"THE BEST. 110%. Not only is Dr. Welsh, Dr. Austin and Mary (RN) the absolute best team ever, they deliver the highest level of service I have ever experienced in my life anywhere. FLAWLESS.I am SO GRATEFUL to this team for their expertise and kindness. If only every business took this much pride in their service delivery and product, we would be a much a better world."
"Mary is wonderful, diligent & always lets you know before if it will hurt which I appreciate. Always does a great job & is a lovely person- thank you!"
"The nurse who did my treatment, Mary, was so knowledgeable, smart and kind -- and also fun to talk to! She made sure that I was doing OK with the level of pain from the laser and took time to answer all my questions about follow-up care, future treatments, etc. I recommend her wholeheartedly!"
"I’ve been seeing Mary Krempa since I think 2013 and she is the Master of botox! I have a slight facial deformation that I was born with where my right eyebrow is lower than my left eye brow, it drops some what to the point that it looks obvious in pictures. Mary lifts my right brow just slightly to the point that it matches my left eye and the skin that was sagging over my lid also lifts I have large eyes and a lot of eye lid and love putting on eyeshadows and that extra skin over my eyelid was starting to bother me. Mary strategically targets the right muscles to address this issue and allow my face to look harmonized and rest in a natural state. I love it so much it looks like something you would need surgery to correct but Mary can do this magic with her syringe! It’s pretty amazing and a miracle for me. I feel so fortunate to have found Mary. And the fact that she can create this natural look for me without causing me to acquire that " surprised " look is highly appreciated and impressive to me as this is a technique that needs to be acquired with so much knowledge and practice which Mary is the only one I trust to have! I have made a mistake some years ago where I had gone to someone else who was local to where I live just to save time, and that nurse injected me in a way that my right brow dropped to the extreme. It was very saddening to say the least, but I learned my lesson at that moment. Having to wait months for it to resolve on its own. So be very careful when trying to save time or money as you wont find another nurse with Mary’s talent and experience. Every session lasts me from 5 to 6 months!"
"I’ve been going to Bay Area Cosmetic Dermatology for a few years now and have had the most positive experience. Honestly working with Mary has been such a delight, she has the best attitude and bedside manner of any medical professional i’ve ever been around. She delivers superior service and puts an incredible amount of care and attention into treatments and makes you feel comfortable instantly. She’s a gem. All of the other experiences with the scheduling, front office and everything else has been stellar as well. Highly highly recommend!!!"
"I have been seeing Dr. Austin for almost 3 years now for acne scars treatment and my skin is totally transformed. People think I look at least 10 years younger than my age. I would say that my acne scars have been improved by 80% after multiple sessions of tca cross and laser genesis. Most of my ice pick scars have filled in. Recently I also had Fraxel laser to improve the shallow scars , black spots, and overall skin texture. Dr. Austin is amazing and she cares about her patient. She would call me after the procedure to make sure that I was doing fine. She also responded very quickly on all my questions related to post-procedure. Now my skin has been improved further after fraxel laser. I will continue to see Dr. Austin for other treatments to keep my skin young and heathy so I don’t age. Thank you Dr. Austin and her team. I also wanted to express my appreciation for Mary Krempa who has been doing my laser hair removal for. Now that my skin is so soft. I am happy with the results."
"Mary Krempa is the white stuff in an Oreo. Do you know what I mean?A found umbrella on an unexpected rainy day.A spare tire when you have a flat. The butter on your movie popcorn.The match point game winning kill against your arch rival.The oat milk in your latte.The crouton in your otherwise healthy salad. The protected green arrow when you have to turn.The butter on your toast.The hat found in your car for an impromptu beach trip.A wedge heel at a lawn wedding.The banana peel your ex girlfriend slips on.The cancelled Zoom meeting scheduled for 4PM on a Friday.The butter on your warm yam.The airplane movie you happen to have been dying to see. Your newborn’s first giggle.The butter on your corn.The $100 bill you found in your winter coat.The free Costco sample you snuck two of. The wind beneath your sails. The Elaine Benes to Jerry Seinfeld."
"As an esthetician I deeply appreciate the impecccable 5 star job this office does. Dr Austin has a reputation for being extremely careful and honest with her patients and each botox procedure I have had with her has been flawless. I also have to shout out nurse mary who is a rare gem in this industry. She makes any procedure comfortable-- even microneedling. She is so deeply personable and makes every patient feel special. The supporting staff is always so patient and caring as well... and Monica the esthetician who supports dr Austin is another absolute gem and has a fabulous bed side manner-- this office is unique in its precision with treatments and lovely people to make sure you’re always at ease."
"I have been coming to Dr. Welsh’s office on and off for various treatments since around 2006. I absolutely love this office, top notch professionalism and reasonable prices. I saw Mary recently, one of the nurses , and she was absolutely a wonderful practitioner with a fabulous bedside manner. I look forward to visiting Dr. Welsh’s office for self-care and for how the staff are so nice. Honestly I can’t say enough good things! Not one complaint! If you have been thinking of getting a little laser, or a peel, or hair removal, or whatever, I highly recommend you go with Dr. Welsh’s office, you won’t be disappointed!"
"I've been doing laser hair removal with Mary and she has been phenomenal. I was really nervous about doing laser hair removal initially, but Mary knows exactly what she's doing and I am seeing great results. She's a pleasure to chat with during the appointment so the time flies by quickly. Check in and check out is always quick. Even when I've come late to my appointment, they were able to squeeze me in and still see me which I really appreciate. I could not ask for a better experience"
"I've been seeing Dr. Welsh for over 8 years. I'd give her more than 5 stars if I could because she deserves it. She's changed my life. She gives thorough sun cancer screenings that are educational, preventitive, and smart. She is a genius with diagnosing what the core root of an issue is too. I had skin allergies since I was a child and no one was ever able to diagnose what it was. She helped me do state of the art skin allergy tests to identify several allergens and improve my diet -- all of which have in turn made me healthier, allowed me to get off medicine, and just live a normal life without allergy annoyances. My favorite part though about Dr. Welsh is her passion, patience, drive, and care to help you get better and do all she can until you get there. She listens to me and answers my questions (I have a lot of them :) ) and she will call you to check in if youre waiting on a result and respond to emails quickly on something. I recommend to get the most out of your appointments to come w questions and take notes so that you can benefit from her wealth of knowledge. I send all my family and friends to her. Their office also has epic facials and lasering. All the staff is great, but I have always been impressed and thankful for Meghan and Mary's services :)."
"I can't believe it took me this long to write a review on Dr. Welsh and Bay Area Cosmetic Dermatology. I have been a patient of Dr. Welsh's going on 10 years and I can't imagine seeing anyone else. When I first started going, the office was a lot smaller, but all the expanding hasn't changed the service I get there. Every time I see Dr. Welsh she is so kind and thoughtful, and she has really changed my life. I have had bad cystic acne since around 19, and she openly admitted I had one of the worst cases she had seen. It was painful and heartbreaking and I thought it was hopeless. In the many years I've been going to her, we have worked together until finally finding treatment that worked well, and I am so thankful. I go a few times a year for laser treatments and fillers for residual scarring (shout out to Nurse Mary who is probably the nicest person on the planet and an absolute wizard with lasers, and she genuinely cares about all of her clients). Dr. Welsh has always been considerate of my budget (I'm a nonprofit worker, while I know most of her clients are probably closer to the 1%) and has worked with me when my skin condition needed more for less. I am lucky to have found them so long ago and can't recommend them higher!"
"From the moment I called explaining my urgency for an appointment to when I walked out of the doctor's office that same day, I was so incredibly pleased with the entire process. I called this morning a few minutes after they opened mentioning that a rather large cyst-like pimple popped up over night and that my sister's wedding was this weekend and I was desperate to get rid of it. The front desk staff (forgot her name, but the same gal who checked me out at the end) was so nice and accommodating and found a window where they could squeeze me in real quick and administer a cortisone shot THE SAME DAY. I had nurse Mary Krempa who was awesome, knowledgeable, cheerful and genuinely seemed like she wanted the entire process to go well so I would have nothing to worry about on my sister's wedding day. She administered the shot (took two seconds) and while she was describing the process afterwards, I asked her a quick question regarding the redness of the spot. She said that usually they would charge for this, but since I was a new patient and in quite the predicament, she would apply a quick laser to help reduce the redness and inflammation (also took two seconds). She then offered to have the makeup artist at the office help cover up the spot since I was heading straight back to work. Everyone was so nice and accommodating I almost couldn't believe it. I'm a huge fan of customer service and these ladies nailed it! I will definitely be back for more services in the future -"
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else! Thanks Mary!"
"Ok I'm going to sing the praises of Mary Krempa for her attention to detail. She says that she's a "laser nerd" but she's really a laser queen! I've been dealing with rosacea for some years now and have had "V-Beam" procedures done a few times. Never have I had anyone do such a thorough job as Mary. And she's a sweet, happy and compassionate person - so if you're a little apprehensive around lasers this really makes a difference. Another plus - it's really obvious that she really does want YOU to look good. She loves her job and it shows. Won't be going to anyone else!Thanks Mary!"
"Wonderful service and quality. I love chatting with Mary during our bimonthly laser hair removal sessions. She is delightful, intelligent and personable. They have a variety of lasers that accommodate many complexions. I totally recommend them."
"I went to Bay Area Dermatology because a few of the girls in my office recommend it. I had developed a really bad case of melasma on my cheeks and upper lip. When I made an appointment they had asked me if I had a preference as to who I wanted to see. I told the receptionist that I had Asian skin so if I could get someone that is familiar with treating common Asian skin issues that would be fantastic. I was scheduled an appointment with Dr. Hui.At my first meet with Dr. Hui she confirmed that I did indeed have melasma and that my next step was to start getting chemical peels 4-6 weeks apart. Wow. Holy smokes! So far I've received 3 chemical peels and the melasma is almost gone. It's at the point where I am able to cover it up with just foundation. Yippee! At my most recent appointment I received my first laser treatment with Mary. I had a 1pm appointment and was seen quickly to start the numbing process. I am one of those people that benifit from the extra time with the numbing cream so I appreciate that the ladies got me started immediately. I was so numb that I barely felt a thing. Definitely one of the easiest laser procedures I have ever done."
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are.I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"I've been going here for 10 years. At age 29 I developed acne and tried everything to clear it up although I could never talk myself into Accutane. (Eventually I discovered acne.org - it's like Proactive but lower dosage of active ingredient so my skin tolerates it better. I use it daily and it really does keep me clear MOST of the time.). I get regular photo facials Bay Area Cosmetic Dermatology to clear up red spots that breakouts leave behind as well as brown pigmentation / sun damage. I get compliments all the time that I don't look my age, and' "You have such beautiful skin." Each time I respond with "I have a great dermatologist." I have two other close friends who've been coming here for 10+ yrs and I'm telling you, they look 10 yrs younger than they are. I have been VERY satisfied with every procedure I've had here. Worth every penny for the results and excellent care. My regular nurse Mary Krempa is a dream to work with, as are all the nurse practitioners I've seen so far. This frequent flier can't say enough good things about Bay Area Cosmetic Dermatology."
"Bay Area Cosmetic Dermatology is beyond my expectations. Dr. Hoi and Dr. Welch provide excellent care. I've suffered from acne for most of my life. Dr.Hoi provided excellent care and Mary works magic with her micropen. I'm so happy I discovered Bay Area Cosmetic. My skin looks so much better, I can't believe it. I am able to feel confident and engage in eye contact. I used to be ashamed and now my skin looks almost perfect. It's unbelievable. A million thanks to Dr.Hoi and Mary. Excellent staff, excellent care."
"Before I started seeing Dr. Hui and Dr. Welsh, I had very oily skin, frequent breakouts and a fair amount of redness and blemishes. I wore cover-up often and carried oil-absorbing sheets with me everywhere. Although I didn't have "severe acne," I was not satisfied with the appearance of my skin, and wished that I didn't need to manage it so much. At Bay Area Cosmetic Dermatology, I have had laser and resurfacing treatments with Dr. Hui, Mary, Claire and Mabel (who are amazing to work with!) and have seen pretty dramatic results in evening my skin complexion and texture, and getting rid of red blemishes. I was initially hesitant to invest in the skin care routine they recommended, as I hadn't had much success with products in the past, but I can honestly say that my skin has never been better. I actually have no problems with oil anymore, and maybe one pimple every few months, which is pretty amazing for me! What sets Bay Area Cosmetic Dermatology apart from other practices I have been to is that they have a tremendous variety of treatments and products available at the office, and the staff is extremely knowledgeable in determining what the specific needs of my skin are and which treatments and products will provide the best results. I genuinely feel that my treatments are customized to me, and not just generic recommendations like I have received in the past. Before I met Dr. Hui and Dr. Welsh, I didn't know that it was possible to change my skin, and not just consistently manage it. It is a relief to have doctors whose recommendations I can trust. I am so grateful to have found this incredible practice, and to finally have skin that I feel confident with! I recommend this practice to anyone!"
"Dr. Hui has been a godsend for my rosacea-prone, inflamed, acne-scarred skin that is highly sensitized to pretty much everything. I thought I'd tried every product out there for very sensitive skin (OTC as well as seeing other dermatologists), and had pretty much resigned myself to having to wear makeup every time I left the house so my face didn't look like a splotchy mess. But then I read great reviews about the practice and decided to see Dr. Hui, and my skin has been transformed. I told her my goal was to wear zero makeup, and we've been steadily progressing towards that goal with great results. She made me discard my overly complicated skincare routine and get back to basics. My skincare routine now takes 30 seconds in the morning and 2 minutes at night, and my skin looks so much better in every way. I've been using the products Dr. Hui recommended that have made a huge difference, and have also been getting V-beam laser treatments that have also been significant in getting rid of the diffuse redness throughout my face. My skincare routine is so much more basic than before (no more time-consuming multiple serums and many face masks), but more effective by leaps and bounds. I've also gotten facial hair removal done by Dr. Hui and have seen great results with that. Also wanted to give a big shout out to Mary, one of the nurses at the practice. I had some body laser hair removal done (legs, underarms). She's incredibly professional and personable and makes what's supposed to be a very uncomfortable situation a breeze. Overall, the practice is very well run, everyone's on top of their game, and my skin bears testament to that!"
"I love what Dr. Welsh and Dr. Hui have done to my skin. They helped me find confidence and happiness again. I have been doing treatments for about two years including injections, ulthera, clear and brilliant and hydra facials. Never disappointed!!! I also see Mary - she is the best with treatments and helpful advice!! Strongly recommend."
"I have been going to Dr welsh for years and love her practice. This week I was saw Dr. Hui and also had a photo facial with Mary. The treatment I received was amazing. Both were incredibly kind, professional, and amazing at their jobs. I couldn't recommend them more! They also really took their time."