Patient Reviews
About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin Alopecia and Hair Loss Procedures
"I have been seeing Dr. Austin for over 3 years now - and the compliments on my skin just keep increasing despite my age. She put me on a skincare routine that was medically grounded, personalized and quick to turn things around. And she addresses the whole person, from inside out, talking to me about the severe impact of stress on my skin. But what brings me to this review is that in the last year, I have been working with her on thickening my hair (another consequence of aging and stress - thinning hair!) and she has worked a miracle. I can’t tell you how much better I feel about myself thanks to the regiment she has me on (and one that is manageable for a busy person). Dr Austin and the team at BACD are worth every penny. You get the best in science with top doctors in their field, with safe and truly effective treatments. Yes, that doesn’t come cheap. But you only live life once!"
"This review is for Dr. Austin and her amazing staff! As a skincare professional I am very careful who I see for aesthetic procedures, and who I refer clients to. Dr. Austin is really the best of the best. She has an extremely good eye for detail and is very modest and intentional with her approach. Her treatment plan, from botox, to filler, RXs and lasers over the years has been spot on. She even knew to check my thyroid when I was experiencing hair loss. She really has my heart and I can’t say enough good things about her. Plus, her staff is so so kind, efficient and caring. I always look forward to coming to BACD for treatments, and feeling confident in the quality of care here."
"I cannot begin to express my satisfaction with Dr. Andrea Hui-Austin at Bay Area. Cosmetic Dermatology. During the first 3 months of covid I experienced hair loss. It was very drastic. I reached out to Dr Austin and she immediately put in a prescription at my local pharmacy. She advised about the medications and how they work. Within 2 weeks there was a change., which Dr Austin advised I would notice. My scalp wasn’t dry and I noticed growth starting. I just finished my last dose of the medication and can tell you the results is like night and day from the beginning . My hair has not only fully grown back in but it’s thicker as well and my scalp is not dry. You can see in the pictures how the it has filled in during the 3 month period. I’m so grateful to Dr. Austin, as many of you women know hair loss is very difficult and by Dr Austin reacting promptly it made a huge difference. She also followed up with me constantly. I’m so happy and thrilled! Thank you so much Dr Austin you have me back my confidence!"
"I came to Dr. Austin because I had noticed I was experiencing hair loss and was concerned. She immediately got to work to isolate the problem and ordered a variety of tests to ensure we got an answer. The tests revealed that I was severely anemic and I then understood why I was also experiencing significant fatigue and a variety of other symptoms. Dr. Austin provided me with a regimen of iron supplements and a hair growth formula to address both the anemia and the hair loss. Within a few months, my anemia was resolved and, not only was I regrowing my hair, I truly believe I have more hair than ever before and receive compliments from friends and my hair stylist. I am so thankful to Dr. Austin for helping me resolve what was a very serious medical issue, as well as a cosmetic one."
"Dr. Austin helped me with a hair growth problem I was experiencing and was able to diagnose the problem at first sight. I've also been here for acne problems I was experiencing and Dr. Welsh was able to alleviate my issues. This is definitely the best dermatologist business in San Francisco! Thank you"
"Best dermatologist in San Francisco - Dr. Austin is the Best and brightest. I feel so fortunate that she is in San Francisco. She is truly on of the best docs I have ever met. Her knowledge and keen artistic eye are mind blowing. If you are experiencing hair loss, she is the doc to see!!!"