it, because Dr. Hui and I chat about pretty much everything, she was genuinely upset when I mentioned I was told there's nothing that can be done to help the saggyness. She asked for a chance to show me differently, and since I trust her and had nothing but pretty much perfect results up into this point, I said why not let's go for it. If it gets messed up and lumpy like that first doctor suggested I have a lot of Cheerios at home to drown my sorrows in. Well, it's been made abundantly clear to me that all dermatologists are not created equally and that if you think an expert is expensive, you'll probably change your mind when you consult an amateur. She's the real deal you guys. I honestly think she might be the best. The lighting in the room in my before pictures are a little yellow but there is NO editing or filters on either of the photos. Great job Dr. Hui! Please don't ever, EVER move away!"