About Patient Reviews
We value all of our patients and their individual needs. At Bay Area Cosmetic Dermatology, we want you to make the most informed decision to achieve your cosmetic goals. Choosing the best procedure and physician for you is an extremely important decision, and we invite you to read about previous patients’ experiences and better understand the quality treatment you will receive from our board-certified dermatologists. Each of our medical professionals value your journey and want to ensure you feel as comfortable and confident about your decision as possible.
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Reviews for San Francisco, CA Cosmetic Dermatologist Dr. Andrea Hui Austin Microdermabrasion Procedures
"I strongly recommend this practice. Dr. Welsh, Dr. Austin, and Dr. He are so brilliant and help you take back control of your skin. I've been with this practice for 4+ years. In addition to the results they achieved for my skin, it's the staff and the providers who keep me coming back. I appreciate the level of professionalism and consideration BACD has for all of their clients. The doctors are so smart and truly take time to understand your problem, and recommend the right treatment to deliver the fastest possible solution. I struggled with acne my entire life; in my first consultation with Dr. Austin she recommended a daily topical (tretanoin) and specific treatments (e.g Hydrafacial and Laser to break up redness!). Ever since then my skin improved drastically. I hardly recognize myself in the mirror today. It's truly incredible how small changes can deliver drastic results. Recently, I met their newest physician Dr. Steven He. He is LOVELY and a true dermatology prodigy! All MDs at this practice will provide you with the information you need to treat your skin. Dr. He, in particular, is always willing to answer questions and has a magical way of breaking down the science of skincare in a way that is easy to understand. He is also very friendly and cute -- LOL! Thank you Dr. Welsh, Dr. Austin and Dr. He for all of your support over the past few years. I am so fortunate to be a client at your clinic."
"Anyone who's struggling with acne problem, please come to see Dr. Austin! My skin was so much better after the first month visiting here, and now I can walk outside with my bare skin and feel confident about it (of cause I'll still need my eyebrows). Dr. Austin was very patient at explaining the two types of acne I had and recommended a new skincare regiment and prescription pills targeting at those different problems. I never thought washing my face with just water in the morning can have such a big improvement to my skin. If you come to see Dr. Austin, I'm sure she'll recommend even more skincare tips and treatments that will help to improve your skin! Beside Dr. Austin, all the people working here are so nice to chat with. Mary who did my Laser Genesis, Claire who did my Hydro Facial. They are all so professional at doing those treatments and taking care of the skin. Thanks to all of them, my skin has improved so much!"
"I love coming here to get my hydra facial done. I have seen Dr. Austin for my skin issues, who is absolutely amazing. I also love getting my facial done with Meghan. Meghan is the sweetest and most detail-oriented esthetician? in that clinic."
"I was welcomed like a queen! The staff took my jacket and handbag, which relieved my load. I was already feeling weighted by my skin issues, so by allowing me to be escorted into a nice room, free of my belongings, provided an intentional mental attitude to receive the consultation provided by Dr. Hui. Dr. Hui's recommendations were spot on! My daily skin regimen makes my skin feel supple, glowing, and elegant--the prescription for a queen. Thanks, Dr. Hui :). I booked an appointment for a hydra facial by Clare. Oh my goodness. It's was the most thorough cleansing experience I have had in a long time. Clare is professional as well as personable. She explained every procedure which made the experience even more enjoyable. Let's not forget the warm chair and blankets. I didn't want to get up! Oh so sweet and cozy. Thanks to Dr. Kathleen Welsh! Your staff is amazing and represents your vision very well! Fondly, Portia O."
"Dr. Hui is a great dermatologist. If you're are in need to fix your skin, go to her. Just one session and you will get hooked on her attention to detail, truthful advice and great array of treatments. As a teenager I struggled with acne and went through accutane, multiple creams and not many good results. Last year I was starting my 30's and was still struggling with some breakouts mostly on my chin and neck (hormonal acne related to PCOS) and uneven texture overall. I couldn't bare to "become an adult trapped on the skin of a teenager" and found Dr Hui while browsing for "best dermatologist in SF". Since day 1, Dr Hui and her team were amazing, approachable and patient to respond all of my questions. Among many of the services I had were some peelings, dermapen treatments, botox and hydrafacials. Thanks to a personalized skin routine that Dr Hui created for me, I have been acne free for months! People compliment my new "glowy" skin and I rarely need to wear any makeup. Sunblock, powder and off I go! It's hard to believe I once had troubled skin! The experience of each visit is also remarkable: The office space: beautiful, clean and spacious. A team of ladies on the front desk will check you in and make sure to refill all your home care products. There also an amazing option where they can mail you any cream or product that you need. Comes handy when you cannot escape the office but need to refill your creams. The staff: every nurse and practitioners I've had had been courteous and amicable. Claire has been doing most of the appointments and she's the best! She can guide you through every step and let you know what's the purpose of each treatment, or she can let you enjoy your treatment while you immerse on your thoughts. She seems always on a good mood and very easy to be around. She always checks if I feel comfortable through the procedure and makes sure I address any remaining questions to Dr. Hui. The products: high quality brands as SkinMedica, Obagi and Jane Iredale among others. All the appliances and machines seem to be at their best form and clean! Dr. Hui: really nice, knowledgeable and trustable! She promised me a due date for when I would see results and she was on point! We'll continue working to keep my skin on maintenance mode and preserve beautiful skin."
"I love what Dr. Welsh and Dr. Hui have done to my skin. They helped me find confidence and happiness again. I have been doing treatments for about two years including injections, ulthera, clear and brilliant and hydra facials. Never disappointed!!! I also see Mary - she is the best with treatments and helpful advice!! Strongly recommend."