About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
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Reviews for San Francisco, CA Staff Dr. Steven Y. He Growth Removals and Scars Procedures
"Dr. Austin and team have worked with me on my rosacea and severe keloid scarring for several years. These are skin and body issues that other doctors cannot and will not treat. This clinic specializes in full service patient care. Meaning your medical issue will be addressed as well as the problem that may be causing it. And they work towards restorative care after the treatment. I wouldn’t go anywhere else for my skin needs. If you need basic, cosmetic, or restorative skin care - this is where you need to be! I am leaving this review because people suffering from severe skin issues will need guidance on where to go. And we need this kind of expertise and medical care in the Bay Area."
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"Let me start by saying, I highly recommend Dr. Steven He! I have severe eczema and have tried everything after seeing multiple doctors (I moved from SF to LA last year). NOTHING has worked. The last physician asked me, "what do you want, nothing will cure it so let's just try another cream". Pretty much the consensus with all doctors -- nothing I can do about it! It's incredibly depressing when people ask you what's on your face, your arms, your legs... my niece always refers to them as "boo-boos". And everyone has advice on how to cure eczema - let me tell you! I have tried every diet, all kinds of supplements, juicing... nothing worked. I have been walking around in LA weather wearing long sleeves all the time because I'm tired of hearing the questions. On a whim, when I'm in SF, I call Dr. Welsh's office. I was desperate for help and the staff offered me to see Dr. He. I went in with low expectations since no other physician has been able to help me. What I didn't realize is the absolute compassion that Dr. He and the staff showed me the moment I walked in the door. I cried as I told the assistant about my eczema. I continued to cry as Dr. He walked in and started talking to me. I'll never forget when he said, "Eczema is a disease, you were born with it, and you didn't cause this!" I told him that I was depressed because and felt bad about it because so many other people have worse problems. He said, "People with eczema suffer the same depression as people with serious diseases." He also told me, "I have something that can cure you." You can imagine my excitement. However, the excitement didn't last long. The cost of the medication (Dupixent) was exorbitant -- 5K per month! We started talking about other treatment plans but Dr. He told me that he would find a way to get me this medicine. He gave me cortisone for the eczema flare-ups, creams and said he'd be in touch. And he certainly was. The same evening, he called and told me to come to the office in the morning and sign paperwork so that I could get Dupixent through a patient assistance program. We would try to make it work, he said. The next morning, the paperwork was all filled out, and all I had to do was sign it. Dr. He spent even more time with me talking about how Dupixent works and said he would do everything to get the medicine for me. I left feeling hopeful. After speaking with the folks at Dupixent, I was, in fact, approved! My first shipment would arrive the following week and I could start the new medicine. It's been over a month, and my skin has already vastly improved from Dupixent. Dr. He has checked in on me consistently to make sure I'm doing OK. I even had some slight reactions and we talked those through and he reassured me that everything was fine. I don't know any physician that would take the extra time and care that Dr. He has done for me. Long story short -- go see Dr. He! Everyone at Dr. Welsh's office is amazing, but I highly recommend Dr. He, especially if you have a serious skin issue and need the care, compassion, and knowledge that he provides. To say he has gone above and beyond is an understatement. He's changed my life. Thank you, Dr He!"