Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for JUVÉDERM® Procedures in San Francisco, CA
"My family and I see Cynthia for our skin cancer screenings, botox, and filler. She is so detail oriented, kind, artistic, and lovely. We really appreciate her work."
"I began noticing signs of aging in my late 30s. Being a dermatologist myself, I was aware that lost volume could be restored with fillers. It’s crucial to entrust your face to a professional whose results consistently deliver a natural look aligned with your goals.About six years ago, Dr. Hui administered fillers to my cheeks, and the effects endured for many years. Recently, I realized that I needed some enhancements, so I traveled from New York to California to see Dr. Austin. This time, we added a few more syringes to my temples and chin, significantly improving my facial harmony. Even when I showed up at work tired after an overnight flight, I received numerous compliments about my rejuvenated appearance!!!Dr. Austin’s expertise in facial anatomy, artistic proportions, and the quality of different fillers is unparalleled. Moreover, her advice on skincare, prevention, and maintaining youthful skin is invaluable. Plus, she is a pleasure to be around, that makes the experience both enjoyable and informative."
"Dr Austin took my decent mid-50's skin and flagging self-esteem and made them really, really great. She flawlessly filled old acne scars, removed pre-cancer bits and rosacea, smoothed wrinkles, snatched up my jawline and explained how anatomy and biochem work during my visits. She's made a long-term plan for me and all her patients that seem like the minimum of highly effective things, so we all look startlingly better but still believable and healthy. Dr Austin is gentle, rational and super trustworthy. She's like a wizard. Her team is awesome, too."
"Dr. Welsh is amazing! I’ve been seeing her for many years! She doesn’t inject anything too much and always makes you look pretty and natural."
"Dr Austin is an absolute expert in cosmetic dermatology….. the best! Her skills with fillers are amazing…. It’s definitely an art and she’s the artist! She is such a beautiful and kind person as well! Love her."
"I have been seeing Dr. Austin for 4 years now. I initially saw her when I was experiencing some difficult to treat acne in my early 20s. She listened to my concerns and really educated me on proper skin care. Since then she has continued to help provide new products/recommendations based on my needs at that time. I have also been seeing her for filler and botox treatments for the past two years. She has always listened to what I wanted and given me incredible results. She keeps things natural and really has an amazing eye for the face and facial structure. Beyond her work, she is a really incredible doctor. Her bedside manner is unparalleled and she is always evidence based in her practice. She is a beautiful person who works hard to help others feel beautiful. 11/10 would recommend."
"So great and pro! Painless filler injections"
"5 stars for Dr. Kathleen Welsh. She has performed numerous procedures on me for the past 20 years; from fillers to laser abrasions etc. I went to someone more inexpensive in the past and had to return to Dr. Welsh to correct the work. When you ask her opinion she will give you an honest assessment."
"I started seeing Dr. Welsh in my early 30’s for adult acne. She taught me proper skincare and set me up with the best products. I am checking in yearly to keep products on point with current skin changes. As I age, I need to choose to come in Every 4-6 months for botox & filler. Plus an occasional photo facial and laser hair removal treatments. It is now 20 years later I honestly could pass for ten years younger than I am. Dr. Welch is magical, in my opinion. If you ask her a question, you are going to get an honest, educated answer. I would not trust anyone else."
"As an Asian, I know that I have the genetic advantage of looking young for my age. That can be negated by baking in the sun. I decided to stay out of the sun since my late 20s when I finally stopped going to the tanning salon (!!!). I also decided rather late in life to finally take care of my skin.I *almost* didn’t want to write this review about Dr. He, fearful that he will get so busy I’ll have to book appointments with him at least a month in advance! Yes, I know that’s selfish of me but I am a little bit proprietary when it comes to good doctors - if I find a doctor who not only has an amazing and compassionate manner AND super knowledgeable in his/her field, I’m a patient for life. I originally went to Dr. He for filler. When I first met him, I couldn’t stop staring at his skin. I wanted my skin to look like his! He told me what he could do for me and not only did he end up educating me about different fillers but suggested different treatments I could get.Because Dr. He is such a good educator about skin, I have gotten various treatments for my rosacea and other issues and have been very happy with everything he suggested."
"Always friendly and professional. Dr. Austin has an artistic eye. I appreciate her "we can always do more later" approach, which is allowed me to try things out, take small steps, and feel confident with my decisions. I always leave the office feeling and looking 10 years younger!"
"A miracle in San Francisco!! I moved from the East Coast, and so was fairly spoiled with some of the best cosmetic dermatologists in the U.S. However, now my concern is what on earth I will do WITHOUT Dr. He if he ever leaves the Bay Area. I can't say enough how lucky we are to have someone with that kind of natural artistry with filler here. He both incredibly knowledgeable and patient-focused, tailoring treatments and regimens to fit needs/budget and responding to last-minute skin care "emergencies" or concerns. If you are considering Botox, Filler, laser treatments, or peels and are in the Bay Area, I would DEFINITELY give BACD a call."
"I have been a patient of this practice for over 12 years. I have seen Kathleen Welsh for over 50 visits and have always been pleased with the outcome of my medical treatment. She is a caring lovely person. All of my family members have also seen her for acne , mole removal, skin care and fillers. I travel a distance to my appointments and it is worth every mile."
"I can't believe it took me this long to write a review on Dr. Welsh and Bay Area Cosmetic Dermatology. I have been a patient of Dr. Welsh's going on 10 years and I can't imagine seeing anyone else. When I first started going, the office was a lot smaller, but all the expanding hasn't changed the service I get there. Every time I see Dr. Welsh she is so kind and thoughtful, and she has really changed my life. I have had bad cystic acne since around 19, and she openly admitted I had one of the worst cases she had seen. It was painful and heartbreaking and I thought it was hopeless. In the many years I've been going to her, we have worked together until finally finding treatment that worked well, and I am so thankful. I go a few times a year for laser treatments and fillers for residual scarring (shout out to Nurse Mary who is probably the nicest person on the planet and an absolute wizard with lasers, and she genuinely cares about all of her clients). Dr. Welsh has always been considerate of my budget (I'm a nonprofit worker, while I know most of her clients are probably closer to the 1%) and has worked with me when my skin condition needed more for less. I am lucky to have found them so long ago and can't recommend them higher!"
"Dr. Austin is phenomenal! She is a perfectionist and pays attention to every detail. My skin is in the best shape it's ever been. I can skip makeup and still get compliments... She is honest, incredibly kind and an excellent physician. From injections, Botox, or a peel.. you will not be disappointed; highly recommend."
"Mother of the Brides - Both my daughters got married within two years of each other desperate to look my best I made an appointment with Dr.Kathleen Welsh. I had sculptura, juvederm and Botox ..basically the works! Dr. Welsh made me look and feel in my 40’s while in my 60’s. She is the Best!"
"Wow. Time and Time again Dr. Austin has helped me feel more and more beautiful. Her delicate approach with filler and dysport revamps my youth and confidence. I will never stray from her incredible craft. 100% sold."
"Dr. Hui Austin is truly one of the best Cosmetic Dermatologists in the country. I cannot say enough good things about her. She is stylish and chic, has an amazing personality and is dedicated to her patients. She is gifted. I have been her patent for the last year or two and have had Botox, various fillers & Kybella and most recently the Novo thread lift. The thread lift results are magnificent. They were almost immediate and have transformed my facial profile. My cheeks and chin line are beautifully defined but also look natural. Dr. Hui Austin combined the thread lift with dermal fillers and I also had a little Botox touch up. I feel so beautiful. I really do. My confidence is through the roof. Dr. Hui Austin delights in making her patients gorgeous. I am beyond thrilled to have found her."
"The women I've met who work here are amazing! They are professional and caring and truly passionate about getting skin to the best it can be safely and carefully! If you are passionate about skin and excellence in skin care, this is a wonderful office to consider a connection."
"Dr Hui is not only an amazing dermatologist but an amazing person as well! I trust her completely and know I'm in good hands whether she's helping me clear up some eczema or filling my lips!"
"I have asymmetrical chin. One side of the face is a little under-developed than the other. As the most noticeable result, the jar line is incoherent at the tip of the chin with left half about 0.5cm smaller than the right. I always thought it would require complicated and intrusive surgery with thousands of $$$ to fix the asymmetry.After consulting with a renowned plastic surgeon Dr. Eshima, I was advised that a simple chin filler procedure will solve the whole problem and Dr. Hui was recommended. Of course, I did a bit of "google research" before going to Dr. Hui's office just to understand the pros and cons of different common materials, such as Juvederm, Radiesse, etc. During my consultation with Dr. Hui, Juvederm Vollure was brought up. Later I found out that just one month ago, Vollure was approved by FDA although it has been used for a long time in Europe. According to Dr. Hui, Vollure has softer texture than Radiesse but last just as long (dissolve in 1-1.5 years). After agreeing on the material and pricing ($850/cc), she and her staff quickly got on their feet and used one syringe on my most needed area. The procedure itself only took about 10 minutes and Dr. Hui was chatting w me casually the whole time to calm my nerve down with all that needle work. Under half an hour, my life long problem was GONE with almost no pain or any scar at all! I was truly amazed! After 2 sessions of 1 cc Vollure and Dr. Hui's magic hands, the chin now looks amazing! It is as symmetrical as it could ever get! (well, nobody has a 100% symmetrical face) It both looks and feels just like a natural born. The thin needle was a bit scary for the first time, but after the expectation was set, it was almost painless when I went in for the 2nd injection. The marks and light bruise at the tip of the chin went away around 5 days. Almost no noticeable bruising at the second visit. I am also impressed by how welcoming the office feels despite of being a clinic. Friendly staff, nicely prepared snack platters and beverage."
"Acne, acne scars, hyper-pigmentation, discoloration, Bay Area Cosmetic Dermatolgy is the place to go! I have been to numerous dermatologist and estheticians in multiple states and have spend upwards of $5,000 before coming to Bay Area Cosmetic Dermatolgy and seeing Dr. Andrea Hui. As soon as Dr. Hui came in the room she knew exactly what I needed to fix my skin. She and along with her awesome, very polite and super knowledgeable assistant, Ariana, will service your skin needs in an unparalleled manner. I am all about one thing, which is results. As mentioned above I have spent and have been to numerous dermatologist that have wasted so much of my time and money. Before meeting with Dr. Hui I used countless creams, injections, peels, facials, etc.,etc.! As a result of so many failed attempts at fixing my scars and pigmentation I started to research, which lead me to Dr. Hui. Meeting with Dr. Hui was unrushed, which encouraged me to fully explain my history, unlike other dermatologist that gives you less then five minutes to explain. I did not want any more creams or facials being that none of that worked, which I made clear to Dr. Hui who completely understood. After talking with Dr Hui we settled on a treatment program, which included the V-Beam, Juvederm Ultra Plus, CO2 laser and subcision, lighting pads and ONE Retin-A cream. This program was not to take place at once but over time as I see her monthly. To tell you the truth, you will need more then one V-Beam session, currently I am on my fifth and my face is clearer then ever before. The subcision was performed when Dr. Hui put in Juvederm Ultra Plus, which took place around the fourth V-Beam session. Subcision along with filler helps with the appearance of acne scars, which Dr. Hui performs painlessly and meticulously. The filler allowed my face to look fuller - NOT botched - just smoother from the trauma left behind from my acne. My lighting pads came after my 2nd visit with Dr. Hiu. She actually recommended the lightening pads as a more affordable solution to help with my brown pigmentation on my shoulder, chest and back so that I didn't have to spend more money on laser. I was very pleased with this idea because I was expecting to spend upwards of $1,400 before Dr. Hui recommended a more reasonable, thoughtful solution. All in all, the prices are NOT expensive and if you want your skin to look great, see Dr. Hui. Not everyone is the same but if you have a skin issues, you will most likely need some sort of IPL laser, which is exactly what Dr Hui specializes in. I have lived in Minnesota and Colorado and the prices are the same as the dermatologist in both land locked states. People say the prices are expensive because cosmetic dermatology as a industry is expensive. If you have any skin issues and would like to finally have them addressed, please visit Dr. Hui and her wonder staff. She is beautiful in and out and will get you the results you need."
"I don't know why its taken me so long to write this review given that I have been going here for years and the fact that I L-O-V-E this place! I've seen Dr. Welsh and Dr. Hui and can't say enough great things about both of them. The first time I saw Dr. Hui, I was going through a divorce and had developed a nasty, itchy horrible rash on my leg due to stress. I was feeling really awful about myself. Dr. Hui really went above and beyond, she not only cured my rash and did some Botox and filler, she was so kind and supportive of my situation. I walked out feeling so much better, so much more like my old pre-divorce self! My botox and filler is always flawless--Dr. Hui doesn't make you look plastic--she makes you look well rested and healthy. All of the Nurses and Staff are fabulous as well--Chrissy has the best suggestions for products and I'll basically do whatever Roxanne and Robin tell me to do. Just go here! Its the best place there is!"
"Dr. Andrea Hui is the best dermatologist I have ever been to on every level. She is kind, extremely knowledgeable and supremely skilled. Before I was even a patient of Dr. Hui's she actually advised me on the questions I should ask other dermatologists before I began getting botox, and filler. She has been my dermatologist for about 3 years now and I can honestly say my face and skin are exactly where I want them to be.
I am now 34 years and I originally went to see Dr. Hui because I was starting to get the "I look tired even when I'm not tired" look under my eyes - I was also beginning to lose fullness in my cheeks. What I love about going to Dr. Hui is that her work is so subtle you see YOU not filler or botox. She has done wonders with subtly filling in under my eyes and filling out my cheeks just enough to get rid of the pesky little smile lines. She also helped me with my skin care regimen which got my skin back to the glowy look I had in my 20's. I really do get compliments from friends and strangers about the quality of skin. I am a performer and I always get compliments from makeup artists about my cheekbones to which I smile to myself and thank Dr. Hui.
She is not the Dr. to go to if you want to look like you've had work done. She's the Dermatologist to go to when you want to see the best version of yourself. I literally cannot thank Dr. Hui enough."
"I've been going to Dr. Welsh and Dr. Hui for a few years now. I can't imagine going anywhere else for my skin care needs. The staff is so friendly and helpful. Both Dr. Welsh and Dr. Hui are perfectionists and give you the most natural beautiful results. I'm so lucky to have found them and can't recommend them enough."
"I went yesterday and got my lips done by Dr. Hui and her medical assistant Hanna. They were wonderful! I love my lips and they made me feel so comfortable and well taken care of. They told me the whole procedure and how it was going to go since I was pretty nervous. It took about 20 minutes and I didn't feel a thing! I love my lips and I love Bay Area Cosmetics. Dr.Hui and Hanna are the best, if I go back (which I most definitely will) I want Dr. Hui and Hanna again. Love them!!"
"I Just had my filler done with Dr. Hui. An instant lift! Yay! I'm so happy with my results. Thank you Dr. Hui for your beautiful technique and gentle touch."
"I have been a client with Dr. Welsh for years. She is quite simply a genius and has attended some of the best universities in the country including Harvard and Stanford.Dr. Welsh is extremely skilled and has the eye of an artist when it comes to seeing what one needs to appear more attractive. I have noticed that her staff always becomes prettier and prettier the longer they have been with her, and this is because they get a lot of treatments.If you care about your face, you won't think twice about the price. Dr. Welsh is worth every penny."
"This review is for Dr Andrea Hui.In one word she is the best and her hand is a masterpiece. I had a really bad experience with a butcher from Marin and she totally fixed my bad restylane work like a PRO. She got my trust after 5 minutes of the procedure. The results were immediate without pain and bruises. She always come with a big smile, listens and takes her time with me. I never feel any pressure to get or to buy any treatment. I totally recommend Dr Hui million times. I will always visit her for any skin."
"My wife has seen Dr. Hui a few times and each time she comes home she is thrilled with the results and the service that Dr. Hui and her staff provide. Dr. Hui is attentive, friendly, and professional. My wife is hooked, she has already recommended Dr. Hui to several of her friends."
"First, I saw Dr. Hui about my acne. Homerun. I suffered from crazy acne my whole life because I have polycystic ovary syndrome. I'm a skincare therapist, and trust me I've tried pretty much everything to clear my acne. But it was literally so stubborn that I gave up. when it did start to clear up, I was able for the first time to imagine my skin break out free, you could say I was a little more than impressed. Because of Dr. Hui, my acne is cleared. Whoo hoo!I just wanted to update my review to talk about my last appointment, which was filler by Dr. Hui- Restylane Silk to be exact. DANG! I'm half Sicilian and part Cherokee Indian. One of the dominating hereditary traits in my Sicilian side is the dark, saggy, under eye area. On the Native American side, high cheekbones angle no way that kind of Pinterest things at the center of my face. It basically causes most people on the Indian side of my family to have deep lines on either side of our nose and mouth. Have literally had these lines and saggies since I was a little girl. If I can find a picture of seven-year-old saggy eyed me I will post it! But I always just dealt with it. It's life. We are who we are, eat some Cheerios and deal with it. But oh wait, enter Dr. Hui!As you can see from my photos a little bit of help goes a VERRRY long way. She expertly filled the portion that was sallow, results are awesome. She is the best! I went to another doctor in the city for some under eye filling, and he literally said that it's too risky, lumps are too much of a risk, and that he didn't want to be responsible for messing up my eyes. After that I was pretty scared to hit of anyone else for filler. Casually chatting about it, because Dr. Hui and I chat about pretty much everything, she was genuinely upset when I mentioned I was told there's nothing that can be done to help the saggyness. She asked for a chance to show me differently, and since I trust her and had nothing but pretty much perfect results up into this point, I said why not let's go for it. If it gets messed up and lumpy like that first doctor suggested I have a lot of Cheerios at home to drown my sorrows in. Well, it's been made abundantly clear to me that all dermatologists are not created equally and that if you think an expert is expensive, you'll probably change your mind when you consult an amateur. She's the real deal you guys. I honestly think she might be the best. The lighting in the room in my before pictures are a little yellow but there is NO editing or filters on either of the photos. Great job Dr. Hui! Please don't ever, EVER move away!"
"I've been a patient of Dr. Welsh's for years now. She is INCREDIBLE at what she does. I simply adore her. With a bit of apprehension I decided to see Dr. Hui in Kathleen's absence. What needless worry. She is as gifted, friendly and professional as Kathleen. I am always worried filler will change my looks. I fear the dreaded "duck lip" in particular. For that reason, and because I HATE needles, I rarely do it. Andrea is AMAZING! I LOVE LOVE LOVE the result. Love it. It's a dream for a thin lipped girl like me. Natural, kissable pillows!!! AND! the kicker is she figured out a trick to take literally all the discomfort out of it. I'm am so pleased and should have know Kathleen would only work with the best."
"I read all the reviews, negative and otherwise, but I have been seeing Dr. Welsh for 12 years, and if I go in the morning to avoid the wait, my experience is fabulous!She is kind, gentle, and has always been wonderful with me. She is gifted, as others have said, and I look 10 years younger than my age (54), due to her. Especially if I get enough sleep and exercise, then I can look 15 years younger! I've done the botox, filler, and now will do Pelleve. She is really amazing, and has always worked on me personally, with care and thoughtfulness. She always asks how I am doing, and really wants to know. She is just the best. I love her, and I'm sorry for others who had bad experience, but that sounds more like the office staff, and not her, although I have had only the best experience, also, with the office staff.She is my number one top dermatologist!"
"I was flying to Beverly Hills to get my injections, until I met and heard about Dr.Welsh. The reason I spend money to fly in get a hotel room for one night in San Francisco is because she is so worth it. I have been to other derm's that just put the injections any where just to make you happy. Dr. Welsh as an eye for your individual face and what would look best on you. I highly recommend Dr.Welsh because she truly cares about you instead of just being another patient."
"Dr. Welsh is an excellent dermatologist, if you have a difficult issue with your skin or want a natural look that is not overdone, you should definitely see her. She is excellent with filler and botox She helped me by using filler to correct an issue caused by surgery. She listened attentively, was very supportive, spent a lot of time with me and was very conservative in her approach bc she wanted to make sure the results were perfect. Her staff are lovely, and they didn't try to sell me one thing, although, I did ask about their glowing skin and bought one product that is fabulous. I can't say enough good things about Dr. Welsh and her staff."